Who we are We create trusted, expert content that helps millions of people discover more about the things they love, need and care about. From technology, gaming and entertainment to fashion, lifestyle, sport, finance and beyond, our specialist brands connect people with their passions every day. Across websites, magazines, newsletters, social channels and events, we bring expert content to audiences around the world. We combine our deep specialist knowledge with innovative technology and data to create engaging experiences, build valuable communities and help people make better-informed decisions. Behind it all are our people - passionate experts, creators, innovators and problem-solvers who are shaping the future of media. The Team You’ll Join  The Audience AI team sits at the heart of Future’s AI strategy. Operating across the UK and US, with partners around the globe, we focus on increasing the visibility of our brands across LLMs and other AI platforms, scaling...

Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we're committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role Work closely with the internal and external sales teams to maintain a high level of customer service. Act as the point of contact for designated existing and potential customers. Support Commercial and Finance teams, where required, to ensure compliance. Provide excellent communication channels both internally and externally. Support Business Development Managers in the delivery of new business. Maintain and develop relationships...

Key Account Manager (Semiconductors OR Refrigeration & HVAC) Salary: 60,000 - 70,000 (Dependent on experience) Location: Home-based (UK-wide coverage / nationwide client visits) Employment Type: Full-time, Permanent About the Role Are you a strategic sales professional with a solid engineering backbone? We are looking for a high-calibre Key Account Manager to champion and grow our most valuable client relationships. We operate at the cutting edge of technical solutions, and we are looking for a specialist who brings deep expertise in either Semiconductors OR Refrigeration & Air Conditioning (HVAC) . This is a remote, work-from-home position, but it isn't a desk-bound role. You will have the autonomy to manage your own diary as you travel across the UK to meet clients face-to-face, understand their technical challenges, and deliver high-value solutions. What You'll Be Doing Nurturing Key Accounts: Serve as the primary, trusted point of...

We're recruiting a Customer Service Administrator to join our busy Customer Service team in Bridgwater This is an office-based role where great service, clear communication, and attention to detail really matter-you'll be the kind of person who can adjust your approach to different customers and colleagues easily and keep things calm, friendly and efficient. You'll be responsible for order processing (including logistics document preparation) and supporting invoicing, liaising with the external sales team, and dealing with queries via email, phone, face-to-face and MS Teams. You'll also cover colleagues during periods of absence, maintain filing and system updates, and support with general admin tasks as required. Occasional UK travel may be needed for training. Working hours are Monday to Friday, with flexibility within 08:30-17:00 . The role is 37.5 hours per week , however we're happy to consider 30 hours for the right person. Full on-site training, induction, health...

We're working with a specialist data and technology agency to find an Account Manager who enjoys both client relationships and hands-on delivery. This is not a traditional account role focused mainly on relationship management and upselling. You'll own day-to-day client relationships while also managing projects, coordinating technical and analytical teams, tracking budgets and keeping delivery on track. What you'll be doing As an Account Manager, you'll manage multiple client relationships and become a key point of contact across a varied portfolio. Projects can include CRM and platform work, data and insight projects, technology implementations, ongoing retainers and smaller consultancy projects. You'll turn client requirements into clear briefs, coordinate internal teams and manage delivery from kick-off through to completion. You'll maintain project plans, timelines, risks and dependencies, oversee scope and change control, and coordinate specialist teams to make sure...

Customer Fulfilment Advisor Mells 40 hrs (M-F) Flexible working 3 days in the office 2 days at home Competitive salary, bonus and benefits At Marshalls plc, we believe building tomorrow's world starts with what we can create together today. Since the 1890s, we've grown from a Yorkshire stone business into a leading UK manufacturer of building, roofing and landscaping solutions. Built on generations of expertise, we're known for quality, innovation and sustainability, helping our customers bring their vision to life and create places that work today and last for generations. Together, we're building tomorrow's world. Marshalls Civils & Drainage part of our building products division design, engineer and manufacture precast solutions that support critical infrastructure and civil engineering projects. Joining our team means being part of a business that thrives on solving complex challenges and delivering infrastructure with confidence at every stage. So, what’s the...

Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we re committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role Work closely with the internal and external sales teams to maintain a high level of customer service. Act as the point of contact for designated existing and potential customers. Support Commercial and Finance teams, where required, to ensure compliance. Provide excellent communication channels both internally and externally. Support Business Development Managers in the delivery of new business. Maintain and develop relationships...

Do you currently work within administration, operations or warehousing? Looking for a new challenge and a new role where you can develop and grow your career? This is a fantastic opportunity to step into a newly created role where you will learn every area of the business, be involved in business improvement and where your hard work and dedication could mean you can quickly develop into a management position! Job Title: Operations Coordinator Salary: 35,000 - 40,000 DOE Location: Wincanton Hours: Full time (37.5 hours per week, Monday to Friday) hours could be flexible for the right person Benefits: 25 days holiday, free parking, contributory pension Company: A local engineering firm who manufacture and resell their products. A small team of who are all committed to quality and service ensuring their product meets the demanding needs of the customer. Role: This is a newly created role and an exciting opportunity to join the company at a time of growth. You will...

WHAT'S IN IT FOR YOU? Supportive team environment Opportunities for professional development Competitive salary package Additional benefits including pension and life insurance Employee wellbeing support, including counselling services On-site parking Company social events MUST HAVE'S Previous account management or customer relationship experience Strong organisational and communication skills Ability to analyse reports and interpret data Confident using Microsoft Office and CRM systems Professional and proactive approach NICE TO HAVE'S Experience within debt collection, credit control, or financial services SO, WHAT WILL YOU BE DOING? Managing a portfolio of client accounts Building and maintaining strong client relationships Providing regular performance updates and reporting Liaising with internal collections teams to meet client expectations Investigating and resolving client queries efficiently Monitoring account...

Full Job Description A Customer Service Executive local to Cheltenham is required to provide responsive and professional support to customers and approved installation partners within a fast-growing renewable energy technology business near Cheltenham. Reporting to the Customer Service Manager the Customer Service Executive will manage enquiries across telephone, email and digital channels while taking ownership of each case through to resolution. The role will operate within a developing one-stop service model that brings together customer support, installer assistance and access to accurate product information. You will use CRM and customer service technology to maintain clear records, improve response times and deliver a consistent experience as the business grows across the UK and Europe. This position would suit a proactive and personable customer service professional who enjoys solving problems, learning technical products and making life easier for customers. Key...

Are you passionate about delivering exceptional customer service? Do you value stability and the routine of a Monday to Friday role? If so, we have the perfect opportunity for you to join our client's team as a Customer Service Administrator! Job Title: Customer Service Administrator Location: Yeovil, Somerset Salary: Up to 27,500 PA Hours: 8.30am to 5pm Monday to Thursday and 8.30am to 4.30pm on Friday. Benefits: Generous Holiday Allowance: Enjoy 26 days of holiday per year, plus bank holidays, giving you plenty of time to relax and recharge. Comprehensive Health Coverage: Benefit from critical illness cover, death in service protection, and company sick pay, providing you and your family with peace of mind. Cycle to Work Scheme: Take advantage of the cycle to work scheme, promoting a healthy lifestyle and a greener commute. Attractive Pension Plan: Secure your future with the pension plan, where the employer contributes 6% and the employee...

Are you passionate about delivering exceptional customer service? Do you value stability and the routine of a Monday to Friday role? If so, we have the perfect opportunity for you to join our client's team as a Customer Service Administrator! Job Title: Customer Service Administrator Location: Yeovil, Somerset Salary: Up to 27,500 PA Hours: 8.30am to 5pm Monday to Thursday and 8.30am to 4.30pm on Friday. Benefits: Generous Holiday Allowance: Enjoy 26 days of holiday per year, plus bank holidays, giving you plenty of time to relax and recharge. Comprehensive Health Coverage: Benefit from critical illness cover, death in service protection, and company sick pay, providing you and your family with peace of mind. Cycle to Work Scheme: Take advantage of the cycle to work scheme, promoting a healthy lifestyle and a greener commute. Attractive Pension Plan: Secure your future with the pension plan, where the employer contributes 6% and the employee...

WHAT'S IN IT FOR YOU? Supportive team environment Opportunity to develop customer service and claims handling skills Exposure to a fast-paced, dynamic working environment Chance to make a real difference to customer satisfaction MUST HAVE'S Experience in customer service within hospitality and/or a telephone based role, and/or claims handling Excellent communication skills Organised and proactive approach Attention to detail Ability to juggle multiple tasks Experience with CRM systems (Salesforce, Instanda, Xero advantageous) NICE TO HAVE'S Knowledge of FCA, PRA, regulatory standards Experience in insurance or financial services Familiarity with health and safety procedures SO, WHAT WILL YOU BE DOING? Providing exceptional customer service via email, phone, WhatsApp, and post Handling FNOL claims efficiently, liaising with internal and external stakeholders Updating client documentation and internal records accurately Staying...