Exciting Opportunity in Guildford! Temporary Reception Role Available Position: Reception (Guildford 7-8-9/10) Contract Type: Temporary Location: Guildford Pay rate: 13.33 an hour Working hours: 8:30AM to 5:00PM Key Responsibilities: Welcoming visitors and providing a professional first point of contact Managing visitor sign-in procedures and issuing passes Answering and transferring calls in a professional manner Coordinating meeting room bookings and preparing rooms for meetings Handling incoming and outgoing post, deliveries, and couriers Supporting employees and guests with general enquiries Maintaining a tidy, professional, and well-presented reception area Assisting with administrative tasks and office support duties Managing visitor logs and ensuring security procedures are followed Delivering exceptional customer service at all times What Our Client Is Seeking: Team Players: Individuals who thrive in a collaborative environment and can...

Customer Service Manager Guildford- Free Parking 45K - 55K (DOE) - Benefits, Performance Bonus, Monthly Socials This role is office based Monday - Friday Overview: Are you an experienced Customer Services Manager looking for a new challenge? Join my client who has rapidly grown in the last 5 years and is actively looking for an experienced Customer Service Manager to help improve and grow their already successful Customer Service Team. The business specialises in manufacturing award winning products across UK & Europe and they have successfully built up their reputation in the market with award winning products. As the Customer Services Manager you will be providing direction, support and coaching members of the 20+FTE Customer Service Team. You will be reviewing the current processes and adapting these to increase efficiency and reducing costs, whilst ensuring that the experience for the staff and the customer is improved. Responsibilities:...

Are you a Customer Service Champion with excellent communication skills? Are you passionate about delivering exceptional service and solving customer's problems? Our client, a fast-growing organisation in Guildford, is seeking two Customer Service Advisors to join their team. This is an exciting opportunity to be part of a dynamic and customer-focused organisation. What's in it for you? A great place to work with a fun and supportive environment Hybrid role with free parking in Guildford Full-time working hours (9am - 5.30pm) Opportunity to make a positive impact and be a Brand Ambassador for the organisation A rewarding salary of 27,999.16 per annum Responsibilities: Manage incoming contacts from customers, demonstrating empathy, patience, and accuracy Identify and assess customers' needs to ensure satisfaction Provide accurate and complete information using the appropriate tools Maintain detailed records of customer interactions and process...

Customer Service Coordinator Location: Surrey Wheelchair Services Salary/Rate: £26,567.99 Customer Service Coordinator Monday to Friday 8.00am 5.00pm, 40 hours a week Kingsway Business Park, Forsyth Road GU21 5SA Rewards & Benefits: Company Pension Scheme Free on-site parking Life Assurance Scheme Company Sick Pay Scheme Wellbeing initiatives We are currently looking for a Customer Service Coordinator to join the team within our Surrey Wheelchair Service Centre based in Woking. Day to day you will handle calls from our service users, family members and healthcare professionals acting as the first point of contact for any queries or enquires. We are a fast-growing business and a leading provider of Healthcare Service solutions. We work in partnership with the NHS to deliver the Surrey Wheelchair Service which is an integrated service delivering clinical needs and a repair service. The Role: Manage incoming calls and emails,...

Customer Contact Advisor Full-time Monday to Friday 13.00 per hour About the role Our client is seeking a proactive Customer Contact Adviser to manage and support a portfolio of customer accounts and driver routes for the division. You will be responsible for delivering excellent customer service, retaining and developing accounts, and working closely with our drivers and operations team to ensure smooth, accurate deliveries. Key Responsibilities Build and maintain strong relationships with allocated customer accounts Make outbound and inbound calls to customers, processing orders, exchanges and sanitisation Accurately input and update all orders on system and ensure they are allocated to the correct delivery routes Carry out daily route calls to customers, amending deliveries as required Take ownership of customer queries, resolving them within agreed timescales Work closely with drivers to maintain accurate route and customer data Complete all...

This full-time, permanent position has a starting salary of 31,659 per annum based on a 36 hour working week. We are excited to be recruiting two new Customer Service Information Officers to join our excellent team at Surrey County Council's Contact Centre. You'll be part of a team that values development and collaboration, and you will play a key role in maintaining the outstanding service we provide to our residents. We have positions available in East and West Surrey. You will be able to select your preference as part of the application process. The role offers hybrid working and as a team we typically split our time between working from home and collaborating in the office for two days per week. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service plus bank holidays (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up...

About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business many of theses areas are subject to SLA s, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional, experienced Customer Service Agent/Helpdesk Agent to join an established operation with scope to drive and enhance the service at every opportunity. This role works on fortnightly shift pattern, working 40 hours per...

From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single...

From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single...

Upon application for this role you will receive a text message/email link to engage with our AI agent, please complete this to enhance your application Temporary Customer Service Advisor Staines Immediate Start Ongoing Temporary Role Are you an experienced Customer Service Advisor looking for a long-term temporary opportunity with an immediate start? We are currently recruiting for a Customer Service Advisor to join a friendly and supportive team based in Staines . This is a fully office-based position offering a great working environment and the opportunity to contribute to a busy customer-focused organisation. Key Details: Position: Customer Service Advisor Location: Staines Hours: 37 hours per week, Monday to Friday, 9:00am - 5:00pm Contract: Ongoing Temporary Assignment Start Date: Immediate Working Pattern: Fully office-based (non-hybrid) Responsibilities: Handling inbound telephone and email enquiries Providing excellent customer service...

Customer Service Executive Location: Esher with on-site parking Salary: 27k to 29k plus 25 days holiday plus BH, up to 10% contributory pension scheme, EAP, critical illness cover, income protection, death in service, healthcare cash back scheme, monthly pastries, Summer & Xmas parties and regular socials. Working Pattern: 37.5 hours per week, Monday to Friday, flexible start and finish times, hybrid option after 3-month probation (3 days in the office, 2 at home) Start Date: ASAP! Please apply if you have a Scientific Degree or have aerospace knowledge! As a Customer Service Executive, you will be responsible for managing customer orders, supporting the sales team, and acting as a key point of contact for customers throughout the order lifecycle. You'll be joining a growing and successful organisation with a strong team culture, where collaboration and customer service excellence are highly valued. This is an excellent opportunity to develop your skills and...

Customer Service Advisor Epsom 12.71 per hour Shifts 9-5 and 10-6 Temporary- 2-month contract Are you friendly, confident and enjoy helping people? We are currently recruiting for Customer Service Advisors to join a busy and friendly team based in Epsom. This is a great opportunity for someone with excellent communication skills who enjoys speaking to customers and providing a helpful, professional service. The Role Handling customer enquiries by telephone and email Providing information and resolving customer queries Updating customer records and systems accurately Dealing with a variety of enquiries in a friendly and professional manner Working as part of a busy and supportive customer service team About You Previous customer service experience handling a high volume of incoming and outgoing calls is essential Excellent communication skills and a confident telephone manner Confident speaking with customers and able to handle enquiries...

The starting salary for this role is 28,546 per annum, working 36 hours per week. Be the first point of call at Surrey Fire & Rescue Service! Are you an organised, professional and customer-focused administrator looking for a role where your work genuinely makes a difference? Surrey Fire & Rescue Service is seeking a Receptionist & Business Support Assistant to become a key member of our Business Support Team. This is an exciting opportunity to work at the centre of a busy emergency service organisation, providing essential support to operational crews, managers, partners and members of the public. As the first point of contact for our Headquarters, you'll play a vital role in creating a professional and welcoming experience for visitors while ensuring vital communications, information and administrative processes run smoothly across the Service. This is a full-time, office-based position located at Surrey Fire & Rescue Service Headquarters in Reigate. Due to...