Job Title: Customer Service Supervisor - Watford Central Starting Salary: £27,694 opportunity to progress to £31,022 per annum (pro rata for part time) Hours: 18.5 Location: Watford Central Library Contract Type: Permanent Directorate: Resources About the team Watford Central Library is a large, bustling town centre library spread over two floors.We are open seven days a week and offer a wide range of services, events, and activities for both adults and children. These include Baby Rhyme Time, Story Time, Lego Club, and a Sewing Group. Our modern CreatorSpace is used for creative and digital activities, as well as various clubs and events. Do you want to make a difference in the community and help people to enrich their lives, whilst progressing in a whole new career? Then apply for a job with Hertfordshire Libraries. This is an exciting opportunity to take on the role of being a Customer Service Supervisor at a busy library within a thriving community.As part of the...

Team Leader Huddersfield Up to 32,000 Per Annum Monday to Friday Full-Time We are currently recruiting for an experienced and motivated Team Leader to join a growing business within the hospitality and eCommerce sector based in Huddersfield. This is an excellent opportunity for someone with strong people management skills who thrives in a fast-paced environment and enjoys driving team performance, customer satisfaction, and operational efficiency. The Role As Team Leader, you will support the day-to-day running of the department, ensuring high service standards are maintained while motivating and developing the team to achieve business objectives. You will play a key role in supporting operational performance across both hospitality and online customer operations. The successful candidate will be commercially aware, highly organised, and confident managing workloads, KPIs, and team development within a customer-focused environment. Key Responsibilities Lead,...

Office Angels are currently recruiting for a Helpdesk Administrator for our client based in Bracknell. Role: Temporary Facilities Helpdesk Team Leader Location: Bracknell - Office Based Salary: 17.50ph Our client is seeking a Helpdesk Team Leader / Supervisor to join their team on a temporary basis. This role will combine hands-on helpdesk support with responsibility for overseeing and guiding a small team, ensuring a high level of service delivery in a fast-paced environment. Key Responsibilities: Act as the friendly and professional point of contact for operational colleagues, addressing queries and concerns Provide day-to-day supervision and support to the helpdesk team, ensuring workload is managed effectively Handle incoming and outgoing calls efficiently, supporting the team during busy periods Complete various administrative tasks on the CAFM system, including assigning tasks, generating purchase orders, and updating records Monitor and...

Join Our Client South Gloucestershire Council as a Customer Care Administrator ! Are you passionate about delivering exceptional customer service and making a real difference in your community? Our client is seeking a dedicated One Stop Shop Customer Care Officer to join their vibrant team in Kingswood! This is a temporary, full-time position offering an hourly rate of 14.84 . About the Role: As a vital member of the Customer Services team, you will be the friendly face of the authority, assisting a diverse range of customers with their inquiries. Your role will be pivotal in resolving complex and challenging situations, ensuring that every individual receives the support they need, especially those who may be vulnerable. Your responsibilities will include: Resolving customer inquiries at the first point of contact. Gathering information and verifying supporting evidence. Updating computer records and advising on legislation-driven services such as Council Tax and...

Customer Service & Business Administrator Are you a highly organized professional who thrives on streamlining operations and delivering excellence? We are seeking a dedicated Customer Service & Business Administrator to join our team. In this pivotal role, you will be the backbone of our operational efficiency, ensuring that our processes remain accurate, compliant, and supportive of our overarching business goals. Responsibilities Manage end-to-end administrative workflows, including the precise processing of purchase and sales invoices. Uphold the integrity of our ISO 9001 quality management system by meticulously maintaining customer and supplier records. Coordinate the seamless processing of quotes and orders across our maintenance, repair, hire, and training divisions. Act as a primary point of contact for technical inquiries, ensuring timely and effective resolutions for our clients. Facilitate operational logistics, including organizing engineer visits,...

Join Our Client South Gloucestershire Council as a One Stop Shop Customer Care Officer ! Are you passionate about delivering exceptional customer service and making a real difference in your community? Our client is seeking a dedicated One Stop Shop Customer Care Officer to join their vibrant team in Kingswood! This is a temporary, full-time position offering an hourly rate of 14.84 . About the Role: As a vital member of the Customer Services team, you will be the friendly face of the authority, assisting a diverse range of customers with their inquiries. Your role will be pivotal in resolving complex and challenging situations, ensuring that every individual receives the support they need, especially those who may be vulnerable. Your responsibilities will include: Resolving customer inquiries at the first point of contact. Gathering information and verifying supporting evidence. Updating computer records and advising on legislation-driven services such as Council Tax...

Are you ready to lead a high-volume operation for one of the UK's most iconic retailers? We are looking for an experienced, resilient, and proactive Account Manager to take full accountability for our onsite operation at the Sainsbury's Distribution Centre in Haydock. This is a fast paced leadership role where you will be the face of Randstad, managing a large scale temporary workforce and driving the continuous improvement of a business critical logistics site. The Role: Responsible for the management and support of a team of 2-4 Account Specialists/Agency Supervisors who are responsible for managing the daily performance of associates. The Account Manager has responsibility for ensuring operational service level delivery, management support for AS's & service delivery to Sainsbury's. The Account Manager will take a proactive role in continuing to build relationships with the Sainsbury's stakeholders, ensuring continuous improvement in the recruitment and worker...

Practice Group / Department: Finance Operations Job Description Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East. We provide the world's preeminent corporations and financial institutions with a full business law service.   With over 50 offices and 7,000 employees worldwide, our culture is the thread that connects us, as well as our values of unity, quality and integrity. Our strategy and culture are connected – defined by shared ambition, global collaboration and a one-team mindset. We believe pioneering work happens when people are empowered to think beyond boundaries, explore new opportunities and grow through diverse experiences. Alongside the right skills and experience, we look for people who are innovative, commercially minded, and motivated by the impact of the work they do – ready to share in our ambition...

Technical Support Help Desk Analyst (French Speaking) - 5 days: Monday - Friday, hours 12.00 19.30pm As a member of the LMUK Service Desk team you will work to resolve support calls at the first point of contact. You will utilise a wealth of Knowledge Base articles and work closely with your team to resolve support tickets you would otherwise escalate. This approach increases your exposure to different technologies and increases your ability to progress your technical knowledge. As a Support Analyst at LMUK you will work within our Best Practices to provide the LM Experience, this includes resolving support calls within Service Level Agreements whilst receiving consistently good feedback through Quality Control and our Customer Satisfaction Survey. To provide Service Desk support to clients via telephone and chat Logging and updating support tickets within the Company's Incident Management Application Resolving support calls in a quick and efficient manner whilst meeting...

Customer Service Consultant - eduFOCUS has an excellent opportunity for a Customer Service Consultant to join our growing, diverse and friendly team! The position is a full-time permanent role, which will be office-based in Woodbridge, Suffolk and will focus on providing first point of contact for existing and prospective clients. Fantastic company benefits include Competitive Salary: £25,000 £30,000 per annum (depending on experience) Contract: Full-time, permanent position, office based only. Holiday: 28 days annual leave plus bank holidays Hours: 35 hours per week (Monday Friday) About the role As our Customer Service Consultant , you will be the first point of contact for existing and prospective clients, providing friendly and efficient support via telephone and email. You ll help clients with system setup, troubleshooting and general enquiries, ensuring they receive the highest level of service. While most interactions will take place over the...

Are you fluent in French and English? Do you have exceptional Customer service skills? If so, we have the ideal Permanent position for you. As a French speaking Customer Care Representative, you will be at the heart of building strong customer relationships enabling you to bring the voice of the customer to the site and ensuring that assigned customers' requirements are met in the most efficient and cost-effective way. Job Title: French Customer Care Representative Location: Ashford, free parking Salary: Excellent - please call us on (phone number removed) to discuss. Hours: Monday - Friday 9am - 5:15pm, with flexibility required to occasionally start earlier/finish later Hybrid: Yes, 4 days office based and 1 day a week working from home, after successful completion of training period Company benefits: 25 days annual leave + Bank holidays Profit Sharing Plan Bonus Company Pension Employee Assistance Programme Life Assurance and...

Our venue Receptionist’s play a very important part in the team and the day to day running of the business, being the first and last point of contact for all our visitors and staff. Your role will include a wide range of responsibilities from meeting and greeting claimant’s and their companions who come into venue for their assessment, managing the security of the venue, exchanging verbal and written information and therefore you will put claimant’s wellbeing at the heart of everything you do. Capita HAAS pride ourselves on the warmth and support we provide and promote a high standard of service at all times. Please note, the hours of work for this role are on a shift pattern Monday – Friday working 08:30-17:00. It is anticipated that the Receptionist will spend 70% of time greeting people. Remaining time will be spent producing documentation, rebooking appointments, stationary orders, archiving, training, updating systems and venue facilities management including health and...

As a Customer Service Team Leader, you will play a key role in delivering an outstanding customer experience while leading and supporting a team of Customer Service Advisors. This is a hands-on leadership role, where you will balance team management responsibilities with active participation in customer interactions. Approximately 65% of your time will be spent handling customer calls, ensuring service excellence and supporting operational demand, while 35% will focus on team leadership, including coaching, performance management, and driving continuous improvement. You will oversee daily team performance, ensuring that quality, compliance, and service standards are consistently met. Leading by example, you will motivate and develop your team, fostering a positive, high-performing environment. This is an office-based position located in our Clonakilty office. Salary: €32,166 per annum Hours: 37 hours per week Job title: Team Leader - Customer Service - Clonakilty Job...