Adecco are recruiting for a Key Account Manager to join their clients team based in Newbury. Key Responsibilities Build and nurture strong relationships with key clients, ensuring a high level of service Work closely with Sales and Project teams to identify opportunities for growth and improve profitability Apply commercial awareness to deliver effective solutions tailored to customer needs Prepare quotations and upsell products Manage customer queries, concerns, and complaints professionally Collaborate with internal departments to meet customer requirements, including bespoke requests, within agreed deadlines Keep accurate, well-structured records of customer interactions, analyse data, and produce reports Partner with the Marketing team to deliver effective sales support About You Proven experience in a similar role with a strong focus on customer service Excellent communication skills with the ability to adapt your approach to different customers and...

Job Advertisement: MEM Laptop Refresh Incident Call Handler Location: Kidlington Contract Type: Temporary Daily Rate: 250.00 per day Umbrella Working Pattern: Full Time, Monday to Friday 37 hours per week Driving Required: Yes Are you a tech enthusiast with a knack for problem-solving? Do you thrive in dynamic environments where you can make a real difference? If so, we have an exciting opportunity for you! Our client is seeking a dedicated MEM Laptop Refresh Incident Call Handler to join their vibrant Service Desk team. About the Role: As a Service Desk Analyst, you will play a crucial role in ensuring that end users receive top-notch support and guidance. Your main responsibilities will include: Incident Resolution: Analyse , diagnose, and resolve incidents in line with ITIL v3 Incident Management processes,ensuring adherence to service level agreements. Communication: Keep users and ICT functions updated on incident statuses, providing clear and effective...

Adecco are recruiting for a Key Account Manager to join their clients team based in Newbury. Key Responsibilities Build and nurture strong relationships with key clients, ensuring a high level of service Work closely with Sales and Project teams to identify opportunities for growth and improve profitability Apply commercial awareness to deliver effective solutions tailored to customer needs Prepare quotations and upsell products Manage customer queries, concerns, and complaints professionally Collaborate with internal departments to meet customer requirements, including bespoke requests, within agreed deadlines Keep accurate, well-structured records of customer interactions, analyse data, and produce reports Partner with the Marketing team to deliver effective sales support About You Proven experience in a similar role with a strong focus on customer service Excellent communication skills with the ability to adapt your approach to different customers and...

We are looking for an experienced CRM Developer to join our reputable client's team and play a key role in the ongoing development, optimisation, and support of our Microsoft Dynamics 365 environment. This is an excellent opportunity for someone who enjoys both hands on development and continuous improvement work within a live CRM ecosystem. The Role You will be responsible for supporting and enhancing our Dynamics 365 platform, ensuring stability, performance and compatibility with Microsoft's regular wave updates. You will work closely with internal stakeholders to deploy solutions, reduce technical debt and drive continuous improvements across the CRM estate. Key Responsibilities Managing bi-annual Microsoft Wave Updates, including compatibility checks and remediation of breaking changes Supporting and fixing plugins, customisation's and additions within the CRM. Continuous monitoring of views, dashboards, and mailboxes for performance or system errors, escalating and...

Front of House/Receptionist 6 month fixed term contract Salary: up to 35k depending on experience London Bridge, Monday - Friday - full time office based Company Perks: Group bonus, Wellbeing initiatives, Pension scheme, Private Medical and dental scheme , share incentive plans, annual awards, social activities including discounted theatre tickets, Christmas Party, Beer and Bubbles, enhanced maternity and paternity Are you looking to join a friendly corporate office with a great company culture? Do you thrive in a busy environment where multitasking is the norm? If so, we want you to be the welcoming face of our clients head office as a Front of House Receptionist! What You'll Be Doing: Answering calls promptly and accurately, taking messages as needed. Meeting and greeting visitors in a professional and friendly manner Booking and managing meeting rooms using Outlook and ensuring they're tidy post-meeting. Assisting with event organisation, room...

Contact Centre Customer Support Advisor / Customer Service Agent A great opportunity for a Contact Centre Customer Support Advisor / Customer Service Agent to join this fast-growing fibre broadband provider, supporting customers with onboarding, broadband technical issues, billing queries and service delivery while providing excellent customer service and troubleshooting support. If you’ve also worked in the following roles, we’d also like to hear from you: Call Centre Customer Service Assistant, Technical Support Advisor, Broadband Helpdesk Advisor, Contact Centre Advisor, Service Desk Advisor     SALARY: £25,000 per annum + Benefits   LOCATION: Altrincham, Greater Manchester, North West England (100% Office Based Monday to Friday) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours Rota Based (Core Working Hours: Monday to Friday 8am–8pm, Every Other Weekend Saturday 10am–5pm, Sunday 10am–3pm   JOB OVERVIEW...