Adecco are currently supporting their client in recruiting for a Logistics Account Manager for their client based in Hungerford. Key Duties & Responsibilities: Manage the day-to-day operational performance of assigned customer accounts, ensuring service excellence and smooth logistics processes. Monitor inbound and outbound activity to ensure SLAs and KPIs are met, escalating issues where necessary. Build and maintain strong customer relationships, acting as the main point of contact for queries, issues, and service updates. Coordinate closely with internal teams, including warehouse and customer service, to ensure timely and accurate fulfilment of customer requirements. Prepare and issue accurate invoices in line with agreed customer rates and company procedures. Track order volumes and stock movements to support effective warehouse planning and resource allocation. Manage customer expectations by communicating proactively about delays, changes, or service...

Adecco are currently supporting their client in recruiting for a Logistics Account Manager for their client based in Hungerford. Key Duties & Responsibilities: Manage the day-to-day operational performance of assigned customer accounts, ensuring service excellence and smooth logistics processes. Monitor inbound and outbound activity to ensure SLAs and KPIs are met, escalating issues where necessary. Build and maintain strong customer relationships, acting as the main point of contact for queries, issues, and service updates. Coordinate closely with internal teams, including warehouse and customer service, to ensure timely and accurate fulfilment of customer requirements. Prepare and issue accurate invoices in line with agreed customer rates and company procedures. Track order volumes and stock movements to support effective warehouse planning and resource allocation. Manage customer expectations by communicating proactively about delays, changes, or service...

Job Title : Account Manager Contract Type : Permanent Location : Leeds, Parking on Site Annual Salary : 35,000 - 50,000 DOE Working Pattern: Full Time, Hybrid (3 days in office, 2 days home) Do you want to apply your amazing relationship building skills to a one-of-a-kind product? Do you care more about quality interaction rather than quantity? If you don't shy away from data and want to be in a small and passionate team, then this could be ideal. Due to growth in the business, this is a newly created role which is why they're looking for someone who is passionate about building lasting working relationships who is also aware of the importance of nurturing sales pipelines. You'll be part of a wider team too who are friendly and love what they do. There's parking on site, a free delivered lunch each week and company events throughout the year. This is the perfect role for you if you are an Account Manager or even a Sales Executive who: Prioritises relationship...

Internal Account Manager - Hybrid (1 day from home after probation) Basic Salary: Up to 40,000 + Bonus realistic earnings circa 10k Hybrid Working: office based Uxbridge Full-Time Permanent We're looking for an experienced and detail-oriented Internal Account Manager to join our growing team in Uxbridge. This position offers flexibility, career growth, and the chance to be part of a supportive, customer-focused environment. You'll be working with an existing client base, handling inbound enquiries, quoting using part numbers, forecasting delivery times, and ensuring a smooth end-to-end order process. Key Responsibilities: Manage and nurture an established portfolio of customer accounts to the value of circa 2million Handle incoming enquiries and process product orders accurately for customers Prepare quotations using technical product codes/part numbers Forecast lead times and provide realistic delivery expectations Coordinate with internal teams to...

Berry Recruitment are NOW hiring for a committed and experienced Senior Customer Relationship Associate to work for a professional and friendly business based in Milton Park. The Benefits on offer Role: Senior Customer Relationship Associate - Hybrid Working. Location: Milton Park, Oxfordshire Hours - Monday - Friday, 09.00am - 17.30pm . Salary: 35,000 Per Annum Benefits: Generous company pension (up to 10.5% matched on a sliding scale) Hybrid working - Full time approximately 2 days working in the office and 3 days working from home. Days may be changeable, so flexibility is required. Company shares Health cash plan (Medicash) Eyecare scheme (with Specsavers) Corporate life insurance 25 days holiday Your birthday off (after 1 year of service) 3 days holiday purchase As a Senior Customer Service Advisor as responsibilities will be: Communication with customers via email and telephone. Process and follow up customer orders and quotes to achieve...

On-Trade Food Sales Account Manager - This leading Greek food and drink importer and distributor is seeking an experienced On-Trade Food Sales Account Manager to join their dynamic team based in Bermondsey, Southwark, London (Spa Terminus). They are looking for someone with proven experience in a similar food and beverage distribution business, ideally supplying European or Mediterranean food into fine dining, premium restaurants, and on-trade hospitality customers. Fantastic company benefits include: Competitive Salary: Competitive depending on experience and existing client portfolio Paid sick leave: 6 days paid sick leave per rolling 12 months Holiday: 25 days holiday (plus January 1, December 25, 26) Company pension scheme Employee extras: discount on products, performance related bonus (cash and share options), casual dress, opportunity for career growth in a fast-paced FMCG food and drink business About the role: We re growing our premium...

Job Title: Key Account Manager Location: Burgess Hill Salary: 25 - 30 p/h (PAYE) Contract: 3 months initially About the Role We are looking for a highly organised and driven Key Account Manager to manage and develop key customer relationships while proactively coordinating internal teams to ensure smooth delivery. This role suits a self-starter who thrives in fast-paced, ever-changing environments and is confident working with data to drive decisions. You will act as the central point of contact between customers and internal teams, using strong Excel and data analysis skills to track performance, identify risks, and ensure commitments are met. Key Responsibilities Manage and grow relationships with key customer accounts, acting as their primary point of contact Own account data, using advanced Excel skills to analyse trends, track KPIs, and produce reports Proactively chase supply chain, parts, and shipping teams to ensure timelines and...

Would you like to be part of a global premium lifestyle brand with a strong heritage across the work, western, equestrian and country markets? Renowned for blending innovation with authentic craftsmanship, the brand is expanding its presence across Europe while remaining true to its roots and loyal community. As the Customer Service Specialist, you will work closely with cross-functional teams to deliver outstanding direct-to-consumer experience. You ll oversee orders across multiple systems, handle customer queries, and manage warranties efficiently across various channels while meeting agreed performance targets. The Role: Work cross-functionally with Ecommerce, Finance, Product, and Logistics teams to deliver a high standard of customer service Manage customer queries across phone, email, and other channels in line with KPIs Respond to pre-order questions on product specs and availability Handle post-order queries including payment, delivery, stock, and invoicing...

Customer Service & Credit Administrator - 12 month maternity contract Salary 30,000 Based at Stockley Business Park, Uxbridge Office-based role A well-established company in the printing industry is seeking a Customer Service and Credit Administrator to join its team at Stockley Business Park, Uxbridge. You will be delivering high-quality after-sales support, handling spare parts enquiries and complaints, processing credits, resolving invoice queries and coordinating returns and courier logistics. You'll work closely with customers, internal teams, suppliers and warehouse partners to ensure a smooth and efficient service. Candidates must be available immediately for a 12-month contract, looking to start ASAP! Key Responsibilities Handle customer enquiries and complaints relating to spare parts, ensuring timely and effective resolution Process credits for spare parts and consumables accurately and in line with company procedures Investigate customer...

Customer Service Specialist Birmingham central (hybrid after probation) C £30,000 Negitiable, Dep on Exp + 10% Bonus + fantastic Benefits package (see below) Working Hours: 8:00 4:30/ 9:00-5:30 (either or/or a mix of the two) Are you passionate about delivering world-class customer service while navigating the fast-paced world of international logistics? We re looking for an experienced Customer Service professional who can provide exceptional support to our valued Clients. We are seeking someone who is passionate about service and will always put the Customer first. Someone who understands the logistics of getting products out to the market and the problems that can be incurred. Working in this role, you will be: Managing relationships both internal and external stakeholders, ensuring a world class standard of Customer Service. Handling international orders and co-ordinating shipments together with the team in Holland. Being responsible for the order...

Position: Customer Service Coordinator Location: Gillingham Contract Type: Temporary Hours: Monday - Friday, 8:30am - 5:00pm, Office Based Start: ASAP Hourly Rate: 14.00 - 15.00 Are you a friendly and organized individual with a passion for customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, we have an exciting opportunity just for you! What You'll Do: As our Customer Service Coordinator, you will be the first point of contact for our valued customers. Your role will be crucial in ensuring smooth communication and excellent service delivery. Here's what you can expect: Respond to Inquiries: Handle customer inquiries via phone and email with a professional demeanour Order Management: Process customer orders accurately and efficiently, ensuring a seamless experience from start to finish Problem Solving: Address customer issues and complaints with a positive attitude, finding solutions that leave customers...

Join Our Team as a Customer Service Representative! Location: Knowsley Salary: 12.71 - 12.82 per hour Hours: Full-time (9am-5:30pm) or Part-time (9am-2pm) Duration: 3 months Are you a people person with a passion for customer service? Do you thrive in a fast paced environment where your contributions truly matter? If so, we want you to be a part of our dynamic team as a Customer Service Representative! Key Duties and Responsibilities: In this role, you will play a vital part in supporting our sales process. Your key responsibilities will include: Tracking & Reporting: - Log all calls and customer interactions in our CRM system or Excel - Provide feedback on lead quality and customer responses - Meet or exceed daily/weekly call and conversion targets Collaboration: - Work closely with the Sales Teams to share generated leads - Communicate customer insights to enhance outreach strategies Order Processing Management: - Accurately input new orders...