Customer Service / Technical Support Advisor Location: Central Birmingham Working Pattern: Hybrid working available Employment Type: Full-time The Opportunity Our client is looking for an experienced Customer Service / Technical Support Advisor to join their growing team based in Central Birmingham. This is a customer-focused role that requires someone who is confident troubleshooting and resolving customer issues over the telephone. You will be speaking directly with customers, understanding the problem they are experiencing, asking the right questions and guiding them through the appropriate steps to reach a resolution. We are looking for someone with previous experience working within a contact centre or customer service environment, ideally in a role involving telephone-based troubleshooting, technical support or problem resolution. You do not necessarily need to come from a highly technical background; however, you must be naturally confident when it comes to...

Randstad is partnering with a leading, private equity-backed UK compliance consultancy to appoint an Air Hygiene Account Manager. You will lead and expand key client accounts across ventilation hygiene (TR19), ductwork safety, indoor air quality, and fire damper compliance for blue-chip commercial, healthcare, and public sector estates. Why Join? Backed by the Business Growth Fund (BGF) since 2016, expanding rapidly through a strategic "buy-and-build" model. Warm cross-selling opportunities across established asbestos, water hygiene, and health & safety accounts. Average travel pay is integrated directly into base salaries-no door-to-door timesheet tracking. Proven track record of internal promotions and exceptionally high staff retention. Key Responsibilities Manage key client relationships, ensure SLA delivery, and secure long-term contract renewals. Identify upselling and cross-selling opportunities across wider compliance services. Oversee account financial...

Key Account Manager - Engineering We are seeking an experienced and commercially astute Key Account Manager to join a well-established and highly regarded UK-based manufacturing business. Recognised for delivering precision-engineered solutions to a diverse international customer base across demanding, highly regulated industries, the company is experiencing continued growth. Reporting to the Sales Manager, the Key Account Manager will take ownership of a portfolio of strategically important customers, with a primary focus on strengthening existing relationships, identifying new opportunities and maximising long-term revenue growth. Key Account Manager - Key Responsibilities Own and develop a portfolio of key customer accounts, building long-term, commercially strong relationships Identify and develop opportunities for growth within existing accounts, including new projects, programmes and applications Act as the primary commercial point of contact, ensuring...