Customer Service Advisor / Customer Support Agent An exciting opportunity for a Customer Service Advisor / Customer Support Agent to deliver high-quality customer service and technical support within a hybrid contact centre, providing professional, empathetic and solution-focused support to customers. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Representative, Contact Centre Agent, Technical Support Advisor, Call Centre Agent   SALARY: £25,235 per annum + Benefits LOCATION: Hybrid Working from Home and 2 Days per Week from the office in Thame, Oxfordshire JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week, Monday to Sunday. Rotating shifts between 8am and 6pm with rotational weekends (days in lieu provided)   JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor / Customer Support Agent to join a supportive and...

Position; Customer Service Advisor (FTC) Location; Cowley Salary; 30,000 per annum Planet Recruitment have registered a new opportunity for a well-established organisation who are seeking a Customer Service person based on the outskirts of Cowley, Oxfordshire. This role is initially to cover a 12 month period with the look of going permenant at the end. Due to location you will ideally drive Working hours are Monday to Friday 9 am - 5 pm. Main responsibilities; Customer First Support Line: Serve as the initial point of contact, delivering superior customer experience via phone, email, and (video) chat. Customer Support & Troubleshooting: Provide expert guidance on product-related topics (installation, usage, maintenance) and services (delivery, warranty) and handle complaints, offering appropriate solutions and follow-ups to ensure resolution. Coordination: Communicate with transport service providers to ensure seamless delivery...

Are you passionate about helping others and making a real impact in your community? We're looking for Specialist Customer Service Officers to join our dynamic Contact Centre team, the first point of contact for a wide range of essential services across Oxfordshire. At the heart of our Customer Experience Function is a commitment to empowering residents, helping them stay independent, and supporting them with confidence as they navigate the services they need. Our vision is 'to provide excellent customer service to the residents and visitors of Oxfordshire'. In this role, you'll be part of a team supporting individuals in sensitive and sometimes complex situations, ensuring they receive the right help, first time. You'll be part of a team that's always learning and improving, and open to doing things differently. Better outcomes for our residents start with better ways of working. At Oxfordshire County Council (OCC), we care deeply about how we work, not just what we do. Our...

Job Title: Customer Service Advisor Location: Yate, Bristol, BS37 Remuneration: 26,500 per annum Contract Details: Fixed Term Contract (11 months) Start Date: 8th December 2025 End Date: 31st October 2026 Hours 09.00-17.30 Responsibilities: As our Contact Centre Advisor, you will play a vital role in delivering exceptional customer service. Your key responsibilities will include: Putting the customer at the heart of everything you do. Demonstrating a strong desire for excellence in service delivery. Proactively processing orders within 12 hours and acknowledging all orders to customers promptly. Maintaining updated customer SOPs to ensure smooth operations. Keeping digital and physical filing organised for easy access and compliance. Communicating lead times and order statuses to customers in a timely manner. Resolving customer queries within a maximum of 4 hours. Handling incoming calls and emails with enthusiasm and professionalism. Managing customer...

Job Title: Customer Service Advisor Location: Yate, Bristol, BS37 Remuneration: 26,500 per annum Contract Details: Fixed Term Contract (3 months) Start Date: 17th December 2025 End Date: 27th March 2026 Responsibilities: As our Contact Centre Advisor, you will play a vital role in delivering exceptional customer service. Your key responsibilities will include: Putting the customer at the heart of everything you do. Demonstrating a strong desire for excellence in service delivery. Proactively processing orders within 12 hours and acknowledging all orders to customers promptly. Maintaining updated customer SOPs to ensure smooth operations. Keeping digital and physical filing organised for easy access and compliance. Communicating lead times and order statuses to customers in a timely manner. Resolving customer queries within a maximum of 4 hours. Handling incoming calls and emails with enthusiasm and professionalism. Managing customer complaints efficiently,...

Customer Service Payroll Executive Location: Bristol City Centre Full-time, 37.5 hours per week, Monday-Friday 9am-5:30pm About Us We are a leading provider of payroll, HR, and contract administration services to recruitment companies and temporary workers across the UK. With a proven track record of growth, we've earned a reputation for outstanding customer service and efficient back-office operations that keep our clients and contractors supported every step of the way. We proudly partner with hundreds of recruitment agencies nationwide and are the preferred supplier for many of them. The Opportunity As part of our ongoing expansion, we're looking for a Payroll Executive to join the Operations Team within our busy Payroll department. This team plays a central role in preparing and running payrolls, managing payments for our contractor clients, and providing exceptional service to both contractors and agencies. If you thrive in a fast-paced environment, enjoy...

Job Title: Customer Service Advisor Location: Yate, Bristol, BS37 Remuneration: 26,500 per annum Contract Details: Fixed Term Contract (11 months) Start Date: 8th December 2025 End Date: 31st October 2026 Responsibilities: As our Contact Centre Advisor, you will play a vital role in delivering exceptional customer service. Your key responsibilities will include: Putting the customer at the heart of everything you do. Demonstrating a strong desire for excellence in service delivery. Proactively processing orders within 12 hours and acknowledging all orders to customers promptly. Maintaining updated customer SOPs to ensure smooth operations. Keeping digital and physical filing organised for easy access and compliance. Communicating lead times and order statuses to customers in a timely manner. Resolving customer queries within a maximum of 4 hours. Handling incoming calls and emails with enthusiasm and professionalism. Managing customer complaints efficiently,...

Berry Recruitment are looking for a number of confident and vibrant candidates to join their client based in Bicester, Oxfordshire as Temporary Customer Service Coordinator. This role will be an immediate start and offered on a Temporary basis. Role: Customer Service Coordinator Location: Abingdon, Oxfordshire Salary: 12.21 Per hour Working Monday to Fridays 8am-5pm (40 hours) Key Responsibilities: Assist and manage incoming calls and answering any customer queries Coordinating equipment orders to be delivered, installed and collected Order analysis by checking, identifying and reporting any errors made via online orders Providing telephone and email advice to clinical/social care staff to support effective prescription General administration that supports daily activities and duties You may on occasion be required to assist with selecting appropriate stock in the warehouse for technicians, ensuring stock is recorded and maintained Working with people experiencing...

Berry Recruitment are NOW hiring for a self-motivated and reliable Trainee Customer Service/Planner To work for a small and supportive organisation in a small village near Bicester, Oxfordshire. Commutable from Thame, Haddenham, Bicester and Aylesbury. We're looking for a Trainee Customer Service / Planner to join a friendly team of nine, supporting the schedulers with administration and customer service tasks. You'll work closely with engineers, learning how to plan and coordinate their schedules. Full training is provided with a clear path to progress into a Scheduler role. A fantastic opportunity to grow your career with a great company in a superb location! Role: Trainee Customer Service/Planner Salary: 25,500 per annum Location: Bicester Oxfordshire Holiday Entitlement : 23 Days Annual Leave Hours: Monday to Friday - Office Based - 08:00 - 17:00. Key Responsibilities of the Trainee Customer Service/Planner Comfortable and confident talking on the...

Customer Service Representative Basingstoke 9 month initial FTC Full-time £Competitive + benefits + full training Are you passionate about delivering brilliant customer service? Looking for a role where you’ll be supported, trained and given opportunities to grow? We’re hiring Customer Service Representatives to join our friendly, collaborative team in Basingstoke. Whether you’re just starting out or bringing previous contact centre or financial services experience, this is your chance to make a real impact in a global company with people-first values. We offer flexible working patterns, full training, and a great team environment — plus the opportunity to learn about the fast-moving world of financial technology. What you’ll be doing: As a key point of contact for our customers, you’ll be helping people understand their financial products and navigate our online platforms with ease. You’ll deliver exceptional service across both phone and live web...

Job Title: Customer Service Support Officer Location: Stoke Poges Contract Details: Temporary (6 months, potential for extension) Salary: 15 per hour About Our Client: Join a vibrant and supportive organisation committed to delivering exceptional customer service in the Financial Services industry. Our client is passionate about fostering a friendly and engaging work culture, dedicated to employee development and teamwork. Benefits & Perks: Supportive environment for employee development Friendly and engaging workplace culture Opportunities for training and professional growth Responsibilities: As a Customer Service Support Officer, you will: Serve as the first point of contact for customers, addressing inquiries via phone and email Handle questions on agreements, terminations, and protection queries Process transfer requests and updates to customer records promptly Collaborate with team members to ensure outstanding service delivery...

Role Details: - Title: Customer Service Support Officer - Location: Stoke Poges - Pay: 15 per hour - Contract Length: 6 months (potential for extension) Schedule: - Hours: Monday to Friday, 9:00 AM - 5:00 PM (37.5 hours per week) - Onsite Requirement: The first two weeks require four days in the office for training. After training, the normal office days are Wednesday and Thursday. About the Role: You will work as a member of the Operations Team to provide an unrivalled, outstanding service to all internal and external customers. This role is within the Customer Services team and focuses on responding to high volumes of customer calls, written correspondence and internal queries. You will be an enthusiastic, friendly member of the Operations Team adding value to the overall level of service SFS provides and helping to work towards the company vision while delivering on our values, Responsible, Excellent & Innovative. It's incredibly important that our people...

Customer Service Advisor Milton Keynes Join a leading global consumer goods brand as a Customer Service Advisor . You ll be part of a busy team and the first point of contact for customer enquiries. What you ll do Handle inbound calls and support customers with queries Review and check customer contracts with strong attention to detail Deliver excellent customer care at all times What we re looking for Confident, customer-focused communicator Strong attention to detail Previous customer service experience is an advantage Working hours Full-time, 8:00 am 5:30 pm If this sounds like the right role for you, we d love to hear from you. All applicants will be assessed solely on their skills, qualifications, and ability to perform the role. This advert is inclusive and does not discriminate on any protected characteristics. Please note. Every candidate will be assessed in accordance with their qualifications, merit, and ability to perform the...

Temporary Customer Service Advisors / Immediate Start Are you a Customer Service Champion with a passion for solving problems and delivering exceptional service? Keep re ading as this could be for you! Location: Guildford -Free Parking Salary 14per hour 8 week duration Required ASAP! Overview: Our client fast-growing organisation in Guildford , is looking for Temporary Customer Service Advisors to join their friendly and dynamic team. This is a fantastic opportunity to make a real impact and be a Brand Ambassador for a company that values its people and customers! Your Responsibilities: Handle incoming customer queries with empathy, patience, and accuracy Identify customer needs and provide effective solutions Deliver clear, complete information using internal tools Maintain detailed records of customer interactions Represent the brand with professionalism and positivity What We're Looking For: Excellent written communication and...

Hours 8.30am - 5.00pm Monday - Friday 13.00 per hour Join Our Team as a Customer Service Advisor. Are you looking for your first office role? Looking to gain experience within the customer service industry? This role could be perfect for you! What You'll Do: As our Customer Service Advisor, you will play a pivotal role in supporting client needs. Your day-to-day responsibilities will include: Answering all incoming customer service calls Updating the CRM system with customer notes Ensure all issues are resolved by the end of each working day What We're Looking For: Enthusiastic : A positive attitude that can brighten the office! Organised : Ability to manage multiple tasks efficiently. Team Player : Willing to collaborate and support colleagues. Tech-Savvy : Comfortable using various software and systems. Why Join Us? Impactful Work : Be a part of an organisation that shapes minds and futures. Supportive Environment : Work alongside a...

An internationally renowned company is seeking a Customer Service Representative with French skills to join their team on a full time, permanent basis. Utilising your English and French language skills, the successful candidate will be responsible for providing a high level of customer service at all times ensuring sales opportunities are maximised through various communication channels. Responsibilities will include, but will not be limited to: Providing exceptional customer service via phone and email in the French language Assisting with customer enquiries and resolve any issues with a friendly and positive approach Developing good relationships with a diverse and dynamic team to ensure the highest level of customer satisfaction Coordinating with couriers to oversee and track shipments Maintain accurate records and ensure that all customer interactions are well-documented Another EU language is an advantage. The ideal candidate will have a proven track record of...

What you'll be doing We are a business with one mighty mission: to save people time and money, sustainably. Our innovative and ever-evolving technology takes the boredom, confusion and time-wasting out of sorting household bills. And we're constantly growing - by investing in our staff, promoting creativity and nurturing new talent, we stay at the front of our industry and push in new directions As a Customer Service Agent you will ensure that we can resolve customer queries and deliver excellent customer service, you'll demonstrate excellent listening skills and will show empathy to customers across multiple channels including telephone, email, social media and reviews. You'll have knowledge of what it is to work in the financial services industry following FCA guidelines and will understand frustrations that customers may have with knowledge around insurance products and provider Experience that will put you ahead of the curve Customer service - you'll have experience...

Job Title: Customer Service Advisor Contract Type: Temporary - Ongoing Salary: 14.12 per hour Working Pattern: Full Time Our client, a well-established organisation in the customer service industry, is seeking a Customer Service Advisor to join their team near Ocean Way, Cardiff. This is a temporary position, offering an hourly rate of 14.12. As a Customer Service Advisor, you will be responsible for providing exceptional customer service and addressing inquiries and concerns promptly and efficiently. Your primary duties will include answering customer calls, responding to emails, and resolving any issues or complaints in a professional and courteous manner. Key Responsibilities: Handle a high volume of incoming customer calls and emails Provide accurate and timely information to customers regarding products and services Resolve customer complaints and concerns effectively, ensuring customer satisfaction Maintain accurate customer records and update relevant...

Customer Service Centre Team Leader Location: Luton Head Office Hours: Monday to Friday – rotating shifts (08:00–16:00 one week, 10:00–18:00 the next) Salary: £27,400 per annum + opportunity for overtime Benefits: Free bus pass, great career development and progression Are you a natural leader with a passion for delivering brilliant customer service? Do you thrive in a busy, fast-paced environment where every day is different? If so, we’d love you to join us at Arriva as our next Customer Service Centre Team Leader in Luton. In this role, you’ll lead, coach, and empower a team of customer service advisors who support millions of bus customers across the UK. You’ll be the driving force behind a high-performing team—helping them deliver exceptional service, solve problems, resolve complaints, and create consistently positive experiences. Guided by Arriva’s values of Doing the Right Thing, Caring Passionately, and Making a Difference , you’ll shape a culture...

Customer Service Manager – Birmingham, 12-Month FTC (Internal Candidates - 12 Month Secondment) Location: Birmingham   Closing Date: 2nd January 2026 Join CrossCountry Trains and play a leading role in delivering outstanding service to thousands of customers every day. We’re looking for an experienced and passionate Customer Service Manager, on a 12-Month FTC (or Internal Candidates - 12 Month Secondment) to lead our teams across Birmingham and the surrounding areas. As Customer Service Manager, you’ll inspire and guide a diverse group of customer-facing colleagues — including Train Managers, catering, revenue protection, and cleaning teams — to deliver safe, efficient, and high-quality service. This is a safety-critical role , requiring strong leadership, excellent communication, and a deep commitment to customer care and operational excellence. What you’ll be doing Leading your teams Provide clear leadership and direction to all Customer Service...