Client Lead Salary: £45,000 - £65,000 per annum Location: Bristol Working Arrangement: Hybrid - ideally 2 days per week in the office Job Type: Full-time About the Role We are recruiting on behalf of our client, a B Corp-certified creative communications agency specialising in consumer brands and FMCG, who are looking for an experienced Client Lead to join their growing team in Bristol. This opportunity would suit an established PR Account Director or Senior Account Director looking to take ownership of key client relationships, lead creative communications campaigns and play an influential role in the continued growth of a values-driven agency. Our client offers a collaborative and inclusive working environment where creativity, professional development and employee wellbeing are prioritised. As Client Lead, you will be responsible for driving client relationships, overseeing strategic and creative communications, delivering successful campaigns and...

This Role: Senior Customer Service Advisor known internally as a "Senior Property Services Advisor" Fixed Term Positions 12 month period based on a 37.5hr week Salary Range: £29,025 - £30,553 - Dependent upon experience Location: Beeston, NG9 1LA - Free parking subject to availability The office location is a 10 min walk from Beeston Train Station Interview Diary Date: 2 & 6 November 26 - Start Date 07 December 26 Join Our Team and Shape Your Future! Are you looking for an exciting new role where you thrive on offering an outstanding service to customers? We are searching for passionate, driven individuals to join our Customer Contact team. Why Work With Us? Inspiring Work Environment: Be part of a collaborative and innovative culture where every day brings new challenges and opportunities. Career Progression: We are committed to helping you grow through ongoing training, and mentorship. Competitive Benefits: Enjoy a comprehensive benefits package,...

Service Desk Team Leader -2nd line Solihull, West Midlands 40,000 + 20% Shift Allowance ( 48,000 OTE) Permanent 4 on / 4 off Shift Pattern 12-hour shifts (7am-7pm & 7pm-7am) We're looking for a Service Desk Shift Manager to lead one of our 24/7 support teams, managing a group of IT and Network Engineers while ensuring exceptional customer service and SLA performance. This is an ideal opportunity for someone with an MSP background who enjoys developing people, driving service excellence, and remaining technically involved when required. As a Service Desk Shift Manager, you'll be responsible for the day-to-day operational management of a technical support team, ensuring service levels are achieved and customer expectations are exceeded. Alongside your leadership responsibilities, you'll act as a senior technical escalation point, supporting engineers with complex incidents and helping drive continuous improvement across the service desk. Key Responsibilities...

Customer Service Agent Hyrbid Permanent About Us: For airports. For partners. For passengers. For people. We are Cavu, a travel-tech and hospitality company built to make journeys smoother, more rewarding and more human. From our platform that helps airports unlock more value across the passenger journey, to our airport lounges and hospitality experiences people love, everything we do is designed to make travel better for passengers and the businesses that serve them. That takes people with fresh ideas, different perspectives and the confidence to challenge what already exists. At Cavu, you'll have the space to think, the support to grow and the freedom to be yourself. Whether you're working from one of our offices, at home, in our lounges or on the road, you'll be empowered to create, innovate and help shape better travel experiences. Know the way. Together, we can reach new heights. About the role As a Customer Service Advisor, you'll help...

About Ricoh A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant , are listed in the Global 100 Most Sustainable Companies , and have been named one of Forbes' World's Best Employers 2025 . At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future. Find your place. Transform your future Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful. People transform when they Love What They Do This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating...

Summary: Do you want to jump-start your career while earning a well-regarded qualification? Do you have a strong desire to help others? Do you want to be a part of an award-winning team with a meaningful purpose? Then do not pass up this opportunity We have regular apprenticeship intakes with a guaranteed, permanent position on successful completion. As a Customer Service Apprentice, you will use your entire passion, drive, and willingness to give great service. And with so much variation, you can be sure that no two days will ever be the same. You'll aid with billing inquiries, providing refunds, and setting up payment plans, as well as resolving water supply concerns including leaks and other problems. The Institute of Customer Service has given our Customer Service team the distinction grade. We are one of just 18 organisations in the country to get this coveted honour. As a result, you'll be joining a team that provides their all. This is a structured 24-month...

About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business many of theses areas are subject to SLA s, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional, experienced Customer Service Agent/Helpdesk Agent to join an established operation with scope to drive and enhance the service at every opportunity. This role works on fortnightly shift pattern, working 40 hours per...

National Account Manager - Luxury Beauty Competitive Salary Based: West End An established luxury beauty brand is recruiting a National Account Manager to manage key UK department store accounts and drive commercial growth. This is an exciting opportunity for an experienced account manager with a background in prestige beauty, cosmetics or luxury consumer goods to develop strategic retail partnerships and maximise sales performance. Key Responsibilities Manage key UK department store accounts and build strong relationships with retail buyers. Develop and deliver Joint Business Plans to achieve sales, margin and growth targets. Negotiate trading terms, promotional campaigns, product launches and Gift-With-Purchase activities. Manage account budgets, forecasting, stock allocation and commercial performance. Analyse sales data, promotional ROI and retail trends to identify growth opportunities. Line-manage and develop a Sales Analyst. Collaborate with marketing,...

Customer Service & Operations Manager Location: Exeter Salary: up to 44,000 DOE + Bonus Job Type: Full-Time, Permanent Hours: Monday-Friday, 38.75 hours per week Benefits Competitive bonus scheme 25 days annual leave plus bank holidays Pension scheme Ongoing training and development Career progression opportunities Supportive and collaborative culture Employee wellbeing initiatives Modern office environment Join a growing and successful business About the Company Our client is a well-established and expanding organisation with a strong reputation for delivering exceptional customer service and delivering positive outcomes for its customers. Due to continued growth, they are seeking an experienced Customer Service & Operations Manager to lead a high-performing team and contribute to the ongoing success of the business. This is an excellent opportunity for a people-focused and commercially aware leader who enjoys developing teams, improving...

Are you an experienced customer service leader who thrives on developing people, improving performance and building strong customer relationships? We're looking for a Team Leader - Tailored Care Operations ( Manager I, Commercial Customer Care) to lead a multifunctional team supporting our strategic, VIP and Tailored Care customers. You'll lead approximately 7-10 colleagues, ensuring our priority customers receive proactive, responsive and high-quality support. What will you do? You'll combine people leadership, customer relationship management and operational excellence, taking ownership of team performance and the experience we deliver to key customers. You will: Lead, coach and develop a high-performing team of Account Managers, Order Support Specialists and Senior Specialists. Build a culture focused on customer excellence, accountability and continuous improvement. Oversee support for strategic customers, including orders, projects, escalations and service...

Are you an experienced customer service leader who knows how to get the best from people while delivering an excellent customer experience? We're looking for a Team Leader - Customer Contact Operations ( Manager I, Commercial Customer Care) to lead a frontline customer contact team of around 15 colleagues, including two Senior Specialists. You'll oversee customer interactions across phone, email, chat and digital channels, ensuring customers receive a consistent, responsive and high-quality service. What will you do? You'll take ownership of the day-to-day performance of the team, balancing customer experience, productivity and employee engagement. Key responsibilities include: Lead, coach and develop a high-performing customer contact team. Deliver against service levels, productivity, quality and customer experience targets. Manage workload and resources to meet changing customer demand. Coach colleagues, manage performance and support career development....

Are you an experienced customer service leader who knows how to get the best from people while delivering an excellent customer experience? We're looking for a Team Leader - Customer Contact Operations ( Manager I, Commercial Customer Care) to lead a frontline customer contact team of around 15 colleagues, including two Senior Specialists. You'll oversee customer interactions across phone, email, chat and digital channels, ensuring customers receive a consistent, responsive and high-quality service. What will you do? You'll take ownership of the day-to-day performance of the team, balancing customer experience, productivity and employee engagement. Key responsibilities include: Lead, coach and develop a high-performing customer contact team. Deliver against service levels, productivity, quality and customer experience targets. Manage workload and resources to meet changing customer demand. Coach colleagues, manage performance and support career development....

Senior Account Manager - Sizewell C; EDF Account Team Job Title: Senior Account Manager Reporting to: Client Services Manager Salary: up to 40,000 + Commission scheme Role Objective: To manage and develop client relationships ensuring the delivery of our managed solutions offering and identifying new opportunities. You will act as a key point of contact for the client, ensuring effective recruitment strategies. You will take a proactive role in identifying market trends, providing insights and positioning Rullion's services in a way that drives the client's long-term goals. You're Good At / You Are: Communicating effectively. You can articulate ideas, actively listen to customers' needs and convey information in a compelling manner. Translating client needs into measurable outcomes that deliver value Understanding IR35 compliance and the different engagement routes for non-permanent resource i.e. PAYE, Umbrella and Statement of work. Spotting opportunities,...

Job Title: Senior Sales Account Manager - Medical Devices & Equipment Location: Scotland, UK Contract: Permanent, Full Time Salary: 50,000 - 60,000 per annum + lucrative commission structure + company car/car allowance About Our Client Our client is a leading organisation in the medical equipment sector, delivering innovative solutions that support and enhance healthcare services. They are looking for an experienced Senior Sales Account Manager to develop existing accounts and drive new business opportunities across National Health Service in Scotland. This is a commercially focused role requiring strong technical knowledge of healthcare procurement frameworks, tendering processes and, in particular, managed service providers (MSPs) operating within the National Health Service Scotland. Benefits & Perks Lucrative commission structure Health insurance Life insurance 3% pension contribution 33 days holiday Company car/car allowance Key...

SENIOR CUSTOMER SERVICE EXECUTIVE Location: Kingston Duration: 4-6 month temporary (possible perm at the end) Working Hours: 9am-5.30pm Hourly Rate: 18- 20ph plus holiday pay Working Pattern: Hybrid after training Role Overview We are seeking a friendly, organised and customer-focused Senior Customer Service Executive to join our fast growing clients team. This role is responsible for delivering excellent customer support, handling enquiries efficiently and ensuring a positive experience for all customers. The successful candidate will be a strong communicator with a proactive approach to problem-solving and a genuine passion for helping others. Key Responsibilities Respond to customer enquiries via telephone and other communication channels, around 100 a day. Provide accurate information regarding products, services, orders and company processes. Resolve customer queries and complaints in a professional and timely manner. Process customer requests,...

WE RE RECRUITING! Receptionist Location: Corwen Salary: £24,479 per annum (£13.45 per hour) Hours: 35 hours per week Contract: Permanent Probation: 3 months Be the welcoming face of our community! Do you enjoy meeting people, helping others and keeping things organised? SDCP is seeking a friendly, professional and organised Receptionist to welcome visitors and help our busy community centre run smoothly. Your responsibilities will include Welcome visitors and respond to telephone and face-to-face enquiries. Manage bookings and routine administration. Maintain accurate records and handle correspondence. Process payments, receipts and basic cash transactions. Support colleagues, volunteers and community activities. Help keep the Centre safe, welcoming and efficient. What we re looking for Excellent communication and interpersonal skills. Friendly, approachable and professional manner. Good organisational and...

Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we re committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role We are looking for a highly organised and customer-focused Customer Service Executive to join our fast-paced packaging manufacturing business. Situated just off Junction 29A of the M1, this is an excellent opportunity for someone with B2B customer service experience, who thrives in an FMCG environment and enjoys building strong customer relationships. As the key point of contact for your own key customers, you will play a vital role in...

Claims Contact Centre Agent Salary: 24,500 per annum Location : Reading Working Hours : This is a full-time role (35 hours per week) with flexible shift patterns: Early Shift: 8am - 4pm Mid Shift: 10am - 6pm Late Shift: 12pm - 8pm Are you a confident communicator with a passion for delivering exceptional customer service? Our client is seeking a dedicated Claims Contact Centre Agent to join their vibrant team! About the Role : As a Claims Contact Centre Agent, you'll be at the heart of our operations. Your primary responsibilities will include : Handle new claim notifications via telephone in line with company procedures and service standards. Deliver a consistently high level of customer service across all inbound and outbound calls. Assess liability and manage claims within delegated authority levels. Effectively prioritise and manage workload to maintain quality and productivity. Ensure all claims and administrative processes are completed...

Account Manager Contract Type: Ideally Temp to Perm but would consider Perm options Location: Surbiton, close to the town centre, hybrid working for 1-2 days in the office after probation, on-site parking (can be limited) Contract Type: Temp to Perm or Perm Option Hours: 9am to 5.30pm, core hours 10am to 4pm, flexible working options Salary: 40,000 - 50,000 plus quarterly commission plus gym membership, private healthcare, monthly massage, weekly exercise classes, lots of free drinks and snacks, birthday off, charity days, work-life balance, staff socials and more! Our client is a forward-thinking organisation that excels within the digital media space and believes in creating a supportive, engaging, and fun workplace . They are on a mission to revolutionise with innovative technology and AI products, providing exceptional value to their continuously growing roster of clients. With a strong portfolio of clients and an ambitious growth trajectory, our client is...

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Receptionist- Weekends Watlington and District Nursing Home, Hill Road, Watlington, Oxfordshire, OX49 5AE £13.30 per hour 10 hrs per weekend, as 10am - 3pm, 5 hours per day Where purpose meets possibility We believe care is more than a job - it's a calling, and we'd love you to be part of it. We're excited to welcome a Receptionist to our friendly team at Watlington in Oxfordshire. And with sector leading results showing our colleagues highly recommend Sanctuary Care as a great place to...