LOCATION: PARKWAY SHOPPING CENTRE NEWBURY SHIFT PATTERN: Weekends, might might change suit business needs. 20 hours with overtime for sickness and hoilday, 20 hours per week PAY RATE: £13.75 hours per week If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! ROLE OVERVIEW AND PURPOSE Your responsibilities will be looking out for the safety and welfare of members of the public who visit the Centre, to ensure that they have a pleasant shopping experience without fear of any incidents occurring which may affect that experience. KEY RESPONSIBILITIES • Responding to both written and verbal enquiries from Customers • Directing Customers to required stores within the Centre • Transferring telephone calls to Management staff • Selling Eden Centre gift cards and reconciling cash at the end of the day • Health and Safety checks •...

Adecco are recruiting for a Customer Service Assistant to join their clients team based in Newbury! Monday-Friday Office based (Newbury) 28,000- 29,000 depending on experience Key Responsibilities Deliver end-to-end customer service, managing customer expectations in a timely and accurate manner. Process B2C orders accurately and ensuring documentation is correctly attached within internal systems. Manage replacements and refunds within ERP and customer portals. Respond to customer enquiries through online portals within agreed SLAs. Maintain stock availability across systems and liaise with Supply Chain teams to replenish stock where required. Process RMA documentation. Complete weekly billing tasks accurately and on time. Work closely with third-party logistics partners to ensure timely deliveries, collect proof of delivery and upload to internal systems within required timeframes. Liaise with Sales teams to confirm pricing and discounts, sharing updates with...

Adecco are recruiting for a Customer Service Co-Ordinator to join their clients team based in Newbury. Key Responsibilities Act as the main point of contact for customer enquiries Process customer orders accurately and within required timeframes Deliver a high standard of customer service, working with internal departments to meet customer expectations Identify opportunities to upsell or cross-sell products where appropriate Provide administrative and customer support to the sales team and Key Account Manager Assist with debit and credit note processing Handle customer requests, issues, and complaints in a professional and timely manner About You Previous experience in a customer service role, ideally within a similar environment Excellent telephone manner with the ability to adapt communication style to different customers Enjoys working as part of a small, collaborative team Calm and composed when working under pressure Highly organised, flexible, and keen...