Job Title: Digital & IT Analyst (Infrastructure Site Leader) Location: Stevenage (4 days/week) & Loughborough (1 day/week - travel expenses/mileage covered) Working Hours: Full-Time, On-Site (37 hours/week) Role Overview We are seeking a hands-on Digital & IT Analyst to deliver Tier 1/2 technical support and manage site IT infrastructure across two operational locations. Supporting an site of 80 engineering and production staff, this role combines desk-side support, hardware and vendor management, data analysis, continuous improvement, and local IT project delivery. Key Responsibilities Provide Tier 1 and 2 desk-side technical support for hardware, software, laptops, and mobile devices. Manage and support local site infrastructure across standard and air-gapped networks, including Active Directory, local servers, backup solutions, LAN/WAN, and disaster recovery. Manage external IT vendors and oversee hardware/software procurement. Lead local...

Join Our Team as a Customer Adviser! Are you passionate about providing exceptional customer service? Do you enjoy helping others and thrive in a dynamic environment? If so, we want YOU to be the face of our client's customer service team! Position: Customer Adviser Location: Stevenage (Fully On-Site) Working Pattern: Full Time (Shifts between 8:30 AM - 5:30 PM, with one Saturday approximately every 8-12 weeks) Start Date: 17/09/2026 What You'll Do: As a Customer Adviser, you will be the first point of contact for Hertfordshire citizens and businesses eager to access council services. Your role will encompass: Handling diverse customer inquiries through telephone and e-Service channels Providing accurate advice and assistance with a friendly demeanour Logging customer requests efficiently and effectively Supporting the digitization of services to enhance user experience Ensuring compliance with agreed processes to maintain high standards of service...

Position Title: IT Technical Analyst Contract Type: Permanent (Onsite or Hybrid) Location: Loughborough, Stevenage, or Shepshed, UK Note: Active SC Clearance required Role Summary IT Technical Analyst Provides Tier 1/2 hardware, software, and infrastructure support across regional sites. Balances daily desk-side IT support with hands-on involvement in infrastructure maintenance, procurement, and Agile-driven IT projects. Key Responsibilities User Support: Deliver desk-side help desk support, resolve tickets (ServiceNow), and create end-user training materials. Systems & Infrastructure: Maintain PCs, servers, networks (LAN/WAN), Active Directory, backups, and air-gapped systems. Compliance & Procurement: Own site KPIs, handle hardware/software procurement, and maintain security controls (SOX, Cyber Essentials, CMMC). Operations: Join on-call rotations and apply continuous improvement methods to reduce costs and boost efficiency. Requirements...

Customer Service Advisor - Mortgages Spider is advertising on behalf of Saffron Building Society, who are looking for a Customer Service Advisor to join their team in Saffron Walden, Essex . This is a full-time, permanent position, working 9am 5pm, with hybrid working to be agreed with your line manager following training. Salary: £26,000 £27,000 per annum Benefits: 33 days holiday including bank holidays, buy/sell holiday scheme, performance-dependent annual bonus, pension with 5% employee and 8.5% employer contributions (subject to eligibility and T&Cs), salary sacrifice schemes, health and dental benefits, life assurance and income protection. About the role: As a Customer Service Advisor - Mortgages , you ll support existing mortgage members with their retention options, helping them through the process while delivering excellent customer service. Key responsibilities include: Managing customer and broker enquiries by phone and email...

Collections Agent Salary: 26,227 per annum Hours: 37.5 hours per week Location: Office Based Operating Hours: Shifts between 8:30am - 6:00pm, Monday to Friday We are seeking a confident and customer-focused Collections Agent to join our client's team and support ongoing collections activity. This is a role that requires excellent communication and negotiation skills, with responsibility for speaking to customers regarding outstanding arrears, processing payments and agreeing appropriate payment arrangements where full payment cannot be made. You will regularly have challenging conversations with customers, so the ability to remain calm, professional and respectful while being confident and assertive is essential. You will also provide clear and accurate information regarding debt recovery and enforcement processes, helping customers understand their position and the options available to them. Duties will include: Processing customer payments accurately and in...

How often does an Account Executive opportunity come with a £250k+ income book ready to inherit from day one? I'm working with a highly respected, established independent insurance Broker looking for a Commercial Account Executive to take ownership of an existing portfolio generating approximately £250k-£260k in income. The book is made up of high-end SME and smaller corporate clients, with individual cases typically generating around £5k-£15k income. So rather than starting with a blank sheet of paper, you'll have an established portfolio of clients to meet, relationships to develop and a substantial book to make your own from the outset. The opportunity The emphasis here is on retaining, managing and developing the existing portfolio, getting to know your clients properly and identifying opportunities to grow those relationships. There is a new business element to the role, but the expectations are realistic and balanced alongside the size of the existing book you'll...

Are you someone who thrives in the Insurance Industry ? We're on the hunt for an experienced Personal Lines Account Executive to come and join our team in Saffron Walden who will use their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. Is a successful career within a growing business full of opportunity, where you will have flexibility and fun what you're looking for? Then please, read on What experience do our Account Executives need? It's essential that you have proven previous Personal Lines experience gained from within the Insurance Industry. The rest is all about you as a person; Most important is your ability to bring your best self to work every day to give our clients the best possible experience Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit to identify opportunities to grow our business Be driven to...

Sample Reception Officer - Join a Laboratory Team Solving Complex Analytical Challenges Bring your organisation, accuracy and interest in science to Tetra Tech's Bedford laboratory, supporting vital analytical work for clients across the agrochemical, environmental and regulatory sectors. Purpose and Scope of the Role As Sample Reception Officer, you will be part of the Sample Reception team supporting our established Laboratory team in Bedford on a full-time, 6-month fixed term contract, with the possibility of extension. You will oversee incoming sample deliveries, review accompanying documentation, book samples into LIMS and ensure client requirements are clearly captured from the outset. You will work closely with laboratory colleagues and the Project Coordination Team to help maintain sample flow, storage, disposal and traceability. The Bedford laboratory has a long-standing reputation for expert analytical solutions, including UKAS-accredited PFAS...

Receptionist - Bury St Edmunds (Part Time, Temporary) Are you a friendly and organised individual with a passion for customer service? Our client, a reputable organisation in the automotive industry, is seeking an enthusiastic Receptionist to join their team in Bury St Edmunds. This is an exciting opportunity for someone looking to make a positive impact in a dynamic workplace! Key Responsibilities: As the Receptionist, you will play a crucial role in ensuring a welcoming and efficient front-of-house experience. Your responsibilities will include: Greeting visitors with a warm and professional demeanour Answering phone calls and directing inquiries to the appropriate departments Managing appointments and scheduling meetings Handling correspondence and maintaining an organised filing system Supporting the team with administrative tasks as needed What Our Client Offers: A vibrant work environment within the automotive sector Opportunities to develop your skills and gain...

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Account Manager Hybrid, Amersham (3 days per week in the office) Description We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on over 20 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. As part of our Health & Care division, we're looking for an Account Manager to join our Medical Billing & Collection team based in Amersham. This role offers the opportunity to play a key...

Customer Service Advisor - Mortgages Spider is advertising on behalf of Saffron Building Society, who are looking for a Customer Service Advisor to join their team in Saffron Walden, Essex . This is a full-time, permanent position, working 9am 5pm, with hybrid working to be agreed with your line manager following training. Salary: £26,000 £27,000 per annum Benefits: 33 days holiday including bank holidays, buy/sell holiday scheme, performance-dependent annual bonus, pension with 5% employee and 8.5% employer contributions (subject to eligibility and T&Cs), salary sacrifice schemes, health and dental benefits, life assurance and income protection. About the role: As a Customer Service Advisor - Mortgages , you ll support existing mortgage members with their retention options, helping them through the process while delivering excellent customer service. Key responsibilities include: Managing customer and broker enquiries by phone and email...

Helpdesk Administrator Location: Cambridge Hourly Rate: 13-15 per hour ( 28,000 per annum if permanent) Job Type: Full-time, Temporary contract, On-site. About the Role Our client is seeking a Helpdesk Administrator with strong Excel skills to join a busy operational team supporting secure projects within a regulated environment. The plan is for you to be employed on a temporary basis initially with the view to go permanent after a few weeks of settling in. This role requires excellent administrative capability, confidence handling sensitive information, and the ability to manage data accurately across multiple systems. Key Responsibilities Provide day-to-day administrative support to operational teams Maintain and update records, spreadsheets, and databases accurately Produce reports, trackers, and data analysis using Microsoft Excel Coordinate meetings, schedules, and internal communications Process documentation in line with compliance and...

We are recruiting for an organised and proactive Account Manager/Scheduler to join a busy and friendly team based in Milton Keynes. This is a varied role where no two days are the same, offering the opportunity to coordinate maintenance works, liaise with contractors and tenants, and provide essential administrative support. This is an office based role in Stony Stratford, with the potential to work from home one day per week once trained. Key Responsibilities: Managing maintenance requests via phone and email Coordinating contractors and arranging repair works Obtaining quotations and raising purchase orders Processing invoices and maintaining accurate records Updating reports and managing shared inboxes Building strong relationships with clients, tenants, and contractors What we're looking for: Excellent organisational and communication skills Strong customer service experience Ability to prioritise a varied workload Confident using Microsoft Office and...

Do you enjoy solving problems and helping people find practical solutions? Are you naturally curious, love learning new things, and thrive in a role where every day brings a new challenge? Here at GXO, we are recruiting Technical Helpdesk Support to work for our Inteq business. You'll play a key role in supporting our clients' automated warehouse solutions, working alongside experienced colleagues to investigate issues, provide support, and continuously learn new technologies. We're looking for someone who is self-motivated, adaptable, and eager to develop their skills as part of our Support team. This is a permanent, full-time role supporting our 24/7 operation. You'll work a rotating Monday to Friday shift pattern (05:30-14:00, 13:30-22:00 and 21:30-06:00), with weekend on-call support when scheduled on the morning shift. The offers a hybrid working environment, combining home working with time in our Milton Keynes office and occasional visits to customer...

Job Description We are looking for an enthusiastic and highly motivated Customer Service Advisor (Also known locally as a Property Manager ) to complement our Property Management Team within our Lettings Department in Sheffield . As a Customer Service Advisor you will provide property management and tenancy support services to branches, landlords and tenants. Salary £25,000 What's in it for you as a Customer Service Advisor? Get full training and development A good understanding of the residential lettings industry Fast paced, fun environment Regular team meetings Full company briefings A career pathway Key responsibilities of a Customer Service Advisor. Act as a central point of contact managing the effective resolution of queries from clients and colleagues Coordinating urgent and routine repairs and maintenance Liaising with trades people/contractors and keeping customers up to date Organising safety inspections and managing remedial...

Customer Service Advisor Hybrid 2/3 split £13.94/ph Shifts between 8 am and 9 pm, including 1 weekend in 4 We're recruiting a Customer Service Advisor to join a leading consumer goods business based in Milton Keynes. This is an opportunity to join one of the world's most loved brands Join a busy Customer Service team as the first point of contact for all customers Handle inbound customer calls on a day-to-day basis Support customers reporting faults across a range of equipment types Check and correct customer account details Ensure customer contracts are in place Verify that customer equipment is correctly listed Skills and Experience Confident and professional with a strong customer-focused approach Able to handle a wide range of enquiries, including challenging situations Well organised with the ability to prioritise workload effectively Target-focused and results-driven Strong team player with exceptional customer service skills Excellent...

About Ricoh A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant , are listed in the Global 100 Most Sustainable Companies , and have been named one of Forbes' World's Best Employers 2025 . At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future. Find your place. Transform your future Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful. People transform when they Love What They Do This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating...

Ref : 23514 Job Title : Onsite Helpdesk Engineer - Japanese Speaker The Skills You'll Need : Japanese / English, 1st & 2nd Line IT Support, Network Troubleshooting Your New Salary : Up to £39,000 + commuting expenses Location : London Contract : 1-year Fixed Term Contract (potential extension) Hybrid : No - Onsite Start : ASAP Working hours : Monday-Friday, 8:00-16:00 / 9:00-17:00 What You'll be Doing : Provide onsite 1st and 2nd line IT support via face-to-face, email, telephone, remote access and chat. Manage and update support tickets through the IT ticketing system. Support Microsoft 365, user accounts, endpoint devices and related IT services. Perform basic Windows Server administration and initial incident troubleshooting. Carry out initial network and server incident triage and escalate complex issues where required. Support operational security activities, including security alerts, vulnerability and patch status checks....

The Role As an Account Manager in the Corporate Accounts team, you will be responsible for the overall growth of revenue from existing customer accounts. You will be required to drive cross-selling and up-selling activity within the portfolio, whilst minimising revenue churn across all accounts under your management. Acting as the main point of contact for customers through all growth-related conversations and activities, you will be accountable for ensuring excellent customer experience across the end-to-end lead to order process, coordinating inputs from other teams and functions as required. Key Responsibilities Drive revenue growth across accounts under management through cross-selling of the portfolio Reduce revenue churn in accounts under management Operate with a CX first mindset, putting customer outcomes at the heart of how you operate Work closely with the Head of Corporate Accounts and Sales Engineering on account development plans Collaborate with...

About the role Mercedes-Benz of Stratford Aftersales is looking for a friendly and enthusiastic Receptionist/Host to join our fantastic Welcome team! As a Sytner Host, you should share your passion for our brand every day and immerse customers in the world of Mercedes-Benz. You will welcome every customer through our doors, managing their visit by directing them to the correct department efficiently and offering refreshments throughout. You will also manage incoming calls and will be responsible for connecting the diallers to the right department promptly. Our Receptionists/Hosts work a variety of full and part-time flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About You You will be the first impression on the phone for our clients and guests so a warm and cheerful voice with an ability to efficiently transfer the call is essential. You will also help proactively manage the...