Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer...

DXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. . click apply for full job details

Summary: Are you seeking a team that shares your passion for providing excellent customer service? Are you a determined individual? Do you enjoy setting goals for yourself? If so, this is a chance you won't want to pass up This is a critical position within our fast-paced, friendly, and award-winning Customer Service team. You understand your customer's point of view and make them feel important. Your warmth, passion, and commitment will assist us in getting it right the first time for our customers. No two days are the same. You'll help customers with water bills, refunds, payment plans, and occupant changes. You'll also be helpful if they have problems with their water supply. You enjoy working towards targets, love problem solving, and take satisfaction in delivering the best solutions possible. The salary is £25,948.87. We also offer bonuses for meeting targets. You can earn an extra £3,000 on average and up to £6,300 in total. Monday through Friday, 08:00 - 19:00, and...

Summary: Do you want to jump-start your career while earning a well-regarded qualification? Do you have a strong desire to help others? Do you want to be a part of an award-winning team with a meaningful purpose? Then do not pass up this opportunity We have regular apprenticeship intakes with a guaranteed, permanent position on successful completion. As a Customer Service Apprentice, you will use your entire passion, drive, and willingness to give great service. And with so much variation, you can be sure that no two days will ever be the same. You'll aid with billing inquiries, providing refunds, and setting up payment plans, as well as resolving water supply concerns including leaks and other problems. The Institute of Customer Service has given our Customer Service team the distinction grade. We are one of just 18 organisations in the country to get this coveted honour. As a result, you'll be joining a team that provides their all. This is a structured 24-month...

The Role The Law Society is the membership body for the legal profession. Our members are at the heart of what we do, and we're committed to providing ongoing support, training and events to assist them in their careers. The Support Centre is at the forefront of the organisation and will see you liaise with both the public and the profession managing high call volumes and responding to queries that arise via online mediums. This is a busy and varied role working as part of a supportive and helpful team who adopt the values of the Law Society and care about the service they provide. As Customer Service Officer you will be the first port of call for anyone wishing to speak to the Law Society, directing calls across the organisation you will be a polite and well-mannered individual with a proven background of working in a high-volume customer service environment. If you have a positive attitude, helpful nature and want to join an organisation that offers a wonderful benefits...

Customer Service Specialist I Location: Horsham (Langhurstwood Rd) - Remote Options Available Position Type: Full-Time, 3-Month Contract (Potential for extension) Hours: 37.5 hours per week Monday to Friday, 07:30 - 16:00 (45-minute lunch break) Pay Rate: 15.86 per hour Start Date: ASAP Positions Available: 2 About the Role We are seeking a highly organized and detail-oriented Customer Service Specialist I to join our Supply Chain Support and Administration team. In this role, you will play a crucial part in bridging the gap between project management, logistics, and finance. Your daily activities will involve reviewing project documentation, initiating client invoices, tracking freight costs, and maintaining vital KPI tracking systems. This is a fantastic opportunity for a professional with a background in supply chain, logistics, or finance to thrive in a high-skill, fast-paced environment. Key Responsibilities Invoicing & Finance Support:...

Contact Centre Advisor Croydon office location with Hybrid working £28,675 per annum plus Civil Service Pension Permanent, Full-Time At the Pension Protection Fund (PPF), we provide security in retirement for our members and millions of people throughout the UK who belong to defined benefit (DB) pension schemes. Through the PPF and Financial Assistance Scheme (FAS), we compensate members for their pensions after the employer funding their pension becomes insolvent. In total, we look after over 400,000 members across the PPF and FAS. With over £30 billion in assets under management, our investments support long-term economic growth across the UK. Our award-winning team of around 450 professionals has earned the IPE UK Pension Fund of the Year title three times in seven years. We work closely with government and industry partners to improve outcomes for scheme members, employers, and the broader pension system-playing a vital role in strengthening retirement...

Trainee Contact Centre Advisor - Apprenticeship Croydon office location with hybrid working Salary: £23,500 per annum plus Civil Service Pension Full-Time, 18 month FTC At the Pension Protection Fund (PPF), we provide security in retirement for our members and millions of people throughout the UK who belong to defined benefit (DB) pension schemes. Through the PPF and Financial Assistance Scheme (FAS), we compensate members for their pensions after the employer funding their pension becomes insolvent. In total, we look after over 400,000 members across the PPF and FAS. With over £30 billion in assets under management, our investments support long-term economic growth across the UK. Our award-winning team of around 450 professionals has earned the IPE UK Pension Fund of the Year title three times in seven years. We work closely with government and industry partners to improve outcomes for scheme members, employers, and the broader pension system-playing a vital role...

Practice Group / Department: Finance Operations Job Description Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East. We provide the world's preeminent corporations and financial institutions with a full business law service.   With over 50 offices and 7,000 employees worldwide, our culture is the thread that connects us, as well as our values of unity, quality and integrity. Our strategy and culture are connected – defined by shared ambition, global collaboration and a one-team mindset. We believe pioneering work happens when people are empowered to think beyond boundaries, explore new opportunities and grow through diverse experiences. Alongside the right skills and experience, we look for people who are innovative, commercially minded, and motivated by the impact of the work they do – ready to share in our ambition...

Customer Service Manager – Birmingham CrossCountry Trains are seeking to recruit an experienced Customer Service Manager to join their team in Birmingham. The successful applicant will have responsibility for the management and leadership of customer service teams throughout Birmingham and its surrounding areas, including activities such as management of Train Managers, catering, revenue protection, cash handling, station access contracts, station operations and train cleaning.  Please note that this is a safety critical role. Key aspects of the role will include: Leading your teams:  Lead and direct all Customer Service Teams in line with business objectives and in accordance with all appropriate legislation, industry standards, directives and codes of practice and to ensure a safe and risk free environment.  Great service: Ensure delivery of excellent service to all customers consistently, in accordance with business specifications and seek to...

Location: Crawley, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Thales technology makes it possible for two thirds of planes to take off and land safely. Thales also protects 80% of the world’s payment card transactions and is Europe’s number one supplier of defence electronics. Beyond that our people have made London’s Jubilee and Northern Lines 20% more efficient and have delivered more than 300 air defence radars in 26 countries. We’re a leading name in our markets and a diverse, constantly evolving organisation. We are currently looking to recruit an  End User Support Technician  to...

• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. • Identify and address safeguarding concerns promptly and effectively. • Meet customer service standards and performance goals. • Respond to difficult and sensitive cases with empathy, patience, and resilience. • Deliver information services across multiple channels (telephone, online, email, and live chat). • Resolve service user issues proactively, calmly, and professionally. • Offer guidance, tailored recommendations, and signposting to Service Users. • Follow established processes and adjust to evolving procedures. •Manage confidential information with strict adherence to data protection standards. • Proactively seek and address feedback to drive continuous improvement in role Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high...

Customer Service Administrator Salary 26,000 - 26,500 (10% Bonus) About the Role We're looking for a proactive and customer-focused Customer Service Administrator to join a fast-paced and supportive operations team. This is an exciting opportunity for someone who enjoys problem-solving, delivering exceptional customer experiences, and working in a role where accuracy and communication really matter. As a key member of the team, you'll manage customer enquiries, resolve account and service-related issues, and ensure customer information is maintained accurately and efficiently. You'll work collaboratively with internal departments and external stakeholders to deliver high-quality outcomes while meeting service targets and KPIs. This role is ideal for someone who thrives in a busy environment, enjoys taking ownership of tasks, and is passionate about making a positive difference for customers. Key Responsibilities Deliver outstanding customer service across telephone, email,...

Customer Service Manager (Part Time) Temporary role to start ASAP for 3-6 months £24.87 per hour Location: Histon Hours per week: 17.5 - can be worked to suit you but much be on site in Histon Join Our Client as a Customer Service Manager and lead a dynamic team in delivering exceptional customer experiences. Operating within the community housing sector, Our Client is renowned for fostering a supportive and innovative environment that values growth, collaboration, and community impact. In this strategic role, you will oversee a team responsible for frontline customer interactions, ensuring issues are resolved promptly and service standards are consistently met. This part-time position offers flexibility, with 17.5 hours per week, tailored to fit your schedule, while working on-site to maintain close team engagement. Key responsibilities include: Leading and motivating the customer service team, including Advisers and Lettings Co-ordinators. Ensuring high-quality service delivery...

Computershare is global leader in financial administration with over 12,000 employees across more than 22 different countries. Many of the world's leading organisations use us to streamline and maximise the value of relationships with their investors, employees, creditors and customers. Our global footprint means we have the scale to maintain robust compliance, audit, risk, financial crime, disaster recovery and business continuity planning programs - offering peace of mind to our clients and their customers. AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with Computershare to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where...

Our client based in Egham are seeking a Receptionist to come and join their team for 3 weeks on a temporary basis. You will be the first point of contact for all visitors, providing a warm welcome and ensuring top customer service is provided to all customers. We are looking for an individual with previous and recent reception experience, a multi tasker with good solid communication and organization skills. Responsibilities are, however are not limited to: Meeting and greeting visitors Providing a warm welcome into the office Updating records Assisting the wide team with any Admin duties that are required Managing and book in appointments Inbound and outbound telephone calls Ensuring the reception area is clean and tidy throughout the day Job Details Job Title: Receptionist Location: Egham Hourly Rate: 14.20 per hour Start Date: Monday 6th July End Date: Friday 24th July Working Days and Hours: Monday - Friday, 8:30 am - 4:30 pm If you are...

Put Customers First and Build a Career in Customer Service Do you care about doing the right thing for customers? Not just answering queries, but really understanding what has gone wrong and taking the time to put it right? If you take pride in helping people, enjoy solving problems, and don't just settle for quick fixes, this could be a great fit. We are recruiting for an online retail brand that genuinely puts the customer at the centre of everything they do. In this role, you won't just be responding to queries. You will have the chance to look deeper, understand root causes, and help improve the overall customer experience. What you'll be doing Supporting customers across phone, email, live chat, and social media Taking the time to understand each situation properly and respond with care Solving problems in a way that feels fair and right for the customer Taking ownership of issues and seeing them through to resolution Looking for patterns and flagging ways...

We're Hiring: Operations Customer Service Coordinator Location: Immingham Docks Pay Rate: 13.21per hour Hours: 40 hours per week / Monday to Friday Are you organised, proactive, and passionate about delivering outstanding customer service? We're looking for an Operations Customer Service Coordinator to join our team and support the smooth running of our operations while ensuring a first-class customer experience. About the Role This is a varied and fast-paced role where you'll play a key part in supporting operational activities, managing processes, and building strong relationships across internal teams and external stakeholders. You'll help ensure efficiency, safety, and continuous improvement within the department. Key Responsibilities Operations & Customer Service: Become fully proficient in company systems, ensuring compliance with internal and legislative requirements Maintain accurate records and provide updates to the Line Manager when...

Contact Centre Advisor Location: Hybrid Working % at our Bournemouth Hub with flexibility to work from home Salary : £26,227.50 per annum If you re looking for a role where no two days are the same, where you can grow, learn, and be part of something meaningful, then our Contact Centre could be the perfect launchpad for your career in housing. This is far more than answering a phone - it s about helping people, problem solving, supporting communities, and being part of a team that cares. We have the following opportunities available; Permanent, Full Time (37.5 hours per week) Permanent, Part Time (25 hours per week) Permanent, Part Time (18.5 hours per week) Why you ll love working with us A varied, exciting role Fast paced, challenging and rewarding A supportive, friendly team culture A place where your development truly matters Huge opportunities to grow your career At Stonewater, you ll join a team where people build long,...

Job Title: Customer Service Claims Handler Location: Liverpool Salary: 26,938 - 30,916 per annum, Plus up to 1,500 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 5 Saturdays What you will be doing: In first party claims our purpose is to help our customers when they need us the most with speed, ease and understanding To work as a team to proactively manage a portfolio of customer repair claims through to settlement To ensure that complete and thorough indemnity investigations are carried out on all claims Work closely with suppliers to fulfil customers' needs during their claims journey Utilising our in-house engineers to assess whether the damage sustained is a repairable prospect Accurate payment to our customers and their representatives regarding claims settlement Data integrity is key when keeping a...