We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you will love this opportunity as Electoral Consultant at Civica We’re looking for an Electoral Consultant to join Civica’s Democracy team, supporting local authorities who use our electoral software. You’ll be the first point of contact for customers, helping them resolve queries, troubleshoot issues and get the most from our products. This is a great opportunity for someone who enjoys problem solving,...

Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Kirkby, Liverpool! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks). Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating...

A renowned, established name in the industry, our client are a large Financial organisation - one with proven, established pedigree. Empowering finance professionals and redefining financial performance, our client's influential enterprise benefits small and large businesses with the range of award-winning services they offer. They're now looking to bring on board Junior Account Managers. Your primary function will be handling existing accounts and cross selling, with some new business development involved also. This is an amazing opportunity for any graduate looking to excel in the business world and establish a lucrative and rewarding career. Package: Competitive basic salary of £28k with OTE takes your package higherExcellent scope for progression and professional development- there will be opportunity to move into a more senior role as your knowledge of the company widens On-going training and mentorship Team socials in a friendly, inclusive environment Lucrative...

Join Our Team as a Customer Service Advisor! Location: Kirkby, Liverpool Contract Type: Temporary Working Pattern: Full Time Salary: 12.71 per hour Hybrid Role: Office and Home Working Are you passionate about helping others? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to become a Customer Service Advisor within a large public sector client. This temporary role is based in Kirkby and offers a blend of onsite training and flexible home working. What's In Store for You? Full-Time Hours: Work 37.5 hours per week with a rolling 6-week rota. Shifts: Between 8 am - 8 pm (Monday - Friday) and 9 am - 5:30 pm (Saturday/Sunday), with weekend shifts every 6 weeks. Training & Support: Enjoy 8 days of training and 2 weeks in our academy before engaging with customers. You'll have ongoing support from your team and manager. Your Main Responsibilities: Manage inbound calls, addressing customer queries and...

A renowned, established name in the industry, our client are a large Financial organisation - one with proven, established pedigree. Empowering finance professionals and redefining financial performance, our client's influential enterprise benefits small and large businesses with the range of award-winning services they offer. They're now looking to bring on board Junior Account Managers. Your primary function will be handling existing accounts and cross selling, with some new business development involved also. This is an amazing opportunity for any graduate looking to excel in the business world and establish a lucrative and rewarding career. Package: Competitive basic salary of £30k Y1 OTE of up to £30k! Excellent scope for progression and professional development- there will be opportunity to move into a more senior role as your knowledge of the company widens On-going training and mentorship Team socials in a friendly, inclusive environment Lucrative bonus and...

Trainee Account Manager Our client brings businesses together with communications tech in new and unexpected ways, making their clients more accessible, more productive and more profitable. Working primarily with mid to large-sized UK enterprises, they're recognised leaders within their space. In the last year they've experienced an exciting period of growth and have doubled in size, creating lots of opportunities! You'll join a team where there is a great scope for progression, from Trainee to Senior Account Manager and perhaps even a business leader with us in the future! Trainee Account Manager Package: A competitive basic salary of £26k Y1 OTE of £26k! Comprehensive support and training - both internal and external Excellent scope for progression, earning potential, professional and personal development Regular socials in a welcoming, inclusive atmosphere and regular charity events Incentive company holidays in the snow and sun! Lucrative incentive and bonus schemes...

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £26k basic salary, with OTE taking your total earnings up to £26k in your first year Comprehensive benefits package - including 5 days leave carry over Regular socials, seasonal parties, complimentary tickets Extensive professional development...

German Speaking Customer Service Advisor Full Time Permanent (phone number removed)k We are exclusively supporting a global, premium organisation seeking a confident and engaging German Speaking Customer Service Advisor to deliver high impact product advice across the UK and internationally. This role is ideal for someone who thrives on travel, enjoys being front facing, and excels at engaging audiences through professional presentations and live demonstrations. The Role You will act as a key representative for a specialist product portfolio, delivering training and educational sessions to external partners and stakeholders across multiple regions. Responsibilities include: Delivering engaging training sessions and live demonstrations to partner organisations Travelling extensively within the UK and overseas to support training programmes, events, and launches Presenting complex information clearly and confidently to varied audiences Supporting partner education on...