Are you a Support Analyst looking for a new challenge? Sopra Steria's ADS account is seeking to recruit 6 Support Analysts to join a growing team supporting a key programme within our sector. This is a fantastic opportunity for analysts with a background in application support, or helpdesk environments who are looking to develop their careers in a highly professional and mission-focused setting. Working as part of a 24/7 shift-based support team, you will play a key role in ensuring the effective operation, support, and continuous improvement of business-critical applications. The role will involve incident, problem, request, and change management, with opportunities to contribute to testing, implementation, and operational process development. What you will be doing Log, manage, and resolve incidents, requests, and support queries in line with agreed processes and service levels. Investigate application and user issues, carry out initial analysis, and either...

Customer Service Support Advisor - 1 day office (Must be based in Kent) Location: Chatham, Kent (1 day per week in the office, home working the rest of the week) Are you a natural problem-solver who enjoys helping people? Do you have a passion for technology and enjoy talking customers through solutions? We're looking for a Customer Service & Technical Support Advisor to join a friendly team, providing support to customers who need help with technical queries. Think of the kind of support you receive from Apple, where excellent customer service and making technology easy to understand are at the heart of everything. The Role You'll be the first point of contact for customers, helping them resolve technical issues, answering questions and ensuring they receive a great customer experience. Your responsibilities will include: Handling customer enquiries by phone, email or online chat. Talking customers through technical issues and helping them find solutions....

Regional Account Manager (Field & Office Based) Salary: 45,000 DOE + annual bonus ( 4,000- 6,000) Hours: Monday to Friday, 7:00am-5:00pm (45-hour week) Contract: Permanent Location: Andover - South East territory (regular travel and customer site visits) Benefits 30 days holiday (including bank holidays) Company van, laptop and mobile Annual bonus 4,000- 6,000 Staff discount On-site parking Permanent position The role On behalf of our client we are hiring a Regional Account Manager to take ownership of sales performance across a defined region-maximising revenue from every account opportunity. You'll manage a portfolio of various customers , blending office-based sales activity with regular face-to-face visits. Working closely with Business Development, Retention Teams, Trade Store Managers and Regional Sales Representatives , you'll drive customer engagement, increase account spend and keep strong focus on live...

EMEA Systems Support Technician - Tier 1 Bracknell, Berkshire Spectra Logic is a great company that values your skills, providing a work environment that is challenging and meaningful, with a culture that is casual and friendly. Spectra Logic Corporation is a storage industry leader, providing innovative data storage solutions for almost 40 years. We design and manufacture robotic libraries utilizing tape and disk technology to meet the backup needs of our diverse customer base. We offer a casual work environment with ample opportunity to learn and grow within the company, whose HQ is located in beautiful Boulder, CO. Who's on your team? Problem solvers. We have huge range of personalities with common traits, they love to solve problems, they enjoy learning, and they help each other. Most importantly, they are focused on helping our customers. We do work hard; we work together, and enjoy the challenges presented. While most of our Service Delivery Team are based...

Software and Customer Support Darwen, Lancashire About Us TagCare is a software development company that offers solutions for the homecare sector. Since 2000, we have been developing software and apps to make caring easier, acting as a tailored 'guiding hand' for companies that foster a culture of care and driving forward standards across the care industry. Last year marked our 25th anniversary. We are continuously innovating, striving to elevate standards and digital possibilities, enabling those on the frontlines to do their best work. We're passionate about innovation and the people who use our tools every day, which is why we're now looking to fill a Software and Customer Support role to join our friendly team on a full-time, permanent basis, office-based (Monday to Friday, 9am-5pm). The Benefits Salary of £40,000 DOE Pension 25 days' holiday, plus bank holidays If you are a communications, software support, account management, or customer...

Research Executive Join a research team in a varied position covering survey administration, data processing, analysis, reporting and client contact. All levels of experience will be considered, but some work experience is needed, ideally in customer service, data processing or similar, plus strong MS Office skills. If you’ve also worked in the following roles, we’d also like to hear from you: Research Analyst, Insight Executive, Research Assistant, Research Officer, Research Coordinator, Research Administrator, Market Researcher, Survey Researcher, Research Project Coordinator   SALARY: £25,000 - £28,000 per annum (depending on experience) LOCATION: Buckfastleigh, Devon (Office-Based; Partial Home-Working Possible) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 hours per week, 5 days per week, usually Monday to Friday, approximately 9.00am - 5.00pm (flexible hours may be possible)   JOB OVERVIEW...

Want to make a bigger impact in the UK discount channel? The Advocate Group are working with an established and successful FMCG business with a strong market presence and ambitious plans for continued growth. This is an opportunity to take the lead across a portfolio of major discount retailers, driving distribution, winning greater in-store visibility and delivering profitable growth. With responsibility for strategically important accounts, you ll have the autonomy to shape customer strategy, influence key decision-makers and turn commercial opportunities into tangible results across a branded portfolio The Role Own key customer relationships across major UK discount retailers, developing partnerships that unlock long-term growth. Drive commercial performance , taking full responsibility for account P&Ls, sales budgets, forecasting and profitability. Develop and execute account strategies , translating annual plans into effective joint business plans that...

Key Account Manager, Infectious Diseases Location: United Kingdom- Covering South West/ South Central (Oxford, Southampton, Bristol, Swindon) Department: Commercial / Sales Job Type: Permanent Reports to: Sales Lead Join us and make a difference when it matters most! At Napp, we are committed to improving patient outcomes through innovation, partnership, and scientific excellence. We work collaboratively with healthcare professionals, NHS stakeholders, and healthcare organizations to ensure patients have access to high-quality treatments and care. We foster an inclusive and empowering environment where individuals can grow, contribute, and make a meaningful impact on healthcare delivery. Role Summary As a Key Account Manager, you will play a pivotal role in delivering Napp's commercial objectives by driving the uptake of promoted brands across a designated geographical territory. Through strategic account management, customer engagement, and cross-functional...

Location: Belfast, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Thales technology makes it possible for two thirds of planes to take off and land safely. Thales also protects 80% of the world’s payment card transactions and is Europe’s number one supplier of defence electronics. Beyond that our people have made London’s Jubilee and Northern Lines 20% more efficient and have delivered more than 300 air defence radars in 26 countries. We are a leading name in our markets and a diverse, constantly evolving organisation. Join us. We are currently looking to recruit an End User Support...

Are you an experienced customer service leader who thrives on developing people, improving performance and building strong customer relationships? We're looking for a Team Leader - Tailored Care Operations ( Manager I, Commercial Customer Care) to lead a multifunctional team supporting our strategic, VIP and Tailored Care customers. You'll lead approximately 7-10 colleagues, ensuring our priority customers receive proactive, responsive and high-quality support. What will you do? You'll combine people leadership, customer relationship management and operational excellence, taking ownership of team performance and the experience we deliver to key customers. You will: Lead, coach and develop a high-performing team of Account Managers, Order Support Specialists and Senior Specialists. Build a culture focused on customer excellence, accountability and continuous improvement. Oversee support for strategic customers, including orders, projects, escalations and service...

Are you an experienced customer service leader who knows how to get the best from people while delivering an excellent customer experience? We're looking for a Team Leader - Customer Contact Operations ( Manager I, Commercial Customer Care) to lead a frontline customer contact team of around 15 colleagues, including two Senior Specialists. You'll oversee customer interactions across phone, email, chat and digital channels, ensuring customers receive a consistent, responsive and high-quality service. What will you do? You'll take ownership of the day-to-day performance of the team, balancing customer experience, productivity and employee engagement. Key responsibilities include: Lead, coach and develop a high-performing customer contact team. Deliver against service levels, productivity, quality and customer experience targets. Manage workload and resources to meet changing customer demand. Coach colleagues, manage performance and support career development....

Are you an experienced customer service leader who knows how to get the best from people while delivering an excellent customer experience? We're looking for a Team Leader - Customer Contact Operations ( Manager I, Commercial Customer Care) to lead a frontline customer contact team of around 15 colleagues, including two Senior Specialists. You'll oversee customer interactions across phone, email, chat and digital channels, ensuring customers receive a consistent, responsive and high-quality service. What will you do? You'll take ownership of the day-to-day performance of the team, balancing customer experience, productivity and employee engagement. Key responsibilities include: Lead, coach and develop a high-performing customer contact team. Deliver against service levels, productivity, quality and customer experience targets. Manage workload and resources to meet changing customer demand. Coach colleagues, manage performance and support career development....

B2B Account Manager (Manufacturing) Location: Worcester Salary: 40,000 - 45,000 An established and highly successful international organisation is seeking a commercially driven B2B Account Manager (Manufacturing) to join its growing sales team. This is an excellent opportunity for an ambitious account management professional who enjoys building long-term client relationships, developing strategic partnerships and identifying opportunities for sustainable growth. Working closely with senior leadership, you will take ownership of a portfolio of established business accounts while also supporting wider commercial growth initiatives. Key Responsibilities Develop and maintain strong relationships with a portfolio of strategic customer accounts Identify opportunities to increase revenue and profitability across existing customer relationships Prepare commercial proposals, quotations and customer solutions tailored to individual requirements Lead...

Job Title: Senior Sales Account Manager - Medical Devices & Equipment Location: Scotland, UK Contract: Permanent, Full Time Salary: 50,000 - 60,000 per annum + lucrative commission structure + company car/car allowance About Our Client Our client is a leading organisation in the medical equipment sector, delivering innovative solutions that support and enhance healthcare services. They are looking for an experienced Senior Sales Account Manager to develop existing accounts and drive new business opportunities across National Health Service in Scotland. This is a commercially focused role requiring strong technical knowledge of healthcare procurement frameworks, tendering processes and, in particular, managed service providers (MSPs) operating within the National Health Service Scotland. Benefits & Perks Lucrative commission structure Health insurance Life insurance 3% pension contribution 33 days holiday Company car/car allowance Key...

Housing Team Leader Location : Brent Salary : £40,400 to £45,000 Fixed Term Contract / Secondment until December 2028 Hyde is looking for a Housing Team Leader to lead and support a frontline housing team, helping to deliver a proactive, customer-focused service for our customers. As a Housing Team Leader at Hyde, you will manage and develop a team, providing guidance on complex housing matters and ensuring services are delivered effectively, in line with performance targets, contractual requirements and customer expectations. You will also drive the delivery of a comprehensive housing service that meets the needs and expectations of residents and stakeholders, with a strong focus on continuous improvement. Key Duties Advise and support the team in handling complex housing matters, fostering a strong performance culture to meet targets and resolve enquiries at the first point of contact. Investigate and resolve complaints about Housing and ASB...

Customer Service & Sales Support Representative Location: Guildford - free parking Contract Type: Temporary (6 months) to Permanent Permanent Salary: 28,000 - 30,000 per month Hourly Rate: 14.35 - 15.38 Working Pattern: Full Time, Mon - Fri, office based, 37.5 hours per week Are you experienced in Customer service or Sales support and immediately available for work? Our client, a Global organisation in the retail industry, is seeking a dynamic and dedicated Customer Service & Sales Support Representative to join their thriving team. This is an exciting opportunity to be part of a well-known brand that values its culture and invests in the growth of its team members. Key Responsibilities: Provide exceptional customer service to both internal and external customers, ensuring all inquiries are handled with the utmost professionalism. Respond to incoming calls within three rings and emails within 24 hours, maintaining the organisation's high standards...

SENIOR CUSTOMER SERVICE EXECUTIVE Location: Kingston Duration: 4-6 month temporary (possible perm at the end) Working Hours: 9am-5.30pm Hourly Rate: 18- 20ph plus holiday pay Working Pattern: Hybrid after training Role Overview We are seeking a friendly, organised and customer-focused Senior Customer Service Executive to join our fast growing clients team. This role is responsible for delivering excellent customer support, handling enquiries efficiently and ensuring a positive experience for all customers. The successful candidate will be a strong communicator with a proactive approach to problem-solving and a genuine passion for helping others. Key Responsibilities Respond to customer enquiries via telephone and other communication channels, around 100 a day. Provide accurate information regarding products, services, orders and company processes. Resolve customer queries and complaints in a professional and timely manner. Process customer requests,...

Job Title : Customer Service Advisor Location : Edinburgh City Centre - EH3 Pay Rate : 14.40p/hr Hours : Monday - Friday, 7 hour shifts between 8am-6pm. Hybrid Working : 3 days per week home working after training Contract Type : Temporary - 12 months Start Date : Dec 7th 2026 - additional start dates may be available in Jan 2027 Lloyds are recruiting now for Customer Service roles supporting the UK's largest Banking Group. As a Customer Service Representative, you'll be handling complex enquiries mainly by phone. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. An 8 week training programme will teach you all you need to know about the wide range of products and services you will support customers. From there you will have the freedom to work 3 days a week from home, with ongoing support and development to allow you develop in your role. As part of the IP&I team, you will be providing...

National Account Manager - Electrical & Infrastructure Location: National - Home Based Salary: 45,000- 60,000 DOE + 6,000 Car Allowance + Bonus Benefits: Pension + Life Assurance An established and growing specialist business is looking for an experienced National Account Manager to join its team and take responsibility for developing key accounts and new business opportunities across the UK. This is a home-based national role , selling electrical products and solutions into high-value markets including data centres, electrical contractors, rail, defence and wider infrastructure . The Role Manage and develop a portfolio of key national accounts Identify and win new business opportunities across the UK Build relationships with electrical contractors, distributors, end users and key decision makers Develop opportunities across data centres, rail, defence and infrastructure Identify customer requirements and recommend appropriate products and solutions...

Who we are We create trusted, expert content that helps millions of people discover more about the things they love, need and care about. From technology, gaming and entertainment to fashion, lifestyle, sport, finance and beyond, our specialist brands connect people with their passions every day. Across websites, magazines, newsletters, social channels and events, we bring expert content to audiences around the world. We combine our deep specialist knowledge with innovative technology and data to create engaging experiences, build valuable communities and help people make better-informed decisions. Behind it all are our people - passionate experts, creators, innovators and problem-solvers who are shaping the future of media. The Team You’ll Join  The Audience AI team sits at the heart of Future’s AI strategy. Operating across the UK and US, with partners around the globe, we focus on increasing the visibility of our brands across LLMs and other AI platforms, scaling...