Job Title: Customer Service Advisor Location: Remote Contract Type: Temporary Working Hours: Part Time (Rolling 2 week Rota on Option 1 and 2) Option1 8am-12noon, Monday to Friday 8am-12noon Thursday off, and working 11am-3pm on a Saturday Option 2 9-1 (Mon-Thurs and working 9-1 Saturday) Week 2: 9-1 (Mon-Fri) Option 3 4pm - 8pm Monday to Friday Exciting Opportunity Awaits! Our client is seeking a dedicated Customer Service Advisor to provide vital support to customers during their time of need. This role involves being the first point of contact for both inbound and outbound calls, ensuring each customer interaction is handled with care and professionalism. Key Responsibilities: Manage customer inquiries via telephone, email, and webchat, updating the system with call notes. Deliver exceptional service by proactively addressing concerns and aiming for first-time resolutions. Support customers in sensitive circumstances while maintaining...