Role Description This role is responsible for core processing within specific functions, depending on the individual team, within the Customer Operations Functional Area, and for the quality processing for Corporate / Retail Clients on behalf of FNZ. This means the following key requirements, The role holder will be responsible for a number of aspects of day-to-day processing and ensuring that all processes are followed correctly and completed to a high level of quality, maintaining customer files and records, issuing quotes or payments and helping out on additional tasks outside the normal day to day work as required.  High level of proficiency in both written and spoken business French is essential. The role holder will contribute to the service delivery to our clients based in France from their core activities, ensuring accuracy, compliance, and achievement of service standards in accordance with clients’ KPIs. Specific Role Responsibilities Strategy Deliver...

Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we re committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role Smurfit Westrock Diss are looking for a Sales Team Coordinator to join their internal sales team. Reporting to the Customer Service Manager, this is a full-time post working 8.30am to 5pm each day. The successful candidate will need to be driven to provide a comprehensive front-line service to deal with customer enquiries in a responsive and professional manner to provide the best possible customer service and represent the Company...

Job Title: Account Manager - IT Location: Newbury Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: We are seeking an Account Manager - IT to serve as a strategic advisor and technical liaison between our organisation and clients. Your core objective will be to drive customer satisfaction, retention, and technology adoption by aligning our solutions to client needs and business goals. You will build strong relationships with stakeholders, provide proactive technical support, and identify opportunities for service improvement and growth. Key...

Product and Customer Services Manager Finlay Jude Associates are working in partnership with a leading manufacturer within the passive fire protection and construction materials sector to recruit an ambitious Product and Customer Services Manager in Rochdale. Industry Sector: Customer Services, Passive Fire Protection, Firestop, Fire-Resistant Products, Fire Protection Products, Team Leadership In this role, you will be responsible for overseeing the product route to market and collaborating with various departments. You will work closely with internal teams, external partners, and certification bodies to ensure products meet industry standards and deliver the highest levels of service. You will also ensure, through your team, that customer needs are consistently met or exceeded, while promoting and delivering excellent customer service standards. You will manage the customer service team, ensuring service levels are maintained and issues are resolved effectively....

Key Account Manager - Technical Building Systems (UK Wide) The Role Key Account Manager now required for a well-established UK manufacturer ( 18M) at the forefront of Modern Methods of Construction (MMC) . Following significant investment in a brand-new manufacturing hub, the business is seeking a results-driven professional to manage and grow a long-standing portfolio of steel panel customers across the UK. This is a technical, consultative role where you will be expected to know your customers "inside out," balancing high-level relationship management with commercial precision. Key Responsibilities: Act as the primary lead for established key accounts, managing everything from technical requirements to long-term business goals for a core base of 50 plus clients. Work with Finance to negotiate pricing, contracts, and service agreements while protecting margins and profitability. Identify "white space" for up-selling and cross-selling within your portfolio; deliver...

Key Account Manager now required for a well-established UK manufacturer ( 18M) at the forefront of Modern Methods of Construction (MMC) . Following significant investment in a brand-new manufacturing hub, the business is seeking a results-driven professional to manage and grow a long-standing portfolio of steel panel customers across the UK. This is a technical, consultative role where you will be expected to know your customers "inside out," balancing high-level relationship management with commercial precision. Key Responsibilities: Act as the primary lead for established key accounts, managing everything from technical requirements to long-term business goals for a core base of 50 plus clients. Work with Finance to negotiate pricing, contracts, and service agreements while protecting margins and profitability. Identify "white space" for up-selling and cross-selling within your portfolio; deliver persuasive presentations and product demonstrations. Partner with...

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join Our Team as a Technical Programme Manager - People Services! Are you ready to embark on an exciting journey in the world of IT Service Management? Our client, a leading organization in the Financial Services and Insurance sector, is seeking a motivated and detail-oriented IT Service Transition Analyst to join their dynamic team for a 6-month temporary contract. This is your chance to grow your skills and make a real impact in a highly regulated environment! Role: IT Service Transaction Analyst Duration: 6 Months Location: Edinburgh or Glasgow (4 Days in...

The Customer Service Associate is responsible for providing exceptional service to inbound customer inquiries while also being responsible for sales of inbound accounts through inbound communication channels. They receive telephone calls/email/chat to handle all aspects of sales & service, including price quotations, product and licensing information, solicitation, negotiation, and problem resolution. They collaborate with the sales team by providing administrative assistance and general support. The Customer Service Associate will use various computer systems to enter and track invoices as well as customer and sales data. This position is key in growing customer relationships, and is vital to our team.   Please note: C1 level and above in English, French & Dutch (written and verbal) is required for this role.   Who You Are: You are eager to get your foot in the door and embrace the fast-paced buzz of the media world. Working for a global leader in...

The Customer Service Associate is responsible for providing exceptional service to inbound customer inquiries while also being responsible for sales of inbound accounts through inbound communication channels. They receive telephone calls/email/chat to handle all aspects of sales & service, including price quotations, product and licensing information, solicitation, negotiation, and problem resolution. They collaborate with the sales team by providing administrative assistance and general support. The Customer Service Associate will use various computer systems to enter and track invoices as well as customer and sales data. This position is key in growing customer relationships, and is vital to our team.   Please note: C1 level and above in English, German & French (written and verbal) is required for this role.   Who You Are: You are eager to get your foot in the door and embrace the fast-paced buzz of the media world. Working for a global leader in...

Technical Account Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We have an exciting opportunity for a Technical Account Manager to join our team at Agrial Fresh Produce in Wigan, WN5 0LB. The permanent role of Technical Account Manager has become vacant due to internal promotions. The Technical Account is the key Technical contact for all our customers across the UK business. Customers includes the most popular food service restaurants in the UK, as well as key retailers and business to business company's. Most of our customer relationships have been built on long established, strong working relationships which we plan to continue to nurture and development. Working hours: Monday - Friday, 37.5 hours p/w, 8.30am - 5pm - but flexibility required around business needs. Pay: Up to £50,000 Main Responsibilities Create, build...