IT Service Desk Team Leader Chancery Lane £60,000 - £65,000 Hybrid, minimum 3 days in the office Are you an experienced IT Service Desk Team Leader who still enjoys being hands-on technically, rather than moving into a purely managerial role? We're recruiting for a leading international professional services organisation looking for someone to take day-to-day operational leadership of its UK and European Service Desk. You'll lead and coach the team, manage escalations and service performance, while remaining hands-on when required across remote, telephone and deskside support. What's on offer: Hybrid working, minimum 3 days per week in the London office Core hours of 9:30am to 5:30pm, with flexibility around the Service Desk rota Private medical insurance and dental cover Discounted gym membership On-site café and additional lifestyle benefits What you'll be doing: Leading the day-to-day operation of the UK and EU Service Desk...

Are you fluent in French and English? Do you have exceptional Customer service skills? If so, we have the ideal Permanent position for you. As a French speaking Customer Care Representative, you will be at the heart of building strong customer relationships enabling you to bring the voice of the customer to the site and ensuring that assigned customers' requirements are met in the most efficient and cost-effective way. Job Title: French Customer Care Representative Location: Ashford, free parking Hours: Monday - Friday 9am - 5:15pm, with flexibility required to occasionally start earlier/finish later Hybrid: Yes, 4 days office based and 1 day a week working from home, after successful completion of training period Salary: Please call us on (phone number removed) for further details Company benefits: 25 days annual leave + Bank holidays Profit Sharing Plan Bonus Company Pension Employee Assistance Programme Life Assurance and Group Income Protection...

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Account Manager Hybrid, Amersham (3 days per week in the office) Description We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on over 20 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. As part of our Health & Care division, we're looking for an Account Manager to join our Medical Billing & Collection team based in Amersham. This role offers the opportunity to play a key...

Research Executive Join a research team in a varied position covering survey administration, data processing, analysis, reporting and client contact. All levels of experience will be considered, but some work experience is needed, ideally in customer service, data processing or similar, plus strong MS Office skills. If you’ve also worked in the following roles, we’d also like to hear from you: Research Analyst, Insight Executive, Research Assistant, Research Officer, Research Coordinator, Research Administrator, Market Researcher, Survey Researcher, Research Project Coordinator   SALARY: £25,000 - £28,000 per annum (depending on experience) LOCATION: Buckfastleigh, Devon (Office-Based; Partial Home-Working Possible) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 hours per week, 5 days per week, usually Monday to Friday, approximately 9.00am - 5.00pm (flexible hours may be possible)   JOB OVERVIEW...

Are you fluent in French and English? Do you have exceptional Customer service skills? If so, we have the ideal Permanent position for you. As a French speaking Customer Care Representative, you will be at the heart of building strong customer relationships enabling you to bring the voice of the customer to the site and ensuring that assigned customers' requirements are met in the most efficient and cost-effective way. Job Title: French Customer Care Representative Location: Ashford, free parking Hours: Monday - Friday 9am - 5:15pm, with flexibility required to occasionally start earlier/finish later Hybrid: Yes, 4 days office based and 1 day a week working from home, after successful completion of training period Salary: Please call us on (phone number removed) for further details Company benefits: 25 days annual leave + Bank holidays Profit Sharing Plan Bonus Company Pension Employee Assistance Programme Life Assurance and Group Income Protection...

Customer Service Planner St Albans £30,784 per annum + excellent benefits Permanent, Full Time (40 hours per week) We are looking to recruit a Customer Service Planner to join our team in St Albans, playing a vital role in ensuring repairs and maintenance appointments are scheduled efficiently and delivered in line with contractual service levels. About the Role Joining our team, you'll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephone and email. Using our in-house system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those...

Customer Sales Advisor - Self Storage (Erdington, Birmingham) £26,520 per annum 9:30am-6:00pm 5 days out of 7 (1 in 3 weekends) Immediate start Full training provided Be the face of a busy, high-footfall self-storage site in ErdingtonJoin a well-established, 47,500 sq. ft. self-storage facility in Erdington, serving hundreds of local households, students, and businesses every month. Run by a small, friendly team of three, this site is the first point of contact for customers looking for secure, flexible storage solutions. We're looking for a friendly, confident, and outgoing Customer Sales Advisor to welcome visitors, drive sales, and deliver excellent customer service from day one. The roleAs Customer Sales Advisor, you will: Be the main face of the site , greeting customers in person and handling inbound calls and emails. Advise on unit sizes, pricing, and availability, and convert enquiries into rentals . Conduct site tours , explain security features, and...

Debt Collection Negotiator Location: Thorpe Park , Leeds, Hybrid working. Opening hours: Monday to Friday 09:00-18:30 and occasional Saturdays 09:00-13:00 Start date: We have start dates from November and will be running an Assessment Centre on Tuesday 27th and Thursday 29th of October-we look forward to meeting you! Join us as a Debt Collection Negotiator. You'll be part of a supportive, target-driven team where you'll work towards clear goals while delivering great service to our clients. Day to day, you'll be speaking with customers over the phone-both inbound and outbound-gathering the right information to help create realistic and fair repayment plans. You'll also be negotiating settlements, identifying when someone might be in a vulnerable situation, and making sure they get the right support. Between calls, you'll be reviewing and updating account records, reaching out to businesses to find the right contacts, and verifying company details online. You'll also...

Lead Sample Reception in a World Class Laboratory Join Tetra Tech as Sample Reception Supervisor at our Bedford laboratory and play a pivotal role in delivering high quality analytical services to international clients. Purpose and scope of the role: This permanent, full time position (fixed shift 14:00-22:00) leads a team of Sample Reception Officers responsible for receiving, logging and storing samples, ensuring accurate client requirements and maintaining sample reception areas. You will operate within Tetra Tech's state of the art Bedford facility, part of a laboratory group that includes Manchester, serving agrochemical, environmental and food safety markets. The role supports projects ranging from routine monitoring to complex remediation programmes and interfaces daily with Analysts, Chemists, Technicians, Logistics and Project Coordination teams. Typical deliverables include accurate LIMS records, timely sample throughput, KPI reporting and contribution...