LOCATION: PARKWAY SHOPPING CENTRE NEWBURY SHIFT PATTERN: Weekends, might might change suit business needs. 20 hours with overtime for sickness and hoilday, 20 hours per week PAY RATE: £13.75 hours per week If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! ROLE OVERVIEW AND PURPOSE Your responsibilities will be looking out for the safety and welfare of members of the public who visit the Centre, to ensure that they have a pleasant shopping experience without fear of any incidents occurring which may affect that experience. KEY RESPONSIBILITIES • Responding to both written and verbal enquiries from Customers • Directing Customers to required stores within the Centre • Transferring telephone calls to Management staff • Selling Eden Centre gift cards and reconciling cash at the end of the day • Health and Safety checks •...

Adecco are recruiting for a Customer Service Assistant to join their clients team based in Newbury! Monday-Friday Office based (Newbury) 28,000- 29,000 depending on experience Key Responsibilities Deliver end-to-end customer service, managing customer expectations in a timely and accurate manner. Process B2C orders accurately and ensuring documentation is correctly attached within internal systems. Manage replacements and refunds within ERP and customer portals. Respond to customer enquiries through online portals within agreed SLAs. Maintain stock availability across systems and liaise with Supply Chain teams to replenish stock where required. Process RMA documentation. Complete weekly billing tasks accurately and on time. Work closely with third-party logistics partners to ensure timely deliveries, collect proof of delivery and upload to internal systems within required timeframes. Liaise with Sales teams to confirm pricing and discounts, sharing updates with...

Customer Onboarding Analyst is required by my international client based in the Slough area. They are looking for a recent graduate level candidate who has some customer service experience to join their Customer Onboarding Team which makes up part of their larger IT capability. This role will be office based for five days per week whilst full training is given, once up to speed they work a hybrid model with three days onsite and two days remote based. Responsibilities, not limited to: The successful candidate will be responsible for: Customer Onboarding for Fulfilment Customers and First line Support for any customer issues raised with the IT Team The role will be responsible for being the first line support for the following tasks: Customer Issues Providing first response to any customers raising an issue with booking a shipment or their integration. Working on getting a solution as quickly as possible either via solving the issue yourself or managing the...

My client are a global company that require an IT Customer Support & Customer Service graduate level candidate to join their established team. The ideal candidate for this role will be a recent graduate with customer service experience and a good analytical approach to problem solving. The role will be responsible for being the first line support for the following tasks: Customer Issues Providing first response to any customers raising an issue with a booking or their integration. Working on getting a solution as quickly as possible either via solving the issue yourself or managing the relevant team members until the issue is resolved. IT/Business Systems Another part of the team is the Support of the System Infrastructure Team. You will also be working with them to ensure any issues raised for them are being dealt with respond to the tickets if needed. Integration Pre-Sales Supporting the sales team by providing any information required to assist them...

As a global pet care, pet products manufacturer our brands are never far from your home, or our furry friends' hearts. Already established in major multiples, pet retailers, major wholesalers and distributors we really want to take our UK presence to the next level. Reporting to the Global Consumer BUD, the Senior National Account Manager will become the UK expert and key client facing representative. BASIC SALARY: £65,000 - £75,000 BENEFITS: £12,000 - £17,500 Bonus (split quarterly and annually) Company Car Allowance 25 Days Holiday Contributory Pension Private Healthcare (inc family) DIS 4x salary LOCATION: Home based you will travel throughout the UK. Our UK Office is in the in North. Monthly travel to the Head Office is required. Understanding that this is a home-based role with lots of travel, you could live anywhere with good connections: Manchester, Leeds, Sheffield, Nottingham, Oxford, Bristol, London, Swindon, Milton Keynes. We have a great...

Claims Contact Centre Agent Salary: 24,500 per annum Location : Reading Working Hours : This is a full-time role (35 hours per week) with flexible shift patterns: Early Shift: 8am - 4pm Mid Shift: 10am - 6pm Late Shift: 12pm - 8pm Are you a confident communicator with a passion for delivering exceptional customer service? Our client is seeking a dedicated Claims Contact Centre Agent to join their vibrant team! About the Role : As a Claims Contact Centre Agent, you'll be at the heart of our operations. Your primary responsibilities will include : Handling inbound and outbound calls related to claims. Engaging and communicating with a diverse range of customers and staff. Gathering information efficiently to assist in investigating claims. Performing administrative tasks to support the claims process and payment. What We're Looking For : Excellent Customer Service Skills: Ability to empathise and engage with customers. Strong Telephone...

UK Key Account /Business Development Manager - Automotive Car Care & FMCG Retail National Accounts High-Profile Car Care Category UK & Ireland Location & Package Ideal location: Surrey / Hampshire / Berkshire (or commutable) Salary: 50,000 - 60,000 (negotiable) Bonus OTE + Company Car + Pension Strong support from a European manufacturing and technical base Build a category - Own national accounts - New Business- Make your mark. We're strengthening our UK commercial team and are looking for a high-calibre Key Account Manager / Business Development Manager with proven experience in Automotive Car Care, Motor Oils & Lubricants, or FMCG Retail National Accounts . As a major European chemical manufacturer, we develop and supply high-performance Car Care products, and maintenance fluids to leading Automotive Retailers, Forecourt Groups , Supermarkets, DIY and Distribution partners across EMEA. This is a pivotal UK role with...

JOB TITLE: Channel Account Manager Leading IT Distributor SALARY: £40,000-£45,000 + car allowance + Uncapped OTE & Benefits LOCATION: South of the UK Are you currently working within the IT channel and ready to take the next step in your sales career? Do you thrive on developing strategic reseller relationships while driving new revenue growth? If you re experienced in working with Tier 1 resellers and want to join a reputable, growing organisation this could be the opportunity for you. My client is a leading IT hardware distribution specialist based along the M4 Corridor and part of a larger distribution group. Due to continued growth, they are looking to appoint a Channel Account Manager to manage, develop and retain key Tier 1 reseller accounts across the South of the UK. ROLE: Channel Account Manager You will take ownership of a portfolio of Tier 1 reseller partners, driving revenue growth while strengthening long-term relationships. Key...

Job title: Personal Assistant & Receptionist Location: Reading 5 days a week in the office (must be within 30 minute travel time) Salary: up to £35,000 per annum (DOE) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. XMA is looking for a warm, professional and highly organised Personal Assistant & Receptionist to join our team at our Reading headquarters. This is a unique role combining front-of-house responsibility with high-level Executive support - ideal for someone who thrives in a fast-paced, people-focused environment. You ll be the welcoming face of XMA HQ and a trusted right-hand to a small group of senior Executives, helping everything run smoothly behind the scenes. Join XMA - a leading UK technology solutions company partnering with the biggest names in the industry....

JOB TITLE: Channel Account Manager Leading IT Distributor SALARY: £40,000-£45,000 + car allowance + Uncapped OTE & Benefits LOCATION: South of the UK Are you currently working within the IT channel and ready to take the next step in your sales career? Do you thrive on developing strategic reseller relationships while driving new revenue growth? If you re experienced in working with Tier 1 resellers and want to join a reputable, growing organisation this could be the opportunity for you. My client is a leading IT hardware distribution specialist based along the M4 Corridor and part of a larger distribution group. Due to continued growth, they are looking to appoint a Channel Account Manager to manage, develop and retain key Tier 1 reseller accounts across the South of the UK. ROLE: Channel Account Manager You will take ownership of a portfolio of Tier 1 reseller partners, driving revenue growth while strengthening long-term relationships. Key...

Repairs Scheduler Full Time (37 hours per week) Location - Bedford (Hybrid Working) Salary - 27,825.00 per annum This role is hybrid, working from our head office in Bedford and from home. You will be office-based until fully trained; once competent, you can adopt a hybrid working pattern, to be agreed with the Scheduling Team Leader. There is a requirement to work a late shift from home (12pm - 8pm). In addition, one week in every four you will work half a day on a weekday and half a day on a Saturday. We can be flexible with this. Make a real difference in our brand-new in-house repairs & maintenance service Are you an experienced works scheduler with a background in dynamic scheduling systems and a passion for delivering excellent customer service? Do you want to be part of our brand-new in-house repairs & maintenance service, where your work makes a difference to our customers and you're valued as a key member of our workforce? If so, we want...