Capita Pensions Solutions are looking for Customer Service Representatives to join our established team and on a permanent basis. Our Pensions team deal with incoming calls from a wide range of members and their beneficiaries regarding their pension. You will be part of a specialist and knowledgeable team supporting with various pension enquiries. You will get involved in a wide variety of calls, it’s never a boring day here! This is a remote role working 37.5 hours per week, Monday to Friday, with shift patterns between the core hours of 8.30am to 6pm, there’s no evenings or weekends, for a salary of £25,155. Start date will be 8th June 2026. If you’re the type of person who loves to support others, have worked with AWS, plus you have call centre experience - then this could be the ideal role for you! **Please note this role may be working on an account that is expected to transfer to a new provider under TUPE in October 2026. Please only apply if you are comfortable with...

Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Kirkby, Liverpool! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks). Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating...

A renowned, established name in the industry, our client are a large Financial organisation - one with proven, established pedigree. Empowering finance professionals and redefining financial performance, our client's influential enterprise benefits small and large businesses with the range of award-winning services they offer. They're now looking to bring on board Junior Account Managers. Your primary function will be handling existing accounts and cross selling, with some new business development involved also. This is an amazing opportunity for any graduate looking to excel in the business world and establish a lucrative and rewarding career. Package: Competitive basic salary of £28k with OTE takes your package higherExcellent scope for progression and professional development- there will be opportunity to move into a more senior role as your knowledge of the company widens On-going training and mentorship Team socials in a friendly, inclusive environment Lucrative...

Join Our Team as a Customer Service Advisor! Location: Kirkby, Liverpool Contract Type: Temporary Working Pattern: Full Time Salary: 12.71 per hour Hybrid Role: Office and Home Working Are you passionate about helping others? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to become a Customer Service Advisor within a large public sector client. This temporary role is based in Kirkby and offers a blend of onsite training and flexible home working. What's In Store for You? Full-Time Hours: Work 37.5 hours per week with a rolling 6-week rota. Shifts: Between 8 am - 8 pm (Monday - Friday) and 9 am - 5:30 pm (Saturday/Sunday), with weekend shifts every 6 weeks. Training & Support: Enjoy 8 days of training and 2 weeks in our academy before engaging with customers. You'll have ongoing support from your team and manager. Your Main Responsibilities: Manage inbound calls, addressing customer queries and...

Trainee Account Manager Our client brings businesses together with communications tech in new and unexpected ways, making their clients more accessible, more productive and more profitable. Working primarily with mid to large-sized UK enterprises, they're recognised leaders within their space. In the last year they've experienced an exciting period of growth and have doubled in size, creating lots of opportunities! You'll join a team where there is a great scope for progression, from Trainee to Senior Account Manager and perhaps even a business leader with us in the future! Trainee Account Manager Package: A competitive basic salary of £26k Y1 OTE of £26k! Comprehensive support and training - both internal and external Excellent scope for progression, earning potential, professional and personal development Regular socials in a welcoming, inclusive atmosphere and regular charity events Incentive company holidays in the snow and sun! Lucrative incentive and bonus schemes...

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £26k basic salary, with OTE taking your total earnings up to £26k in your first year Comprehensive benefits package - including 5 days leave carry over Regular socials, seasonal parties, complimentary tickets Extensive professional development...

Multi-Site Business Manager, Charlotte Tilbury - Boots North West 40 hours per week, Full Time position, Permanent Contract, Doors: Bolton, Preston, Stoke About Your Role A Charlotte Tilbury Multi-Site Business Manager is like no other. They are the life and soul of their counters – and come with bags of commercial acumen, an entrepreneurial spirit and the ability to lead a unique vision. They are not afraid of change – they pride themselves on it. Not only do they dare to dream it – they dare to live it. They pride themselves on creating and driving a magical customer experience through building genuine emotional connections, expert artistry and through a passion for exceptional products. They are an ultimate role-model that both customers and colleagues alike admire. About Us As the fastest growing beauty brand – we are on a mission to disrupt and revolutionise the beauty industry. The way we do this is by our spellbinding products, our show stopping artistry and...

German Speaking Customer Service Advisor Full Time Permanent (phone number removed)k We are exclusively supporting a global, premium organisation seeking a confident and engaging German Speaking Customer Service Advisor to deliver high impact product advice across the UK and internationally. This role is ideal for someone who thrives on travel, enjoys being front facing, and excels at engaging audiences through professional presentations and live demonstrations. The Role You will act as a key representative for a specialist product portfolio, delivering training and educational sessions to external partners and stakeholders across multiple regions. Responsibilities include: Delivering engaging training sessions and live demonstrations to partner organisations Travelling extensively within the UK and overseas to support training programmes, events, and launches Presenting complex information clearly and confidently to varied audiences Supporting partner education on...

Customer Service Administrator Location: Speke, (L24), Liverpool / Hybrid after probation Salary: 27,256 Contract: Full time, Permanent Hours: Monday to Friday, 8am-4pm & 10am-6pm My client is looking to recruit a Customer Service Administrator to work out of their main office in South Liverpool. The job will initially be office based but will then offer the opportunity to work from home on a hybrid basis after 3 months. The main purpose of your role is to manage sales orders from receipt to delivery whilst ensuring excellent customer service is delivered at all times. Key duties will include: handling customer queries, managing order processing, liaising with Sales Managers and communicating with other internal departments. You will also be expected to complete any other ad-hoc administration tasks as well as building relationships and keeping up to date with any new product information. The salary for this role is 27,256 per annum. Job...

Key Account Manager now required for a well-established UK manufacturer ( 18M) at the forefront of Modern Methods of Construction (MMC) . Following significant investment in a brand-new manufacturing hub, the business is seeking a results-driven professional to manage and grow a long-standing portfolio of steel panel customers across the UK. This is a technical, consultative role where you will be expected to know your customers "inside out," balancing high-level relationship management with commercial precision. Key Responsibilities: Act as the primary lead for established key accounts, managing everything from technical requirements to long-term business goals for a core base of 50 plus clients. Work with Finance to negotiate pricing, contracts, and service agreements while protecting margins and profitability. Identify "white space" for up-selling and cross-selling within your portfolio; deliver persuasive presentations and product demonstrations. Partner with...

Product and Customer Services Manager Finlay Jude Associates are working in partnership with a leading manufacturer within the passive fire protection and construction materials sector to recruit an ambitious Product and Customer Services Manager in Rochdale. Industry Sector: Customer Services, Passive Fire Protection, Firestop, Fire-Resistant Products, Fire Protection Products, Team Leadership In this role, you will be responsible for overseeing the product route to market and collaborating with various departments. You will work closely with internal teams, external partners, and certification bodies to ensure products meet industry standards and deliver the highest levels of service. You will also ensure, through your team, that customer needs are consistently met or exceeded, while promoting and delivering excellent customer service standards. You will manage the customer service team, ensuring service levels are maintained and issues are resolved effectively....

Key Account Manager - Automotive Aftermarket Distribution Strengthening our UK sales team: Delivering and developing c class Garage Workshop Consumables programmes to vertical markets expanding across the Automotive Aftermarket is where our client excels. Their extensive experience enable MRO Workshops to efficiently and productively manage their workshop consumable usage. We are on the hunt for a Key Account Manager , National Account Manager or Senior Sales Development Executive to develop their Automotive Aftermarket distribution sector via Independent Motor Factors both car and CV and Trade Buying Groups / ITG's / VM trade parts programmes . Ideal Location - North (Manchester, Leeds. Liverpool, Nottingham, Derby) Good Salary Neg (Circa 55k - 60k) + Bonus + Car + Pension Our utopia: Our ideal candidate will have worked within the Automotive Aftermarket in a Senior Sales / Key Account or National Account capacity and be familiar with...

Liverpool Experience Campus operates the city's waterfront event campus the interconnected M&S Bank Arena, The Liverpool Experience Campus and Exhibition Centre Liverpool - as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services. The M&S Bank Arena Ticketing team are looking to hire a Client Account Manager - Entertainment and Sports. An exciting opportunity has arisen to join the M&S Bank Arena Ticketing team as a Client Account Manager - Entertainment and Sports . We are seeking a positive, highly motivated, and self-driven individual to play a key role in delivering some of the biggest live events and concerts in Liverpool. Company...

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: A competitive basic salary of £26k, with OTE takes your package higher Comprehensive benefits package - including 5 days leave carry over Regular socials, seasonal parties, complimentary tickets Extensive professional development opportunities and...

Join Our Team as a Customer Service Representative! Location: Knowsley Salary: 12.71 - 12.82 per hour Hours: Full-time (9am-5:30pm) or Part-time (9am-2pm) Duration: 3 months Are you a people person with a passion for customer service? Do you thrive in a fast paced environment where your contributions truly matter? If so, we want you to be a part of our dynamic team as a Customer Service Representative! Key Duties and Responsibilities: In this role, you will play a vital part in supporting our sales process. Your key responsibilities will include: Tracking & Reporting: - Log all calls and customer interactions in our CRM system or Excel - Provide feedback on lead quality and customer responses - Meet or exceed daily/weekly call and conversion targets Collaboration: - Work closely with the Sales Teams to share generated leads - Communicate customer insights to enhance outreach strategies Order Processing Management: - Accurately input new orders...

Customer Service Advisor Location: Liverpool Salary: 25,000 Contract: Full time, Permanent Hours: Monday to Friday 9am till 5pm (no weekends or late evenings) My client based in Liverpool City Centre is looking to recruit Customer Service advisors to work on an inbound Customer Service campaign. The hours of work are Monday - Friday, 9am - 5pm (no evenings or weekends). The role will be highly inbound bias however there will, on occasion be the requirement to make outbound calls, following up on inbound / online enquiries through multiple channels. Working in a fun and vibrant contact centre environment, you will be tasked with: Taking inbound calls, emails or messages dealing with a variety of customer service queries Accurate recording of information onto a live system Resolution of customer enquiries (oral and written) based on competent working knowledge Query handling in response to customer requests with the support of clear information and...

Capita Pension Solutions are looking for Customer Service Representatives to join our established team on a permanent basis. Our Pensions team deals with incoming calls from a wide range of members and their beneficiaries regarding their pension. You’ll be part of a specialist and knowledgeable team supporting with various pension enquiries. Expect a wide variety of calls - it’s never a boring day here! This role will be based at our Liverpool office (Chapel Street), working 37.5 hours per week, Monday to Friday, with shift patterns between the core hours of 8am and 6pm. There are no evenings or weekends, and the salary is £25,155 per annum. Start date will be 18th May 2026. If you’re the type of person who loves to support others and has call centre experience, then this could be the ideal role for you! Job title: Customer Service Representatives - Start Date 18th May 2026 Job Description: What you’ll be doing: Taking a high volume of inbound calls...

Job Title: Customer Service Claims Handler Location: Liverpool, Hybrid Salary: 26,937 to 29,781 Plus up to 1,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm (on a rota basis), plus 1 in 5 Saturdays What you will be doing: In first party claims our purpose is to help our customers when they need us the most with speed, ease and understanding To work as a team to proactively manage a portfolio of customer repair claims through to settlement To ensure that complete and thorough indemnity investigations are carried out on all claims Work closely with suppliers to fulfil customers' needs during their claims journey Utilising our in-house engineers to assess whether the damage sustained is a repairable prospect Accurate payment to our customers and their representatives regarding claims settlement Data integrity is key when keeping a...

Are you someone who thrives in the Insurance Industry ? We're on the hunt for an experienced Insurance Account Executive who uses their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. Is a successful career within a growing business full of opportunity, where you will have flexibility and fun what you're looking for? Then please, read on So, what does the role of an Account Executive here involve? This role will be made for you if you love fostering relationships and helping clients find the right Insurance products to fit their needs. Our Account Executives are excellent at tailoring their approach, working with clients face to face, on the phone or via video calls. Our clients will need your support all year round and then there are those all-important networking and prospecting activities that will help you to build and develop your portfolio as you go. As an Professional Indemnity Account...

Key Account Manager - Automotive Aftermarket Distribution Strengthening our UK sales team: Delivering and developing c class Garage Workshop Consumables programmes to vertical markets expanding across the Automotive Aftermarket is where our client excels. Their extensive experience enable MRO Workshops to efficiently and productively manage their workshop consumable usage. We are on the hunt for a Key Account Manager , National Account Manager or Senior Sales Development Executive to develop their Automotive Aftermarket distribution sector via Independent Motor Factors both car and CV and Trade Buying Groups / ITG's / VM trade parts programmes . Ideal Location - North (Manchester, Leeds. Liverpool, Nottingham, Derby) Good Salary Neg (Circa £55k - £60k) + Bonus + Car + Pension Our utopia: Our ideal candidate will have worked within the Automotive Aftermarket in a Senior Sales / Key Account or National Account capacity and be familiar with...