OUTBOUND CUSTOMER SUCCESS ADVISOR Salford M50- Parking onsite Monday- Friday (Fulltime in the office) 9am-5pm 13.33 per hour ( 26k) ASAP - Ongoing (Possibility to be extended or taken on permanently for the right person) Are you ready to make a difference in the retail appliance industry? Our client is on the lookout for a dynamic and enthusiastic Outbound Customer Success Advisor to join their growing team at their head office in Salford! If you thrive in a high-volume call environment and enjoy helping customers succeed, we want to hear from you! What You'll Do: As a pivotal member of the team, your mission will be to connect with customers and enhance their experience with our client's Reward scheme. Here's what you can expect to do: Engage Customers: Reach out to customers who have onboarded but haven't yet claimed their rewards, guiding them through the claims process with care and clarity. Support Onboarding: Assist customers who faced challenges...

Legal Recoveries Associate Salary : 28,911 depending on experience, plus a quarterly performance related bonus of up to 20% Location: Leeds, Thorpe Park, Hybrid Shifts: Hours between 9.00am - 6.45pm, including a 1 in 4 Saturday rotation (9.00am-1.00pm). Start dates: Looking for a new start? Our next start date is November 9th with a structured 5-week training programme to help you get fully up to speed, so we'd ask that you can attend this in full. Join us as a Legal Recoveries Associate in our Litigation department, this means working together to navigate our customers' journey and bring people back to financial health. Working towards KPI's, you'll speak to customers over the telephone about their accounts, taking time to fully understand each customer's situation to help them find the right way forward. Possible outcomes could be setting up affordable payment plans, in conjunction with any litigation processes, you'll also help with any queries...

WHAT'S IN IT FOR YOU? Supportive team environment Hybrid working pattern with flexible in-office days 25 days' holiday plus bank holidays Life Assurance x 3 Employer pension scheme (8%) Paid day for volunteering each year Staff discounts on products Discretionary bonus scheme up to 2,400 annually MUST HAVE'S Experience in a customer service role Excellent communication skills (verbal and written) Proactive approach to customer servicing Strong organisational skills with attention to detail Ability to work under pressure and meet SLAs Good computer literacy and quick to learn new processes NICE TO HAVE'S Experience with e-commerce platforms (Shopify, NetSuite, Amazon) Experience resolving customer complaints and escalations Knowledge of courier processes and logistics Experience working in retail or product-focused environments SO, WHAT WILL YOU BE DOING? Handling high volumes of customer enquiries via all communication...

Key Account Manager, Infectious Diseases Location: United Kingdom- Covering South West/ South Central (Oxford, Southampton, Bristol, Swindon) Department: Commercial / Sales Job Type: Permanent Reports to: Sales Lead Join us and make a difference when it matters most! At Napp, we are committed to improving patient outcomes through innovation, partnership, and scientific excellence. We work collaboratively with healthcare professionals, NHS stakeholders, and healthcare organizations to ensure patients have access to high-quality treatments and care. We foster an inclusive and empowering environment where individuals can grow, contribute, and make a meaningful impact on healthcare delivery. Role Summary As a Key Account Manager, you will play a pivotal role in delivering Napp's commercial objectives by driving the uptake of promoted brands across a designated geographical territory. Through strategic account management, customer engagement, and cross-functional...

Are you an experienced customer service leader who thrives on developing people, improving performance and building strong customer relationships? We're looking for a Team Leader - Tailored Care Operations ( Manager I, Commercial Customer Care) to lead a multifunctional team supporting our strategic, VIP and Tailored Care customers. You'll lead approximately 7-10 colleagues, ensuring our priority customers receive proactive, responsive and high-quality support. What will you do? You'll combine people leadership, customer relationship management and operational excellence, taking ownership of team performance and the experience we deliver to key customers. You will: Lead, coach and develop a high-performing team of Account Managers, Order Support Specialists and Senior Specialists. Build a culture focused on customer excellence, accountability and continuous improvement. Oversee support for strategic customers, including orders, projects, escalations and service...

Are you an experienced customer service leader who knows how to get the best from people while delivering an excellent customer experience? We're looking for a Team Leader - Customer Contact Operations ( Manager I, Commercial Customer Care) to lead a frontline customer contact team of around 15 colleagues, including two Senior Specialists. You'll oversee customer interactions across phone, email, chat and digital channels, ensuring customers receive a consistent, responsive and high-quality service. What will you do? You'll take ownership of the day-to-day performance of the team, balancing customer experience, productivity and employee engagement. Key responsibilities include: Lead, coach and develop a high-performing customer contact team. Deliver against service levels, productivity, quality and customer experience targets. Manage workload and resources to meet changing customer demand. Coach colleagues, manage performance and support career development....

Are you an experienced customer service leader who knows how to get the best from people while delivering an excellent customer experience? We're looking for a Team Leader - Customer Contact Operations ( Manager I, Commercial Customer Care) to lead a frontline customer contact team of around 15 colleagues, including two Senior Specialists. You'll oversee customer interactions across phone, email, chat and digital channels, ensuring customers receive a consistent, responsive and high-quality service. What will you do? You'll take ownership of the day-to-day performance of the team, balancing customer experience, productivity and employee engagement. Key responsibilities include: Lead, coach and develop a high-performing customer contact team. Deliver against service levels, productivity, quality and customer experience targets. Manage workload and resources to meet changing customer demand. Coach colleagues, manage performance and support career development....

Who we are We create trusted, expert content that helps millions of people discover more about the things they love, need and care about. From technology, gaming and entertainment to fashion, lifestyle, sport, finance and beyond, our specialist brands connect people with their passions every day. Across websites, magazines, newsletters, social channels and events, we bring expert content to audiences around the world. We combine our deep specialist knowledge with innovative technology and data to create engaging experiences, build valuable communities and help people make better-informed decisions. Behind it all are our people - passionate experts, creators, innovators and problem-solvers who are shaping the future of media. The Team You’ll Join  The Audience AI team sits at the heart of Future’s AI strategy. Operating across the UK and US, with partners around the globe, we focus on increasing the visibility of our brands across LLMs and other AI platforms, scaling...

Debt Collection Negotiator Location: Thorpe Park , Leeds, Hybrid working. Opening hours: Monday to Friday 09:00-18:30 and occasional Saturdays 09:00-13:00 Start date: We have start dates from November and will be running an Assessment Centre on Tuesday 27th and Thursday 29th of October-we look forward to meeting you! Join us as a Debt Collection Negotiator. You'll be part of a supportive, target-driven team where you'll work towards clear goals while delivering great service to our clients. Day to day, you'll be speaking with customers over the phone-both inbound and outbound-gathering the right information to help create realistic and fair repayment plans. You'll also be negotiating settlements, identifying when someone might be in a vulnerable situation, and making sure they get the right support. Between calls, you'll be reviewing and updating account records, reaching out to businesses to find the right contacts, and verifying company details online. You'll also...

About Ricoh A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant , are listed in the Global 100 Most Sustainable Companies , and have been named one of Forbes' World's Best Employers 2025 . At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future. Find your place. Transform your future Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful. People transform when they Love What They Do This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating...

Customer Service Administrators - Register Your Interest for Temporary Opportunities Location: Leeds & Surrounding Areas Contract Type: Temporary Opportunities Pay Rate: Typically from 13 per hour (depending on assignment) Are you an experienced Customer Service Administrator looking for your next temporary opportunity? Office Angels regularly recruits customer service and administration professionals for a variety of temporary assignments across Leeds and the surrounding areas. We're keen to connect with proactive, customer-focused individuals who are looking for their next role or would like to be considered for upcoming opportunities. Typical Responsibilities Delivering excellent customer service via telephone, email, and face-to-face interactions. Managing customer enquiries and resolving issues efficiently and professionally. Processing orders, bookings, requests, and documentation accurately. Maintaining customer records and updating internal...

About Ricoh A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant , are listed in the Global 100 Most Sustainable Companies , and have been named one of Forbes' World's Best Employers 2025 . At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future. Find your place. Transform your future Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful. People transform when they Love What They Do This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating...

About Ricoh A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant , are listed in the Global 100 Most Sustainable Companies , and have been named one of Forbes' World's Best Employers 2025 . At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future. Find your place. Transform your future Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful. People transform when they Love What They Do This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating...

National Account Manager - Automotive Aftermarket You've mastered national account management. What's your next move? We're looking for an experienced National Account Manager who wants their next move to be about more than managing a bigger portfolio. We're effectively hiring our future Sales Director , but we're starting that journey in a National Account Manager role. You'll initially own strategically important national accounts and automotive buying-group relationships, driving revenue, margin, product penetration and market share. Alongside this, you'll gain increasing exposure to the wider sales operation, coaching salespeople, influencing field performance, contributing to sales strategy and helping shape the future of the sales team. The ambition is for the successful individual to develop towards a Sales Director position over the next 3-5 years , subject to performance, capability and the continued growth of the business. Location Hybrid / Field...

Business Manager - Full Time 40 Hours House of Fraser - Dundee Founded in 2013 by world-renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy-to-use, easy-to-choose, easy-to-gift icons, we’ve become one of the most talked-about beauty brands on the planet - and the magic is only growing.  Today, we’re a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Our retail teams are the heart of our brand - from the glamour of London to the style capitals of Europe, the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast-growing innovation centres across APAC. Every region brings its own sparkle, culture and community, creating the unmistakable...

Business Manager - Full Time 40 Hours Flannels - Fosse Park Leicester Founded in 2013 by world-renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy-to-use, easy-to-choose, easy-to-gift icons, we’ve become one of the most talked-about beauty brands on the planet - and the magic is only growing.  Today, we’re a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Our retail teams are the heart of our brand - from the glamour of London to the style capitals of Europe, the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast-growing innovation centres across APAC. Every region brings its own sparkle, culture and community, creating the...