Job Type: Permanent Location: Gloucester, Gloucestershire Hours: 40 hours per week Competitive Salary & Benefits The 1,400 people across Hayley Dexis are at the centre of everything we do. By embracing the "Hayley Way" and consistently delivering industry-leading customer service, they play a vital role in our ongoing success. Do you enjoy building strong customer relationships and turning technical and commercial requirements into solutions that drive business growth and deliver exceptional client outcomes? We're excited to offer a brilliant opportunity for an Account Manager to be based at our busy and experienced branch in Gloucester. About the Account Manager role: You'll be undertaking tasks such as responding to incoming enquiries, responding to customer queries and processing orders. Expect to be on the phone as well as being the face of our trade counter, providing expert knowledge and assistance to any walk-in customers. You'll proactively follow up...

Temporary Receptionist BS35 2GA Monday to Friday, 9:00am - 5:00pm £13.50 per hour Temporary Ongoing Assignment Are you a friendly, professional, and organised individual looking for your next opportunity? We are currently recruiting for a Temporary Receptionist to provide front-of-house support for a busy and welcoming care setting. This role will continue until a permanent Receptionist has been appointed. The Role As the first point of contact, you will play a key role in creating a positive experience for visitors, residents, families, and colleagues. You will be responsible for ensuring the reception area operates smoothly and efficiently while providing excellent customer service. Key Responsibilities Meeting and greeting visitors in a professional and friendly manner. Answering and directing incoming telephone calls and enquiries. Taking accurate messages and passing them to the relevant person. Managing visitor sign-in procedures and...

Client Lead Salary: £45,000 - £65,000 per annum Location: Bristol Working Arrangement: Hybrid - ideally 2 days per week in the office Job Type: Full-time About the Role We are recruiting on behalf of our client, a B Corp-certified creative communications agency specialising in consumer brands and FMCG, who are looking for an experienced Client Lead to join their growing team in Bristol. This opportunity would suit an established PR Account Director or Senior Account Director looking to take ownership of key client relationships, lead creative communications campaigns and play an influential role in the continued growth of a values-driven agency. Our client offers a collaborative and inclusive working environment where creativity, professional development and employee wellbeing are prioritised. As Client Lead, you will be responsible for driving client relationships, overseeing strategic and creative communications, delivering successful campaigns and...

Key Account Manager (Semiconductors OR Refrigeration & HVAC) Salary: £60,000 - £70,000 (Dependent on experience) Location: Home-based (UK-wide coverage / nationwide client visits) Employment Type: Full-time, Permanent About the Role Are you a strategic sales professional with a solid engineering backbone? We are looking for a high-calibre Key Account Manager to champion and grow our most valuable client relationships. We operate at the cutting edge of technical solutions, and we are looking for a specialist who brings deep expertise in either Sevice tools . This is a remote, work-from-home position, but it isn't a desk-bound role. You will have the autonomy to manage your own diary as you travel across the UK to meet clients face-to-face, understand their technical challenges, and deliver high-value solutions. What You'll Be Doing Nurturing Key Accounts: Serve as the primary, trusted point of contact for our major UK...

Adecco are pleased to be recruiting for a ICT Helpdesk Technician to work within the South Gloucestershire Council. Location: Yate, Bristol Contract Type: Temporary Hourly Rate: £16.37 per hour End Date: January, 2027 Working Pattern: Full Time 37 hours per week Monday to Friday between the hour of 7.30am and 5.30pm Exciting Opportunity Alert! Our client, a forward-thinking organisation in the public services sector, is seeking an enthusiastic ICT Helpdesk Technician to provide exceptional technical support to approximately 3,000 internal users. This role is pivotal in ensuring seamless service delivery, making it an ideal opportunity for those who thrive in a fast-paced environment. Role Purpose: As the first point of contact for IT incidents, service requests, and technical queries, the ICT Helpdesk Technician will play a key role in restoring service quickly and minimising disruption. This position is perfect for individuals who possess strong...

Job Title Account Manager Job Description We are looking for a highly organised, diligent, and adaptable Account Manager to join our Retail Customer Success Team. The purpose of the Account Manager role is to successfully manage upsell and renewals for their allocated accounts. An Account Manager's duties are split across several key roles: relationship management, upsell and contract management, including contract renewals. Key tasks include building quotations, negotiations and closing opportunities. The role will also include the handling of all customer-related queries via email, phone, and online conferences. An Account Manager will also maintain accurate CRM records. Hybrid 3 days in office- Bristol Key Responsibilities Key accountabilities and decision ownership Processing customer renewals in the internal CRM and billing systems from quote to invoice and payment collection. Processing customer upgrades and upsell sales in the internal CRM and...

Position: Service Desk Technician Location: Oxford (Hybrid working, 3 days per week in the office, 2 days working from home) Salary: £26,437 - £43,519 per annum (dependent on experience) Hours: Monday - Friday (09:00 - 18:00) Experience: IT Support, Service Desk, Helpdesk, Technical Support, Customer Service, Microsoft 365, Networking, Managed Services, IT Technician The Opportunity Thompson & Terry Recruitment are delighted to be working with our long-standing client, who are looking to recruit a customer-focused and enthusiastic Service Desk Technician to join their growing team. As a Service Desk Technician, you'll be the first point of contact for all clients, providing professional and reliable technical support to businesses across the UK. You'll help diagnose and resolve technical issues, manage support requests through our Service Desk platform and ensure customers receive an excellent support experience. This is a varied role, where...

Office Administrator / Customer Service Advisor Join a friendly small-office team in a varied part-time role supporting customers, engineers and day-to-day administration. This opportunity suits an organised, reliable communicator who can work independently, manage changing priorities and stay calm when busy. If you’ve also worked in the following roles, we’d also like to hear from you: Administration Assistant, Business Support Administrator, Admin Assistant, Team Administrator, Customer Service Administrator, Customer Service Assistant, Customer Support Advisor, Reception Administrator, Office Coordinator   SALARY: £13 per Hour       LOCATION: Sutton Coldfield, West Midlands JOB TYPE: Part-Time, Permanent WORKING HOURS: Monday, Tuesday and Friday, 9.00am – 5.30pm. Additional hours will occasionally be required for holiday cover   JOB OVERVIEW Enjoy a varied working week where organisation,...

We're working with a specialist data and technology agency to find an Account Manager who enjoys both client relationships and hands-on delivery. This is not a traditional account role focused mainly on relationship management and upselling. You'll own day-to-day client relationships while also managing projects, coordinating technical and analytical teams, tracking budgets and keeping delivery on track. What you'll be doing As an Account Manager, you'll manage multiple client relationships and become a key point of contact across a varied portfolio. Projects can include CRM and platform work, data and insight projects, technology implementations, ongoing retainers and smaller consultancy projects. You'll turn client requirements into clear briefs, coordinate internal teams and manage delivery from kick-off through to completion. You'll maintain project plans, timelines, risks and dependencies, oversee scope and change control, and coordinate specialist teams to make sure...

Customer Service Manager Location: Cannock, Staffordshire Salary: Up to £50,000 per annum + Pension Contract: Permanent Hours: 39 hours per week Working Arrangement: Site-based Macildowie are working with this client based in Cannock, Staffordshire , a well-established manufacturing business operating within a fast-paced, quality-driven environment. We are looking for an experienced and commercially aware Customer Service Manager to lead and develop their Customer Service and Despatch functions, ensuring exceptional customer service, operational efficiency and consistently high levels of on-time delivery. This is an excellent opportunity for a hands-on leader who enjoys building strong customer relationships, developing teams and working collaboratively across manufacturing, production and supply chain operations. The Role Reporting into the senior management team, you will take responsibility for ensuring customer requirements are effectively managed,...