LOCATIONS: 14 Pier Walk, North Greenwich, SE10 0ES SHIFT PATTERN: Monday - Friday 08:00 - 17:00, 40 hours per week SALARY: Competitive ROLE OVERVIEW AND PURPOSE: The Helpdesk Administrator works alongside M&E Helpdesk and Helpdesk Coordinator to form part of the team responsible for the receiving, allocating and the progression of reactive emergency maintenance faults. KEY RESPONSIBILITIES: Key duties and accountabilities include: • Cover the helpdesk in the absence of Helpdesk Operative • Vetting service requests received via CAFM system. • Analysis of job history/running reports to avoid duplication. • Ordering parts required for the job. • Prioritising urgent jobs and plan and dispatch engineers to meet urgent demand. • Plan/Coordinate work for current and next day. • Escalate any complaints or issues as required. • Ensuing Reactive Work to Additional Work process is followed. • Manage the completion process, reviews, audit fails and ensure all...

LOCATION: Gyle Shopping Centre, Edinburgh SHIFT PATTERN: 4 on 4 off, 42 hours per week PAY RATE: £13.54 PER HOUR OVERVIEW OF JOB DESCRIPTION   Gyle Shopping Centre is one of Edinburgh’s prestige retail outlets which benefits from easy commuting from Edinburgh city Centre and surrounding areas,  it offers free parking and discounted benefits from certain retailers, As part of the ABM security team you will also benefit from full uniform with an annual refresh, access to Perk box employee benefit scheme which includes discounted E-vouchers for most retailers, including Gyms, holidays and car rentals to name a few, it also offers Employee assistance programme which boosts 24/7 365 independent support for all colleagues. This position is for a Security & Customer Service Officer working 42 hours per week, 4 on 4 off shift pattern, with paid breaks at £12.70 per hour, we offer 20 days annual leave including public holidays.   Online E learning is readily available which...

Customer Service Centre Team Leader Location: Luton Head Office Hours: Monday to Friday – rotating shifts (08:00–16:00 one week, 10:00–18:00 the next) Salary: £27,400 per annum + opportunity for overtime Benefits: Free bus pass, great career development and progression Are you a natural leader with a passion for delivering brilliant customer service? Do you thrive in a busy, fast-paced environment where every day is different? If so, we’d love you to join us at Arriva as our next Customer Service Centre Team Leader in Luton. In this role, you’ll lead, coach, and empower a team of customer service advisors who support millions of bus customers across the UK. You’ll be the driving force behind a high-performing team—helping them deliver exceptional service, solve problems, resolve complaints, and create consistently positive experiences. Guided by Arriva’s values of Doing the Right Thing, Caring Passionately, and Making a Difference , you’ll shape a culture...

We are the internal recruitment partner for our client, a UK based financial services provider that offers interest free payment solutions, primarily within the automotive sector. Are you a natural leader who loves supporting people and delivering great customer service? We’re looking for an Operations Team Leader, ideally with experience in collections and recoveries, to join our Contact Centre and help drive performance while supporting our team. In this role, you’ll lead and motivate a team of agents, ensuring every customer interaction is handled with care, efficiency, and professionalism. Your leadership will play a key part in achieving business targets and supporting our mission to provide flexible finance solutions. Responsibilities: Leading, motivating, and coaching a team of Client Support Advisors to achieve key performance targets Ensuring high standards of customer service across all channels Delivering regular 1-1s, training sessions, and development...

Team Leader - Call Centre (1 Day in Office, 4 Days from Home) Salary: 40,000 Location: Kent, UK Huntress Recruitment is looking for an experienced Call Centre Team Leader to join their dynamic, customer-focused team in Kent Hybrid working: 1 day in the office, 4 days from home. Salary: 40,000 per year. Lead and support a motivated team while enjoying flexible working. What you'll do: Lead and coach the call centre team to deliver excellent service. Monitor calls, provide feedback, and maintain high standards. Handle escalated customer issues professionally. Support scheduling, workflow planning, and team development. What we're looking for: Experience in a call centre, ideally in a leadership role. Strong communication and coaching skills. Confident problem-solver and decision-maker. Friendly, approachable, and professional. Apply today to take the next step in your leadership career! Huntress Search Ltd acts as a Recruitment Agency in...

Job Description - Receptionist & Office Coordinator Reports To - HR Director, EMEA Location - Tottenham court road (full time in the office) Employment Status - Full Time Salary - 38-45k Hours - 9.00am - 5.00pm Job Summary Smooth processes and systems are key to organisational success. We are looking for someone with a strong client focus, excellent organisational skills and a personable disposition to support front-of-house and office operations. This role provides reliable and efficient support across reception and office coordination, with elements of administrative duties that also support the HR function within the London office. The successful candidate will thrive in a fast-paced environment, adapt easily to changing priorities, and contribute to a positive, inclusive workplace culture. Key Responsibilities Office Coordinator / Reception Duties Deal with general office facilities matters and office queries, working closely with the HR team...

Customer Service Advisor - 12.71 per hour Location: Glasgow City Centre Contract Type: Temporary starting July 2026 Working Pattern: Full Time Salary: 12.71 per hour Hybrid Role: Office and Home Working Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Glasgow! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday...

Customer Service Advisor - 12.71 per hour Location: Gateshead Contract Type: Temporary starting July 2026 Working Pattern: Full Time Salary: 12.71 per hour Hybrid Role: Office and Home Working Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Gateshead! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6...

Berry Recruitment are NOW hiring for a committed and experienced Client Account Manager to work for a company in Wallingford, Oxfordshire Role: Client Account Manager Salary: £38,000 - £50,000 Location: Wallingford, Oxfordshire Hours: Monday - Friday, 9am - 5pm Key Responsibilities of the Client Account Manager: Client Account Management Manage a defined portfolio of existing clients. Act as a regular point of contact for assigned clients and maintain ongoing communication regarding sales opportunities, maintenance, and other potential works. Attend client meetings and site visits as required to maintain relationships and understand site requirements. Maintain awareness of client sites, system conditions, and potential future requirements. Site Surveys & Identifying Works Attend client sites to carry out surveys and inspections of systems where work may be required. Identify potential repairs, upgrades, lifecycle replacements, and...

Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it. We are looking for a Bank Receptionist to join our team at Cygnet Kewstoke. Cygnet Hospital Kewstoke provides emergency admissions services for men and women, and a pathway for women to rehabilitation including a specialist service for personality disorder. The hospital has more than 16 acres of landscaped grounds and overlooks the Bristol Channel. This beachside location, just outside Weston-super-Mare, helps us provide a quiet, peaceful and therapeutic environment which can offer service users a broad range of therapies including CBT, EMDR & DBT. All bedrooms are single, with en-suite bathrooms, and each of the four wards has its own garden or terrace. There is a fully equipped gym and activities suite. Your Day-to-Day £13.00 per hour .1% annual leave. • Provide a professional,...

Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Kirkby, Liverpool! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks). Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating...

Repairs Scheduler Full Time (37 hours per week) Location - Bedford (Hybrid Working) Salary - 27,825.00 per annum This role is hybrid, working from our head office in Bedford and from home. You will be office-based until fully trained; once competent, you can adopt a hybrid working pattern, to be agreed with the Scheduling Team Leader. There is a requirement to work a late shift from home (12pm - 8pm). In addition, one week in every four you will work half a day on a weekday and half a day on a Saturday. We can be flexible with this. Make a real difference in our brand-new in-house repairs & maintenance service Are you an experienced works scheduler with a background in dynamic scheduling systems and a passion for delivering excellent customer service? Do you want to be part of our brand-new in-house repairs & maintenance service, where your work makes a difference to our customers and you're valued as a key member of our workforce? If so, we want...

Are you experienced in Telesales or Retail Sales and want to work in a forward thinking company who value their employees greatly? My client in LS1 work with a really attractive product and require a new telesales candidate due to an internal promotion. They are a leader in their field. In this role you will call all manner of businesses and speak to decision makers about this product. The team are really successful as the product is a really nice sell. You will thrive on sales and not be afraid to pick up the telephone As a Telesales Candidate you will undertake some of the following duties: Speaking with clients on the telephone regarding the product Answering questions Closing deals The team are high performing and supportive and this is a really lovely company to join. Salary: 26,000 - 28,000 plus commission OTE 85000 Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles....

Customer Support Administrator We're looking for a confident, organised Customer Support Administrator to keep our customers supported and everything running smoothly. What you'll do Respond to customer enquiries quickly and helpfully via phone and email. Keep customer records accurate and up to date. Process orders, requests and day-to-day admin tasks with precision. Work collaboratively with other teams to maintain smooth service. What you'll bring Clear, friendly communication and a calm, helpful approach. Strong organisation and attention to detail. Confidence using systems and updating information accurately, proficiency in Excel, Word and Outlook A customer-first mindset and eagerness to learn Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits,...

RECEPTIONIST A permanent opportunity to join a leading property developer as a receptionist for a company that operates across the UK and EU, with a presence in over 15 countries. Based in W1F, this role is the heart of the office and the face of the business at the London Head Office. You will provide a professional front-of-house service, manage reception duties, and ensure a welcoming and efficient environment for visitors and staff. RECEPTIONIST ROLE: Greeting external clients such as international investors and visitors Answering all incoming phone calls from internal and external stakeholders Managing two email inboxes, responding to emails where appropriate and forwarding enquiries to relevant teams and departments Taking full ownership of restocking facilities, snacks and kitchen supplies, including beverages, coffee, tea, milk and breakfast items Supporting the organisation of office events and recurring weekly company-wide breakfasts for 80-100 people Allocating...

Trainee Account Manager - Marine Sector Do you love boats, sailing, or anything to do with being out on the water? Looking for a role where you can build real relationships, learn the ropes, and grow into a full Account Manager position? If that sounds like you, this could be a great next step. We're looking for someone with natural people skills and a genuine passion for the marine world. Whether you've already had some client-facing experience or you're eager to move into a role where you'll support customers day-to-day, we can help you develop into a confident Account Manager. What you'll be doing Supporting a portfolio of marine-sector clients and learning how to manage accounts independently. Helping customers with queries, product information, and ensuring they're getting the best service. Getting to know the industry - from new technologies to the latest innovations in marine equipment. Working closely with the commercial team to prepare quotes, proposals, and...

Customer Service Administrator Havant Hybrid - 2 days a week in office £25,000 Join Hyde as Customer Service Administrator. The Role As a Customer Service Administrator, you will be the first point of contact for customers reporting property repair issues. You'll handle repair enquiries, support customer satisfaction surveys, assist with complaints, and provide essential administrative support to the team. Your work will help ensure a smooth and seamless service for our residents while contributing to improvements in our processes and customer experience. What You'll Do Take ownership of repair enquiries, ensuring swift, effective resolutions that put customers first. Collaborate with trades, contractors, and internal teams to proactively solve issues and keep services running smoothly. Support the resolution of complaints, contributing to fair outcomes and continuous learning. Maintain clear, accurate records that enable insight, efficiency, and excellent...

The Customer Service Associate is responsible for providing exceptional service to inbound customer inquiries while also being responsible for sales of inbound accounts through inbound communication channels. They receive telephone calls/email/chat to handle all aspects of sales & service, including price quotations, product and licensing information, solicitation, negotiation, and problem resolution. They collaborate with the sales team by providing administrative assistance and general support. The Customer Service Associate will use various computer systems to enter and track invoices as well as customer and sales data. This position is key in growing customer relationships, and is vital to our team.   Please note: C1 level and above in English, German & French (written and verbal) is required for this role.   Who You Are: You are eager to get your foot in the door and embrace the fast-paced buzz of the media world. Working for a global leader in...

Trainee Account Manager Our client brings businesses together with communications tech in new and unexpected ways, making their clients more accessible, more productive and more profitable. Working primarily with mid to large-sized UK enterprises, they're recognised leaders within their space. In the last year they've experienced an exciting period of growth and have doubled in size, creating lots of opportunities! You'll join a team where there is a great scope for progression, from Trainee to Senior Account Manager and perhaps even a business leader with us in the future! Trainee Account Manager Package: A competitive basic salary of £26k Y1 OTE of £26k! Comprehensive support and training - both internal and external Excellent scope for progression, earning potential, professional and personal development Regular socials in a welcoming, inclusive atmosphere and regular charity events Incentive company holidays in the snow and sun! Lucrative incentive and bonus schemes...