Are you a Support Analyst looking for a new challenge? Sopra Steria's ADS account is seeking to recruit 6 Support Analysts to join a growing team supporting a key programme within our sector. This is a fantastic opportunity for analysts with a background in application support, or helpdesk environments who are looking to develop their careers in a highly professional and mission-focused setting. Working as part of a 24/7 shift-based support team, you will play a key role in ensuring the effective operation, support, and continuous improvement of business-critical applications. The role will involve incident, problem, request, and change management, with opportunities to contribute to testing, implementation, and operational process development. What you will be doing Log, manage, and resolve incidents, requests, and support queries in line with agreed processes and service levels. Investigate application and user issues, carry out initial analysis, and either...

Customer Service Support Advisor - 1 day office (Must be based in Kent) Location: Chatham, Kent (1 day per week in the office, home working the rest of the week) Are you a natural problem-solver who enjoys helping people? Do you have a passion for technology and enjoy talking customers through solutions? We're looking for a Customer Service & Technical Support Advisor to join a friendly team, providing support to customers who need help with technical queries. Think of the kind of support you receive from Apple, where excellent customer service and making technology easy to understand are at the heart of everything. The Role You'll be the first point of contact for customers, helping them resolve technical issues, answering questions and ensuring they receive a great customer experience. Your responsibilities will include: Handling customer enquiries by phone, email or online chat. Talking customers through technical issues and helping them find solutions....

Description Location: Southampton Reporting to: Siobhan Griffiths, Customer Service Operations Manager Closing date: Friday 9th October , 10am About the role: Our aim is to give customers clarity and control over their money by allowing customers to manage their money entirely through the Starling banking app. The app is connected to 24/7/365 support - the customer service team is at the heart of our company. As a team leader, you inspire and motivate your team to give the best service to our customers. You lead from the front, showcasing your finely tuned customer service skills on a daily basis. Not only that, we look to you to share solutions that will make our's, and our customers lives, better. Whenever they need us, we will be there. As a result, we are looking to grow our overnight team and are looking for people who can commit to 37.5 hours a week between 20:00 - 07:15am on a 4 on 4 off rotation pattern. Hybrid working: Overnight colleagues spend 1 shift per...

Lead Sample Reception in a World Class Laboratory Join Tetra Tech as Sample Reception Supervisor at our Bedford laboratory and play a pivotal role in delivering high quality analytical services to international clients. Purpose and scope of the role: This permanent, full time position (fixed shift 14:00-22:00) leads a team of Sample Reception Officers responsible for receiving, logging and storing samples, ensuring accurate client requirements and maintaining sample reception areas. You will operate within Tetra Tech's state of the art Bedford facility, part of a laboratory group that includes Manchester, serving agrochemical, environmental and food safety markets. The role supports projects ranging from routine monitoring to complex remediation programmes and interfaces daily with Analysts, Chemists, Technicians, Logistics and Project Coordination teams. Typical deliverables include accurate LIMS records, timely sample throughput, KPI reporting and contribution...

Job Title: Customer Care Office Manager Location: Peterborough Looking for a career where your ambition meets real opportunity? Join this housebuilder as Customer Care Office Manager and step into a role where your success is celebrated, your growth supported, and your work truly matters. Why Join them? We re one of the UK s largest and most established housebuilders FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year. They don t just build homes we build careers. When you join us as Customer Care Office Manager, you ll benefit from: Competitive salary Car Allowance Commission 5 housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Life Cover & Contributory Pension Healthcare Bonus Employee Benefits Platform giving you access to high-street discounts, wellbeing support, and more Committed to diversity, inclusion, and empowering your development What...

Customer Service / Sales Support Team Leader Location: East Leeds - office based role Salary: 30-40,000 Benefits: Outstanding holidays About the Role We're looking for a Customer Service/ Sales Support Team Leader to support daily operations - processing orders, managing customer enquiries, coordinating deliveries, and keeping our systems accurate. You'll be the link between customers, couriers and internal teams, ensuring requests are handled efficiently and communication runs smoothly. What You'll Be Doing Responding to customer queries by phone and email, resolving service requests professionally and promptly Processing and correcting customer, project and partner orders, maintaining accurate records Liaising with couriers on deliveries, re-deliveries and damage reporting Managing customer service cases and project queries through to resolution Chasing deliveries and keeping customers updated Raising RMAs, processing credits, and submitting courier...

About Ricoh A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant , are listed in the Global 100 Most Sustainable Companies , and have been named one of Forbes' World's Best Employers 2025 . At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future. Find your place. Transform your future Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful. People transform when they Love What They Do This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating...

Job Advert: Account Manager Location: Slough Contract Type: Permanent Working Pattern: Full Time Salary: 32,000 + commission Hours: 40 hours per week, Monday to Friday, 9 am - 5:30 pm (30-minute lunch break) Start Date: ASAP About the Organisation: Our client is a dynamic trade-only large format printer with over 20 years of industry expertise. Specialising in quick turnarounds for a vast array of display products, this organisation has made significant investments in state-of-the-art printing technology. The focus is on providing a comprehensive in-house printing solution exclusively for printers, distributors, and agencies, ensuring that clients receive everything from one-off posters to large-scale banner orders. Role Overview: Our client is seeking an enthusiastic Account Manager to join their vibrant sales team. This is an exciting opportunity to manage an established portfolio of trade customers while helping them grow their business. The...