We're Hiring: Customer Service Agent Location: Remote UK residents only Start Date: 7th September 2026 Working Hours: Monday to Friday, 09 30 Salary: £26,000 per annum Benefits: 25 days holiday plus a fantastic range of benefits About Kensington Mortgages For over 25 years, Kensington Mortgages has been a leader in specialist mortgage solutions. We're committed to helping people secure mortgages when traditional lenders say no that's the Kensington Difference . As a wholly owned subsidiary of Barclays Bank UK PLC, we operate with integrity and excellence, fully authorised by the Financial Conduct Authority. Your Role As a Customer Service Agent , you'll be the voice of Kensington Mortgage Company (KMC), supporting customers over the phone with queries, complaints, and general mortgage assistance. From account opening to closure, you'll ensure every customer receives outstanding service. You'll handle a wide range of enquiries from payments and...

We are currently recruiting for a Customer Services Agent to join our client's UK HQ in fantastic offices based in Marlow. As a Customer Services Agent, you will be responsible for managing customer interactions across multiple channels, ensuring a seamless and positive experience from order through to delivery and after-sales support. We are looking for someone with experience working for a company that sells a product who has dealt with returns, deliveries, etc. £26k plus excellent benefits, hybrid working, 9am - 5pm. Duties include Manage customer enquiries via telephone and digital channels using CRM and contact centre systems Process and manage customer orders Respond promptly and efficiently to general and order-specific enquiries Handle returns and refunds, ensuring all systems are accurately updated Support customers with order tracking and delivery updates Manage complaints professionally, resolving issues or escalating when required Accurately log all...