Join Our Team as a Customer Service Representative! Location: Knowsley Salary: 12.71 - 12.82 per hour Hours: Full-time (9am-5:30pm) or Part-time (9am-2pm) Duration: 3 months Are you a people person with a passion for customer service? Do you thrive in a fast paced environment where your contributions truly matter? If so, we want you to be a part of our dynamic team as a Customer Service Representative! Key Duties and Responsibilities: In this role, you will play a vital part in supporting our sales process. Your key responsibilities will include: Tracking & Reporting: - Log all calls and customer interactions in our CRM system or Excel - Provide feedback on lead quality and customer responses - Meet or exceed daily/weekly call and conversion targets Collaboration: - Work closely with the Sales Teams to share generated leads - Communicate customer insights to enhance outreach strategies Order Processing Management: - Accurately input new orders...

Customer Service Advisor / Retention Agent Join a growing fast-growing fibre broadband provider as a Customer Service Advisor / Retention Agent supporting customers who are thinking of leaving, moving home or changing their package, while delivering excellent customer service and strong commercial outcomes. If you’ve also worked in the following roles, we’d also like to hear from you: Retention Advisor, Loyalty Advisor, Contact Centre Sales Advisor, Customer Retention Advisor, Telesales Executive, Telecommunications Executive, Customer Retention Specialist, Customer Service Agent, Contact Centre Adviser, Customer Relationship Executive, Customer Relationship Advisor   SALARY: £25,000 per annum + Uncapped Commission (£5,000 OTE) + Benefits          LOCATION: Altrincham, Greater Manchester, North West England (100% Office Based Monday to Friday) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours Rota Based (Monday to Friday...

Job Title: Office Administrator Location: Kendal Hours: 16 hours per week (9am - 5pm, with a half-hour paid lunch break). Flexibility available for the right candidate. Key Responsibilities: Answer incoming phone calls and manage customer inquiries. Coordinate diary management: book, amend, and confirm appointments. Process invoices and handle card/cash payments. Respond to website inquiries promptly. Greet and assist clients with a friendly demeanour. Schedule medico-legal and ENT referrals. Follow up with clients for appointment bookings. Manage stock levels: order supplies, chase repairs, and ensure accuracy of orders. Provide general support to Audiologists. About You: A warm, approachable personality that fits well within a small team. Strong command of the English language and proficiency in IT. A business-minded outlook with the ability to contribute to KPI management. High attention to detail and a commitment to quality work....