Job Description: Job Purpose The team is in charge of analysis, checks and monitoring for ICE Pricing & Reference Data clients globally.  A significant part of the job is working with global clients on a wide range of inquiries including market data, pricing valuation, methodology and product issue troubleshooting.   The team works with multiple ICE teams globally such as Fixed Income Data Services (FIDS), account managers, sales, development, and product management.   The goal is to provide coherent information and analysis to the client, while working with multiple teams and conducting analysis to improve existing workflow to provide a high level of support for a portfolio of our top global clients.   Team members must exhibit a desire and aptitude for learning all areas of our business and understanding how we fit into a global client’s workflow.   Responsibilities Support international Tier 1 banks, mutual and pension funds, hedge funds and insurance...

Salary: £25,545.00 Hours: 37.5 Hours a week. Monday - Friday between the hours of 8am - 6pm (typically 8:30-4:30, 9-5, or 10-5:30/6). Location: Office based on Oxford Road, Manchester City Centre. Hybrid working contract. Some homeworking days will be available upon successful probation which can be around 6-9 months from start date, however it’s essential you are able to commute to Manchester on a weekly basis. Our Operations Team requires an Administrator to work within our Life and Pension division on a full time, permanent basis in Manchester. The role will involve processing and entering phone/paper enquiries related data into the computer, handling customer service inquiries and problems via phone, paper, and mail. You will be required to be flexible to work across all back-office teams if support is required. Full training will be provided. Customer experience is something that is very important to us and making our customers happy will be your number one priority. We aim...

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Receptionist Ravenhurst Residential Care Home , 21 Lickhill Road North, Stourport-On-Severn, Worcestershire DY13 8RU £13.04 per hour 30 hours per week Where purpose meets possibility We believe care is more than a job - it's a calling, and we'd love you to be part of it. We're excited to welcome a Receptionist to our friendly team at Ravenhurst Residential Care Home in 21 Lickhill Road North, Stourport-On-Severn, Worcestershire DY13 8RU. And with sector leading results showing our colleagues...

About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business many of theses areas are subject to SLA s, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional, experienced Customer Service Agent/Helpdesk Agent to join an established operation with scope to drive and enhance the service at every opportunity. This role works on fortnightly shift pattern, working 40 hours per...

  Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.   We Are One:For Love | For Diversity | For Change | For Equality | For Kindness For Freedom | For Unity Against Racism The role will be focused on providing core administrative support to the HR Department.  You will need to have strong communication skills and high levels of accuracy and organisation. The HR department is a small team who pride...

About The Role About the role At Onward, we're committed to creating positive change in our communities through the homes we provide and the services we deliver. We're looking for an experienced and customer-focused Information Systems Analyst to join our ICT team. This is a hybrid role , combining home and office working, where you'll provide application support, investigate and resolve system issues, and work closely with colleagues and suppliers to ensure our business systems remain reliable, effective and meet organisational needs. You'll also support system enhancements and contribute to the continuous improvement of our digital services. Experience of using and supporting the Aareon ActiveH housing management system is essential for this role, alongside strong problem-solving skills and a passion for delivering excellent customer service. Key Responsibilities Application Support Provide 1st and 2nd line support / maintenance for all supported applications...

Are you a Support Analyst looking for a new challenge? Sopra Steria's ADS account is seeking to recruit 6 Support Analysts to join a growing team supporting a key programme within our sector. This is a fantastic opportunity for analysts with a background in application support, or helpdesk environments who are looking to develop their careers in a highly professional and mission-focused setting. Working as part of a 24/7 shift-based support team, you will play a key role in ensuring the effective operation, support, and continuous improvement of business-critical applications. The role will involve incident, problem, request, and change management, with opportunities to contribute to testing, implementation, and operational process development. What you will be doing Log, manage, and resolve incidents, requests, and support queries in line with agreed processes and service levels. Investigate application and user issues, carry out initial analysis, and either...

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Account Manager Hybrid, Amersham (3 days per week in the office) Description We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on over 20 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. As part of our Health & Care division, we're looking for an Account Manager to join our Medical Billing & Collection team based in Amersham. This role offers the opportunity to play a key...

Research Executive Join a research team in a varied position covering survey administration, data processing, analysis, reporting and client contact. All levels of experience will be considered, but some work experience is needed, ideally in customer service, data processing or similar, plus strong MS Office skills. If you’ve also worked in the following roles, we’d also like to hear from you: Research Analyst, Insight Executive, Research Assistant, Research Officer, Research Coordinator, Research Administrator, Market Researcher, Survey Researcher, Research Project Coordinator   SALARY: £25,000 - £28,000 per annum (depending on experience) LOCATION: Buckfastleigh, Devon (Office-Based; Partial Home-Working Possible) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 hours per week, 5 days per week, usually Monday to Friday, approximately 9.00am - 5.00pm (flexible hours may be possible)   JOB OVERVIEW...

The Customer Service Associate is responsible for providing service to inbound customer inquiries that are service-related by providing information and solutions as well as troubleshooting. This role also is responsible for sales of inbound accounts through inbound communication channels. They receive telephone calls/email/chat to handle all aspects of sales, including price quotations, product and licensing information, solicitation, negotiation, and problem resolution. Collaborates with sales team by providing administrative assistance and general support. The Customer Service Associate use various computer systems to enter and track invoices as well as customer and sales data. This position is key in growing customer relationships and vital to our team.   Who You Are: You are eager to get your foot in the door and embrace the fast-paced buzz of the media world. Working for a global leader in digital content, supporting successful sales teams excites you and you thrive...

Who we are GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world s largest industries for companies, government organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join the Sales team at GlobalData? GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our...