Job Description: Job Purpose The Systems Operations Analyst will provide immediate assistance (by phone) to traders, back office, support personnel and IT staff in an effort to achieve the highest customer satisfaction and minimize the impact of IT related problems. The Systems Operations Analyst must be a motivated team player that can see projects to completion, work independently, and be willing to assist other staff in areas not specific to their duties.    The Systems Operations Analyst is not a typical NOC/helpdesk role—it is part of a highly specialized support organization that is responsible for the daily operations of multiple industry leading trading exchanges and clearing systems.  This is a customer-facing position that requires identifying, troubleshooting, and resolving both internal system problems, as well as external customer-related IT issues. The role requires a blend of general technical and business knowledge, as well as a comprehensive understanding of...

Front Desk / Front of House Hotel Receptionist A great opportunity to join the company delivering excellent customer service, front desk support and administrative tasks in a busy hotel environment, using strong communication, organisation and multitasking skills. If you’ve also worked in the following roles, we’d also like to hear from you: Front Desk Agent, Guest Services Assistant, Front Office Coordinator, Hotel Customer Service Advisor, Reception Administrator Candidates will need to be available on a Full-Time, Permanent basis.   SALARY: Competitive LOCATION: Central London (Zone 1) JOB TYPE: Full-Time, Permanent WORKING HOURS: up to 48 hours per week, morning and evening shifts including weekends – flexibility is required for both shifts with day/days off on rotation   JOB OVERVIEW We have a fantastic new job opportunity for a Full-Time Front Desk / Front of House Hotel Receptionist to...

Customer Service Executive - Investments Our client based in the City Centre of Edinburgh who are one of the UK's leading and largest wealth management firms in the UK are looking to add a Customer Service Executive to their Digital Channels Customer Service Team. Our client offer award-winning personalised wealth management services that meet the varied needs of over 100,000 account holders, including individuals, charities, and pension funds. Fixed term contract initially Start date - ASAP Salary - 30,000 with fantastic benefits such as performance related bonus yearly, Hybrid working, Excellent Pension scheme, Private health and so on. Working Hours - Monday to Friday - 35 Hours 9am - 5pm - 1 hour Lunch Location - Edinburgh City Centre Key Responsibilities: Handling incoming calls and mail from new and existing customers and resolving queries Communicating with both internal and external customers Inputting and maintaining client data with accuracy on systems Handle...

Job Opportunity: Case Handler - Customer Service Location: Durham, DH1 Salary: 24,851 + Monthly Bonus after successful 6-month probation Contract Type: Permanent Hours: 9am - 5:30pm with a 1-hour lunch break. (37.5 hours per week) Are you ready to embark on a fulfilling career in the medical and health industry? Our client is looking for dynamic and motivated Case Handlers to join their team in Durham! This is your chance to make a meaningful impact while enjoying a supportive work environment. What You'll Do: As a Case Handler, you will manage a portfolio of cases from start to finish while ensuring exceptional service delivery. Your key responsibilities include: Processing instructions accurately from the instructing party. Conducting client triages and coordinating with medical professionals. Managing communications with clients, treatment providers, and other stakeholders. Documenting case histories meticulously on our case-management...

Receptionist/Administrator Wellington Lions Primary Academy Salary: Grade D4-6 - £25,185-£25,989 FTE (DOE) Actual Salary: £22,217 - £22,927 pro rata (DOE) Contract: Permanent, Full Time (37 hours) and Term Time plus 1 week (39 weeks) Hours: 08:00-16:00 Monday-Thursday and 08:00-15:30 Friday (30 min lunch break each day ) Closing date: 09.00am, Friday 12th June 2026 Interview Date : TBC Anticipated Start Date: ASAP Job Overview We are looking for a friendly, professional and highly organised individual to be the welcoming face of our school. As a key first point of contact for pupils, families and visitors, you will create a positive and supportive first impression while providing high-quality administrative support. You will be calm, approachable and able to manage a busy reception environment, handling enquiries with confidence and care while ensuring the smooth day-to-day running of the school office. Why choose us? Wellington Lions Primary...

The Supporter Operations team at Alzheimer s Research UK is a key point of contact in the charity for supporters and members of the public and ensures the highest standards in operational processes and compliance to ensure a first-class supporter experience. As the Fundraising Operations Executive, you will primarily work as part of a small team to deliver essential fundraising operations activities ensuring excellent customer service, accurate records and reporting, and maintaining high levels of compliance. To ensure appropriate resourcing across the wider team and maintain SLAs, the role will also assist with enquiries and supporter stewardship activities as required. This role is offered on a part-time basis 17.5 hours per week. Key Responsibilities: Donation processing Ensure accurate data entry within CRM Salesforce, related to all campaign types, to include: In memory, Fundraising, Sporting Events, Direct Marketing Campaigns and...

Business Support Officer Rate of pay: 14.59 PAYE / 18 Umbrella Job Type: Temporary (Rolling Contract) Location: Hybrid / Predominantly Home-Based (with occasional in-person requirements) Overview This role provides essential business and administrative support within a specialist housing service focused on adaptations and grants. You will play a key role in ensuring the smooth running of day-to-day operations, supporting both residents and internal teams through accurate data handling, customer communication, and process-driven administration. This is an excellent opportunity to join a purpose-led service that directly supports individuals in improving accessibility and quality of life within their homes. Day-to-Day Responsibilities Manage incoming enquiries via email, telephone, and written correspondence, including triaging and responding appropriately Accurately input, maintain and update customer data within internal databases and case management systems...

Account Manager Location: Uckfield, East Sussex - Driver required due to location. Salary: competitive per annum + Annual Profit Related Bonus Benefits: 24 days holiday + Bank Holidays, Annual Profit related Bonus paid end of year, Xmas Close, Parking, Pension, Private Medical Insurance, Social events, plus more Are you looking for a new challenge and career development? This role blends account management, operations, and creative collaboration in a dynamic and fast-paced environment. You'll work closely with UK retail and corporate clients, nurture relationships with international suppliers, and manage sourcing through to delivery, and all the process in between This role offers a unique opportunity to manage relationships with key accounts, oversee stock management, and support the production of bespoke gifts. You will be a crucial part of our operation, ensuring smooth communication between suppliers, design teams, and clients to deliver a premium product to...

Legal Receptionist - Permanent opportunity Location: George Square, City Centre Working Pattern: In office 5 days per week Hours: Monday to Friday 9am to 5:30pm (1 hour 15 minutes for lunch) About the Role: We are currently seeking a friendly and professional Receptionist to join our Legal client on a Permanent contract based in City Centre, Glasgow. This is a fully office based position and an excellent opportunity for someone with strong administration and reception skills, who enjoys being the first point of contact in a professional office environment. The salary for this role is flexible depending on experience but ranging between 26,000 - 30,000. I'm ideally looking to speak with candidates who have front-of-house or administration experience within a professional environment, such as a legal firm, financial services setting, or corporate office. You do not need to come from a legal background, however professional/corporate experience is required. Key...