About the roleWant to change the world? This role offers the chance to build a career that genuinely makes a difference. At The Co-operative Bank, values and ethics shape everything we do, guided by our customer-led Ethical Policy and a 150-year heritage of doing the right thing. The Bank puts people at the heart of every decision and stands up for the causes that matter most.The role of a Telephone Customer Service Advisor will be the first point of contact for customers, taking high volume inbound calls and identifying their banking needs to deliver excellent service and the right outcomes for both customers and the Bank. This role requires delivering a consistently high-quality service while working confidently across multiple systems in a fast-paced environment.As the person in role develops, they'll build broader skills and knowledge, including learning how to identify, prevent and stop financial crime. Alongside this, the role holder will use problem-solving skills and fresh...

Customer Service Administrator - Contract until end September Location: Huddersfield Contract Type: Temporary Working Hours: Monday to Friday (8:30 am - 4:30 pm) / (11.30am - 8.00 pm ) Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where every day brings new challenges? If so, we invite you to join our vibrant team as a Customer Service Administrator in Huddersfield! What You'll Do: As a key member of our team, you'll be the first point of contact for students, parents, and stakeholders. Your responsibilities will include: Engaging with Customers: Answering queries via phone, email, and in-person, ensuring every interaction is positive and informative. Issue Resolution: Handling customer concerns promptly and effectively, ensuring feedback is addressed and necessary actions are taken. Administrative Support: Assisting with financial controls, including credit control, reconciliations, and...

Ready to Launch Your Career in Darwen? Join Us as an Account Manager! Location: Darwen - Salary: £24,000 - £29,000 + performance related bonus scheme Hours: Monday to Friday, 37.5 hours per week - no weekends, no evenings! Are you looking for a career, not just a job? Whether you're starting out or seeking a fresh challenge, we're looking for ambitious individuals with transferable skills and a passion for people to join our growing team as Account Managers. No prior experience in insurance? No problem! We provide comprehensive training to set you up for success. What matters most is your drive, your communication skills, and your desire to build a career in a thriving industry. Why Join Us? As part of Everywhen Employee Benefits, the UK's largest independent insurance broker, you'll be supported by a team that values your growth, wellbeing, and success. You'll enjoy a structured career path, ongoing development, and a workplace that celebrates individuality and...

Job Title: Sales Account Manager Location: Sheffield and surrounding areas. Office and field-based covering South Sheffield, Chesterfield and Mansfield Working Pattern: Full Time - 9:30am - 4:30pm Monday to Friday Salary: £25,000 + bonus Benefits: Excellent working hours (32.5 hours per week!), uncapped bonus, 25 days holiday + additional day off for your birthday An excellent opportunity has arisen for a driven and outgoing individual to join our client, a well-established organisation based in Sheffield, known for its friendly and team-focused culture, as a Sales Account Manager. We are seeking someone with exceptional communication skills and a personable approach to building rapport. You will be confident engaging with customers both over the phone and face-to-face, with a genuine passion for developing strong professional relationships. The ideal candidate will have experience in a similar B2B role, managing existing accounts and/or identifying and developing...

An exciting opportunity has arisen to join a growing, well-established engineering services business based in Huddersfield. With a close-knit team and nationwide coverage across a range of engineering sectors, the client has a well respected reputation in the market. This is a fantastic opportunity for someone who enjoys building relationships, speaking to customers and developing business in a supportive, down-to-earth environment where success is recognised and targets are genuinely achievable. The Role This is a varied B2B sales and account management role focused on a mix of: Managing repeat and existing customer accounts Re-engaging lapsed customers Following up warm inbound leads Proactively generating new business opportunities Promoting annual inspection renewals and training packages Building long-term customer relationships Quoting for work and following up opportunities Supporting wider sales activities and outbound campaigns The role is fully office...

Part-Time Customer Service Administrator Redditch 24 Hours per Week Office-Based An opportunity has arisen for a Part-Time Customer Service Administrator to join a well-established logistics business based in the Redditch area. Working within a busy technical operations team, you will be responsible for delivering high levels of customer service while supporting the coordination and tracking of jobs from start to finish. This role will suit someone highly organised and confident communicating with customers, subcontractors, and internal teams. You will play a key part in ensuring accurate data entry, clear communication, and smooth movement of goods, while keeping customers informed throughout the process. As the Customer Service Administrator, you will be responsible for - Delivering excellent customer service and acting as a key point of contact Loading orders onto internal systems and maintaining data accuracy Updating and maintaining spreadsheets to support...

Ready to find the right role for you? Salary: 26436 per annum plus Veolia benefits Hours: 40 hours per week, Mon - Fri Location: Stevenage Airbus, Gunnels Wood Rd, Stevenage SG1 2AS When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. The Switchboard Operator answers incoming calls to the main company switchboard number, directing them to the appropriate person or department within the organisation. They are also responsible for taking messages and relaying information as required. What we can offer you: 25 days of annual leave plus bank holidays Refer an Engineer to us once you've joined and earn 1000 Access to our people's pension scheme Free physiotherapy service Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us...

Quality Customer Care Manager BMW Bradford As a Quality Customer Care Manager, you'll be the go-to person for customer care, supporting customers across both sales and aftersales, and making things right when challenges arise. This is a role with plenty of autonomy, so we re looking for someone who s confident making decisions, comfortable handling sensitive situations, and passionate about delivering excellent service. Your day-to-day will include: Supporting customers with queries, concerns, and complaints in a professional and empathetic way. Taking ownership of customer issues from start to finish, and keeping customers updated throughout. Spotting trends in customer feedback and sharing ideas on how we can improve. Working with teams across the group to deliver consistent and high-quality customer experience. Monitoring customer communications to ensure a high standard of service. Supporting continuous improvement across customer and colleague journeys....

Avove is proud to work in partnership with United Utilities, supporting the delivery of vital water and wastewater services across the Northwest. Through this collaboration, we provide tailored infrastructure and customer service solutions that help ensure resilient, sustainable, and efficient operations. Our teams work closely with United Utilities to enhance customer experience, protect natural resources, and maintain essential services that millions of people rely on every day. As part of this commitment, our Customer Team based in Warrington is looking for a Customer Service Agent to join their growing team. You ll play a key part in managing customer and client enquiries, ensuring issues are resolved efficiently and to the highest standard. What will your day look like Be responsible for managing an array of customer and client enquiries via telephone, in person, website and email channels. Ensuring the highest level of customer satisfaction is achieved and...

Job title: IT Service Desk Team Lead Location: Head Office (Barrow-In-Furness) Are you ready to take the lead in delivering exceptional IT support? An exciting opportunity has arisen for a confident and experienced individual to join our client as the IT Service Desk Team Lead. At our organisation, we are committed to putting the community first and fostering a workplace where values align with genuine responsibility. We welcome applicants from diverse backgrounds and are dedicated to building an inclusive workforce. Key Responsibilities: Lead the Service Desk team to deliver a first-class support service that meets the needs of our colleagues. Manage team workload effectively, prioritising support requests to achieve SLA targets. Plan and oversee deskside support across the Head Office and branch network, ensuring efficient service delivery. Act as the first point of contact for colleagues seeking technical assistance, providing guidance and support....

Job Opportunity: Temporary Receptionist in Oxford! Are you a friendly, organised, and professional individual looking to make a great first impression? Our client, a leading organisation in the property industry, is seeking a Temporary Receptionist to join their dynamic team in Oxford. This is a fantastic opportunity to showcase your customer service skills while supporting a vibrant office environment! Key Responsibilities: Front Desk Management Greet all visitors, clients, and staff with a warm smile and professional demeanour. Ensure the reception area is always welcoming, tidy, and organised. Handle incoming calls swiftly, directing inquiries to the appropriate person or department. Customer Service Excellence Provide outstanding customer service at all times, making every interaction count! Respond to inquiries-whether in person, via phone, or email-accurately and efficiently. Handle any complaints or issues with poise, escalating when necessary to...

Customer Solutions Associate Salary : from a minimum of 25,165 - depending on experience plus incentives of up to 20% of your quarterly earnings as well as an annual bonus. Location : Leeds, Thorpe Park, Hybrid working . Start date : We have a start date for the 22nd of June , Assessment Centres will be running in our office on Friday 22nd May and Thursday 4th June. Rotational shift pattern : Week 1: Mon 9-5:45, Tue 9-5:30, Wed Day off, Thur 9-5:30, Fri 9-5:30, Sat 9-4:00. Week 2: Mon-Fri 10:15-6:30. Join us as a Customer Solutions Associate in our contact centre, you'll help to navigate our customers' journey and bring people back to financial health. You'll be the real first point of contact for our customers, answering inbound and making outbound calls. You'll be the ear that listens to their financial struggles, and the voice that guides them through it. It's hard work, with a real focus on listening skills , making sure we achieve the right...

An excellent opportunity has arisen for a professional and highly organised Secretary / Receptionist to join a busy and well-established accountancy practice. This is a varied role providing essential administrative and front-of-house support within a fast-paced professional environment. Key Responsibilities: Diary management for one Director, including scheduling client meetings and internal appointments, as well as arranging Teams and Zoom meetings Managing and responding to client emails Sending documentation for signature via DocuSign Onboarding new clients onto internal databases Preparing and issuing client documentation Raising, processing and monitoring invoices, including chasing overdue payments Ordering office supplies and supporting general office administration Supporting new client onboarding including AML checks and preparation of engagement letters for individuals and companies Managing incoming post and updating client records on CCH Key Skills...

The Customer Service Associate is responsible for providing exceptional service to inbound customer inquiries while also being responsible for sales of inbound accounts through inbound communication channels. They receive telephone calls/email/chat to handle all aspects of sales & service, including price quotations, product and licensing information, solicitation, negotiation, and problem resolution. They collaborate with the sales team by providing administrative assistance and general support. The Customer Service Associate will use various computer systems to enter and track invoices as well as customer and sales data. This position is key in growing customer relationships, and is vital to our team.   Please note: C1 level and above in English & Dutch (written and verbal) is required for this role.   Who You Are: You are eager to get your foot in the door and embrace the fast-paced buzz of the media world. Working for a global leader in digital...

Job Title: Sales Account Manager Location: Sheffield and surrounding areas. Office and field-based covering South Sheffield, Chesterfield and Mansfield Working Pattern: Full Time - 9:30am - 4:30pm Monday to Friday Salary: 25,000 + bonus Benefits: Excellent working hours (32.5 hours per week!), uncapped bonus, 25 days holiday + additional day off for your birthday An excellent opportunity has arisen for a driven and outgoing individual to join our client, a well-established organisation based in Sheffield, known for its friendly and team-focused culture, as a Sales Account Manager. We are seeking someone with exceptional communication skills and a personable approach to building rapport. You will be confident engaging with customers both over the phone and face-to-face, with a genuine passion for developing strong professional relationships. The ideal candidate will have experience in a similar B2B role, managing existing accounts and/or identifying and developing...

Customer Service Administrator, Crawley Monday to Friday, Office based A well-established and highly respected brand in Crawley is looking for a customer focused Administrator to join their friendly and supportive team. This is a varied role supporting key customer accounts, managing queries and coordinating orders within a busy environment. Strong customer service skills, excellent written communication and good attention to detail are essential, as much of the role involves handling customer queries via email. Full training and ongoing support will be provided, making this a great opportunity to join a stable and successful business with an excellent reputation. Key responsibilities: Managing customer queries and order enquiries via email and telephone Acting as a key point of contact for business customers Processing and coordinating customer orders accurately and efficiently Providing updates on lead times, deliveries and stock availability Liaising with internal...

Customer Care and Compliance Manager Stafford, ST18 Vantage Consulting are an award-winning, specialist engineering recruitment business, currently looking for a Customer Care and Compliance Manager to join our growing team on a permanent basis. Covering customer experience, business support and compliance, this role is pivotal in providing an interface for both our sales team, customers, contractors and successful onboarding of placements. You ll act as the lead and go to for all onboarding and compliance queries for our customers. Who We Are A UK top 500 recruitment business with clients ranging from SME s to global conglomerates. Vantage Consulting exists to connect the world experts and realise the potential in that connection. Established in 2010 we've continued to push ourselves to break records whilst maintaining what's important to us, the relationships with our partners and with our people. We re proud to support business across the UK, Europe and America....

Customer Service Administrator, Crawley 9.00 - 5.00 Monday to Friday, Office based A well-established and highly respected brand in Crawley is looking for a customer focused Administrator to join their friendly and supportive team. This is a varied role supporting key customer accounts, managing queries and coordinating orders within a busy environment. Strong customer service skills, excellent written communication and good attention to detail are essential, as much of the role involves handling customer queries via email. Full training and ongoing support will be provided, making this a great opportunity to join a stable and successful business with an excellent reputation. Key responsibilities: Managing customer queries and order enquiries via email and telephone Acting as a key point of contact for business customers Processing and coordinating customer orders accurately and efficiently Providing updates on lead times, deliveries and stock availability Liaising with...

Customer Service Administrator, Crawley 9.00 - 5.00 Monday to Friday, Office based A well-established and highly respected brand in Crawley is looking for a customer focused Administrator to join their friendly and supportive team. This is a varied role supporting key customer accounts, managing queries and coordinating orders within a busy environment. Strong customer service skills, excellent written communication and good attention to detail are essential, as much of the role involves handling customer queries via email. Full training and ongoing support will be provided, making this a great opportunity to join a stable and successful business with an excellent reputation. Key responsibilities: Managing customer queries and order enquiries via email and telephone Acting as a key point of contact for business customers Processing and coordinating customer orders accurately and efficiently Providing updates on lead times, deliveries and stock availability Liaising with...

Are you an experienced Key Account Manager or National Account Manager curating relationships and developing long term strategic partnerships? Do you have a successful track record selling technology solutions to major high street retailers, quick service restaurants, leisure or the banking world? You're now looking for that next step with autonomy and backing from a business that consistently innovates with marketing leading products. BASIC SALARY: £50,000 - £55,000 BENEFITS: £40,000 OTE commission (paid monthly) Company car (BMW 330e) Pension (minimum 5% company contribution) 25 days holiday (plus 8 bank holidays) Full business expenses with company credit card LOCATION: Office based in the Midlands, you will travel throughout the southern half of the UK and would be expected to be on the road 3-4 days per week, with 1 or 2 days at Head Office COMMUTABLE LOCATIONS: Birmingham, Coventry, Oxford, Swindon, Bristol, Northampton, Milton Keynes,...