Position The Account Executive based at our offices in Ealing will be responsible for the following: Build trust and rapport with partners to exercise cross-sell opportunities Proactively make one hours of outbound calls daily to lapsed and potential customers Work with the Sales Manager to strategically attract a wider target market Create/generate new leads of your own Provide partner feedback to the business and assist with the creation of ongoing partner engagement initiatives Maintain existing revenue by cultivating strong relationships with existing partners Account management of House Accounts, including mapping customer accounts and conducting gap analysis Nurture and re-engage any leads not ready for sale Onboard new partners and assist with account set up and partner relations Be proactive, with outbound calls/emails, ensure you are profiling effectively, generating opportunities and building business relationships Negotiate terms and...

Service Desk Co-ordinator A well-established, privately owned, building services contractor, has a requirement for an experienced service helpdesk administrator to provide high quality service to clients, liaising with the contract managers as well as a team of engineers. Role will be based on a static site near North-West London As the successful Service Desk Co-ordinator, you will be: - Service Desk co-ordinator will be the first point of contact for incoming calls and emails from the client Service Desk co-ordinator will take bookings from all internal and external clients Service Desk co-ordinator will allocate jobs to a team of Gas engineers Service Desk co-ordinator will work alongside the Contract managers to ensure KPI's and SLA's are achieved To be successful as the Service Desk Co-ordinator, you must have: Service Desk co-ordinator must have excellent communications skills and telephone manner Service Desk co-ordinator must have excellent time...

Service Desk Co-ordinator A well-established, privately owned, building services contractor, has a requirement for an experienced service helpdesk administrator to provide high quality service to clients, liaising with the contract managers as well as a team of engineers. Role will be based on a static site near North London As the successful Service Desk Co-ordinator, you will be: - Service Desk co-ordinator will be the first point of contact for incoming calls and emails from the client Service Desk co-ordinator will take bookings from all internal and external clients Service Desk co-ordinator will allocate jobs to a team of Gas engineers Service Desk co-ordinator will work alongside the Contract managers to ensure KPI's and SLA's are achieved To be successful as the Service Desk Co-ordinator, you must have: Service Desk co-ordinator must have excellent communications skills and telephone manner Service Desk co-ordinator must have excellent time management,...

Job Title: Scheduling Administrator Location: High Wycombe Contract Type: Permanent Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment and love building lasting relationships? If so, our client in the utilities sector is searching for a dedicated Scheduling Administrator to join their dynamic team! About the Role: As a Scheduling Administrator, you'll play a vital role in ensuring that customer needs are met with precision and care. Your primary focus will be on creating and nurturing customer relationships, providing "world-class" service while supporting the engineering team in booking and completing calls in line with Service Level Agreements (SLAs). Main Responsibilities: Liaise with engineers and specialists to ensure bookings align with SLAs and all relevant information is shared. Progress all calls using our service management system-keeping things organized and efficient! Update the engineers' calendar to...

Customer Service Administrator Near Thame / Bicester, Oxfordshire 29,000 per annum Monday - Friday Office Based Berry Recruitment are currently recruiting for a friendly, organised, and proactive Customer Service Administrator to join a small and supportive organisation based in a village near Thame, Oxfordshire. This is an excellent opportunity for someone who enjoys customer service and administration , and who takes pride in delivering great support to customers while keeping day-to-day operations running smoothly. The role is easily commutable from Thame , Haddenham , Bicester , and Aylesbury . The Role As a Customer Service Administrator , you will play a key role in supporting both customers and internal teams. You will manage queries, coordinate work schedules, and ensure information is handled accurately and efficiently. This is a varied role combining customer service, inbox management, coordination, and administration within a collaborative team...

Contact Centre Customer Support Advisor / Customer Service Agent A great opportunity for a Contact Centre Customer Support Advisor / Customer Service Agent to join this fast-growing fibre broadband provider, supporting customers with onboarding, broadband technical issues, billing queries and service delivery while providing excellent customer service and troubleshooting support. If you’ve also worked in the following roles, we’d also like to hear from you: Call Centre Customer Service Assistant, Technical Support Advisor, Broadband Helpdesk Advisor, Contact Centre Advisor, Service Desk Advisor     SALARY: £25,000 per annum + Benefits   LOCATION: Altrincham, Greater Manchester, North West England (100% Office Based Monday to Friday) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours Rota Based (Core Working Hours: Monday to Friday 8am–8pm, Every Other Weekend Saturday 10am–5pm, Sunday 10am–3pm   JOB OVERVIEW...