This full-time, permanent position has a starting salary of 33,552 per annum based on a 36-hour working week. We are thrilled to be hiring a new Customer Services Officer to join our fantastic Customer Care Team within the Highways and Transport Service based in Merrow, Guildford. This role is open to hybrid working and as a team we split our time between collaborating with colleagues in the office and working from home, or remotely. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping...

Are you a people person with a knack for organisation? Do you thrive in a fast-paced environment where no two days are the same? If so, we have an exciting opportunity for you! Our client, a leading organisation in the utilities sector, is seeking a dedicated Customer Service/Scheduling Specialist to join their team in High Wycombe. What You'll Do: As a vital part of our client's operations, you will be the key connection between customers, engineers, and internal teams. Your role will focus on: Prioritising and processing customer queries and orders via phone and email. Arranging planned maintenance and small works by coordinating with engineers and customers. Ensuring all callouts are completed in line with client KPIs and internal SLAs. Investigating and resolving customer queries or complaints with patience and efficiency. Maintaining accurate customer records and invoicing through the CRM system. Supporting the engineering team with scheduling and diary management. What...

Account Manager - Canning Town at least once a week and travel to customer/client sites At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Reporting into the Business Development Manager, the Account Manager will be responsible for managing sales information, help the business make data driven decisions and drive sales efficiency across our Asset Management division. This is a hybrid working role with a requirement to travel to our Pirin Court (E16) office at least once as week, as well as weekly travel to other customer sites across the UK. What you'll do: - Act as the primary point of contact for assigned clients and local authority accounts. - Develop and implement account plans, identifying growth opportunities and new...