Adecco are currently recruiting for a Customer Success Manager to join their clients team based in Newbury. Key duties and responsibilities- Support and develop long-term relationships with customers and partners Act as the main point of contact for customers after the sale Guide customers through onboarding and into the start of their contract Provide training, demos and support to help customers use portals and tools effectively Monitor customer engagement and account activity to identify risks or opportunities Carry out regular check-ins to ensure customers remain satisfied Liaise with suppliers to support smooth service delivery Represent the customer voice internally and share feedback across the business Identify upsell, cross-sell and account growth opportunities Review customer success metrics such as usage, engagement and renewals Prepare reports and dashboards to track customer performance Maintain accurate customer and account data across systems...

Part Time Customer Service Representative! Are you passionate about providing exceptional customer service? Do you thrive in a dynamic environment where your attention to detail truly matters? If so, we have the perfect opportunity for you! Position: Customer Service Representative Location: Newbury, West Berkshire Contract Type: Temporary Hourly Rate: 14.50 Working Pattern: Part Time (17.5 hours/week - 3.5 hours Wednesdays, 7 hours Thursdays and 7 hours Fridays Start Date: Immediate Duration: Temporary Ongoing Why Join Us? Our client is seeking a dedicated Customer Service Representative to ensure that every customer interaction is seamless and satisfying. Located conveniently in Newbury, this role is ideal for those looking for a part-time position. Key Responsibilities: As a Lead Customer Service Representative, you will play a vital role in managing day-to-day activities related to customer service, with a focus on accuracy and efficiency. Your...

The Opportunity -Are you an experienced National Account Manager who has broad FMCG food sales experience? -Would you like to work for an award-winning family-owned British organic grower, miller and food producer? -Are you looking for job security, a competitive annual salary and a full company benefits package, to include a 20% sales bonus and car allowance? If the answer is yes, we would be keen to hear from you so please read on for further information and get in touch now! Our Client is an award-winning family-owned British organic grower, miller and food producer based in Berkshire, who are also the UK s number one organic flour brand dedicated to crafting only the best from sustainably grown ingredients. We are now supporting them in trying to recruit a talented National Account Manager (Wholesale, Convenience & eCommerce), who has broad FMCG food sales experience. Reporting to their Head of Sales, you will be responsible for managing and growing key...

Global Export Customer Service Supervisor Location: Basingstoke Contract Type: Permanent Salary: 45,000 per annum Working Pattern: Full Time (Monday - Friday 9am - 5pm) Working Arrangement: Hybrid working model: 4 days in the office, 1 day from home. Our client, a leader in the Life Sciences sector, is seeking a dynamic and experienced Global Export Customer Service Supervisor to join their innovative team. This pivotal role offers the opportunity to lead a talented group of Customer Service Representatives in a fast-paced, inbound environment, ensuring that customers receive exceptional service aligned with the organisation's strategic goals. A background in export documentation, customs procedures, and international shipping is essential. Experience in a regulated industry, such as life sciences, diagnostics, or healthcare, will be highly advantageous. Familiarity with temperature-controlled shipments and global trade compliance requirements is also preferred....

Position: Technical Customer Support Location: Didcot, Oxfordshire Salary: 28,000.00- 30,000.00 per yea r Are you a tech-savvy problem solver with a passion for consumer electronics? This role offers the perfect blend of technical challenges and customer interaction, making it ideal for someone who thrives in a dynamic environment. Join a team where your skills will be valued, and your contributions will make a tangible impact. As a Technical Customer Support, you will be an integral part of the Technical Support Department, serving as a vital link between the Service and Customer Service departments. This role provides an excellent platform to enhance your technical expertise while working closely with trade professionals and end-users. Key duties and responsibilities: - Provide first-class technical and sales support via telephone, email, and face-to-face interactions. - Offer technical support to internal teams. - Manage the spare parts database, ensuring accuracy and...

Position; Receptionist / Office Administrator Location; Didcot, Oxfordshire Salary; 13.00 - 13.50 per hour About the role; Planet Recruitment are proud to be working with a fast-growing organisation based in Didcot who are seeking a Receptionist / Office Administrator on a temporary basis (however should there could be an opportunity to go permanent). The successful candidate will be a pro-active team player who is able to use their own initiative along with being the main face of the business for visitors / guests. Working hours are between Monday to Friday around 37.5 hours per week. Responsibilities; Answer calls, take messages, book appointments and diary management for employees Keep and file departmental records (both paper and electronic). Draft and send correspondence on behalf of the Directors and Office Manager. Stock control for the office i.e. stationary and other supplies. Booking meeting rooms, showing visitors and guests around the facility...

Account Manager - Simulation & Technology 48,000 basic + bonus Company car choice Private Medical Pension 25 days holiday Location: Didcot - Hybrid Travel: UK-wide, with occasional European travel We are working with an innovative technology business specialising in simulation software, digital twins and synthetic training solutions used across the aerospace, defence and space sectors. Due to continued growth, they are looking to appoint an Account Manager to join their commercial team. This is a newly created position offering the opportunity to develop emerging accounts and take ownership of an increasing portfolio over time. The Role You will initially manage a portfolio of accounts, developing existing relationships while identifying opportunities to generate new business. As you become established, you will take responsibility for additional accounts and play an increasingly important role within the commercial team. You will be working with sophisticated...

Regional Account Manager (Field & Office Based) Salary: 45,000 DOE + annual bonus ( 4,000- 6,000) Hours: Monday to Friday, 7:00am-5:00pm (45-hour week) Reporting to: Commercial Director Contract: Permanent Location: Covering a large territory, GU, PO and SO postcodes. Benefits 30 days holiday (including bank holidays) Company van, laptop and mobile Annual bonus 4,000- 6,000 Staff discount On-site parking Permanent position The role On behalf of our client we are hiring a Regional Account Manager to take ownership of sales performance across a defined region-maximising revenue from every account opportunity. You'll manage a portfolio of Platinum, Gold, Silver and Bronze customers , blending office-based sales activity with regular face-to-face visits. Working closely with Business Development, Retention Teams, Trade Store Managers and Regional Sales Representatives , you'll drive customer engagement, increase account spend...

Are you a recent graduate or early in your commercial career with an interest in science, healthcare and creative advertising? We are an award-winning, independent creative communications agency specialising in the pharmaceutical and healthcare sector, and we're looking for an ambitious Account Executive to join our growing team. BASIC SALARY: £26,000 - £27,000 BENEFITS: 25 Days Holiday & Bank Holidays, increasing with service Additional Christmas Closure Employee Ownership Trust benefits after 12 months, subject to company performance Performance-Related Bonus £500 - £1,000 Annual Training & Development Budget LOCATION: Windsor - initially office based while you learn the role, progressing to hybrid working typically 2-3 days per week in the office. COMMUTABLE LOCATIONS: Slough, Maidenhead, Bracknell, High Wycombe, Staines-upon-Thames, Egham, Ascot, Reading JOB DESCRIPTION: Account Executive - communications agency, pharmaceutical As our...

Corporate Receptionist Pay Rate : 13.00 - 14.00 per hour Location: Reading Job Type: Temporary Upon application for this role you will receive a text message/email link to engage with our AI agent, please complete this to enhance your application We are currently recruiting for a professional and personable Corporate Receptionist to join a busy front-of-house team. This is a highly customer-focused role where you will be the first point of contact for visitors, clients and colleagues, ensuring a welcoming and professional experience at all times. This position is predominantly front-of-house and would suit someone who enjoys interacting with people, takes pride in their presentation, and thrives in a fast-paced environment. Key Responsibilities : Meeting and greeting visitors, clients and contractors in a professional and friendly manner Providing an exceptional front-of-house experience at all times Managing visitor sign-in procedures and issuing...

Our client is seeking a professional individual with strong communication skills to come and join their busy team on a temporary basis. Within this role you will be resolving issues during the first interaction in a timely manner whilst providing high quality customer service. Responsibilities include however are not limited to: Responding to inbound customer inquiries via phone Resolve issues and provide effective solutions Use internal systems and knowledge to support customers Collaborate with other team members to share knowledge To be considered for this role you must have previous experience within a customer service or call centre environment. Strong listening and communication skills along with a problem solving mindset is important and being comfortable working individually as well as in a team. Role: Customer Service Advisor - Temporary position for 6 months Location: Reading - hybrid working Hourly Rate: 15.54 per hour Working Days and Hours: Monday...

Are you a recent graduate or early in your commercial career with an interest in science, healthcare and creative advertising? We are an award-winning, independent creative communications agency specialising in the pharmaceutical and healthcare sector, and we're looking for an ambitious Account Executive to join our growing team. BASIC SALARY: £26,000 - £27,000 BENEFITS: 25 Days Holiday & Bank Holidays, increasing with service Additional Christmas Closure Employee Ownership Trust benefits after 12 months, subject to company performance Performance-Related Bonus £500 - £1,000 Annual Training & Development Budget LOCATION: Windsor - initially office based while you learn the role, progressing to hybrid working typically 2-3 days per week in the office. COMMUTABLE LOCATIONS: Slough, Maidenhead, Bracknell, High Wycombe, Staines-upon-Thames, Egham, Ascot, Reading JOB DESCRIPTION: Account Executive - communications agency, pharmaceutical As our...

Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Your new role: Respond to support contacts and tickets as assigned within Service Level Agreements. Maintain an understanding of the internal escalation process. To be a highly motivated team player with the skills and ability to manage changing priorities. Setup/Configure/Maintain/Administer desktop computers and peripherals and test network connections. Performs general preventative maintenance tasks on computers, laptops, printers. Access Management and Maintenance through Active Directory and Office365 (Account Provision, Account Revocation, Password resets); Escalate issues and involve Service Desk wherever required in order to resolve an issue as quickly as possible. What you ll need to succeed: Experience in managing/troubleshooting...

Customer Service Advisor - 12 month contract Location: Swindon Salary: 14.56 per hour Hours: Full Time, 35 hours per week Start Date: November 2026 Working Pattern: Office-based during training, then hybrid working available Join a Leading Banking Customer Service Team! We're recruiting for Inbound Customer Service Advisors to join a well-established banking organisation in Swindon. This is an excellent opportunity for candidates who enjoy helping customers, solving problems, and delivering outstanding service in a fast-paced environment. Following a comprehensive training programme, you'll have the opportunity to work on a hybrid basis, combining office and home working. The Role As an Inbound Customer Service Advisor, you'll be the first point of contact for customers, handling a variety of everyday banking enquiries. You'll provide a professional and helpful service while ensuring customer needs are resolved efficiently and accurately. Responsibilities Handling...

Job Advertisement: Inbound Banking Customer Service Advisors (Temporary Contract) On behalf of our client, a well-respected building society, an exciting opportunity has arisen for Inbound Banking Customer Service Advisors in Swindon. This is a temporary role for a duration of 12 months, offering a competitive hourly rate of 14.56, with a dynamic shift pattern between 8 am and 8 pm, Monday to Sunday. What's on Offer? Pay Rate: 14.56 per hour Contract Type: Temporary (12 months with a view to going permanent) Shift Pattern: 5 days out of 7, with 6 weeks' notice of your shift schedule. Shifts include: - Early: 8 am - 4 pm - Mid: 9 am - 5 pm / 10 am - 6 pm - Late: 11 am - 7 pm / 12 pm - 8 pm Note: The week you work late shifts, you will have that weekend off! Some weeks may require six days of work leading into the following week. Role Responsibilities: As an Inbound Banking Customer Service Advisor, you will: Engage with a variety of inbound calls, providing essential...

Customer Service Assistant (Customer Tasting Hub Facilitator) Location: Sandhurst, Surrey Hourly Rate: 13.63 Hours: Saturdays, 8:30 AM - 4:30 PM (7.5 hours per week) Contract Type: Fixed Term Contract (12-Month Rolling) About the Role Our client is seeking a dynamic and engaging Customer Tasting Hub Facilitator to support an exciting customer research and product testing programme within a leading retail environment. This role is perfect for individuals who relish the opportunity to interact with customers, possess a passion for food, and are eager to spark conversations with shoppers. As a Customer Tasting Hub Facilitator, the chosen candidate will play a pivotal role in creating a memorable customer experience while collecting valuable feedback on a variety of food products. Full training will be provided, ensuring that all team members are equipped with the necessary skills for success. Key Responsibilities: Actively engage with shoppers, inviting them to...

Customer Service Assistant (Customer Tasting Hub Facilitator) Location: Sandhurst, Surrey Hourly Rate: 13.63 Hours: Saturdays, 8:30 AM - 4:30 PM (7.5 hours per week) Contract Type: Fixed Term Contract (12-Month Rolling) About the Role Our client is seeking a dynamic and engaging Customer Tasting Hub Facilitator to support an exciting customer research and product testing programme within a leading retail environment. This role is perfect for individuals who relish the opportunity to interact with customers, possess a passion for food, and are eager to spark conversations with shoppers. As a Customer Tasting Hub Facilitator, the chosen candidate will play a pivotal role in creating a memorable customer experience while collecting valuable feedback on a variety of food products. Full training will be provided, ensuring that all team members are equipped with the necessary skills for success. Key Responsibilities: Actively engage with shoppers, inviting them to...

Salary: up to £30,000 depending on experience Hours: Monday to Friday 8.00am to 5.00pm (30 minutes for lunch unpaid) Job summary We are seeking a professional and experienced Receptionist/Service Advisor on behalf of our client to join their busy family run garage and MOT Test Centre just outside of Oxford city centre. This is an established and successful business with a loyal customer base and prides itself on excellent service. This role is Monday to Friday with no weekend working and is an opportunity for an experienced Service Advisor or for an excellent general Administrator to join and learn about the automotive trade. Duties Meeting and greeting customers Answering telephone calls and enquiries and booking in jobs and MOTs Checking in customer vehicles and checking details against original bookings Booking work into the diary and raising job cards using the KIS system Updating customers during the day on the progress of work and agreeing costs of...

Are you a recent graduate or early in your commercial career with an interest in science, healthcare and creative advertising? We are an award-winning, independent creative communications agency specialising in the pharmaceutical and healthcare sector, and we're looking for an ambitious Account Executive to join our growing team. BASIC SALARY: £26,000 - £27,000 BENEFITS: 25 Days Holiday & Bank Holidays, increasing with service Additional Christmas Closure Employee Ownership Trust benefits after 12 months, subject to company performance Performance-Related Bonus £500 - £1,000 Annual Training & Development Budget LOCATION: Windsor - initially office based while you learn the role, progressing to hybrid working typically 2-3 days per week in the office. COMMUTABLE LOCATIONS: Slough, Maidenhead, Bracknell, High Wycombe, Staines-upon-Thames, Egham, Ascot, Reading JOB DESCRIPTION: Account Executive - communications agency, pharmaceutical As our...

Are you a recent graduate or early in your commercial career with an interest in science, healthcare and creative advertising? We are an award-winning, independent creative communications agency specialising in the pharmaceutical and healthcare sector, and we're looking for an ambitious Account Executive to join our growing team. BASIC SALARY: £26,000 - £27,000 BENEFITS: 25 Days Holiday & Bank Holidays, increasing with service Additional Christmas Closure Employee Ownership Trust benefits after 12 months, subject to company performance Performance-Related Bonus £500 - £1,000 Annual Training & Development Budget LOCATION: Windsor - initially office based while you learn the role, progressing to hybrid working typically 2-3 days per week in the office. COMMUTABLE LOCATIONS: Slough, Maidenhead, Bracknell, High Wycombe, Staines-upon-Thames, Egham, Ascot, Reading JOB DESCRIPTION: Account Executive - communications agency, pharmaceutical As our...