Medical Receptionist / Care Navigator Job Type: Permanent, full time role with hours available of 30-36 hours per week) Salary: £25,127 per annum (pro rata based off working hours - £13.45 per hour) Hours: The working hours for this position are between 8:00 am and 6:30 pm. Additionally, you will be required to work one late night per week. I am currently seeking a motivated individual to join our team as Care Navigator/ Receptionist on a permanent basis at a large medical centre in the North Liverpool area. As a Medical Receptionist / Care Navigator, you will play a vital role in ensuring a smooth and efficient operation of our centre. This is a versatile position that involves working both on reception and over the phone, as well as assisting with various tasks in the back of the medical centre. Key Responsibilities: Greeting and assisting patients at the reception desk. Managing incoming calls and directing them to the appropriate departments. Scheduling...

Temporary Receptionist Liverpool - L3 12.71 per hour 8am-4pm Adhoc days (Monday to Friday) Currently require cover 28th and 29th October Are you a friendly and organised individual looking for a short-term opportunity? Our client in the Facilities Management industry, is seeking a Temporary Receptionist to join their team and provide essential support during the holiday season! Key Responsibilities: Greet Guests: Welcome visitors with a warm smile and direct them to the appropriate staff member. Handle Phones: Answer incoming calls promptly, take clear messages, or route calls to the right department to ensure effective communication. Manage Correspondence: Read, sort and respond to basic emails and queries from the general public, providing excellent customer service. Sign-In Logs: Maintain a log of visitors entering and leaving the building for security and tracking purposes. Handle Post: Sort incoming mail, pack outgoing items and sign for...

Customer Service Advisor Our client, a leading organisation in the education sector, is seeking an enthusiastic and dedicated Customer Service Advisor to join their dynamic team. This is a fantastic opportunity for individuals who thrive in a customer-focused environment and are eager to contribute to a welcoming and supportive atmosphere. Location: Liverpool, L3 5AE Contract Type: Temporary Salary: 14.14 per hour Working Days: Monday to Sunday Hours: 25 hours per week Shift Pattern: 8 AM to 2 PM 2 PM to 8 PM 9 AM to 5 PM Key Responsibilities: As a Customer Service Advisor, you will play a vital role in ensuring a seamless experience for visitor. Your duties will include, but are not limited to: Welcoming visitors warmly and addressing a variety of inquiries at the reception desk. Efficiently distributing mail and parcels to maintain smooth operations. Conducting health and safety checks to ensure a secure environment for everyone. Reporting repairs and responding...

Liverpool Experience Campus is where extraordinary events and careers come to life. Located on Liverpool s iconic waterfront, our connected campus brings together award winning venues, on-site hotels, Ticket Quarter ticketing agency and a team of talented professionals who are passionate about creating unforgettable experiences. At Liverpool Experience Campus our people are our greatest asset. We take pride in creating a supportive workforce with a range of benefits available to our colleagues, including: An enhanced holiday scheme which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Travel pass scheme....

Job Title: Customer Service Advisor Location: Remote Contract Type: Temporary Working Hours: Full-time, 6-week rolling rota (Shifts between 8am-8pm Monday to Friday, and 9am-5:30pm Saturday/Sunday/Bank Holidays. One Saturday and one Sunday every 6 weeks.) Exciting Opportunity Awaits! Our client is seeking a dedicated Customer Service Advisor to provide vital support to customers during their time of need. This role involves being the first point of contact for both inbound and outbound calls, ensuring each customer interaction is handled with care and professionalism. Key Responsibilities: Manage customer inquiries via telephone, email, and webchat, updating the system with call notes. Deliver exceptional service by proactively addressing concerns and aiming for first-time resolutions. Support customers in sensitive circumstances while maintaining professionalism and impartiality. Identify complex queries and escalate them to ensure fair outcomes. Adhere to...

Job Title: Customer Care Specialist Agent Location: Liverpool City Centre on a hybrid working basis Salary: 28,459 per annum Job Type: Permanent, Full Time Working Hours: Monday to Friday 9:00am to 5:30pm, 37.5 hours a week Looking for a new challenge? Do you have a passion for delivering exceptional service and good outcomes for customers? Are you compassionate, empathetic and an outstanding communicator? What You'll Be Doing: Supporting customers experiencing financial difficulties and/or vulnerability providing good customer outcomes meeting both customer and business needs Providing great customer service (using models including TEXAS and IDEA) with the aim of a one call resolution Assisting customers/businesses with debts owed - ensuring these are recovered meeting both the customer and business needs. Responding to queries from clients and agents received by phone, email or letter in a courteous and helpful manner and ensuring that all information...

Job Title: Finance Customer Service Representative Location: Liverpool / Hybrid Salary: 26,938 - 28,609 + up to 2000 Performance related bonus Job Type: Permanent, Full Time Working Hours: 37.5 hours a week between 09:00am and 17:30pm Monday to Friday. 1 in 3 Saturdays between the hours of 9.00am and 17.30pm About the Role: As a finance customer service representative, you will be dealing with a high volume of customer enquiries about their direct debit payments by telephone, email and webchat. This role requires great communication skills. What you will be doing: Taking payments from customers who have missed their direct debit payment. Dealing with general customer queries about their monthly direct debit payments Amending and updating customers details, including changing their direct debit payment dates and bank account details Setting up Payment Plans and providing support for customers who may require forbearance options. Offering solutions for...

Job Title: Finance Customer Service Representative Location: Liverpool / Hybrid Salary: £26,938 - £28,609 + up to £2000 Performance related bonus Job Type: Permanent, Full Time Working Hours: 37.5 hours a week between 09:00am and 17:30pm Monday to Friday. 1 in 3 Saturdays between the hours of 9.00am and 17.30pm About the Role: As a finance customer service representative, you will be dealing with a high volume of customer enquiries about their direct debit payments by telephone, email and webchat. This role requires great communication skills. What you will be doing: Taking payments from customers who have missed their direct debit payment. Dealing with general customer queries about their monthly direct debit payments Amending and updating customers details, including changing their direct debit payment dates and bank account details Setting up Payment Plans and providing support for customers who may require forbearance options. Offering...