We're really excited to be recruiting for this successful, interesting and expanding manufacturing business in their search for a Customer Service Coordinator to work as part of a team of 5. Please find all the details below: Job Title: Customer Service Coordinator Location: Whitstable, Kent Salary: 25,000 - 27,000 Hours: Monday to Thursday 8am to 4:30pm and Friday 8am to 1:30pm Hybrid: Hybrid working is available and there is a "Work from Office/Work from Home" rota that operates within the department to ensure that there is always someone is available at the site. Duration: 12 month FTC Benefits: 25 days annual leave + bank holidays, increasing with length of service Cycle to work scheme Employee discount on Dell PCs Employee Assistance Programme - 24-hour telephone line, counselling, financial support tools and much more! Life assurance scheme Income protection scheme Matched pension contribution up to 6% Earn extra mile vouchers of up to 50...

The Customer Service Analyst is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. Client Service Officers are required to: Ensure customer queries are answered in the most efficient way possible Work with CSO/Branches globally to obtain answers/solutions for clients’ queries that are outside of Western Europe, based on their interaction with Citi’s global footprint Ensure incoming enquiries into the Dublin Service Centre are dealt with in an efficient and effective manner Support and strengthen customer needs in an efficient, effective and professional manner and handle exceptional requests when required Review and resolve problems relating to Funds Transfers by conducting necessary analyses and communicating resolution to the customer Key...

The Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. Responsibilities: Manage a portfolio of high-profile clients, ensuring queries are acknowledged, investigated, and resolved timely and professionally and in line with departmental standards Develop and maintain client portfolio through regular calls and face to face interaction, as needed Inform clients about problems (system failures, market issues) and provide regular resolution updates Advise on and advocate the implementation of process improvement and reengineering to improve client experience Maintain knowledge of new market and regulatory requirements affecting client portfolio/base Escalate customer feedback, processing delays and errors appropriately...

The Customer Service Associate is responsible for providing exceptional service to inbound customer inquiries while also being responsible for sales of inbound accounts through inbound communication channels. They receive telephone calls/email/chat to handle all aspects of sales & service, including price quotations, product and licensing information, solicitation, negotiation, and problem resolution. They collaborate with the sales team by providing administrative assistance and general support. The Customer Service Associate will use various computer systems to enter and track invoices as well as customer and sales data. This position is key in growing customer relationships, and is vital to our team. Please note: C1 level and above in both English & French (written and verbal) is required for this role.   Who You Are: You are eager to get your foot in the door and embrace the fast-paced buzz of the media world. Working for a global leader in digital...

JOB TITLE: Transport Customer Service Advisor PAY: 14.02p/hr LOCATION: Newport - Tredegar Park moving to Cardiff from September 2026 HOURS : Full Time, 35 hours per week WORKING PATTERN : Our work style is hybrid, which involves spending at least 2 days per week, or 40% of our time, in our office in Newport. We'll just need your commitment to 35 hours across Mon-Fri (8.30am-6pm) and weekend working, Sat 9-5 and Sun 11-4pm on a rotational basis. The first 3 months will be 100% office based. Please that from September we will be moving into our new, modern office in Cardiff where you will be required to spend two days per week or 40% of your work time. START DATE : 23rd March 2026 CONTRACT: 12 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our transport customers? Consumer Lending is a key part of our Group and helps customers by...

Role Description This role is responsible for core processing within specific functions, depending on the individual team, within one of the designated Operations Functional Areas, and is responsible for the quality processing for Corporate / Retail Clients on behalf of FNZ. This means the following key requirements, The role holder will be responsible for all aspects of day to day processing, ensuring that all processes are followed correctly and completed to a high level of quality. The role holder will be responsible for service delivery to our corporate clients from their core activities, ensuring accuracy, compliance, and achievement of service standards in accordance with clients’ KPIs. Specific Role Responsibilities Strategy Deliver best in class operational services to clients and internal partners. Support operational relationships across the global business, ensuring collaborative engagement and partnering to achieve the...

Join Our Team at Concentrix! Kickstart your career with one of the UK s fastest-growing customer experience companies. Be a part of our inclusive and friendly team as a Customer Service Advisor for the prestigious BMW brand. If you're passionate, thrive in a fast-paced environment, and excel at delivering exceptional service, we want you! Salary - £25,480 Location Dearne Valley Office, Adwick Park, Rotherham S63 5AD Permanent role contracted to 40 hours paid production scheduled between 8am-10pm Monday to Sunday. Full time training & support provided. What s in it for you: Access to a range of employee benefits Annual leave starting at 28 days/annum (pro-rata) A vibrant office-based role with a great team Onsite canteen. Free onsite parking. Referral programme refer friends or family to work with Concentrix & earn up to £600 per referral! In this role you will : Support and manage customer complaints with empathy and...

Summary: Do you want to jump-start your career while earning a well-regarded qualification? Do you have a strong desire to help others? Do you want to be a part of an award-winning team with a meaningful purpose? Then do not pass up this opportunity We have regular apprenticeship intakes with a guaranteed, permanent position on successful completion. As a Customer Service Apprentice, you will use your entire passion, drive, and willingness to give great service. And with so much variation, you can be sure that no two days will ever be the same. You'll aid with billing inquiries, providing refunds, and setting up payment plans, as well as resolving water supply concerns including leaks and other problems. The Institute of Customer Service has given our Customer Service team the distinction grade. We are one of just 18 organisations in the country to get this coveted honour. As a result, you'll be joining a team that provides their all. This is a structured 24-month...

Sales Support/Customer Service Administrator Permanent Full Time Hybrid (3 days in office, 2 from home) Location: Reigate Salary: 30,000 - 32,000 plus excellent benefits and company bonus We're working with a highly respected business in Reigate that's on the lookout for a proactive and organised Sales Support & Customer Service Administrator. Based in stunning modern offices and offering flexible hybrid working, this role gives you the chance to work at the centre of the action, supporting the sales team and ensuring an exceptional customer experience. What You'll Be Doing: This is a varied and rewarding role where no two days are the same. You'll be a key part of the sales engine-keeping systems updated, managing order processing, preparing quotes, coordinating product information, and supporting customer service. You'll also play a part in identifying new business opportunities and jumping in where needed to keep everything running smoothly....

Job title: Senior Customer Service and Retention Officer Location: Hybrid (3 days office-based, 2 days remote) Birmingham Contract: Permanent, full-time Start date: March - April 2026 Salary: 26,000- 26,500 The role On behalf of our client, we are recruiting a Senior Customer Service and Retention Officer to play a pivotal role in delivering exceptional customer experiences while driving retention and continuous improvement. This is a hands-on, senior operational role combining frontline customer support with coaching, process ownership, and retention strategy. You will work closely with the Customer Service Lead to ensure smooth day-to-day operations, strong team performance, and a consistently high standard of service. Key Requirements Remain operationally active, handling customer calls, emails and live chats Achieve individual KPIs and retention targets while supporting overall team performance Act as the first point of contact for day-to-day...

About the Role As a Customer Services Representative, you'll be at the heart of our operations, working directly with our customers to ensure they receive the best service possible. We're looking for a dynamic, proactive individual who is passionate about delivering exceptional customer experiences, and who is not afraid to roll up their sleeves and get stuck in. This is not your typical office role - we need someone who thrives in a solutions-oriented environment, can manage multiple tasks, and is always ready to tackle challenges head-on. Whether it's taking orders, resolving complaints, or helping with day-to-day queries, your ability to stay calm under pressure and keep customers happy will be essential. Your Responsibilities Order Management & Processing: Accurately handle customer orders, ensuring all orders are processed smoothly and meet the necessary specifications. Complaint Management: Address customer complaints quickly and effectively, with a focus on...

Exciting Customer Service Opportunity! Start Dates: April Pay Rate: 12.71 per hour (weekly pay) Contract Type: Temporary with potential to go permanent Location: Cumbernauld Hours: 35 hours per week, 7 days a week, shifts between 7am - 11pm on a rota basis (rota set 3 weeks in advance). Do you have a passion for helping others and excellent communication skills? Ready to put your customer service talents to good use? Do you have a passion for helping others and excellent communication skills? Ready to put your customer service talents to good use? We have an exciting opportunity for you to join our vibrant and friendly team as a Customer Service Advisor! What You'll Do: Be the First Point of Contact: Provide top-notch support via phone, email, or instant message. Handle Inquiries: Manage a high volume of consumer inquiries about our products and services, resolving a targeted percentage. Troubleshoot Issues: Identify the root cause of problems and use resources to resolve...

Adecco are recruiting for a Customer Service Co-Ordinator to join their clients team based in Newbury. Key Responsibilities Act as the main point of contact for customer enquiries Process customer orders accurately and within required timeframes Deliver a high standard of customer service, working with internal departments to meet customer expectations Identify opportunities to upsell or cross-sell products where appropriate Provide administrative and customer support to the sales team and Key Account Manager Assist with debit and credit note processing Handle customer requests, issues, and complaints in a professional and timely manner About You Previous experience in a customer service role, ideally within a similar environment Excellent telephone manner with the ability to adapt communication style to different customers Enjoys working as part of a small, collaborative team Calm and composed when working under pressure Highly organised, flexible, and keen...

I am currently recruiting for a Customer Service Administrator to join my clients driving team, based in Eurocentral on an ongoing contract. You will be based on-site for the first 2 weeks of training, with the option of flexible working once you are fully trained. Whilst you will have the flexibility to work from home, it's important to note that you may be required to attend on-site training or team days, where management feel necessary. For this role, you must have a driving license and access to your own vehicle, as Eurocentral is not easily accessible by public transport if you don't live locally. You will work Monday - Friday 10am - 6pm with flexibility to 8pm on rotation. You will work 1 weekend shift every 2 weeks, with flexibility on rest day. The salary will be 12.82 per hour on a 37.5 working week. Duties and Responsibilities: Make update calls to drivers and managers about parcel volumes and identify any high risk areas Coordinate with teams to find...

Customer Service Executive Salary: £26,000 - £29,000 + annual performance bonus (£2,000 - £3,000) Location: Stockport (SK4) Hours: Full-time, office-based (8am 4pm, 9am 5pm or 10am 6pm) Do you thrive in a busy, fast-moving environment where accuracy and enthusiasm go hand-in-hand Are you the type of person who takes ownership, works at pace, and brings positive energy to your team If so, this is a great opportunity to join a well-established Stockport-based manufacturer known for its strong values and customer focus. Our client is seeking a motivated and proactive Customer Service Executive to join their friendly and supportive Customer Care team. You ll play a key part in ensuring customers receive exceptional service processing orders efficiently, resolving queries quickly, and keeping communication clear and professional at every stage. We re looking for someone who loves to stay busy, enjoys taking responsibility, and thrives in a team where everyone pulls together....

Job Title: Purchasing Account Manager Location: Carnforth Are you an enthusiastic and proactive individual ready to take the next step in your career? Our client, a rapidly growing organisation, is seeking a Purchasing Account Manager to join their established Purchasing Team in Carnforth. This is a fantastic opportunity to contribute to an exciting expansion journey! What you'll be doing: Monitor stock levels and identify purchasing needs by compiling daily stock reports. Manage supplier inquiries and quotations, negotiate prices, and recommend the best options. Process orders while maintaining clear communication with suppliers. Schedule orders to ensure seamless production. Direct and monitor the timely management of special and direct delivery purchase orders, ensuring all orders are processed and communicated to the sales team and customers. Follow up with suppliers to confirm or adjust orders, updating the sales team on any changes to purchase orders and...

Job Description: Account Manager (Aviation) LOCATION: Horsham SALARY: 35k - 40k (DOE + Bonus) About the Role We are seeking a driven and customer-focused Account Manager to join our client. This role is responsible for managing a portfolio of high-value clients, ensuring exceptional service delivery, and supporting the end-to-end coordination of charter flights. The ideal candidate will excel at building strong relationships, understanding client needs, and delivering a seamless experience from enquiry to follow-up. Key Responsibilities: Serve as the primary point of contact for assigned clients, ensuring consistent, personalised support. Develop strong, long-term relationships that drive client loyalty and repeat business. Understand client preferences, travel patterns, and service expectations to proactively anticipate needs. Handle charter enquiries, prepare quotes, and present suitable aircraft options based on client requirements. Monitor flights in...

Job Title: Purchasing Account Manager Location: Carnforth Are you an enthusiastic and proactive individual ready to take the next step in your career? Our client, a rapidly growing organisation, is seeking a Purchasing Account Manager to join their established Purchasing Team in Carnforth. This is a fantastic opportunity to contribute to an exciting expansion journey! What you'll be doing: Monitor stock levels and identify purchasing needs by compiling daily stock reports. Manage supplier inquiries and quotations, negotiate prices, and recommend the best options. Process orders while maintaining clear communication with suppliers. Schedule orders to ensure seamless production. Direct and monitor the timely management of special and direct delivery purchase orders, ensuring all orders are processed and communicated to the sales team and customers. Follow up with suppliers to confirm or adjust orders, updating the sales team on any changes to purchase orders and...

Description Location: We're open to the successful candidate being based from either our Cardiff, Manchester or Southampton office. Travel between sites will be required (likely once/twice per month to one other location). Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Reporting to: Director of Customer Care Closing date: 10am, Thursday 12th March About Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own...

Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Site Services Specialist - Print & Mail Located: London (On site) Package: Competitive Salary, bonus plus additional benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today...