Role Description: We’re looking for dedicated customer service advisors to join our supportive, collaborative and simply brilliant team in our Basingstoke contact centre. You’ll be the key point of contact for customers when they call in. Providing them with information about their financial products and helping them become self-sufficient with our online platform. You’ll give a positive customer experience in each and every call, welcoming them in a professional manner. Opening hours are 8am – 9pm Monday – Friday and 8am – 6pm Saturday. There are both full and part time roles available. We offer a flexible working environment that allows team members to find a working pattern that suits their needs and empowers them to achieve their goals. Reports to:   Contact Centre Team Manager Team Responsibilities: At FNZ we live and breathe exceptional customer service and the team work collaboratively to ensure we deliver the experience our customers deserve....

Account Manager - Customer Service - Immediate Start Location: Burgess Hill Salary: £15 p/h Contract Type: 6-month initial contract Our client is looking for a proactive, relationship-driven Account Manager (Customer Service) to join their fast-paced and friendly team. This role is ideal for someone who excels in client communication, enjoys managing accounts end-to-end, and ideally has experience working with SAP or similar systems. As an Account Manager, you'll be responsible for nurturing customer relationships, managing orders and service requests, and ensuring every client receives a smooth and professional experience. You'll work closely with internal teams to resolve issues, coordinate deliveries, and maintain accurate account information, playing a key role in supporting operational excellence. Key Responsibilities Act as a primary point of contact for assigned customer accounts, delivering high-quality service and support. Manage and process customer orders,...

HOURS: Monday - Friday, 9am - 5pm SALARY: £25,000-£26,000 (depending on experience) CONTRACT: Permanent LOCATION: Brighton - Office-based, full-time START: ASAP Are you a personable, organised, and proactive individual who loves being at the heart of a busy office? Do you thrive in a client-facing environment where you can make a genuine impact every day? If so, this permanent Receptionist position could be the perfect next step in your career. We're partnering with a highly reputable Brighton-based business seeking a polished and professional Receptionist to become the welcoming face of their company. This is a brilliant opportunity to join a supportive, friendly, and collaborative team. What You'll Be Doing: Greet visitors with professionalism and warmth Manage a busy reception area and ensure high standards of presentation Handle incoming calls and emails efficiently Direct enquiries to the appropriate teams with accuracy and care Assist with diary...

Join Our Clients Team as an Account Manager! Location: Poole Contract Type: Permanent Salary: £35,000 - £38,000 per annum Plus Bonus Working Pattern: Full Time Are you ready to take your career to the next level? We are on the lookout for a dynamic Account Manager to join our passionate team in Poole! If you're someone who thrives on building relationships and delivering exceptional service, this could be your perfect opportunity! What You'll Do: As our Account Manager, you will play a pivotal role in ensuring our clients receive top-notch service and support. Your responsibilities will include: Managing and nurturing client accounts to foster long-term relationships Identifying client needs and collaborating with internal teams to deliver tailored solutions Conducting regular check-ins and performance reviews with clients Keeping abreast of industry trends and insights to provide valuable recommendations Driving customer satisfaction and loyalty through...

Planet Recruitment are looking for a Customer Service Administrator to join our client based near Witney. The purpose of the Customer Service Administrator role is to provide high quality telephone and administrative services in an efficient, friendly and professional manner. This is a permanent full time office based position. Duties of the role : Dealing with customer and client queries via telephone and email Using internal programmes to generate customer orders Logging customer queries on internal database Liaising with internal departments and construction engineers & contractors General administrative duties The site is based just outside of Oxford and is commutable by bus. Hours : Monday to Friday 08:00am - 17:00pm Apply online. INDCON Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for...

Job Advertisement: MEM Laptop Refresh Incident Call Handler Location: Kidlington Contract Type: Temporary Daily Rate: 250.00 per day Umbrella Working Pattern: Full Time, Monday to Friday 37 hours per week Driving Required: Yes Are you a tech enthusiast with a knack for problem-solving? Do you thrive in dynamic environments where you can make a real difference? If so, we have an exciting opportunity for you! Our client is seeking a dedicated MEM Laptop Refresh Incident Call Handler to join their vibrant Service Desk team. About the Role: As a Service Desk Analyst, you will play a crucial role in ensuring that end users receive top-notch support and guidance. Your main responsibilities will include: Incident Resolution: Analyse , diagnose, and resolve incidents in line with ITIL v3 Incident Management processes,ensuring adherence to service level agreements. Communication: Keep users and ICT functions updated on incident statuses, providing clear and effective...

Sales Administrator / Customer Service Coordinator Avonmouth, Bristol 25,000 per annum Monday-Friday, 37.5 hours per week 1 stage f2f interview About the Role Our client has an exciting opportunity for the right person to join their busy, growing office as a Sales Administrator based in North Bristol. You will be responsible for building relationships with their key client, who have over 400 branches over the UK. This is a fantastic opportunity for someone who is looking to have a career in customer service, and who is looking to get a good work/life balance Working Hours & Shift Pattern This position operates across three rotating shifts , Monday to Friday: 9:00-5:30 - leave the office at 3:00pm and work from home 3:30-5:30 7:30-4:00 - includes an hour at home first, then travel in 8:30 to travel into the office 8:30-5:00 - no change 1-hour lunch break included. Responsibilities: Processing incoming orders and debits...

Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Gateshead! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks). Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating the...

Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Glasgow! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks). Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating the system...

Ad Hoc Receptionist Cover Location: Burgess Hill Hours: Ad hoc / weekend shifts available Pay: multiple clients paying around 12.80- 13.50 Are you a confident, friendly individual with strong organisational skills and a professional telephone manner? We're looking for reliable Reception & Administration cover to support a busy office in Pulborough on an ad hoc basis , including planned holiday cover and occasional short-notice shifts. Key Responsibilities Welcoming visitors and managing the front desk Answering and directing incoming calls Handling email enquiries Managing appointments and diaries General administrative tasks (filing, data entry, document support) Supporting the wider office team as required About You Previous reception or administration experience (desirable) Strong communication and interpersonal skills Proficient with Microsoft Office Able to pick things up quickly and work independently Professional, reliable, and adaptable...

Summary: Do you want to jump-start your career while earning a well-regarded qualification? Do you have a strong desire to help others? Do you want to be a part of an award-winning team with a meaningful purpose? Then do not pass up this opportunity We have regular apprenticeship intakes with a guaranteed, permanent position on successful completion. As a Customer Service Apprentice, you will use your entire passion, drive, and willingness to give great service. And with so much variation, you can be sure that no two days will ever be the same. You'll aid with billing inquiries, providing refunds, and setting up payment plans, as well as resolving water supply concerns including leaks and other problems. The Institute of Customer Service has given our Customer Service team the distinction grade. We are one of just 18 organisations in the country to get this coveted honour. As a result, you'll be joining a team that provides their all. This is a structured 24-month...

Job Title: Office Administrator Location: Kendal Hours: 16 hours per week (9am - 5pm, with a half-hour paid lunch break). Flexibility available for the right candidate. Key Responsibilities: Answer incoming phone calls and manage customer inquiries. Coordinate diary management: book, amend, and confirm appointments. Process invoices and handle card/cash payments. Respond to website inquiries promptly. Greet and assist clients with a friendly demeanour. Schedule medico-legal and ENT referrals. Follow up with clients for appointment bookings. Manage stock levels: order supplies, chase repairs, and ensure accuracy of orders. Provide general support to Audiologists. About You: A warm, approachable personality that fits well within a small team. Strong command of the English language and proficiency in IT. A business-minded outlook with the ability to contribute to KPI management. High attention to detail and a commitment to quality work....

Join Our Team as a Customer Service Advisor! Location: Kirkby, Liverpool Contract Type: Temporary Working Pattern: Full Time Salary: 12.71 per hour Hybrid Role: Office and Home Working Are you passionate about helping others? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to become a Customer Service Advisor within a large public sector client. This temporary role is based in Kirkby and offers a blend of onsite training and flexible home working. What's In Store for You? Full-Time Hours: Work 37.5 hours per week with a rolling 6-week rota. Shifts: Between 8 am - 8 pm (Monday - Friday) and 9 am - 5:30 pm (Saturday/Sunday), with weekend shifts every 6 weeks. Training & Support: Enjoy 8 days of training and 2 weeks in our academy before engaging with customers. You'll have ongoing support from your team and manager. Your Main Responsibilities: Manage inbound calls, addressing customer queries and...

Capita Pension Solutions are looking for Customer Service Representatives to join our established team on a permanent basis. Our Pensions team deals with incoming calls from a wide range of members and their beneficiaries regarding their pension. You’ll be part of a specialist and knowledgeable team supporting with various pension enquiries. Expect a wide variety of calls - it’s never a boring day here! This role will be based at our Liverpool office (Chapel Street), working 37.5 hours per week, Monday to Friday, with shift patterns between the core hours of 8am and 6pm. There are no evenings or weekends, and the salary is £25,155 per annum. Start date will be 18th May 2026. If you’re the type of person who loves to support others and has call centre experience, then this could be the ideal role for you! Job title: Customer Service Representatives - Start Date 18th May 2026 Job Description: What you’ll be doing: Taking a high volume of inbound calls...

Capita Pension Solutions are looking for Customer Service Representatives to join our established team on a permanent basis. Our Pensions team deals with incoming calls from a wide range of members and their beneficiaries regarding their pension. You’ll be part of a specialist and knowledgeable team supporting with various pension enquiries. Expect a wide variety of calls - it’s never a boring day here! This role will be based at our Sheffield office - Hartshead House, working 37.5 hours per week, Monday to Friday, with shift patterns between the core hours of 8am and 6pm. There are no evenings or weekends, and the salary is £25,155 per annum. Start date will be Monday 18th May 2026. . If you’re the type of person who loves to support others and has call centre experience, then this could be the ideal role for you! Job title: Customer Service Representatives - Start Date 18th May 2026 Job Description: What you’ll be doing: Taking a high volume of...

Pre-course assessments and Planning: • Administer screeners, initial and diagnostics assessments for each learner, and subsequently develop and maintain tailored ILPs (inc. action plans) to include SMART targets. Plan lessons effectively and ensure that activities are innovative and differentiated towards individual learners (e.g. contextualised to their personal learning goals/chosen employment sector), and that learner support is effectively assessed, reviewed, implemented, and evaluated (where required) throughout the learner's journey. Training Delivery: • Deliver accredited and/or non-accredited training programmes to 19+ Adults in subject areas that are required for contract requirements (multi-disciplinary Trainers will be prioritised during selection) • Train, assess, motivate, mentor and support learners, assisting them to develop personal and social skills to better prepare them for work and independence. • Deliver outstanding teaching, learning and...

Join Our Team as a Reception & Mail Operative in Oxford! Are you ready to be the friendly face and vital support behind the scenes at an exciting workplace? We are thrilled to announce an opening for a Reception & Mail Operative in Thame, Oxford! This is a fantastic opportunity to join our dynamic team on a temporary contract from April 6, 2026, to May 29, 2026. Pay Rate: 13.45 per hour. Monday to Friday, 09:00am - 17:00pm What You'll Do: As our Reception & Mail Operative, you will be the first point of contact for visitors and play a key role in ensuring our mail operations run smoothly. Here's what you can expect: Welcoming Visitors: Greet and assist guests with a warm smile and professional demeanor. Managing Communications: Answer phone calls and direct inquiries to the appropriate departments. Mail Handling: Sort, distribute, and manage incoming and outgoing mail efficiently. Administrative Support: Assist with various administrative tasks...

Help Desk Administrator Working Hours : Monday to Friday hours 08:00 AM - 5:00 PM and a 4:00 PM finish on Fridays! Salary : 30,800.00 per annum Location: Elephant and Castle Benefits Package : Potential Christmas bonus, Enjoy 20 days of annual leave plus 8 bank holidays, with the option to join the company pension scheme after your probation period Season Ticket Loan : A 0% interest season ticket loan is available after passing the initial four-month probation period. London Bridge Office Angels are looking for a confident Help desk Administrator to join a successful Cleaning Services company based near Elephant and Castle. You will be joining a small but very friendly office and the ideal candidates will have previous Customer Service and Office Administration experience. It would be beneficial if you can speak and understand either Spanish or Portuguese, however this is not essential. They are looking for someone bright with a naturally...

Job Title: Customer Service Claims Handler Location: Liverpool, Hybrid Salary: 26,937 to 29,781 Plus up to 1,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm (on a rota basis), plus 1 in 5 Saturdays What you will be doing: In first party claims our purpose is to help our customers when they need us the most with speed, ease and understanding To work as a team to proactively manage a portfolio of customer repair claims through to settlement To ensure that complete and thorough indemnity investigations are carried out on all claims Work closely with suppliers to fulfil customers' needs during their claims journey Utilising our in-house engineers to assess whether the damage sustained is a repairable prospect Accurate payment to our customers and their representatives regarding claims settlement Data integrity is key when keeping a...

Join Our Dynamic Team as a Customer Experience and Culture Assistant! Location: Guildford (Free Parking Available) Salary: 25,000 - 27,000 per year ( dependent on experience) Hours: Monday to Friday, with occasional weekend shifts Are you passionate about creating memorable experiences for customers and colleagues? Do you thrive in a fast-paced, team-oriented environment? What You'll Be Doing: Serve as a key point of contact for our customers, ensuring they receive an outstanding experience every time. Support our operations team to keep everything running smoothly behind the scenes. Host and manage site visits and in-person interactions, leaving a lasting impression. Collaborate closely with teammates to drive exciting projects and contribute to our growth. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and...