Customer Service Manager Location : Twickenham, Hybrid opportunity, parking available, flexible working, hybrid opportunity Salary : 40,000 - 45,000 with generous benefits package plus bonus scheme option, medical insurance, dental insurance, life assurance, EAP and 25 days holiday. Are you passionate about ensuring customer satisfaction and fostering strong relationships? Do you thrive in a dynamic environment where your problem-solving skills can shine? If so, we want YOU to join our client as Customer Service Manager. About the Role : As the CSM, you will be the driving force behind an exceptional customer journey for our client's manufacturing sites. You will lead the onboarding process, ensure operational readiness, and champion product adoption while keeping customer satisfaction at the forefront. What You'll Do : Onboarding Lead the customer onboarding lifecycle from contract handover to successful delivery Coordinate all elements of site...

Fancy a new customer service job, working for an award winning price comparison website? Do you want to work for a customer centric organisation, who put their people and customers at the heart of everything they do and encourage entrepreneurial ideas and accountability at all levels? Do you enjoy problem solving and helping people when they need it most? If the answer is yes, then this could be just the exciting new opportunity you've been looking for! What you'll be doing Reporting to the Senior Customer Service Manager, you'll be the primary point of contact between the business and our customers. You'll support customers whilst they complete their online comparisons, offer clarity on product information and help customers take advantage of special offers that we have available. Experience that will put you ahead of the curve Great customer service operator with experience supporting customers within a contact centre environment or face to face Experience communicating...

Do you want to work for a customer centric organisation, who put their people and customers at the heart of everything they do and encourage ideas and accountability at all levels? Do you enjoy problem solving and helping people when they need it most? If the answer is yes, then this could be just the exciting new opportunity you've been looking for! What you'll be doing Reporting to the Service Manager you'll ensure incoming customer queries and complaints are answered within SLA and in line with company policies, efficiently and effectively, promoting customer satisfaction at all times. Typically you'll speak to customers over the phone and email, managing and solving general queries and complaints for our customers. You'll investigate and help determine the cause of issues, resolving and recording all queries and complaints. Experience that will put you ahead of the curve Great interpersonal skills - you'll be able to demonstrate experience of handling customer...

Customer Service Team Leader Location: Edinburgh (Hybrid) Hours: Full time, Monday-Friday (9am-5pm) Salary: Up to 30K DOE About the Role We're looking for an experienced Customer Service Team Leader to support and develop a team within a busy, people focused environment. You'll be responsible for day to day team management, performance monitoring, process oversight, and ensuring every customer receives an excellent standard of service. What You'll Do Lead, motivate and support Customer Service Advisors. Monitor KPIs, performance and service quality. Handle escalated customer enquiries professionally. Deliver regular 1:1s, team meetings and coaching sessions. Ensure processes are followed and continually improved. What We're Looking For (Top 5 Requirements) Proven experience supervising or managing staff in a customer service environment (Ideally call centre) Excellent communication skills, able to engage confidently with a wide range of customers and stakeholders. Target...

Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Elite ServiceNow Partner, helping organisations such as National Highways, HS2, Nuffield Health and global law firms transform how they operate through the ServiceNow platform. We re looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn t a renewals account management role - it s about building strategic partnerships and unlocking new opportunities across complex organisations. Hybrid Working UK. London 2 days per week at The Ministry - London s coolest workspace (Yes, the same people as the Ministry of Sound). Who we are Working shouldn t be painful. Our inspiring founders, alongside our brilliant team, have built a culture that puts you and your wellbeing first. We care about your happiness. When we are happy, we make better...

Role Description This role is responsible for core processing within specific functions, depending on the individual team, within the Customer Operations Functional Area, and for the quality processing for Corporate / Retail Clients on behalf of FNZ. This means the following key requirements, The role holder will be responsible for a number of aspects of day-to-day processing and ensuring that all processes are followed correctly and completed to a high level of quality, maintaining customer files and records, issuing quotes or payments and helping out on additional tasks outside the normal day to day work as required.  High level of proficiency in both written and spoken business French is essential. The role holder will contribute to the service delivery to our clients based in France from their core activities, ensuring accuracy, compliance, and achievement of service standards in accordance with clients’ KPIs. Specific Role Responsibilities Strategy Deliver...

Role Description: We’re looking for dedicated customer service advisors to join our supportive, collaborative and simply brilliant team in our Basingstoke contact centre. You’ll be the key point of contact for customers when they call in. Providing them with information about their financial products and helping them become self-sufficient with our online platform. You’ll give a positive customer experience in each and every call, welcoming them in a professional manner. Opening hours are 8am – 9pm Monday – Friday and 8am – 6pm Saturday. There are both full and part time roles available. We offer a flexible working environment that allows team members to find a working pattern that suits their needs and empowers them to achieve their goals. Reports to:   Contact Centre Team Manager Team Responsibilities: At FNZ we live and breathe exceptional customer service and the team work collaboratively to ensure we deliver the experience our customers deserve....

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Coordinator to join our growing team in Glasgow! The Role Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion. Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user. Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Logging hazards & customer feedback on the QHSE Management Portal. This is a fantastic opportunity to join a growing team! Details Monday - Friday 8am - 5pm Site...

Customer Service & Sales Executive Runcorn 25,000 - 30,000 depending on experience + other bens Our market-leading client is looking to secure the services of a new Customer Service & Sales Executive to join their team in Runcorn. Reporting to the Commercial Operations Manager, the Customer Service and Sales Executive will be responsible for the sales order process in relation to existing traditional customer sales including maintaining filing and accounting systems. You will manage customer enquiries and identify potential sales opportunities, escalating to Business Development Manager where relevant. Other duties of the Customer Service & Sales Executive role: Ensure that customer invoices are produced on the despatch of stock and that all relevant information required to ensure payment of the invoice is captured. Deal appropriately with customer complaints, manage, resolve and escalate as appropriate, as set out by the relevant internal...

Defined by our unique culture - One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers. We are currently recruiting for a Reception Team Leader, based at the offices of a high-profile law firm in Cambridge. The Deputy Client Reception Team Leader will assist the FOH Manager in supervising 2 Reception team members on site, whilst working closely with the other service partners to ensure that a seamless and consistently high level of service is provided to all employees and visitors of the firm. The teams' responsibilities consist of completing the reception duties on both the ground and client floor reception areas, as well as meeting room management, answering emails and calls, and other ad-hoc admin duties....

Go.Compare is one of the UK's leading price comparison websites, helping millions of people make smarter financial decisions every year. We provide a fast, transparent, and reliable way to compare a wide range of products and services, from car and home insurance to energy, broadband, and more. Our mission is simple: to empower consumers with the information and tools they need to find the right deals for their needs, saving them both time and money. Backed by innovative technology and a commitment to customer-first thinking, Go.Compare continues to be a trusted partner for households across the UK. What you'll be doing As a Complaint Assistant you will ensure that we are able to resolve customer complaints and deliver an excellent customer experience, restoring their faith in the brand. Reporting to the Senior Complaints Manager, you'll demonstrate excellent listening skills and will be able to show empathy to customers via telephone and email. You'll have knowledge of what it...

Job Title: Account Manager Contract Type: Permanent Location : Leeds, Hybrid (3 days in office, 2 days home) Annual Salary: 35,000 - 40,000 Working Pattern: Full Time Do you want to apply your amazing relationship building skills to a new product? Do you care more about quality interaction rather than quantity? If you don't shy away from data and want to be in a small and passionate team, then this could be ideal. Due to growth in the business, this is a newly created role which is why they're looking for someone who is passionate about building lasting working relationships who is also aware of the importance of nurturing sales pipelines. You're part of a wider team too who are friendly and love what they do. There's parking on site, a free delivered lunch each week and company events. If you are an Account Manager or even a Sales Executive who prioritises relationship building (there's no hard sales here!) then this is a perfect role for you. Key...

Job Title: Account Manager Location: LS1 - Leeds City Centre Salary: 30,000 - 35,000 (DOE) Working Arrangements: Hybrid Contract: Permanent Overview We're looking for a confident Account Manager to oversee a portfolio of clients and ensure they receive exceptional service. You'll be the main point of contact, managing day-to-day relationships, coordinating internal teams, and identifying opportunities to grow accounts. Key Responsibilities Build and maintain strong client relationships Manage projects and deliverables across multiple accounts Provide updates, reports, and insights to clients Identify upsell and cross-sell opportunities Support contract renewals and proposals Skills & Experience 2+ years in an account management or client-facing role Excellent communication and organisational skills Strong commercial awareness with the ability to interpret data Experience in agency, SaaS, or B2B environments is a plus Salary &...

Key Account Manager - Automotive Aftermarket Distribution Strengthening our UK sales team: Delivering and developing c class Garage Workshop Consumables programmes to vertical markets expanding across the Automotive Aftermarket is where our client excels. Their extensive experience enable MRO Workshops to efficiently and productively manage their workshop consumable usage. We are on the hunt for a Key Account Manager , National Account Manager or Senior Sales Development Executive to develop their Automotive Aftermarket distribution sector via Independent Motor Factors both car and CV and Trade Buying Groups / ITG's / VM trade parts programmes . Ideal Location - Central / South (West Midlands, Coventry, Leicester, Oxford) Good Salary Neg (Circa 55k - 60k) + Bonus + Car + Pension Our utopia: Our ideal candidate will have worked within the Automotive Aftermarket in a Senior Sales / Key Account or National Account capacity and be familiar...

Job Title: Account Manager Contract Type: Permanent Location : Leeds, Hybrid (3 days in office, 2 days home) Annual Salary: £35,000 - £40,000 Working Pattern: Full Time Do you want to apply your amazing relationship building skills to a new product? Do you care more about quality interaction rather than quantity? If you don't shy away from data and want to be in a small and passionate team, then this could be ideal. Due to growth in the business, this is a newly created role which is why they're looking for someone who is passionate about building lasting working relationships who is also aware of the importance of nurturing sales pipelines. You're part of a wider team too who are friendly and love what they do. There's parking on site, a free delivered lunch each week and company events. If you are an Account Manager or even a Sales Executive who prioritises relationship building (there's no hard sales here!) then this is a perfect role for you. Key...

Join a 5 Star Best Place to Work Digital Agency Looking to take ownership of high-performing paid media campaigns while working in an agency that genuinely puts people first? We re partnering with Distinctly , an award-winning independent digital marketing agency with a 5 star Glassdoor rating, multiple Best Workplace awards (including Women, Wellbeing and Marketing & Media), and a culture built on trust, growth and doing great work together. Based in Old Street, London (hybrid 2 days per week in the office), this is an opportunity for a Paid Media Account Manager to manage and optimise campaigns for well-known brands including Arsenal, Wilkinson Sword, Zalando, JVC and more, while developing your expertise in a collaborative, high-performing team. If you re data-driven, passionate about paid media, and ready to grow your career in a supportive agency where your voice is heard this could be the role you ve been waiting for. The Role at a Glance: Paid Media...

IT Account Manager - Central Birmingham - 30,000 - 40,000 + uncapped commission and more! I'm looking for an IT Account Manager for a fast-growing, IT solutions provider that's helping organisations rethink the way they buy, manage, and implement IT. They're now looking for a confident, proactive IT Account Manager to join their high-performing team. If you're passionate about digital transformation, thrive in a client-facing environment, and want to progress quickly into strategic account leadership, this role could be for you. Benefits for the IT Account Manager Hybrid working and a modern city-centre office Structured progression to Strategic Account Director or Sales Leadership Tech discounts, electric car scheme, and pension Life insurance, employee assistance programme, gym, and holiday trading scheme Key Responsibilities of the IT Account Manager: Manage a wide portfolio of existing client accounts and grow revenue through strong relationships...

We're excited to be recruiting for a French speaking Customer service position for our Global client based in Ashford. If you're fluent in French and enjoy assisting customers through phone, email, and chat, ensuring a memorable experience every time, then we have the ideal opportunity for you. Perhaps you have friends who speak French who could join the team and train with you at the same time? This role offers the opportunity to help others, thrive in a collaborative environment and the opportunity to develop your career too. Please find all the details below: Job title: French speaking Customer Service Executive Location: Ashford, Kent Hybrid: Yes, with free on-site parking for your convenience Salary: 27,000 Duration: 12 months fixed term contract Start date: Immediate or our client can wait if you require 4 weeks notice Hours: Monday - Friday 7:30am - 4pm (45 minutes for lunch) Annual leave: 25 days + Bank holidays Development opportunities:...

We're excited to be recruiting for a French speaking Customer service position for our Global client based in Ashford. If you're fluent in French and enjoy assisting customers through phone, email, and chat, ensuring a memorable experience every time, then we have the ideal opportunity for you. Perhaps you have friends who speak French who could join the team and train with you at the same time? This role offers the opportunity to help others, thrive in a collaborative environment and the opportunity to develop your career too. Please find all the details below: Job title: French speaking Customer Service Executive Location: Ashford, Kent Hybrid: Yes, with free on-site parking for your convenience Salary: 27,000 Duration: 12 months fixed term contract Start date: Immediate or our client can wait if you require 4 weeks notice Hours: Monday - Friday 7:30am - 4pm (45 minutes for lunch) Annual leave: 25 days + Bank holidays Development opportunities:...

Strategic Account Manager - CELENT Who we are GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join the Sales team at GlobalData? GlobalData is at a pivotal point in its growth journey and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working together...