Pre-course assessments and Planning: • Administer screeners, initial and diagnostics assessments for each learner, and subsequently develop and maintain tailored ILPs (inc. action plans) to include SMART targets. Plan lessons effectively and ensure that activities are innovative and differentiated towards individual learners (e.g. contextualised to their personal learning goals/chosen employment sector), and that learner support is effectively assessed, reviewed, implemented, and evaluated (where required) throughout the learner's journey. Training Delivery: • Deliver accredited and/or non-accredited training programmes to 19+ Adults in subject areas that are required for contract requirements (multi-disciplinary Trainers will be prioritised during selection) • Train, assess, motivate, mentor and support learners, assisting them to develop personal and social skills to better prepare them for work and independence. • Deliver outstanding teaching, learning and...

Capita Pension Solutions are looking for Customer Service Representatives to join our established team on a permanent basis. Our Pensions team deals with incoming calls from a wide range of members and their beneficiaries regarding their pension. You’ll be part of a specialist and knowledgeable team supporting with various pension enquiries. Expect a wide variety of calls - it’s never a boring day here! This role will be based at our Sheffield office - Hartshead House, working 37.5 hours per week, Monday to Friday, with shift patterns between the core hours of 8am and 6pm. There are no evenings or weekends, and the salary is £25,155 per annum. Start date will be Monday 18th May 2026. . If you’re the type of person who loves to support others and has call centre experience, then this could be the ideal role for you! Job title: Customer Service Representatives - Start Date 18th May 2026 Job Description: What you’ll be doing: Taking a high volume of...

Capita Pension Solutions are looking for Customer Service Representatives to join our established team on a permanent basis. Our Pensions team deals with incoming calls from a wide range of members and their beneficiaries regarding their pension. You’ll be part of a specialist and knowledgeable team supporting with various pension enquiries. Expect a wide variety of calls - it’s never a boring day here! This role will be based at our Liverpool office (Chapel Street), working 37.5 hours per week, Monday to Friday, with shift patterns between the core hours of 8am and 6pm. There are no evenings or weekends, and the salary is £25,155 per annum. Start date will be 18th May 2026. If you’re the type of person who loves to support others and has call centre experience, then this could be the ideal role for you! Job title: Customer Service Representatives - Start Date 18th May 2026 Job Description: What you’ll be doing: Taking a high volume of inbound calls...

Weekend Receptionist (Seasonal P/T) Key Responsibilities: Welcome and assist clients, guests, and staff upon arrival. Answer and direct incoming calls efficiently. Manage and distribute incoming mail and handle outgoing mail processes. Receive and notify staff of package deliveries promptly. Coordinate courier collections and other delivery services. Report maintenance issues to the appropriate department. Organise transport for clients. Organise the packing and shipping of items to clients, ensuring safe packing of hazardous materials. Assist with restaurant bookings, party planning, and organising transportation and security as needed. Perform word processing, filing, and other computer-based admin tasks, including accurate job logging. Maintain a clean and organised reception area. Provide administrative support as needed. Provide cover for colleagues during absences. Ensure office pets are cared for and arrange any veterinary appointments. Any tasks or...

Receptionist (Seasonal) Key Responsibilities: Welcome and assist clients, guests, and staff upon arrival. Answer and direct incoming calls efficiently. Manage and distribute incoming mail and handle outgoing mail processes. Receive and notify staff of package deliveries promptly. Coordinate courier collections and other delivery services. Report maintenance issues to the appropriate department. Organise transport for clients. Organise the packing and shipping of items to clients, ensuring safe packing of hazardous materials. Assist with restaurant bookings, party planning, and organising transportation and security as needed. Perform word processing, filing, and other computer-based admin tasks, including accurate job logging. Maintain a clean and organised reception area. Provide administrative support as needed. Provide cover for colleagues during absences. Ensure office pets are cared for and arrange any veterinary appointments. Any tasks or responsibilities as...

Capita is looking for an experienced Administrator to work within our regulated Financial Services division on a key Life & Pensions client. The role will involve processing and entering phone/paper enquiries related data into the computer, handling customer service inquiries and problems via phone, paper, and mail. You will be required to be flexible to work across all back-office teams if support is required. Full training will be provided. Customer experience is something that is very important to us and making our customers happy will be your number one priority. We aim to resolve any issues first time, which means we want team members who are dedicated to providing an excellent customer service experience to our customers. Job title: Customer Service Administrator Job Description: Salary: £24,043 Hours: 37.5 Hours a week. Monday - Friday between the hours of 8am - 5pm (typically 8-4 or 9-5). Location: Office based on Oxford Road, Manchester City...

Salary: £24,043.50 per annum Location: Hybrid working from our Dearne Valley (Rotherham) site, you will be required to work 2 days in the office and 3 days at home. Contract: Permanent Hours: Full-Time – 37.5 hours per week 7-week training period will be followed by 3 weeks of Grad Bay on Monday to Friday 09:00-17:00. Live shifts will be provided after start date ready to commence post Grad Bay. These shifts will be based on being fully flexible between the operational opening hours of Monday to Friday 08:00-18:00. Example shifts: Monday to Friday between 08:00-16:00 / 09:00–17:00 / 10:00–18:00. Start date: Monday 27th April 2026. Bill Support Job Description Summary Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements. Job title: Southern Water Customer Service Advisor Job...

Account Manager, Printed Signage & Wayfinding West London Impressively expanding Print Group, seek a motivated Account Executive / Manager with comprehensive large & small format digitally printed Signage Graphics experience, to work alongside the dynamic Senior management, as part of rebuilding & driving their Client Services team for a newly acquired Signage Business in West London. With a remit to manage & maximise current opportunities / demands across a loyal Client base that spans multiple sectors for their high quality interior & exterior Signs & Graphics, you will ideally have proven experience in a fast-paced, high quality, reprographics and small/large format digital print environment, with an array of practical print production & finishing knowledge, that s combined with a naturally enthusiastic, confident & communicative personality. You will be able to demonstrate an obvious ability to interact very effectively with Clients in...

We are seeking a professional and friendly Receptionist in Dover. This role is part time 3 days a week 1.00pm - 6.00pm Tuesday, Wednesday and Friday. Key Responsibilities: Tend to the front desk, greeting patients in a friendly manner Answering calls Signing in patients Booking transport as required Processing registrations Processing prescription request Give general advice About You: Previous reception or customer service experience is essential Organised and comfortable working independently Calm, professional, and personable Reliable and consistent in your approach Free parking on site This role requires a DBS check Pay: 12.71 per hour and paid weekly whilst temping. This role is temporary for a couple of months. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also...

Location: Skypark. Sky Park1 | Level 2 | 8 Elliot Place, Glasgow, G3 8EP Salary: £25,646.40 per annum Contract Type: Permanent. Hybrid working contract. Training fully office based for 8 weeks. Hours: 40 Hours a week, Monday – Friday shifts between 8am - 6pm. No weekend hours. Capita is seeking Customer Service Advisors to be part of our vibrant team, on a key Financial Services contract based in Glasgow. You will be responsible for assisting customers with queries and general administration of their life and pensions account, with most contact being inbound telephone-based. Customer experience is something that is very important to us and making our customers happy will be your number one priority. We aim to resolve any issues first time, which means we want team members who are dedicated to providing an excellent customer service experience to our customers. The roles will be on a full time, permanent basis, working 40 hours per week with shifts between 8am to 6pm. We expect...

A rare opportunity to step into a fully established role with a full handover. We are seeking a Senior Account Executive to join our friendly and supportive team, ideally on the 1 June, for a 12 month (maternity cover) contract. This is a hybrid role, with an expectation to attend our office at least one day a week. The role will focus on account and client relationship management, business development and content management. About us Having the right information at the right time can make a significant difference to carers and the people they look after. We believe that technology has a vital role to play in supporting carers and digital solutions can prove both cost effective and highly beneficial. That s why we developed the Digital Resource for Carers, a service designed to give unpaid carers the support they need when they need it. Delivered through subscribing organisations such as local authorities and other service providers, the Digital Resource for Carers...

Randstad Inhouse Services (RIS) is looking for an experienced Account Manager to ensure the smooth running of the operation across our site in Solihull, on a key account in the division, Jaguar Land Rover. The opportunity to work on our largest key account within RIS is fantastic for someone looking to take the next step in their career within one of the largest recruitment companies on the planet, and play a vital role in the success of the account. Key responsibilities: People management across the site. Develop a long-lasting relationship with the client and extend the network within the client. In cooperation with the Randstad Continuous Improvement team promote new business opportunities to the client (e.g. cost savings, process improvement, tech roll outs, overall enhanced quality of service etc) Managing a large team of Account Specialists, as well as experience in high volume recruitment - in any industry Deliver regular business reviews to key stakeholders within...

Salary: £24,043.50 Per annum Location: Hybrid working from our Dearne Valley office (minimum 2 days in office & 3 days from home as standard, however there may be a requirement to complete more days in office in certain circumstances). Contract: Permanent Hours: Full-Time – 37.5 hours per week Shift pattern: Working flexible between the hours of 8am – 6pm Monday to Friday, Example shifts: Monday to Friday between 08:00-16:00 / 09:00–17:00 / 10:00–18:00. Training: 7-week training period will be followed by 3 weeks of Grad Bay on Monday to Friday 09:00-17:00. Start date: Monday 27th April 2026. As a Customer Service Advisor at Capita, you will be expected to manage your customer complaints from end to end and finding a resolution for your customer. You will be expected to have collaborative working relationships with all stakeholders to get the best possible outcome. Job title: Customer Experience Advisor Job Description: What you’ll be doing: Provide...

Sales Account Executive Events Location: Central Hall Westminster, Storey s Gate, SW1H 9NH. This is an office-based role , with the option for a level of hybrid working following successful completion of the probationary period. Job type: Full-Time; Temporary fixed-term contract for 12 months Salary Range: £32,000 £34,850 per annum (based on experience) Reports to: Head of Sales and Marketing Department: Sales About Us Central Hall Westminster is one of the largest conference and events venue in Central London. We have hosted high-profile events like the Netflix Wednesday Premier, The Late Late Show, and the Burberry Fashion Show. Our revenue is generated by hiring our facilities to corporate, charity, and private clients, primarily for live events ranging from small meetings to concerts of up to 2,400 attendees. We aim to build a reputation for quality, heritage, and memorable experiences. Central Hall Westminster (CHW) Ltd is owned by Trustees appointed by...

Customer Service Representative Location: Bradford / Hybrid Salary: 24,800 + excellent benefits Hours: Full-time, Monday-Friday on rotating shifts Saturday working: 1 in 3 Saturdays (currently 1 in 5, mornings only, voluntary) - all from home About the Role We're looking for a friendly, confident Customer Service Representative to join our Customer Service team. You'll be taking inbound calls, supporting customers with their enquiries, and helping to deliver a great customer experience. No call centre experience is required - full training is provided. What You'll Do Handle inbound customer calls and queries across multiple channels Process cases efficiently and accurately Keep customers updated and ensure they fully understand outcomes Escalate issues when needed Record information clearly to support customer journeys Follow company policies, processes and regulatory requirements Represent positive behaviours and values in all interactions What We're...

Role Purpose: To be part of a team that provides quality customer information on all our highway works and seeks to continually improve how this is delivered. Being part of a small team responsible for ensuring high quality information is communicated to all our customers both in advance of works, during and after using the most appropriate mediums. There will be the need to work closely with a range of service providers and stakeholders which will involve considerable coordination. The works programmes are very extensive (running to several hundred schemes / functions per Annum) and often change at short notice, directly impacting on our customers. The role plays an important role in ensuring that highway works are effectively communicated to all stakeholders in a timely and professional manner across a range of mediums. The post holder will assist with work in a customer focused technical area in order that statutory and policy compliance is maintained. Work Context: The...

Sales Account Manager (Drinks Portfolio) - This leading Greek importer and distributor of the finest Greek food and drinks is looking for an experienced in Sales Account Manager to join their dynamic team based in Bermondsey, Southwark, London (Spa Terminus). They are looking for someone who has worked in a similar business, importing European wine, beer, spirits and non-alcoholic beverages and distributing to mainly to high end Restaurants and Hotels but potentially also Delis, Supermarkets. Fantastic company benefits include: Competitive Salary: £36,000 - £42,000 per annum , depending on experience and existing client portfolio Paid sick leave: 6 days paid sick leave per rolling 12 months Holiday: 25 days holiday (plus January 1, December 25, 26) Company pension scheme Employee extras: discount on products, performance related bonus (cash and share options), casual dress, opportunity for career growth in a fast-paced and exciting company About the...