Exponential-e Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach, a truly world-class ICT services company. We're a company of innovators who think big and achieve bigger! Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do. Overall purpose of the job: Provide technical escalation for all Service Tickets assigned to the on-site Desktop Support team from the Service Desk. Provide technical support on site as well as remote desktop support to NHS Solent end users. Work in a rotation to provide on-site Desktop support to NHS HIOW end users for...

IT Service Desk Analyst Chichester Contract £16.61 per hour Our client is looking for an experienced IT Service Desk Analyst This is an excellent opportunity for candidates seeking to develop a career within an enterprise IT Service Desk environment supporting over 7,000 users across West Sussex County Council and partner organisations. Successful candidates may have the opportunity to apply for permanent positions in the future. Any progression to a permanent appointment would be subject to the Council's recruitment processes and pay arrangements in place at that time. The Service Desk operates between 8:00am and 6:00pm, and you will work on a rotating shift pattern within these hours. • Provide a high-quality, customer-focused IT support service to colleagues across the Group. • Act as the first point of contact for IT support requests received via telephone, email and self-service portals. • Log, categorise and triage incidents and...

Planet Recruitment are looking for a Customer Service Administrator to join our client based in Oxfordshire. The purpose of the Customer Service Administrator role is to provide high-quality telephone and administrative services in an efficient, friendly and professional manner. This position has the possibility of turning into a permanent position following a successful period of probation. Duties of the role: Dealing with customer queries via telephone and email Logging customer queries on internal database Liaising with internal departments and construction engineers & contractors General administrative duties The site is based just outside of Oxford and is commutable by bus. Hours : Monday to Friday 08:00am - 17:00pm Apply online. INDCON Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying...

Description Location: Southampton Reporting to: Siobhan Griffiths, Customer Service Operations Manager Closing date: Friday 9th October , 10am About the role: Our aim is to give customers clarity and control over their money by allowing customers to manage their money entirely through the Starling banking app. The app is connected to 24/7/365 support - the customer service team is at the heart of our company. As a team leader, you inspire and motivate your team to give the best service to our customers. You lead from the front, showcasing your finely tuned customer service skills on a daily basis. Not only that, we look to you to share solutions that will make our's, and our customers lives, better. Whenever they need us, we will be there. As a result, we are looking to grow our overnight team and are looking for people who can commit to 37.5 hours a week between 20:00 - 07:15am on a 4 on 4 off rotation pattern. Hybrid working: Overnight colleagues spend 1 shift per...

Adecco are pleased to be recruiting for a Public Access Assistant to work within the Thames Valley Police Force Location: Fulflood, Winchester Contract Type: Temporary Hourly Rate: 14.71 per hour Working Pattern: Part Time (Monday to Wednesday) End Date: March 2027 Important Note: This role is subject to POLICE VETTING; candidates must have resided in the UK for a minimum of 5 years continuously. Our client is seeking a dedicated and enthusiastic Public Access Assistant to support the Thames Valley Police Force in Fulflood, Winchester. This exciting opportunity offers a chance to play a crucial role in enhancing the Public Access function and Information Management helpdesk. If you have a passion for customer service, outstanding communication skills, and the capability to manage sensitive information, this role could be a fantastic fit! Key Responsibilities: Maintain and produce performance information, records, and spreadsheets using various IT systems and...

Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Your new role: Respond to support contacts and tickets as assigned within Service Level Agreements. Maintain an understanding of the internal escalation process. To be a highly motivated team player with the skills and ability to manage changing priorities. Setup/Configure/Maintain/Administer desktop computers and peripherals and test network connections. Performs general preventative maintenance tasks on computers, laptops, printers. Access Management and Maintenance through Active Directory and Office365 (Account Provision, Account Revocation, Password resets); Escalate issues and involve Service Desk wherever required in order to resolve an issue as quickly as possible. What you ll need to succeed: Experience in managing/troubleshooting...

Regional Account Manager (Field & Office Based) Salary: 45,000 DOE + annual bonus ( 4,000- 6,000) Hours: Monday to Friday, 7:00am-5:00pm (45-hour week) Reporting to: Commercial Director Contract: Permanent Location: Covering a large territory, GU, PO and SO postcodes. Benefits 30 days holiday (including bank holidays) Company van, laptop and mobile Annual bonus 4,000- 6,000 Staff discount On-site parking Permanent position The role On behalf of our client we are hiring a Regional Account Manager to take ownership of sales performance across a defined region-maximising revenue from every account opportunity. You'll manage a portfolio of Platinum, Gold, Silver and Bronze customers , blending office-based sales activity with regular face-to-face visits. Working closely with Business Development, Retention Teams, Trade Store Managers and Regional Sales Representatives , you'll drive customer engagement, increase account spend...

Contact Centre Advisor Location: While this role is hybrid (% based at our Bournemouth Hub and the rest from home), you ll initially be office-based until you ve successfully completed your probation period. Salary: £28,500 per annum Hours per week: 37.5 & 30 If you re looking for a role where no two days are the same, where you can grow, learn, and be part of something meaningful, then our Contact Centre could be the perfect launchpad for your career in housing. This is far more than answering a phone - it s about helping people, problem solving, supporting communities, and being part of a team that cares. We have the following opportunities available; x 3 Permanent, Full Time (37.5 hours per week) x 1 Permanent, Part Time (30 hours per week, Mon, Wed, Thurs and Fri) Why you ll love working with us A varied, exciting role Fast paced, challenging and rewarding A supportive, friendly team culture A place where your development truly matters Huge...

German Customer Service Executive (x2) Location: Guildford Salary: 27,999.16 - 29,999.16 Contract Type: Permanent Full-Time: Monday - Friday (9am - 5:30pm) Hybrid Working with Free Parking Are you a customer service champion with a passion for delivering outstanding support? Do you thrive in fast-paced environments where communication and problem-solving are key? If so, an exciting opportunity awaits with our client, a well-respected international organisation. They are seeking two German Speaking Customer Service Executives to join their dynamic team in Guildford! About the Organisation The Guildford office supports customers with exceptional service across multiple markets and currencies. Accuracy, professionalism, and outstanding customer care are at the heart of their operations. What's in it for You? Work in a friendly, supportive, and collaborative team environment. Enjoy hybrid working options with free onsite parking. Competitive salary and...

Customer Service & Sales Support Representative Location: Guildford - free parking Contract Type: Temporary (6 months) to Permanent Permanent Salary: 28,000 - 30,000 per month Hourly Rate: 14.35 - 15.38 Working Pattern: Full Time, Mon - Fri, office based, 37.5 hours per week Are you experienced in Customer service or Sales support and immediately available for work? Our client, a Global organisation in the retail industry, is seeking a dynamic and dedicated Customer Service & Sales Support Representative to join their thriving team. This is an exciting opportunity to be part of a well-known brand that values its culture and invests in the growth of its team members. Key Responsibilities: Provide exceptional customer service to both internal and external customers, ensuring all inquiries are handled with the utmost professionalism. Respond to incoming calls within three rings and emails within 24 hours, maintaining the organisation's high standards...

Exciting Opportunity in Guildford! Temporary Reception Role Available Position: Reception (Guildford 7-8-9/10) Contract Type: Temporary Location: Guildford Pay rate: 13.33 an hour Working hours: 8:30AM to 5:00PM Key Responsibilities: Welcoming visitors and providing a professional first point of contact Managing visitor sign-in procedures and issuing passes Answering and transferring calls in a professional manner Coordinating meeting room bookings and preparing rooms for meetings Handling incoming and outgoing post, deliveries, and couriers Supporting employees and guests with general enquiries Maintaining a tidy, professional, and well-presented reception area Assisting with administrative tasks and office support duties Managing visitor logs and ensuring security procedures are followed Delivering exceptional customer service at all times What Our Client Is Seeking: Team Players: Individuals who thrive in a collaborative environment and can...

Customer Service Manager Guildford- Free Parking 45K - 55K (DOE) - Benefits, Performance Bonus, Monthly Socials This role is office based Monday - Friday Overview: Are you an experienced Customer Services Manager looking for a new challenge? Join my client who has rapidly grown in the last 5 years and is actively looking for an experienced Customer Service Manager to help improve and grow their already successful Customer Service Team. The business specialises in manufacturing award winning products across UK & Europe and they have successfully built up their reputation in the market with award winning products. As the Customer Services Manager you will be providing direction, support and coaching members of the 20+FTE Customer Service Team. You will be reviewing the current processes and adapting these to increase efficiency and reducing costs, whilst ensuring that the experience for the staff and the customer is improved. Responsibilities:...

Are you a Customer Service Champion with excellent communication skills? Are you passionate about delivering exceptional service and solving customer's problems? Our client, a fast-growing organisation in Guildford, is seeking two Customer Service Advisors to join their team. This is an exciting opportunity to be part of a dynamic and customer-focused organisation. What's in it for you? A great place to work with a fun and supportive environment Hybrid role with free parking in Guildford Full-time working hours (9am - 5.30pm) Opportunity to make a positive impact and be a Brand Ambassador for the organisation A rewarding salary of 27,999.16 per annum Responsibilities: Manage incoming contacts from customers, demonstrating empathy, patience, and accuracy Identify and assess customers' needs to ensure satisfaction Provide accurate and complete information using the appropriate tools Maintain detailed records of customer interactions and process...

Customer Contact Advisor Full-time Monday to Friday 13.00 per hour About the role Our client is seeking a proactive Customer Contact Adviser to manage and support a portfolio of customer accounts and driver routes for the division. You will be responsible for delivering excellent customer service, retaining and developing accounts, and working closely with our drivers and operations team to ensure smooth, accurate deliveries. Key Responsibilities Build and maintain strong relationships with allocated customer accounts Make outbound and inbound calls to customers, processing orders, exchanges and sanitisation Accurately input and update all orders on system and ensure they are allocated to the correct delivery routes Carry out daily route calls to customers, amending deliveries as required Take ownership of customer queries, resolving them within agreed timescales Work closely with drivers to maintain accurate route and customer data Complete all...

We are seeking a proactive and relationship-driven Customer Success Manager to join our client's team. You will be responsible for nurturing strong, long-term relationships with clients and strategic partners, ensuring high levels of satisfaction, engagement, and retention. As the CSM, you will act as a trusted advisor, guiding customers, managing complex enquiries, and identifying opportunities to expand account value through up sell and cross-sell initiatives. If you possess a customer-first mindset, excellent communication skills, and a track record of effectively managing multi-account portfolios, we would love to hear from you. Key responsibilities: Serve as the primary point of contact for customer enquiries, escalations, and ongoing support. Build and maintain trusted, long-term relationships with customers and key partners. Understanding client goals to ensure services deliver maximum value and satisfaction. Guide new customers seamlessly through the on boarding...

Part Time Customer Service Representative! Are you passionate about providing exceptional customer service? Do you thrive in a dynamic environment where your attention to detail truly matters? If so, we have the perfect opportunity for you! Position: Customer Service Representative Location: Newbury, West Berkshire Contract Type: Temporary Hourly Rate: 14.50 Working Pattern: Part Time (17.5 hours/week - 3.5 hours Wednesdays, 7 hours Thursdays and 7 hours Fridays Start Date: Immediate Duration: Temporary Ongoing Why Join Us? Our client is seeking a dedicated Customer Service Representative to ensure that every customer interaction is seamless and satisfying. Located conveniently in Newbury, this role is ideal for those looking for a part-time position. Key Responsibilities: As a Lead Customer Service Representative, you will play a vital role in managing day-to-day activities related to customer service, with a focus on accuracy and efficiency. Your...

The Opportunity -Are you an experienced National Account Manager who has broad FMCG food sales experience? -Would you like to work for an award-winning family-owned British organic grower, miller and food producer? -Are you looking for job security, a competitive annual salary and a full company benefits package, to include a 20% sales bonus and car allowance? If the answer is yes, we would be keen to hear from you so please read on for further information and get in touch now! Our Client is an award-winning family-owned British organic grower, miller and food producer based in Berkshire, who are also the UK s number one organic flour brand dedicated to crafting only the best from sustainably grown ingredients. We are now supporting them in trying to recruit a talented National Account Manager (Wholesale, Convenience & eCommerce), who has broad FMCG food sales experience. Reporting to their Head of Sales, you will be responsible for managing and growing key...

EMEA Systems Support Technician - Tier 1 Bracknell, Berkshire Spectra Logic is a great company that values your skills, providing a work environment that is challenging and meaningful, with a culture that is casual and friendly. Spectra Logic Corporation is a storage industry leader, providing innovative data storage solutions for almost 40 years. We design and manufacture robotic libraries utilizing tape and disk technology to meet the backup needs of our diverse customer base. We offer a casual work environment with ample opportunity to learn and grow within the company, whose HQ is located in beautiful Boulder, CO. Who's on your team? Problem solvers. We have huge range of personalities with common traits, they love to solve problems, they enjoy learning, and they help each other. Most importantly, they are focused on helping our customers. We do work hard; we work together, and enjoy the challenges presented. While most of our Service Delivery Team are based...

Are you a recent graduate or early in your commercial career with an interest in science, healthcare and creative advertising? We are an award-winning, independent creative communications agency specialising in the pharmaceutical and healthcare sector, and we're looking for an ambitious Account Executive to join our growing team. BASIC SALARY: £26,000 - £27,000 BENEFITS: 25 Days Holiday & Bank Holidays, increasing with service Additional Christmas Closure Employee Ownership Trust benefits after 12 months, subject to company performance Performance-Related Bonus £500 - £1,000 Annual Training & Development Budget LOCATION: Windsor - initially office based while you learn the role, progressing to hybrid working typically 2-3 days per week in the office. COMMUTABLE LOCATIONS: Slough, Maidenhead, Bracknell, High Wycombe, Staines-upon-Thames, Egham, Ascot, Reading JOB DESCRIPTION: Account Executive - communications agency, pharmaceutical As our...

Are you a recent graduate or early in your commercial career with an interest in science, healthcare and creative advertising? We are an award-winning, independent creative communications agency specialising in the pharmaceutical and healthcare sector, and we're looking for an ambitious Account Executive to join our growing team. BASIC SALARY: £26,000 - £27,000 BENEFITS: 25 Days Holiday & Bank Holidays, increasing with service Additional Christmas Closure Employee Ownership Trust benefits after 12 months, subject to company performance Performance-Related Bonus £500 - £1,000 Annual Training & Development Budget LOCATION: Windsor - initially office based while you learn the role, progressing to hybrid working typically 2-3 days per week in the office. COMMUTABLE LOCATIONS: Slough, Maidenhead, Bracknell, High Wycombe, Staines-upon-Thames, Egham, Ascot, Reading JOB DESCRIPTION: Account Executive - communications agency, pharmaceutical As our...