Role Details Role: Property Manager Location: Shrewsbury Salary: £28,000-£31,000 Role Overview Durrant Talent Solutions is proud to be partnering with a leading national residential managing agent in the search for a Property Manager to join their Shrewsbury team. This is an excellent opportunity for an experienced Property Manager to take ownership of a residential portfolio, delivering exceptional property management services while building strong relationships with leaseholders, residents, clients and contractors. The successful candidate will be responsible for ensuring developments are managed to the highest professional standards, maintaining compliance, overseeing maintenance and service delivery, and providing an outstanding customer experience across their portfolio. Role Responsibilities Manage a portfolio of residential leasehold developments. Build and maintain strong relationships with leaseholders, Resident...

Are you an experienced customer service leader who thrives on developing people, improving performance and building strong customer relationships? We're looking for a Team Leader - Tailored Care Operations ( Manager I, Commercial Customer Care) to lead a multifunctional team supporting our strategic, VIP and Tailored Care customers. You'll lead approximately 7-10 colleagues, ensuring our priority customers receive proactive, responsive and high-quality support. What will you do? You'll combine people leadership, customer relationship management and operational excellence, taking ownership of team performance and the experience we deliver to key customers. You will: Lead, coach and develop a high-performing team of Account Managers, Order Support Specialists and Senior Specialists. Build a culture focused on customer excellence, accountability and continuous improvement. Oversee support for strategic customers, including orders, projects, escalations and service...

Are you an experienced customer service leader who knows how to get the best from people while delivering an excellent customer experience? We're looking for a Team Leader - Customer Contact Operations ( Manager I, Commercial Customer Care) to lead a frontline customer contact team of around 15 colleagues, including two Senior Specialists. You'll oversee customer interactions across phone, email, chat and digital channels, ensuring customers receive a consistent, responsive and high-quality service. What will you do? You'll take ownership of the day-to-day performance of the team, balancing customer experience, productivity and employee engagement. Key responsibilities include: Lead, coach and develop a high-performing customer contact team. Deliver against service levels, productivity, quality and customer experience targets. Manage workload and resources to meet changing customer demand. Coach colleagues, manage performance and support career development....