The Stephenson Centre for Wellbeing consists of a team of one school counsellor, one psychotherapist, two psychologists, and a part time Clinical Lead / Psychologist providing psychological support to the pupils, working in close collaboration with the Director of Safeguarding and the Deputy Head of Pastoral. We are looking to recruit an administrator to provide full secretarial support to the Stephenson Centre for Wellbeing. Working within the small team and reporting directly to the Service Director, you will have relevant secretarial experience and good organisational skills. You will be the first point of contact for the pupils and for telephone/email enquiries from staff and parents. You will be responsible for maintaining the appointments system, producing accurate letters and reports and developing the system of documentation, both paper and electronic. You will have strong IT and database skills, excellent communication skills and the ability to deal with sensitive and...

Customer Services Assistant Permanent Robertsbridge 27K, Company bonus, year on year annual leave growth, health care cash back plan, remote location - you will need to drive for this role (free parking on site). Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic and supportive environment? Our client, is seeking a Customer Services Assistant to join their vibrant team! As a vital member of the Operations department, you'll play a crucial role in ensuring customers receive outstanding service. If you're proactive, detail-oriented, and dedicated to customer satisfaction, we want to hear from you! Key Responsibilities: Order Processing: Accurately enter customer orders into the ERP system, resolve discrepancies, and ensure timely despatch from the warehouse. Customer Support: Handle phone and email inquiries, providing product information, pricing details, and basic technical advice. Coordination: Collaborate with the Sales...

Luxury Online Customer Service Advisor Hourly Rate: 15ph Location: Ladbroke Grove, West London (4 days a week in the head office, Friday WFH) Assignment Length: 4-6 weeks Hours: 9am-5:30pm We are seeking a polished and service-driven Luxury Customer Service Advisor to join a prestigious womenswear brand on an initial 4-6 week temporary assignment . This role is essential in delivering an exceptional and personalised client experience. Ensuring every customer interaction reflects the brand's refined aesthetic and commitment to excellence. Key Responsibilities Deliver personalised customer experience via email phone and live chat Manage high volumes of enquiries across multiple inboxes (Outlook, Gorgias), ensuring timely and consistent responses Act as a brand ambassador with a deep understanding of luxury service standards Handle customer queries relating to orders, deliveries, returns and aftercare with accuracy and attention to detail Process refunds across...

Based in a brand spanking new office you will be working 8am - 4:30pm Monday to Friday. Your role is an integral part of the success of the business and therefore comes with a bonus - paid 6 monthly and up to 10% of your salary. You will have an exciting and varied role, cover the following: Sales Support: Assist the sales team with preparing quotes, proposals, and contracts. Maintain and update customer records, sales reports, and CRM systems. Track sales leads, monitor performance, and follow up with clients as needed. Schedule meetings, demos, and follow-up calls between sales representatives and clients. Coordinate sales materials, presentations, and marketing campaigns. Customer Service: Serve as the first point of contact for customer enquiries via phone, email, or in person. Handle customer enquiries and service requests promptly and professionally. Collaborate with logistics, technical, and service teams to resolve client concerns. Accounts...

Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer...

Reception/Office Manager Location: Birmingham Hours: Monday - Friday, 08:00 - 17:00 Contract: 3 months potential to go perm Salary: 36- 42k DOE About the Role We are looking for a professional and proactive Reception/Office Manager to deliver an exceptional workplace experience while ensuring the smooth day-to-day running of office operations. This is a varied, hands-on role combining reception, facilities management, and office coordination. You will be the face of the business, providing a warm welcome to visitors while acting as the operational backbone of the workplace. You'll play a key part in maintaining high standards across both hard and soft FM services, ensuring compliance, safety, and outstanding service delivery at all times. Key Responsibilities Facilities Management Support delivery of both hard and soft FM services Assist with Planned Preventative Maintenance (PPM) and reactive maintenance Ensure compliance with health, safety, environmental and legislative...

The Role: Temporary Receptionist / Administrator Location: Aberdeen Hours: 8:00 AM - 5:00 PM, Monday-Friday Contract: Full-time, Temporary Pay Rate: 13.00 per hour Are you a confident communicator with a friendly, professional manner and a knack for staying organised? Our client, a reputable and welcoming business based in Aberdeen, is seeking a Temporary Receptionist/Administrator to be the face of their office and provide essential administrative support during a busy period. The Role: This is a varied and people-focused role, ideal for someone who enjoys being the first point of contact and thrives in a fast-paced environment. You'll be responsible for ensuring the front desk runs smoothly while also supporting the wider team with day-to-day administrative tasks. Key Responsibilities: Greet visitors and clients in a professional and courteous manner. Answer and direct incoming calls and manage the reception inbox. Handle incoming and outgoing mail...

Account Manager Location: Edenbridge, Kent Contract Type: Permanent, Office Based - Monday - Friday 9-5.30pm. Salary: competitive + Annual Profit Bonus. Excellent Benefits - 24 days holiday + Bank Holidays, Xmas Close, Health Insurance, Pension, Income Protection, DIS, Social and team events, Career opportunities, Parking. Are you ready to take your career to the next level in a vibrant and growing sector? As an Account Manager, your primary focus will be on retaining and nurturing strong relationships with existing clients. You will play an essential role in supporting our Sales and New Business teams while ensuring that client requirements are met with efficiency and accuracy. The successful candidate for this role will have natural customer service & personal skills, a professional attitude, strong organisational skills, and be looking to develop a career within this thriving business. The Primary focus of this role is the Retention and Strong Relationship...

Account Executive Location: Grays, Essex Hours: Monday to Friday, 9:00am - 5:00pm Salary: 36,750 per annum Benefits: 20 days + bank holidays, pension scheme and on site parking We are seeking a proactive and customer focused Account Executive to join our client's busy Customer Services team. Reporting to the Customer Services Manager, you will play a key role in delivering an exceptional customer experience while supporting operational efficiency across the business. This is an excellent opportunity for someone with strong customer service experience who thrives in a fast paced environment and enjoys building relationships and solving problems. Key Responsibilities Handle inbound calls, process orders, and respond to customer enquiries via a case management system Perform general administrative duties and support day-to-day operations Maintain accurate customer records and ensure all information is up to date Identify opportunities to upsell and support...

An established Managed Service Provider based in Milton Keynes for over 18 years is looking for an additional 1st Line IT Support Engineer to join our growing team. You will be working alongside a team of 8 experienced engineers providing IT support to a wide range of business clients. This role is ideal for someone with at least 1 - 2 years experience working on an IT helpdesk or within an MSP environment who is looking to further develop their technical skills and gain exposure to a wide range of technologies. You will handle support requests from clients via phone, email, remote support tools and our helpdesk system. Where issues cannot be resolved remotely, occasional on-site visits to client sites will be required. This is a fast-paced but friendly environment where engineers are encouraged to expand their technical knowledge and progress their careers. Candidates must be comfortable working in a busy Managed Service Provider environment managing multiple support...

JOB TITLE: Customer Service Team Leader PERKS: Modern open plan office, monthly profit share bonus scheme, holiday buy-back scheme, company sick pay, free onsite parking, Perks at Work scheme, unlimited 'tuck shop' snacks, free lunch every Friday, charity dress down day every Friday, cycle to Work scheme, complementary Birthday vouchers, subsidised workplace massage, eye vouchers, employee assistance programme (EAP), company social and corporate events COMPANY: Manufacturing CONTRACT : Permanent HOURS: Monday - Friday, 8am - 5pm START : ASAP PAY RATE : Up to 36,000 LOCATION: Poole ABOUT THE ROLE: Manage Sales Shared Services Customer Experience Associates, ensuring excellent customer service via phone and email. Handle customer queries using appropriate communication styles. Respond promptly while maintaining a positive, needs-focused approach. Accurately document interactions, track progress, and manage accounts. Proactively identify opportunities...

Customer Service Advisor Salary: 26,500 - 27,000 Location: Southall (Office-Based) Hours: 35 hours per week, Monday to Friday, shifts between 8:00 am and 5:30 pm A well-established, family-run supplier of construction materials is seeking a Customer Service Advisor to join its busy and friendly Southall office. This is an excellent opportunity for someone with strong customer service and order processing experience who enjoys working in a fast-paced office environment. You will play a key role in supporting customers, processing orders, and working closely with the warehouse team to ensure next-day deliveries are fulfilled efficiently. Key Responsibilities Handle inbound customer calls and assist with orders for fixings and ironmongery products. Respond promptly and professionally to customer enquiries via phone and email. Process customer orders accurately and efficiently. Manage forward orders and ensure they are scheduled correctly. Liaise with internal teams...

Customer Experience Officer Are you a skilled communicator with a knack for empathy and professionalism? Do you thrive in a customer-focused environment? We have an exciting opportunity for you! About the Project: Join us in a pilot project aimed at enhancing the accuracy and completeness of customer records. This crucial role involves verifying and updating sensitive customer information with care and compassion, ensuring that each interaction is handled with the utmost professionalism. What You'll Do: Contact Existing Customers: Make outbound calls using approved scripts to reassure customers about the purpose and safety of data collection. Verify and Update Information: Confirm and update confidential customer details while maintaining accuracy and care. Handle Sensitive Conversations: Approach discussions with empathy, professionalism, and patience, managing any customer reluctance or concerns. Record Outcomes Clearly: Ensure all interactions are...

Customer Service Consultant - eduFOCUS has an excellent opportunity for a Customer Service Consultant to join our growing, diverse and friendly team! The position is a full-time permanent role, which will be office-based in Woodbridge, Suffolk and will focus on providing first point of contact for existing and prospective clients. Fantastic company benefits include Competitive Salary: £25,000 £30,000 per annum (depending on experience) Contract: Full-time, permanent position, office based only. Holiday: 28 days annual leave plus bank holidays Hours: 35 hours per week (Monday Friday) About the role As our Customer Service Consultant , you will be the first point of contact for existing and prospective clients, providing friendly and efficient support via telephone and email. You ll help clients with system setup, troubleshooting and general enquiries, ensuring they receive the highest level of service. While most interactions will take place over the...

Job Title: Customer Advisor Location: Leeds city centre Pay Rate: 14.02p/hr Hours: Monday - Friday. Rotating shift pattern with 7 hour shifts starting from 8am and finishing up to 9pm. Rota is on a 6 week basis and can be provided if needed. Hybrid Working : First 8 weeks will be office based, and then you can work 3 days from home after your training is signed off. Contract Type: Temporary - 6 months initially with potential for progression. Start Date : 3rd August 2026 The Stockbroking Senior Customer Advisor offers a dynamic entry point into the financial services sector, particularly within the stockbroking domain. You'll grow and learn in an environment that recognises the importance of team collaboration through building relationships with customers and colleagues. As a Senior Customer Adviser, you'll be handing complex enquiries. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for...

MSite has an exciting opportunity for a Customer Service Representative to join our team working in Liverpool. You will join us on a full-time, permanent basis. We are an extraordinary technology brand looking for extraordinary people. From humble beginnings, MSite has risen to become a global leader, providing state-of-the-art digital identity solutions to some of world s most demanding workplaces. Our customers, including major construction companies, expect an unparalleled level of innovation and quality from our products and services. From our employees, we expect commitment, trust and imagination to be your driving forces. In return, you can expect to play a key role in our story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more. The Customer Service Representative role: As a Customer Service Representative, you will be the first point of contact for MSite customers, delivering exceptional service and support...

JOB TITLE: Customer Service Advisor PAY: 14.40p/hr LOCATION: Dundee HOURS : Full Time, 35 hours per week WORKING PATTERN : Our work style is hybrid, which involves spending at 2 days per week, or 40% of our time, in our office. We'll just need your commitment to 35 hours across Mon-Fri (9.00am-5pm). The first 2 weeks will be 100% office based for training. START DATE : 3rd August CONTRACT: 6 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our investment customers? Our Investment Customer Services function plays a vital role in supporting customers with their queries, concerns, and formal complaints. Ensuring complaints are handled accurately and efficiently is key to delivering fair customer outcomes. We're currently looking for people who care about customers to join our Complaints Support team at Lloyds Banking Group. As a Customer...

Job Title: Front of House/Business Administrator Location: City Centre - Edinburgh Remuneration: 27,000 - 29,000 per annum DOE Contract Details: Permanent, Full Time based in office Working Hours: Rotational basis: 7:45 AM - 4:15 PM and 9:00 AM - 5:30 PM Responsibilities: Join our clients dynamic team as an FOH Business Administrator and play a key role in ensuring their Edinburgh office runs like clockwork! Your responsibilities will include: Reception Excellence: Answer incoming calls and emails professionally, greeting clients warmly and directing them efficiently to meeting rooms Meeting Management: Schedule and coordinate internal/external meetings using Office Tracker software. Prepare meeting spaces to high standards, ensuring refreshments are ready! Event Coordination: Assist in organising staff and client events, from setup to execution. Manage catering and ensure everything runs smoothly Support Staff: Provide tech support for remote staff,...

Internal Account Manager Location: Edenbridge Industry: Manufacturing & Production Contract Type: Permanent, Office Based - Monday - Friday 9-5.30pm. Salary: competitive + Annual Profit Bonus. Excellent Benefits - 24 days holiday + Bank Holidays, Xmas Close, Health Insurance, Pension, Income Protection, DIS, Social and team events, Career opportunities, Parking. Are you ready to take your career to the next level in a vibrant and growing sector? As an Internal Account Manager, your primary focus will be on retaining and nurturing strong relationships with existing clients. You will play an essential role in supporting our Sales and New Business teams while ensuring that client requirements are met with efficiency and accuracy. The Primary focus of this role is the Retention and Strong Relationship Management of Customers. Why Join This Company? Be part of a vibrant, supportive working culture that emphasises teamwork and camaraderie. Enjoy a modern...