If you are from a Customer Services, Sales, Retail, Estate Agents, Recruitment, Finance, Telesales, Complaint Handling background we would love to hear from you as you may have the transferable skills we are looking for! We are looking for a number of Collection Account Managers to join a friendly team in the heart of Truro to work with some new Commercial Clients! Join a company with great earning potential! Do you want to join a company who fly their colleagues to their Annual General Meeting? Look no further! You will have an excellent telephone manner and be able to provide customer service over the phone ensuring professionalism at all times. On a day to day basis you will be contacting customers that have fallen into arrears with their clients to collect payments over the phone and working with them to negotiate repayment plans. You must be able to remain calm, focused and professional under pressure. Telephone experience is preferred but not essential as full...

Plymouth City Council is committed to providing access, aids, adaptations and alternatives wherever possible and reasonable adjustments to enable people with disabilities to fulfil the criteria for, and undertake the duties of its' jobs. To deliver an excellent, customer focussed front line service in writing, online, in person and over the phone actively taking ownership of issues and seeing them through to resolution Key Customer Advisor Accountabilities & Key Measures Role Outcomes Deal with enquiries, providing advice and guidance to customers (30%) Check applications, consider evidence, make decisions and produce documents based on set criteria (30%) Take ownership of issues and see through to a resolution for customers, keeping them informed as required. (30%) Maintain an awareness of changes to guidance and local policies/procedures Communicate with customers in a variety of ways (including face to face, online, over the phone)...

Trainee Account Manager Our client brings businesses together with communications tech in new and unexpected ways, making their clients more accessible, more productive and more profitable. Working primarily with mid to large-sized UK enterprises, they're recognised leaders within their space. In the last year they've experienced an exciting period of growth and have doubled in size, creating lots of opportunities! You'll join a team where there is a great scope for progression, from Trainee to Senior Account Manager and perhaps even a business leader with us in the future! Trainee Account Manager Package: A competitive basic salary of £35k Y1 OTE of £50k! Comprehensive support and training - both internal and external Excellent scope for progression, earning potential, professional and personal development Regular socials in a welcoming, inclusive atmosphere and regular charity events Incentive company holidays in the snow and sun! Lucrative incentive and bonus schemes...