CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Coordinator to join our growing team in Glasgow! The Role Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion. Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user. Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Logging hazards & customer feedback on the QHSE Management Portal. This is a fantastic opportunity to join a growing team! Details Monday - Friday 8am - 5pm Site...

Job Title: Scheduling Administrator Location: High Wycombe Contract Type: Permanent Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment and love building lasting relationships? If so, our client in the utilities sector is searching for a dedicated Scheduling Administrator to join their dynamic team! About the Role: As a Scheduling Administrator, you'll play a vital role in ensuring that customer needs are met with precision and care. Your primary focus will be on creating and nurturing customer relationships, providing "world-class" service while supporting the engineering team in booking and completing calls in line with Service Level Agreements (SLAs). Main Responsibilities: Liaise with engineers and specialists to ensure bookings align with SLAs and all relevant information is shared. Progress all calls using our service management system-keeping things organized and efficient! Update the engineers' calendar to...

Service Desk Co-ordinator A well-established, privately owned, building services contractor, has a requirement for an experienced service helpdesk administrator to provide high quality service to clients, liaising with the contract managers as well as a team of engineers. Role will be based on a static site near North-West London As the successful Service Desk Co-ordinator, you will be: - Service Desk co-ordinator will be the first point of contact for incoming calls and emails from the client Service Desk co-ordinator will take bookings from all internal and external clients Service Desk co-ordinator will allocate jobs to a team of Gas engineers Service Desk co-ordinator will work alongside the Contract managers to ensure KPI's and SLA's are achieved To be successful as the Service Desk Co-ordinator, you must have: Service Desk co-ordinator must have excellent communications skills and telephone manner Service Desk co-ordinator must have excellent time...

Service Desk Co-ordinator A well-established, privately owned, building services contractor, has a requirement for an experienced service helpdesk administrator to provide high quality service to clients, liaising with the contract managers as well as a team of engineers. Role will be based on a static site near North London As the successful Service Desk Co-ordinator, you will be: - Service Desk co-ordinator will be the first point of contact for incoming calls and emails from the client Service Desk co-ordinator will take bookings from all internal and external clients Service Desk co-ordinator will allocate jobs to a team of Gas engineers Service Desk co-ordinator will work alongside the Contract managers to ensure KPI's and SLA's are achieved To be successful as the Service Desk Co-ordinator, you must have: Service Desk co-ordinator must have excellent communications skills and telephone manner Service Desk co-ordinator must have excellent time management,...

Planet Recruitment are looking for a Customer Service Administrator to join our client based near Witney. The purpose of the Customer Service Administrator role is to provide high quality telephone and administrative services in an efficient, friendly and professional manner. This is a permanent full time office based position. Duties of the role : Dealing with customer and client queries via telephone and email Using internal programmes to generate customer orders Logging customer queries on internal database Liaising with internal departments and construction engineers & contractors General administrative duties The site is based just outside of Oxford and is commutable by bus. Hours : Monday to Friday 08:00am - 17:00pm Apply online. INDCON Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By...

Job Title: Customer Service Executive (Danish Speaking) Department: Operations Reports To: Global Customer Services Manager Location: Central Birmingham (Hybrid available after successful probation) Contract Type: Full-Time, Permanent Direct Reports: None About Our Client Out client partners with home insurers to deploy smart solutions that reduce claims and risk. At the heart of our operations is our flagship IoT product developed for our client a patented, self-install water leak detection device that helps protect homes from costly water damage. Water damage is the leading cause of home insurance claims, costing around $17bn annually across the US and UK. Our client s device is already delivering impact through partnerships with major insurance brands such as Admiral, Direct Line Group, Hiscox, Mapfre, and TopDanmark across five countries. The Role Our client is on the lookout for a proactive and personable Customer Service Executive to join the dynamic...