Head of Customer Experience Lead customer experience, resident engagement and communications in a senior housing role, using insight, complaints learning, stakeholder engagement and service improvement to shape inclusive, high-quality services for residents. If you’ve also worked in the following roles, we’d also like to hear from you: Director of Resident Services, Head of Resident Engagement, Head of Customer Insight, Head of Communications, Resident Experience Manager, Head of Customer Service, Customer Experience Director, Customer Experience Manager   SALARY: £69,762 per annum + Benefits LOCATION: Evesham, Worcestershire (with travel to other sites) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37 hours per week   JOB OVERVIEW We have a fantastic new job opportunity for a Head of Customer Experience to lead and continuously enhance customer service, engagement, communications and resident influence...

We are a market-leading UK specialist in the out-of-home sector backed by a strong, ambitious group. Due to growth, we're looking for a driven business development professional to take ownership of a key market and accelerate its success. This role has been created to expand beyond our strength and established reputation within foodservice, offering real impact and career progression in a high-potential environment. BASIC SALARY: £58,000 - £68,000 BENEFITS: Bonus Car/Car Allowance circa £7,500 5% Pension 25 days holiday + 8 bank holidays Private medical cover LOCATION: Home based in and around the Midlands - hybrid model so weekly office visits (Shropshire) will be expected JOB DESCRIPTION: National Account Manager, Business Development Manager - Contract Manufacturing & Packing, Contract Manufacturing As our National Account Manager, you will take full ownership of growing our Contract Packing portfolio across the UK. Reporting directly to the...