Customer Service Help Desk Advisor Location: Medway, Kent Salary: 27,000 per annum Job Type: Full-time, Permanent About the Role We are looking for a friendly and proactive Customer Service Help Desk Advisor to join our team in Medway. You will be the first point of contact for customers, ensuring all enquiries are handled efficiently and professionally while delivering an excellent customer experience. Key Responsibilities Respond to customer enquiries via phone, email, and live chat Log, track, and manage support tickets within the help desk system Troubleshoot customer issues and provide effective resolutions Escalate complex issues to the appropriate teams when required Maintain accurate records of customer interactions Work closely with internal departments to ensure timely resolution What We're Looking For Previous experience in a customer service or help desk role Strong communication and interpersonal skills Excellent problem-solving...

Contact Centre Advisor Location: Hybrid Working % at our Bournemouth Hub with flexibility to work from home Salary : £26,227.50 per annum If you re looking for a role where no two days are the same, where you can grow, learn, and be part of something meaningful, then our Contact Centre could be the perfect launchpad for your career in housing. This is far more than answering a phone - it s about helping people, problem solving, supporting communities, and being part of a team that cares. We have the following opportunities available; Permanent, Full Time (37.5 hours per week) Permanent, Part Time (17.5 hours per week) Fixed Term Contract (Maternity Cover) until December 2026, Full Time (37.5 hours per week) Why you ll love working with us A varied, exciting role Fast paced, challenging and rewarding A supportive, friendly team culture A place where your development truly matters Huge opportunities to grow your career At Stonewater,...

Join Our Team as a Receptionist! Location: Wilmslow Contract Type: Permanent Salary: 24,000 - 25,000 Are you ready to be the welcoming face of a dynamic manufacturing and production company? We're seeking a cheerful and professional Receptionist who is eager to contribute to our vibrant team! If you're looking to kick-start your career in a supportive environment, this is the perfect opportunity for you! What You'll Do: As our Receptionist, you'll be at the heart of our Wilmslow office, ensuring everything runs smoothly. Your responsibilities will include: Manning the Reception Desk: Greet visitors and manage phone calls with a warm and professional demeanour. Communication: utilise your excellent verbal and written communication skills to relay information effectively to staff and customers. Organisational Excellence: Keep the reception area organised and presentable, ensuring a welcoming environment for all. Team Collaboration: Work closely with various...

Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Glasgow! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks). Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating the system...

Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Gateshead! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks). Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating the...

Migrant Help have an exciting opportunity to recruit a Account Executive Corporate Partnerships to join our team! Location: Homebased Contract: Permanent Salary: £34,682 About us: Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to people affected by displacement and exploitation across the UK. Our vision is for a global society that protects vulnerable people, treats them with respect and enables them to reach their full potential. The Account Executive Corporate Partnerships role: Part of the Income and Partnerships team, the Account Executive - Corporate Partnerships is an innovative and exciting role at Migrant Help. You will support and manage a diverse portfolio of corporate partners, including high-value accounts, delivering outstanding stewardship through effective communications, impact reporting, and coordinated partnership activities, ensuring a consistently engaging and valuable...

Join Our Team as a Reception & Events Host!Location: City of LondonContract Type: Temporary Hourly Rate: £15.00 Working Pattern: Full Time, Monday to Friday, /09:00 - 17:00 What You'll Do: As our Reception / Events Host, your role will be pivotal in creating a warm and professional atmosphere for all our visitors. Here's what you can expect: Greet Visitors with a Smile: Be the first point of contact for clients and guests, welcoming them with a friendly and professional demeanour. Manage Sign-in Procedures: Oversee visitor sign-in, issue passes, and adhere to site security protocols to ensure a safe and secure environment. Handle Inquiries: Answer and direct incoming calls, emails, and enquiries promptly and courteously, ensuring everyone feels valued. Coordinate Meeting Room Bookings: Manage and prepare meeting rooms, ensuring they are presentable and equipped for success. Liaise with Teams: Communicate arrivals and coordinate guest movements seamlessly, working...

Join Our Team as an Inbound Banking Customer Service Advisor! Location: Northampton Contract Type: Fixed Term (June 1, 2026 - June 30, 2026) Working Pattern: Full Time, shifts between the hours of 8am - 8pm - 5 out of 7 days (2 days in the office) Training is 8 weeks on site 9am - 5pm Are you passionate about providing excellent customer service? Do you thrive in a lively environment where your contributions make a difference? If so, we want YOU to be part of our dynamic team as an Inbound Banking Customer Service Advisor! Why Join Us? At our company, we believe that our people are our greatest asset. We pride ourselves on creating an inclusive, supportive, and energetic workplace where your ideas are welcomed, and your growth is nurtured. This is your chance to shine in the banking sector and play a vital role in helping our customers with their banking needs! What You'll Do: As an Inbound Banking Customer Service Advisor, your primary responsibilities will include:...

Join Our Team as a Contact Centre Agent - working from home! Welsh Speaking Role Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 6pm Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your...

Join Our Team as a Contact Centre Agent - working from home! Welsh Speaking Role Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 6pm Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your...

Join Our Team as a Contact Centre Agent - working from home! Welsh Speaking Role Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 6pm Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your...

Join Our Team as a Contact Centre Agent Location: Tamworth Contract Type: Temporary 12.71ph Are you a customer service superstar ready to make a difference? We're excited to announce that our client is looking for enthusiastic Contact Centre Operatives to join our vibrant team in Tamworth! This is your chance to shine in a dynamic role that's all about helping our customers and ensuring their experiences are nothing short of exceptional. Roles Available: Full-Time Agents - 37.5 hours per week - Rotating 3-week shift pattern: - 08:00 - 16:00 - 09:00 - 17:00 10:00 - 18:00 Contract Details: Temporary assignment for 12 weeks, with the possibility of extension if required. Role Overview: As a key member of our customer service department, your role will encompass a variety of exciting tasks, including: Handling inbound and outbound customer calls with a friendly demeanour. Booking and managing repairs and...

Account Manager (New Business & Market Research Focus) Location: Gravesend (Office-Based) About the Role We're looking for a proactive and commercially minded Account Manager to join our team in Gravesend. This is not just a traditional account management role - we need someone who can research new markets, identify business opportunities, and generate high-quality leads to support our continued growth. with no cold calling you would pass this on to our experienced sales team to manage. Your role would be up selling and account management Alongside managing existing customer relationships, you'll play a key role in exploring untapped sectors, analysing market trends, and helping shape our sales strategy within the insulation and wider construction market. Key Responsibilities New Business & Market Research Research and identify new markets, industries, and potential customer segments . Generate and qualify new business leads through outbound...

Join Our Team as a Reception & Events Host! Location: City of London Contract Type: Temporary Hourly Rate: 15.00 Working Pattern: Full Time, Monday to Friday, 08.30 - 16.30/09:00 - 17:00 What You'll Do: As our Reception / Events Host, your role will be pivotal in creating a warm and professional atmosphere for all our visitors. Here's what you can expect: Greet Visitors with a Smile: Be the first point of contact for clients and guests, welcoming them with a friendly and professional demeanour. Manage Sign-in Procedures: Oversee visitor sign-in, issue passes, and adhere to site security protocols to ensure a safe and secure environment. Handle Inquiries: Answer and direct incoming calls, emails, and enquiries promptly and courteously, ensuring everyone feels valued. Coordinate Meeting Room Bookings: Manage and prepare meeting rooms, ensuring they are presentable and equipped for success. Liaise with Teams: Communicate arrivals and coordinate guest movements...

Campus Services Paisley Campus Welcome Desk Ambassador (Receptionist) Salary: Grade 2 £25,249 per annum Full time: 35 hours per week Permanent Unfortunately, this role is not eligible for visa sponsorship in line with Home Office requirements. Applicants will therefore be unable to secure a Skilled Worker visa for this role and will require an alternative source of right to work in the UK. THE POST - Welcome Desk Ambassador The University of West of Scotland are recruiting for an experienced Receptionist to join their Campus Services team as a Welcome Desk Ambassador. As part of our Welcome Team the post holder will provide an exceptional/enhanced customer experience to students, external visitors, and University colleagues via a front-of-house and telephone enquiry service. The successful candidate will take ownership and responsibility for delivering the UWS brand to all users of the service as well as provide clerical / administrative...

Job Title: Senior Customer Services Advisor Hours: 37.5 hours per week Contract: Permanent Salary: £38,022 per annum Area of operation: Resident Services Responsible to: Assistant Director of Customer Services Pension entitlement: Company Stakeholder Scheme Annual leave entitlement: 30 days per annum Place of work: Based at English Rural s Surrey office in Lower Eashing, GU7 About English Rural: English Rural Housing Association is a leading national rural specialist working to provide affordable homes in small villages for local people. We own and manage around 1,600 affordable properties, spread amongst 160 villages, and have a development programme of around 200 more homes. About the role: Are you looking for an exciting opportunity to join our customer services team and deliver exceptional services to residents? We are currently seeking a Senior Customer Services Advisor to join the team and help us embed a culture of customer excellence...

Customer Service Representative Bolton 6 month FTC Hybrid £Competitive + excellent benefits Are you a great communicator who loves helping people? Do you thrive in a fast-paced environment and want to build your career in financial services? We’re looking for a friendly, professional, and dedicated Customer Service Representative to join our supportive and high-performing contact centre team in Bolton. Whether you’re experienced in customer service or just starting out, we’ll provide all the training and support you need to succeed. What you’ll be doing: You’ll be the first point of contact for FNZ customers, helping them with enquiries about their financial products. You’ll take calls, responding to queries, and ensure every customer gets the professional and positive experience they deserve. Your day-to-day will include: Engaging in friendly, helpful conversations with customers Managing inbound calls and live chat in line with service targets...

Role Description: We’re looking for dedicated customer service advisors to join our supportive, collaborative and simply brilliant team in our Basingstoke contact centre. You’ll be the key point of contact for customers when they call in. Providing them with information about their financial products and helping them become self-sufficient with our online platform. You’ll give a positive customer experience in each and every call, welcoming them in a professional manner. Opening hours are 8am – 9pm Monday – Friday and 8am – 6pm Saturday. There are both full and part time roles available. We offer a flexible working environment that allows team members to find a working pattern that suits their needs and empowers them to achieve their goals. Reports to:   Contact Centre Team Manager Team Responsibilities: At FNZ we live and breathe exceptional customer service and the team work collaboratively to ensure we deliver the experience our customers deserve....

Customer Service Centre Team Leader Location: Luton Head Office Hours: Monday to Friday – rotating shifts (08:00–16:00 one week, 10:00–18:00 the next) Salary: £27,400 per annum + opportunity for overtime Benefits: Free bus pass, great career development and progression Are you a natural leader with a passion for delivering brilliant customer service? Do you thrive in a busy, fast-paced environment where every day is different? If so, we’d love you to join us at Arriva as our next Customer Service Centre Team Leader in Luton. In this role, you’ll lead, coach, and empower a team of customer service advisors who support millions of bus customers across the UK. You’ll be the driving force behind a high-performing team—helping them deliver exceptional service, solve problems, resolve complaints, and create consistently positive experiences. Guided by Arriva’s values of Doing the Right Thing, Caring Passionately, and Making a Difference , you’ll shape a culture...