Reporting to the Operations Manager, this role is responsible for delivering high-quality customer service support to customers, Regional Sales Managers, and Project Teams. The position sits within a fast-paced operational environment at the core of the business, managing customer orders, shipping, and invoicing across multiple regions, including the UK, Europe, and the Middle East. Key Responsibilities Ensure compliance with internal policies, procedures, and operational standards. Manage end-to-end sales order processing, including project-related orders, from order receipt through to invoicing and reporting. Handle order preparation, purchasing coordination, customer repairs, logistics, and shipping processes, including revenue recognition. Provide regular updates to customers regarding order status, ensuring agreed service levels are met. Support technical and product-related queries in collaboration with internal teams and subject matter experts. Coordinate with...

Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We are now looking for a Senior Account Manager to join our Advertising team! You will have the opportunity to work with big clients on complex campaigns across all Guardian products, setting a high standard and expertise across the solutions team. About the Role: Manage and provide the best responses to briefs across all Guardian products, ensuring high-quality solutions for clients. Build and maintain relationships with publishing and partnership...

Reporting to the Operations Manager, this role is responsible for delivering high-quality customer service support to customers, Regional Sales Managers, and Project Teams. The position sits within a fast-paced operational environment at the core of the business, managing customer orders, shipping, and invoicing across multiple regions, including the UK, Europe, and the Middle East. Key Responsibilities Ensure compliance with internal policies, procedures, and operational standards. Manage end-to-end sales order processing, including project-related orders, from order receipt through to invoicing and reporting. Handle order preparation, purchasing coordination, customer repairs, logistics, and shipping processes, including revenue recognition. Provide regular updates to customers regarding order status, ensuring agreed service levels are met. Support technical and product-related queries in collaboration with internal teams and subject matter experts. Coordinate...

Business Development Manager / Account Manager - IT / MSP Sales Leicester (4 days onsite, 1 day WFH) 30,000 - 35,000 + Uncapped Commission Our client an established and growing Managed Service Provider, is looking for a hungry and ambitious Business Development Manager / Account Manager to drive new business and build long-term client relationships. With a strong track record supporting SMEs across IT support, cybersecurity, cloud, and infrastructure projects, this is a fantastic opportunity to join a business where your contribution is visible, valued, and well rewarded. This is a new business-focused role offering autonomy to build your own pipeline and customer base, alongside managing a small number of existing accounts. You will be responsible for: Winning managed service contracts, Securing project-based IT work and Driving hardware and software sales Success in this role will come from your ability to generate, develop, and close new business opportunities. Key...

Account Manager Location: Huddersfield Salary: c. 30,000 + benefits Hours: Full Time, Permanent About the Role We are seeking a highly organised and customer-focused Account Manager to join our client services team. This role is responsible for delivering print and mailing projects from brief through to completion, ensuring all work is completed to specification, on time, and in line with agreed service levels. You'll act as a key point of contact between clients, internal teams, and suppliers- ensuring seamless delivery and outstanding service at every stage. This is a fast-paced role where attention to detail, organisation, and the ability to manage multiple projects simultaneously are essential. Key Responsibilities Take detailed briefs from clients and internal sales teams, ensuring all requirements are clearly understood Produce accurate job instructions for production teams Liaise with internal departments to monitor project progress and ensure...

Future Publishing is looking for an SEO & GEO Account Manager to join our growing commercial SEO team. Search is evolving rapidly. Alongside traditional search engines, AI-powered search experiences such as ChatGPT, Gemini, Google AI Overviews and Google AI Mode are increasingly shaping how users discover information. As a global digital publisher, we are actively helping commercial partners understand and improve their visibility across these emerging search environments. Reporting to the SEO & GEO Innovation Manager, you will act as the strategic day-to-day lead for a portfolio of GEO campaigns, working directly with clients to help them understand, measure and improve their discoverability across both traditional and AI-powered search experiences. This is a client-facing role that combines SEO expertise, commercial awareness and strategic communication. You’ll work closely with optimisation specialists, analysts and commercial stakeholders to ensure campaigns are...

Customer Service Specialist I Location: Horsham (Langhurstwood Rd) - Remote Options Available Position Type: Full-Time, 3-Month Contract (Potential for extension) Hours: 37.5 hours per week Monday to Friday, 07:30 - 16:00 (45-minute lunch break) Pay Rate: 15.86 per hour Start Date: ASAP Positions Available: 2 About the Role We are seeking a highly organized and detail-oriented Customer Service Specialist I to join our Supply Chain Support and Administration team. In this role, you will play a crucial part in bridging the gap between project management, logistics, and finance. Your daily activities will involve reviewing project documentation, initiating client invoices, tracking freight costs, and maintaining vital KPI tracking systems. This is a fantastic opportunity for a professional with a background in supply chain, logistics, or finance to thrive in a high-skill, fast-paced environment. Key Responsibilities Invoicing & Finance Support:...

Job Title: Customer Service Claims Handler Location: Liverpool Salary: 26,938 - 30,916 per annum, Plus up to 1,500 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 5 Saturdays What you will be doing: In first party claims our purpose is to help our customers when they need us the most with speed, ease and understanding To work as a team to proactively manage a portfolio of customer repair claims through to settlement To ensure that complete and thorough indemnity investigations are carried out on all claims Work closely with suppliers to fulfil customers' needs during their claims journey Utilising our in-house engineers to assess whether the damage sustained is a repairable prospect Accurate payment to our customers and their representatives regarding claims settlement Data integrity is key when keeping a...

Role Overview The Pension Wise Guider will report directly to Team Leader. In this role, you will be responsible for: Key Responsibilities: Provide face-to-face pensions and retirement guidance to customers, ensuring all guidance complies with relevant quality standards. Help customers understand the implications of their pension choices by explaining complex information clearly and using strong numerical skills. Raise awareness of pension scams and fraudulent activity, supporting customers to recognise risks and report concerns through appropriate channels. Produce timely, accurate, and easy to understand follow-up information that reinforces guidance provided during appointments. Contribute to continuous improvement and shared best practice across the Guidance Service and wider delivery network. Capture and report required management information accurately and on time. Participate in projects, workshops, meetings, and promotional activities to support ongoing service...

The Pilot Group -Customer Service £27,828 (+monthly bonus) DOE Central Manchester (10minutes walk from Victoria with free parking) Hybrid working - 3office days (mixture of 8:30am - 5:30, 9am - 6pm and 11am -8pm shifts) ESL connects the demand and supply of electrical components. As the world shifts to a more electric future, ESL helps customers procure their needs in this space by thinking and operating differently. The company joins supply chains together in a simple and easy-to-deliver way. We operate globally offering fast deliveries and making things easy both for our customers and our suppliers, developing long-term relationships with them. ESL is headquartered in Manchester and operates with a strong international presence. It was founded by two female entrepreneurs 19 years ago (both are still in the business), and the company has 75 amazing people with brilliant skills. The Role - Customer Service The role will be working in our Customer Service...

Migrant Help have an exciting opportunity to recruit a Client Adviser to join our team! Location: Glasgow and Paisley, Scotland (Hybrid)? Contract: Fixed term until 31 March 2027 (with potential to be extended or made permanent)? Salary: £30,475 - Increasing to £34,682 following successful completion of a 6 months probation period About us: Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to people affected by displacement and exploitation across the UK. Our vision is for a global society that protects vulnerable people, treats them with respect and enables them to reach their full potential. We foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn t matter who you are or where you come from, we match your skills with the needs of our organisation, as long as you share our values, vision and goals. We welcome applications from candidates...

National Account Manager High Street Discounters & Convenience Home Based up to £55,000 + Car Allowance + Bonus + Benefits Ready to own and grow some a Drinks category leader in High Street Discounters and Convenience customers? This is a high-impact role within a fast-moving FMCG environment where execution, pace and commercial thinking genuinely matter. You ll take full ownership of key Discounter & Convenience accounts driving distribution, profitability and flawless in-store delivery. The Role You ll be responsible for delivering profitable growth across a defined HSD & Convenience portfolio. You will: Own and grow key accounts across High Street Discount & Convenience Deliver revenue, margin and distribution targets in line with agreed budgets Build and execute robust Joint Business Plans aligned to customer strategy Identify and unlock growth through NPD, range extensions, pricing strategy and promotions Lead annual forecasting, budget planning...

The role of the Customer Service Representative is to co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. This role is based in Liverpool City Centre. On completion of probation period, the successful candidate will be able to work a hybrid model, with some days in the office and some days working from home. Candidates must have the Right to Work in the UK and be living in the UK to be considered for this role. Job Summary Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work...

Eden Brown Synergy are working with a Public Sector organisation based in Westminster who are looking for a experienced CRM Assistant to work on their busy CRM Team. The role is full time, to start ASAP and paying 17.84 PAYE per hour + holiday pay ( 19.99) or 22.99 per hour Umbrella. The role will be temporary to start with on a month by month basis up until the end of 2026 and then will potentially move to a fixed term contract or permanent. The role is hybrid - 2 days in the office and 3 days from home. The role: To provide administrative support to CRM (Customer Relationship Management) Team. Core Accountabilities: Provide administrative support to the CRM Team, including mailbox management, data processing and organising training events and meetings as required. Contribute to maintaining and continuously improving the CRM system and associated documentation. Support the CRM Team in the achievement of the organisation's priorities and objectives, including the...

Customer Service Advisor & Administrator Based in Cumbernauld fully office-based role Full-Time role 8:30am to 5:00pm Monday to Friday Temp contract for a minimum of 8 weeks potential for extension Pay rate of 14.00 per hour + holiday pay Search Consultancy are delighted to be working with a leading business based in Cumbernauld to recruit a Customer Service Advisor on a Temp Contract for at least 8 weeks to support on a project. The successful candidates will be working in a supportive and lively team taking full responsibility for emailed enquiries, customer returns/repairs co-ordination and associated administration. Duties involved in this role will include: Taking ownership & management of the enquiries & returns inbox - dealing with a high volume of enquiries in a courteous & professional manner Processing return & repair requests, ensuring that return labels are correctly issued to customers in good time Providing...

Are you ready to make a meaningful impact in the utilities industry? Our client is seeking a motivated and enthusiastic Team Support Operations Specialist to join their dynamic team in beautiful Torquay! If you thrive in a collaborative environment and enjoy supporting teams to deliver exceptional service, this role is for you! Summary: Start date: ASAP Duration: until September 2026 Location: Torquay Pay Rate: 20.48 per hour Hours: 37 per week - Monday to Friday all onsite Main Responsibilities: As a Team Support Operations Specialist, you will play a vital role in ensuring the smooth operation of our construction, maintenance, and replacement projects. Your responsibilities will include: Coordinating Team Activities: Organise and prepare for construction and maintenance work while ensuring effective team collaboration. Managing Network Fault Responses: Lead the team's response to network faults, ensuring swift resolutions to maintain service quality....

Sales Account Manager (Clubs) Location: West Midlands Salary: Competitive Vacancy Type: Permanent Our Company Technogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026. Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally...

JOB TITLE: Customer Service Team Leader PERKS: Modern open plan office, monthly profit share bonus scheme, holiday buy-back scheme, company sick pay, free onsite parking, Perks at Work scheme, unlimited 'tuck shop' snacks, free lunch every Friday, charity dress down day every Friday, cycle to Work scheme, complementary Birthday vouchers, subsidised workplace massage, eye vouchers, employee assistance programme (EAP), company social and corporate events COMPANY: Manufacturing CONTRACT : Permanent HOURS: Monday - Friday, 8am - 5pm START : ASAP PAY RATE : Up to 36,000 LOCATION: Poole ABOUT THE ROLE: Manage Sales Shared Services Customer Experience Associates, ensuring excellent customer service via phone and email. Handle customer queries using appropriate communication styles. Respond promptly while maintaining a positive, needs-focused approach. Accurately document interactions, track progress, and manage accounts. Proactively identify opportunities...

Adecco are delighted to be supporting their client based in Hungerford and are recruiting for an Internal Account Manager to join their team! Ready to take the next step in your sales career? We're seeking a motivated and relationship-focused Internal Account Manager to join a high-performing team. In this role, you'll focus on nurturing client relationships, driving sales, and collaborating across departments to deliver results. Key Responsibilities: Develop and maintain strong working relationships with both existing and potential customers, introducing relevant products and services to support ongoing growth. Identify new business opportunities by analysing market trends and historical data to target high-potential accounts. Oversee sales forecasting and pipeline management, ensuring timely and accurate reporting. Work closely with internal teams, vendors, and product experts to provide a seamless customer experience. Stay current with industry developments and...

Everyone loves the summer, and a BBQ is the cherry on the cake. Our product is loved by millions, making weekends and trips away something to enjoy. As our Senior National Account Manager, you'll partner with household names growing the product portfolio across multiple channels. Already established in major multiples, major discounters and distributors we really want to take our UK presence to the next level. Reporting to the Sales & Business Development Director, the Senior National Account Manager will become a critical part of the UK team and a key client facing representative. BASIC SALARY: £50,000 - £60,000 BENEFITS: EOT Bonus (paid annually December/January) Travel Allowance / Hire Car 30 Days Holiday (inclusive of Bank Holidays) Contributory Pension (matched up to 10%) Death in Service 4x salary LOCATION: Hybrid based - you will travel throughout the UK. Our UK Office is in the North-West. Monthly travel to the Head Office is required, with...