Our client is seeking a professional individual with strong communication skills to come and join their busy team on a temporary basis. Within this role you will be resolving issues during the first interaction in a timely manner whilst providing high quality customer service. Responsibilities include however are not limited to: Responding to inbound customer inquiries via phone Resolve issues and provide effective solutions Use internal systems and knowledge to support customers Collaborate with other team members to share knowledge To be considered for this role you must have previous experience within a customer service or call centre environment. Strong listening and communication skills along with a problem solving mindset is important and being comfortable working individually as well as in a team. Role: Customer Service Advisor Location: Reading - hybrid working Hourly Rate: 14.79 per hour Working Days and Hours: Monday - Friday, 8:30 am - 5:30 pm...

Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We re looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn t a renewals account management role - it s about building strategic partnerships and unlocking new opportunities across complex organisations . Hybrid Working UK. London 2 days per week at The Ministry - London s coolest workspace (Yes, the same people as the Ministry of Sound). Welcome to UP3 Working shouldn t be painful. Our inspiring founders, alongside our brilliant team, have built a culture that puts you and your wellbeing first. We care about your happiness. When we are happy, we make better decisions - and...

Administrator & Receptionist- Beenham. Monday-Friday- Fully Office Based Permanent £25k-£28k depending on experience Key Responsibilities Customer Support & Communication Act as the first point of contact, representing the organisation in a professional and approachable manner Deliver a consistently high standard of customer-focused service Answer incoming calls in a friendly, confident, and professional way Respond to sensitive or difficult conversations with patience, understanding, and empathy Direct calls to the relevant teams or accurately record and pass on messages Develop positive relationships with customers to build trust and loyalty Provide clear, accurate, and timely information to customers and suppliers Scheduling & Diary Coordination Arrange, update, and cancel appointments efficiently as required Manage schedules for engineers and field-based staff to ensure effective daily planning Work closely with customers and...

Adecco are recruiting a Customer Service Coordinator to join their clients team in Tilehurst. Key Responsibilities Handle incoming calls from customers and retail partners Respond to email enquiries, including product questions and order updates Process orders, including arranging collections, returns, and dispatch of spare parts Liaise with external delivery providers to monitor shipments and maintain a high level of service throughout the order journey Raise invoices within the CRM system for suppliers once orders are completed Support the order processing team to meet service level agreements Keep customers informed of any delays or issues with their orders Deliver a smooth and positive customer experience at all stages About You Proven experience within a customer service, office environment Confident handling a high volume of phone calls Strong organisational skills with the ability to prioritise workload effectively A team player with a genuine focus on...

Administrator & Receptionist- Beenham. Monday-Friday- Fully Office Based Permanent 25k- 28k depending on experience Key Responsibilities Customer Support & Communication Act as the first point of contact, representing the organisation in a professional and approachable manner Deliver a consistently high standard of customer-focused service Answer incoming calls in a friendly, confident, and professional way Respond to sensitive or difficult conversations with patience, understanding, and empathy Direct calls to the relevant teams or accurately record and pass on messages Develop positive relationships with customers to build trust and loyalty Provide clear, accurate, and timely information to customers and suppliers Scheduling & Diary Coordination Arrange, update, and cancel appointments efficiently as required Manage schedules for engineers and field-based staff to ensure effective daily planning Work closely with customers and...