About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business many of theses areas are subject to SLA s, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional, experienced Customer Service Agent/Helpdesk Agent to join an established operation with scope to drive and enhance the service at every opportunity. This role works on fortnightly shift pattern, working 40 hours per...

Helpdesk Administrator Location: Cambridge Hourly Rate: 13-15 per hour ( 28,000 per annum if permanent) Job Type: Full-time, Temporary contract, On-site. About the Role Our client is seeking a Helpdesk Administrator with strong Excel skills to join a busy operational team supporting secure projects within a regulated environment. The plan is for you to be employed on a temporary basis initially with the view to go permanent after a few weeks of settling in. This role requires excellent administrative capability, confidence handling sensitive information, and the ability to manage data accurately across multiple systems. Key Responsibilities Provide day-to-day administrative support to operational teams Maintain and update records, spreadsheets, and databases accurately Produce reports, trackers, and data analysis using Microsoft Excel Coordinate meetings, schedules, and internal communications Process documentation in line with compliance and...

Are you an organised and proactive Helpdesk Coordinator with experience in facilities management, building services or a busy administrative environment? Our client is looking for a dependable Helpdesk Coordinator to join its Building Services team in Bristol. Working as part of a supportive team you will act as a central point of contact for facilities-related requests, coordinate maintenance activities and ensure jobs are completed within agreed service levels. This is an excellent opportunity for someone who enjoys a varied, fast-paced position where organisation, communication and attention to detail are essential. Key responsibilities Log and manage planned and reactive maintenance jobs using the CAFM system Monitor outstanding jobs and follow up with the relevant parties to ensure timely completion Help maintain compliance with contractual service level agreements Raise and track purchase orders associated with maintenance requests Coordinate contractor...

Role Overview: Job Title: Application Support Analyst Reports to: Head of IT Based: Hybrid, 3 days a week in our Burntwood head office Contract: Full time, Permanent   About Busy Bees Busy Bees Nurseries is the UK’s largest and leading early years education provider and the third largest globally, with over 1000 centres and growing. Since 1983, we’ve built a reputation for our award-winning culture and excellence in early years care and education.   About the role As an Application Support Analyst, you’ll play a key role in the day-to-day support and maintenance of Busy Bees business-critical applications. Working closely with the Application Manager and wider Support Team, you’ll provide 1st and 2nd line application support , investigate and resolve incidents and requests, and work with internal teams and third-party suppliers to deliver excellent service within agreed SLAs.   A key part of the role will also be managing user access...

Job Title : Customer Service Representative Location : Leeds City Centre Pay Rate : 14.40p/hr Hours : Monday - Friday, (Apply online only) Hybrid Working : 3 days per week home working after training Contract Type : Temporary - 6 months Start Date : October 12th 2026 We're passionate about making a difference to our customers lives and we need people who share the same vision. As an Embark Customer Service Advisor, you'll be responsible for: Answering inbound calls in a polite a polite, courteous and timely manner from both direct customers and Independent Financial Advisers. Assisting customers with their accounts, updating/changing personal details, organising password resets, helping unlock accounts. Advising the client how to add or withdraw funds and providing guidance on our platform. Recording customer interactions to ensure an accurate audit trail is available. Always striving to provide a solution for each customer. Our advisers need to build an...

Location: Glasgow Skypark. Sky Park 1 | Level 2 | 8 Elliot Place, Glasgow, G3 8EP Salary: £28,267.20 per annum Contract Type: Permanent. Hybrid working contract. Training fully office based for 8 weeks. Hours: 40 Hours a week, Monday – Friday shifts between 8am - 6pm. No weekend hours. Capita is seeking Customer Service Advisors (2 roles available) to be part of our vibrant team, on a key Financial Services contract based in Glasgow. You will be responsible for assisting customers with queries and general administration of their life and pensions account, with most contact being inbound telephone-based. Customer experience is something that is very important to us and making our customers happy will be your number one priority. We aim to resolve any issues first time, which means we want team members who are dedicated to providing an excellent customer service experience to our customers. The roles will be on a full time, permanent basis, working 40 hours per week with shifts...