Customer Service night support worker jobs

03 Mar, 2026

Permanent

£25,887 - £26,500 yearly

Business Stream Edinburgh, UK

Got a gift for connecting with people? You could be our next quick thinking Customer Service Adviser. We need someone special to make every interaction with our customers count. About the role We're looking for a dedicated Customer Service Adviser to handle customer calls and deliver exceptional support to our valued customers. In this role, you’ll be the first point of contact, providing answers to inquiries, troubleshooting problems, and ensuring customer satisfaction. What makes you just right for us? We need a people person who genuinely loves interacting with others. When it comes to customers, you’ll be warm and empathetic while bringing a reassuring calm to customers when they need to talk to us. As you’ll receive a wide range of queries from a wide range of customers, you’ll be adaptable, flexible and able to put yourself in their shoes. You’ll be the first point of contact for many of our customers, and a vital part of who we are and how our customers see...

26 Mar, 2026

Permanent

Senior Cyber Account Manager

Claranet Limited 39 Holloway Rd, London N7 8JP, UK

The Role This is an Account Manager role that will solely focus on the security portfolio. The primary focus will be to work as part of a team with the responsibility to retain more than 85% of a customer base that only trades in Cyber Security services. Customer growth is encouraged through the cross-sell and upsell from the Cyber Security portfolio. The rest of Claranet's sales portfolio and business opportunities will be passed onto and are managed by non-security account managers. This role is to retain customers and maximise average spend per account and being able to deliver the highest of standards of customer service satisfaction. A fantastic opportunity for a candidate who has experience in a cyber sales role, who is looking to expand their skillset, and to be supported in developing a successful career. Key Responsibilities The Account Manager should demonstrate excellent inter-personal and organisational skills, must work fluidly both at a senior peer, partner...

26 Mar, 2026

Permanent

Senior Cyber Account Manager

Claranet Limited Leeds, UK

The Role This is an Account Manager role that will solely focus on the security portfolio. The primary focus will be to work as part of a team with the responsibility to retain more than 85% of a customer base that only trades in Cyber Security services. Customer growth is encouraged through the cross-sell and upsell from the Cyber Security portfolio. The rest of Claranet's sales portfolio and business opportunities will be passed onto and are managed by non-security account managers. This role is to retain customers and maximise average spend per account and being able to deliver the highest of standards of customer service satisfaction. A fantastic opportunity for a candidate who has experience in a cyber sales role, who is looking to expand their skillset, and to be supported in developing a successful career. Key Responsibilities The Account Manager should demonstrate excellent inter-personal and organisational skills, must work fluidly both at a senior peer, partner...

The Queen's Foundation For Ecumenical Theological

26 Mar, 2026

Permanent

Receptionist - Part Time

The Queen's Foundation For Ecumenical Theological Birmingham, UK

Job Title: Part Time Receptionist Location: The Queen's Foundation for Ecumenical Theological Education, Somerset Road, Edgbaston, Birmingham Salary: 13.55 per hour Job Type: Permanent, Part Time - up to 25 hours per week About us: The Queen's Foundation is one of the oldest theological colleges in England outside Oxford and Cambridge. The attractive campus is situated across two neighbouring sites in Edgbaston, Birmingham. Teaching takes place typically seven days a week and several evenings, for most of the calendar year. As well as teaching and conference facilities, the campus has residential accommodation for staff and students, dining facilities, and office accommodation. About the role: Reception staff are key to providing excellent hospitality to students, staff, and guests, delivering smooth service for events and conferences alongside the needs of academic life on campus. They are responsible for providing a welcoming environment for students, staff...

26 Mar, 2026

Permanent

Receptionist

Cranleigh School Cranleigh GU6, UK

Saturday & Ad Hoc Receptionist We are seeking to appoint an enthusiastic Saturday & Ad Hoc School Receptionist/Administrator. Working Hours: 4 hours per week 8:30-12:30 on Saturdays (although some flexibility will be required for additional hours on the occasional Saturday). Ad hoc hours when needed throughout the year. This role will provide a professional and welcoming reception service to all visitors at Cranleigh School and carry out a variety of administrative duties. Acting as the primary point of contact between the school and its parents and visitors, the ideal candidate will have excellent communication and interpersonal skills; be flexible and approachable in a busy day to day environment and have an understanding of safeguarding children. Written and verbal communication skills are important along with the ability to prioritise and work under pressure. The ideal candidate will have experience of undertaking a range of administrative tasks in a...

26 Mar, 2026

Contract

Account Manager -12 month FTC

Huntress - Leeds Halifax, UK

We're currently recruiting on behalf of our well-established, Halifax-based client who is looking to bring in a Customer Account Manager to join their team on a 12-month FTC . This is a great opportunity for someone who enjoys building relationships, delivering excellent service, and playing a key role in customer retention and satisfaction. Salary - upto 28,000 Your responsibilities: Manage a portfolio of customers, focusing on engagement, satisfaction and retention Build strong relationships through regular contact and proactive communication Support onboarding of new customers Identify at-risk accounts and take action to improve retention Monitor customer activity Work closely with internal teams to improve the customer experience Review feedback to spot trends and improvements Keep accurate records of customer interactions and updates Support customers with renewals About you: Strong communication and relationship-building skills Organised with good...

Co

26 Mar, 2026

Permanent

Customer Team Member

Co-op Easingwold, York YO61, UK

Closing date: 30-03-2026 Customer Team Member Location: Market Place , Easingwold, YO61 3AG Pay: £12.60 per hour Contract: 16 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (5.45am opening), afternoons, late evenings (10pm closing) and weekends, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to...

26 Mar, 2026

Full Time

Customer Service Administrator

Marshalls Gainsborough DN21, UK

Customer Service Administrator Gainsborough (Office based) Monday - Friday (36.5 Hours per week) 8:30am – 5pm Monday to Thursday and 8:30am – 4pm Friday with 1 hour unpaid lunch Starting Salary - Circa £25,000 (rising annually & with development) At Marley, we're not just industry leaders - we're at the forefront of innovation, constantly pushing the boundaries of technology and investing in our people’s growth. We're part of Marshalls plc - the UK’s leading manufacturer of hard landscaping, building and roofing products. Our combined legacy and reputation have never been stronger! We have an exciting new opportunity for a Customer Service Administrator (known internally as Customer Service Advisor) to join our passionate team at our Gainsborough Site. This is a full-time, office-based role (five days per week). What you'll be doing: Building strong customer relationships and ensuring complete customer satisfaction Managing your customer caseload and working...

26 Mar, 2026

Full Time

Customer Service Representatives - Start Date 18th May 2026

Capita Sheffield, UK

Capita Pension Solutions are looking for Customer Service Representatives to join our established team on a permanent basis. Our Pensions team deals with incoming calls from a wide range of members and their beneficiaries regarding their pension. You’ll be part of a specialist and knowledgeable team supporting with various pension enquiries. Expect a wide variety of calls - it’s never a boring day here! This role will be based at our Sheffield office - Hartshead House, working 37.5 hours per week, Monday to Friday, with shift patterns between the core hours of 8am and 6pm. There are no evenings or weekends, and the salary is £25,155 per annum. Start date will be Monday 18th May 2026. . If you’re the type of person who loves to support others and has call centre experience, then this could be the ideal role for you! Job title: Customer Service Representatives - Start Date 18th May 2026 Job Description: What you’ll be doing: Taking a high volume of...

26 Mar, 2026

Full Time

Customer Service Representatives - Start Date 18th May 2026

Capita Liverpool, UK

Capita Pension Solutions are looking for Customer Service Representatives to join our established team on a permanent basis. Our Pensions team deals with incoming calls from a wide range of members and their beneficiaries regarding their pension. You’ll be part of a specialist and knowledgeable team supporting with various pension enquiries. Expect a wide variety of calls - it’s never a boring day here! This role will be based at our Liverpool office (Chapel Street), working 37.5 hours per week, Monday to Friday, with shift patterns between the core hours of 8am and 6pm. There are no evenings or weekends, and the salary is £25,155 per annum. Start date will be 18th May 2026. If you’re the type of person who loves to support others and has call centre experience, then this could be the ideal role for you! Job title: Customer Service Representatives - Start Date 18th May 2026 Job Description: What you’ll be doing: Taking a high volume of inbound calls...

25 Mar, 2026

Permanent

Account Manager

Smurfit Westrock Bishop Auckland DL14, UK

Join Our Team at Smurfit Westrock! Are you a relationship-driven sales professional who can create value, build trust and shape long-term customer partnerships? Do you thrive on being out in front of customers, covering miles, making real connections and driving growth face-to-face? This is the role where external engagement comes first-always. Smurfit Westrock is looking for an ambitious Account Manager to join our External Sales team and help deliver our growth strategy across the Integrated Division. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role This is an exciting opportunity to manage the full sales cycle-using insight, creativity and commercial awareness to explore customer needs,...

25 Mar, 2026

Full Time

Customer Service Administrator

Capita Manchester, UK

Capita is looking for an experienced Administrator to work within our regulated Financial Services division on a key Life & Pensions client. The role will involve processing and entering phone/paper enquiries related data into the computer, handling customer service inquiries and problems via phone, paper, and mail. You will be required to be flexible to work across all back-office teams if support is required. Full training will be provided. Customer experience is something that is very important to us and making our customers happy will be your number one priority. We aim to resolve any issues first time, which means we want team members who are dedicated to providing an excellent customer service experience to our customers. Job title: Customer Service Administrator Job Description: Salary: £24,043 Hours: 37.5 Hours a week. Monday - Friday between the hours of 8am - 5pm (typically 8-4 or 9-5). Location: Office based on Oxford Road, Manchester City...

25 Mar, 2026

Full Time

Southern Water Customer Service Advisor

Capita Rotherham, UK

Salary: £24,043.50 per annum Location: Hybrid working from our Dearne Valley (Rotherham) site, you will be required to work 2 days in the office and 3 days at home. Contract: Permanent Hours: Full-Time – 37.5 hours per week 7-week training period will be followed by 3 weeks of Grad Bay on Monday to Friday 09:00-17:00. Live shifts will be provided after start date ready to commence post Grad Bay. These shifts will be based on being fully flexible between the operational opening hours of Monday to Friday 08:00-18:00. Example shifts: Monday to Friday between 08:00-16:00 / 09:00–17:00 / 10:00–18:00. Start date: Monday 27th April 2026. Bill Support Job Description Summary Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements. Job title: Southern Water Customer Service Advisor Job...

25 Mar, 2026

Full Time

Irish Speaking Customer Service Advisor

Capita Clonakilty, Co. Cork, Ireland

🎯 What We’re Looking For Fluent Irish (Gaeilge) speaker Strong English communication skills A friendly, patient, and helpful attitude 💼 What We Offer Permanent contract with a competitive salary of €30 432 per year 40 hours per week on a rotational shift pattern 🌟 Hybrid working 4 days in office with 1 day at home. 🕒 Shift Details: Rotational shifts across: o Monday to Friday: 6am–9pm o Saturday: 8am–6pm o Sunday & Bank Holidays: 10am–6pm o Weekends are 1 in 3 o Full flexibility is key to success in this role. Job title: Irish Speaking Customer Service Advisor Job Description: 🎁 Why you’ll love working with us: A starting salary of € 30 432,00 per annum Internal career progression and development opportunities – most of our management team started with us as Advisors! 22 days annual leave, plus 2 company days & bank holidays plus the opportunity to buy additional holidays! Life Assurance cover, covering x2 of your salary after...

24 Mar, 2026

Permanent

Customer Service Coordinator

Exponential-e Vale of Glamorgan, UK

Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Hours: 24/7 Shift Pattern - 2 Days, 2 Nights and 4 Days off Your new role: Log and accurately assign incidents and service requests to resolver groups or suppliers within agreed SLAs Acknowledge and escalate incidents and requests received via the portal, email (or other means apart from phone) to resolver groups or suppliers within agreed SLAs Monitor open incidents and requests and ensure SLA targets, including updates and resolution, are met internally or by suppliers Frequently engage with resolver groups and suppliers for regular updates and to ensure resolution time is met Keep the customer regularly updated with progress on open incidents and requests, using appropriate level of detail and language Monitor systems and suppliers to...

24 Mar, 2026

Permanent

Account Manager

Smurfit Westrock West Auckland, Bishop Auckland DL14, UK

Join Our Team at Smurfit Westrock! Are you a relationship?driven sales professional who can create value, build trust and shape long?term customer partnerships? Do you thrive on being out in front of customers, covering miles, making real connections and driving growth face?to?face? This is the role where external engagement comes first always. Smurfit Westrock is looking for an ambitious Account Manager to join our External Sales team and help deliver our growth strategy across the Integrated Division. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role This is an exciting opportunity to manage the full sales cycle using insight, creativity and commercial awareness to explore customer...

22 Mar, 2026

Full Time

Customer Service Team Leader

arriva Luton, UK

Customer Service Centre Team Leader Location: Luton Head Office Hours: Monday to Friday – rotating shifts (08:00–16:00 one week, 10:00–18:00 the next) Salary: £27,400 per annum + opportunity for overtime Benefits: Free bus pass, great career development and progression Are you a natural leader with a passion for delivering brilliant customer service? Do you thrive in a busy, fast-paced environment where every day is different? If so, we’d love you to join us at Arriva as our next Customer Service Centre Team Leader in Luton. In this role, you’ll lead, coach, and empower a team of customer service advisors who support millions of bus customers across the UK. You’ll be the driving force behind a high-performing team—helping them deliver exceptional service, solve problems, resolve complaints, and create consistently positive experiences. Guided by Arriva’s values of Doing the Right Thing, Caring Passionately, and Making a Difference , you’ll shape a culture...

21 Mar, 2026

Temporary

Senior Customer Adviser B IP&I - 106050-1

Pontoon Midlothian, UK

Summary Job Title : Customer Service Representative Location : Edinburgh City Centre Pay Rate : 14.40p/hr Hours : Monday - Friday, 7 hour shifts between 8am-6pm. Hybrid Working : 3 days per week home working after training Contract Type : Temporary - 12 months Start Date : 12/05/2026 Lloyds are recruiting now for Customer Service roles supporting the UK's largest Banking Group. As a Customer Service Representative, you'll be handling complex enquiries mainly by phone. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. An 8 week training programme will teach you all you need to know about the wide range of products and services you will support customers. From there you will have the freedom to work 3 days a week from home, with ongoing support and development to allow you develop in your role. As part of the IP&I team, you will be providing customers with support across various...

21 Mar, 2026

Permanent

Strategic Sales Account Manager - Managed Services - Mid-Enterprise

RecruitmentRevolution.com 39 Holloway Rd, London N7 8JP, UK

Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Elite ServiceNow Partner, helping organisations such as National Highways, HS2, Nuffield Health and global law firms transform how they operate through the ServiceNow platform. We re looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn t a renewals account management role - it s about building strategic partnerships and unlocking new opportunities across complex organisations. Hybrid Working UK. London 2 days per week at The Ministry - London s coolest workspace (Yes, the same people as the Ministry of Sound). Who we are Working shouldn t be painful. Our inspiring founders, alongside our brilliant team, have built a culture that puts you and your wellbeing first. We care about your happiness. When we are happy, we make better...

21 Mar, 2026

Full Time

Customer Service Advisor

Capita Glasgow, UK

Location: Skypark. Sky Park1 | Level 2 | 8 Elliot Place, Glasgow, G3 8EP Salary: £25,646.40 per annum Contract Type: Permanent. Hybrid working contract. Training fully office based for 8 weeks. Hours: 40 Hours a week, Monday – Friday shifts between 8am - 6pm. No weekend hours. Capita is seeking Customer Service Advisors to be part of our vibrant team, on a key Financial Services contract based in Glasgow. You will be responsible for assisting customers with queries and general administration of their life and pensions account, with most contact being inbound telephone-based. Customer experience is something that is very important to us and making our customers happy will be your number one priority. We aim to resolve any issues first time, which means we want team members who are dedicated to providing an excellent customer service experience to our customers. The roles will be on a full time, permanent basis, working 40 hours per week with shifts between 8am to 6pm. We expect...