Business Manager, Charlotte Tilbury - Flannels, Leicester Fosse Park 40 hours per week, FT position, Perm Contract About Your Role A Charlotte Tilbury Business Manager is like no other. They are the life and soul of their counter – and come with bags of commercial acumen, an entrepreneurial spirit and the ability to lead a unique vision. They are not afraid of change – they pride themselves on it. Not only do they dare to dream it – they dare to live it. They pride themselves on creating and driving a magical customer experience through building genuine emotional connections, expert artistry and through a passion for exceptional products. They are an ultimate role-model that both customers and colleagues alike admire. About Us As the fastest growing beauty brand – we are on a mission to disrupt and revolutionise the beauty industry. The way we do this is by our spellbinding products, our show stopping artistry and by building world-class emotional connections with...

Business Manager, Charlotte Tilbury - JLP Leicester 40 hours per week, FT position, Perm Contract About Your Role A Charlotte Tilbury Business Manager is like no other. They are the life and soul of their counter – and come with bags of commercial acumen, an entrepreneurial spirit and the ability to lead a unique vision. They are not afraid of change – they pride themselves on it. Not only do they dare to dream it – they dare to live it. They pride themselves on creating and driving a magical customer experience through building genuine emotional connections, expert artistry and through a passion for exceptional products. They are an ultimate role-model that both customers and colleagues alike admire. About Us As the fastest growing beauty brand – we are on a mission to disrupt and revolutionise the beauty industry. The way we do this is by our spellbinding products, our show stopping artistry and by building world-class emotional connections with our global...

• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. • Identify and address safeguarding concerns promptly and effectively. • Meet customer service standards and performance goals. • Respond to difficult and sensitive cases with empathy, patience, and resilience. • Deliver information services across multiple channels (telephone, online, email, and live chat). • Resolve service user issues proactively, calmly, and professionally. • Offer guidance, tailored recommendations, and signposting to Service Users. • Follow established processes and adjust to evolving procedures. •Manage confidential information with strict adherence to data protection standards. • Proactively seek and address feedback to drive continuous improvement in role Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high...

What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to...

National Account Manager Grocery Northern Office (Leeds area) £60,000 £70,000 + benefits We re partnering with a challenger brand in a high-growth, highly competitive category, as they look to hire a National Account Manager to help accelerate the next phase of UK retail growth. The business is scaling quickly, has strong category demand, massively on trend, and is now building a team to take the business through the next phase of growth. This role will sit within the UK grocery/retail side of the business which is currently ambient but will be bringing huge amounts of NPD through to grow onto different shelve, with a clear need to realign accounts around brand and category strategy, strengthen JBPs, and build relationships with the major buying teams. This is a brilliant opportunity for someone who wants to join a challenger brand through a genuine scale-up phase, which is rare in the north. There's a CEO at the helm with past success in growing challenger brands. Key...

Job Description Join us as a Customer Service Team Leader - 12 Months Fixed Term Contract We're looking for a passionate and driven individual to lead our Contributions team - someone who thrives on challenge, inspires others, and is excited to make a real impact. The Contributions team sits in our Client Services area and is responsible for a wide range of tasks, including: Overseeing and processing Direct Debit instructions Processing cheque payments into accounts Refunds of contributions and subscriptions in line with HMRC guidance Investigating, updating and correcting ISA and LISA annual allowances What we're looking for: We're seeking someone who can bring energy, structure, and vision to the team. You'll be: Organised and proactive , with strong time-management skills to juggle priorities and keep the team on track. A strategic thinker , with a good grasp of CASS rules and the ability to spot trends and drive improvements. A planner , able to manage...

GLL is looking for a Customer service advisor at Vauxhall Leisure Centre. If you have the passion for people and the ability to deliver a first-class customer service experience, there has never been a more exciting time to join us. This is more than just a Customer service advisor job, it's a career. As a Customer service advisor, you'll enjoy making a difference to every person who walks through our centres, be it with your warm welcome or through selling them a membership to enhance their lifestyle. Our Customer service advisor's respond to enquiries, converting them into memberships. Customer service advisor's are often a customer's first port of call; you'll answer the phone, deal with transactions, handle any queries, and even go out into the community on outreach projects. From providing team support to the warmest of welcomes, your focus will be on ensuring our customer service level is at the highest level at all times. What you'll do: Be the first point of...

Role Overview The Workplace Experience Support Specialist plays a key role in delivering outstanding workplace and guest experiences. This position ensures colleagues and visitors have access to the spaces, services, and support they need to work safely, comfortably, and efficiently. Working flexibly across the office or from the One Team Hub, the role covers a wide range of responsibilities including front-of-house services, meeting and event support, workplace operations, compliance activities, and logistics. It offers a varied and dynamic environment, combining elements traditionally delivered by multiple teams. Key Responsibilities Customer Experience & Guest Services Provide a high-quality, concierge-style service to colleagues and visitors Support reception and welcome teams as required Manage visitor access, including badge handling and security procedures such as tailgating prevention Work closely with the Workplace Experience Manager on access control, safety,...

Regional Account Manager Field Based South Coast Competitive Base Salary + Car Allowance + Bonus Are you an experienced Sales professional with a passion for the drinks industry? Do you have a proven track record in acquiring new business and managing relationships within the On Trade market? If you re ready to join a leading cider company at the forefront of the industry, we want to hear from you! We are currently representing a dynamic and innovative cider company that is a true pioneer within the market. We are looking for a Regional Account Manager to focus on expanding the company s presence by building relationships with pub groups and wholesalers, while continuing to drive sales with existing customers. Key Responsibilities: Promote the company's products to On-Trade customers within a designated geographic region. Manage and achieve sales targets across regional routes to market. Collaborate with business unit and national account managers to foster...

Regional Account Manager Field Based Midlands Competitive Salary + Car Allowance + Bonus Are you an experienced Sales professional with a passion for the drinks industry? Do you have a proven track record in acquiring new business and managing relationships within the On Trade market? If you re ready to join a leading cider company at the forefront of the industry, we want to hear from you! We are currently representing a dynamic and innovative cider company that is a true pioneer within the market. We are looking for a Regional Account Manager to focus on expanding the company s presence by building relationships with pub groups and wholesalers, while continuing to drive sales with existing customers. Key Responsibilities: Promote the company's products to On-Trade customers within a designated geographic region. Manage and achieve sales targets across regional routes to market. Collaborate with business unit and national account managers to foster relationships with...

Summary: Do you want to jump-start your career while earning a well-regarded qualification? Do you have a strong desire to help others? Do you want to be a part of an award-winning team with a meaningful purpose? Then do not pass up this opportunity We have regular apprenticeship intakes with a guaranteed, permanent position on successful completion. As a Customer Service Apprentice, you will use your entire passion, drive, and willingness to give great service. And with so much variation, you can be sure that no two days will ever be the same. You'll aid with billing inquiries, providing refunds, and setting up payment plans, as well as resolving water supply concerns including leaks and other problems. The Institute of Customer Service has given our Customer Service team the distinction grade. We are one of just 18 organisations in the country to get this coveted honour. As a result, you'll be joining a team that provides their all. This is a structured 24-month...

Customer Service Specialist I Location: Horsham (Langhurstwood Rd) - Remote Options Available Position Type: Full-Time, 3-Month Contract (Potential for extension) Hours: 37.5 hours per week Monday to Friday, 07:30 - 16:00 (45-minute lunch break) Pay Rate: 15.86 per hour Start Date: ASAP Positions Available: 2 About the Role We are seeking a highly organized and detail-oriented Customer Service Specialist I to join our Supply Chain Support and Administration team. In this role, you will play a crucial part in bridging the gap between project management, logistics, and finance. Your daily activities will involve reviewing project documentation, initiating client invoices, tracking freight costs, and maintaining vital KPI tracking systems. This is a fantastic opportunity for a professional with a background in supply chain, logistics, or finance to thrive in a high-skill, fast-paced environment. Key Responsibilities Invoicing & Finance Support:...

Practice Group / Department: Finance Operations Job Description Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East. We provide the world's preeminent corporations and financial institutions with a full business law service.   With over 50 offices and 7,000 employees worldwide, our culture is the thread that connects us, as well as our values of unity, quality and integrity. Our strategy and culture are connected – defined by shared ambition, global collaboration and a one-team mindset. We believe pioneering work happens when people are empowered to think beyond boundaries, explore new opportunities and grow through diverse experiences. Alongside the right skills and experience, we look for people who are innovative, commercially minded, and motivated by the impact of the work they do – ready to share in our ambition...

Customer Service Manager – Birmingham CrossCountry Trains are seeking to recruit an experienced Customer Service Manager to join their team in Birmingham. The successful applicant will have responsibility for the management and leadership of customer service teams throughout Birmingham and its surrounding areas, including activities such as management of Train Managers, catering, revenue protection, cash handling, station access contracts, station operations and train cleaning.  Please note that this is a safety critical role. Key aspects of the role will include: Leading your teams:  Lead and direct all Customer Service Teams in line with business objectives and in accordance with all appropriate legislation, industry standards, directives and codes of practice and to ensure a safe and risk free environment.  Great service: Ensure delivery of excellent service to all customers consistently, in accordance with business specifications and seek to...

Customer Service Administrator Salary 26,000 - 26,500 (10% Bonus) About the Role We're looking for a proactive and customer-focused Customer Service Administrator to join a fast-paced and supportive operations team. This is an exciting opportunity for someone who enjoys problem-solving, delivering exceptional customer experiences, and working in a role where accuracy and communication really matter. As a key member of the team, you'll manage customer enquiries, resolve account and service-related issues, and ensure customer information is maintained accurately and efficiently. You'll work collaboratively with internal departments and external stakeholders to deliver high-quality outcomes while meeting service targets and KPIs. This role is ideal for someone who thrives in a busy environment, enjoys taking ownership of tasks, and is passionate about making a positive difference for customers. Key Responsibilities Deliver outstanding customer service across telephone, email,...

Customer Service Manager (Part Time) Temporary role to start ASAP for 3-6 months £24.87 per hour Location: Histon Hours per week: 17.5 - can be worked to suit you but much be on site in Histon Join Our Client as a Customer Service Manager and lead a dynamic team in delivering exceptional customer experiences. Operating within the community housing sector, Our Client is renowned for fostering a supportive and innovative environment that values growth, collaboration, and community impact. In this strategic role, you will oversee a team responsible for frontline customer interactions, ensuring issues are resolved promptly and service standards are consistently met. This part-time position offers flexibility, with 17.5 hours per week, tailored to fit your schedule, while working on-site to maintain close team engagement. Key responsibilities include: Leading and motivating the customer service team, including Advisers and Lettings Co-ordinators. Ensuring high-quality service delivery...

We're Hiring: Operations Customer Service Coordinator Location: Immingham Docks Pay Rate: 13.21per hour Hours: 40 hours per week / Monday to Friday Are you organised, proactive, and passionate about delivering outstanding customer service? We're looking for an Operations Customer Service Coordinator to join our team and support the smooth running of our operations while ensuring a first-class customer experience. About the Role This is a varied and fast-paced role where you'll play a key part in supporting operational activities, managing processes, and building strong relationships across internal teams and external stakeholders. You'll help ensure efficiency, safety, and continuous improvement within the department. Key Responsibilities Operations & Customer Service: Become fully proficient in company systems, ensuring compliance with internal and legislative requirements Maintain accurate records and provide updates to the Line Manager when...

Contact Centre Advisor Location: Hybrid Working % at our Bournemouth Hub with flexibility to work from home Salary : £26,227.50 per annum If you re looking for a role where no two days are the same, where you can grow, learn, and be part of something meaningful, then our Contact Centre could be the perfect launchpad for your career in housing. This is far more than answering a phone - it s about helping people, problem solving, supporting communities, and being part of a team that cares. We have the following opportunities available; Permanent, Full Time (37.5 hours per week) Permanent, Part Time (25 hours per week) Permanent, Part Time (18.5 hours per week) Why you ll love working with us A varied, exciting role Fast paced, challenging and rewarding A supportive, friendly team culture A place where your development truly matters Huge opportunities to grow your career At Stonewater, you ll join a team where people build long,...

Job Title: Customer Service Claims Handler Location: Liverpool Salary: 26,938 - 30,916 per annum, Plus up to 1,500 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 5 Saturdays What you will be doing: In first party claims our purpose is to help our customers when they need us the most with speed, ease and understanding To work as a team to proactively manage a portfolio of customer repair claims through to settlement To ensure that complete and thorough indemnity investigations are carried out on all claims Work closely with suppliers to fulfil customers' needs during their claims journey Utilising our in-house engineers to assess whether the damage sustained is a repairable prospect Accurate payment to our customers and their representatives regarding claims settlement Data integrity is key when keeping a...

Location: Horsham Job Type: Permanent Full Time Salary: £30,500 per annum Working hours: Monday to Friday, 8:00 to 17:00 What you'll do: Identify client requirements through telephone, Request Portal, and e-mail communications. Raise and manage to completion PPM and reactive Work Orders in a CAFM System to deliver KPIs. Progress both colleagues and suppliers to ensure that EMCOR UK SLAs are met. Record and respond to Compliments and Complaints. Produce Quotations, chase approvals and arrange for work to be carried out via raising Purchase Orders to subcontractors and arranging for access to Site. Maintain and update the CAFM Work Order Records to ensure complete clarity of job progress, managing Work in Progress and ensure timely closure. Achieve closure of Work Orders to financial deadlines to ensure prompt payment. Take ownership for managing Work Orders from the first telephone call through to client feedback following completed works and manage...