Job Title: Account Manager - IT Location: Newbury Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: We are seeking an Account Manager - IT to serve as a strategic advisor and technical liaison between our organisation and clients. Your core objective will be to drive customer satisfaction, retention, and technology adoption by aligning our solutions to client needs and business goals. You will build strong relationships with stakeholders, provide proactive technical support, and identify opportunities for service improvement and growth. Key...

Customer Service Specialist (Temporary) Location: Newbury Contract Type: Temporary (long term) Hourly Rate: 13.50 per hour Start Date: ASAP Hybrid Working: 3 days in the office with rotating shifts Are you an enthusiastic customer service professional with a knack for administration? We have a fantastic opportunity for you to join a well-known organisation in Newbury as a Customer Service Specialist ! If you thrive in a collaborative environment and enjoy problem-solving, this role could be your perfect fit! About the Role: As a Customer Service Specialist, you will play a vital role in ensuring our customers receive top-notch support. You will be responsible for a variety of tasks that keep our operations running smoothly. Your day will be filled with engaging interactions and the satisfaction of resolving customer inquiries. Key Responsibilities: Process Repair/Work Orders, including Loaner management Arrange returns and collections, and handle...

Adecco are recruiting for a Key Account Manager to join their clients team based in Newbury. Key Responsibilities Build and nurture strong relationships with key clients, ensuring a high level of service Work closely with Sales and Project teams to identify opportunities for growth and improve profitability Apply commercial awareness to deliver effective solutions tailored to customer needs Prepare quotations and upsell products Manage customer queries, concerns, and complaints professionally Collaborate with internal departments to meet customer requirements, including bespoke requests, within agreed deadlines Keep accurate, well-structured records of customer interactions, analyse data, and produce reports Partner with the Marketing team to deliver effective sales support About You Proven experience in a similar role with a strong focus on customer service Excellent communication skills with the ability to adapt your approach to different customers and...

Adecco are recruiting for a Key Account Manager to join their clients team based in Newbury. Key Responsibilities Build and nurture strong relationships with key clients, ensuring a high level of service Work closely with Sales and Project teams to identify opportunities for growth and improve profitability Apply commercial awareness to deliver effective solutions tailored to customer needs Prepare quotations and upsell products Manage customer queries, concerns, and complaints professionally Collaborate with internal departments to meet customer requirements, including bespoke requests, within agreed deadlines Keep accurate, well-structured records of customer interactions, analyse data, and produce reports Partner with the Marketing team to deliver effective sales support About You Proven experience in a similar role with a strong focus on customer service Excellent communication skills with the ability to adapt your approach to different customers and...

Administrator & Receptionist- Beenham. Monday-Friday- Fully Office Based Permanent 25k- 28k depending on experience Key Responsibilities Customer Support & Communication Act as the first point of contact, representing the organisation in a professional and approachable manner Deliver a consistently high standard of customer-focused service Answer incoming calls in a friendly, confident, and professional way Respond to sensitive or difficult conversations with patience, understanding, and empathy Direct calls to the relevant teams or accurately record and pass on messages Develop positive relationships with customers to build trust and loyalty Provide clear, accurate, and timely information to customers and suppliers Scheduling & Diary Coordination Arrange, update, and cancel appointments efficiently as required Manage schedules for engineers and field-based staff to ensure effective daily planning Work closely with customers and...

Adecco are recruiting a Customer Service Coordinator to join their clients team in Tilehurst. Key Responsibilities Handle incoming calls from customers and retail partners Respond to email enquiries, including product questions and order updates Process orders, including arranging collections, returns, and dispatch of spare parts Liaise with external delivery providers to monitor shipments and maintain a high level of service throughout the order journey Raise invoices within the CRM system for suppliers once orders are completed Support the order processing team to meet service level agreements Keep customers informed of any delays or issues with their orders Deliver a smooth and positive customer experience at all stages About You Proven experience within a customer service, office environment Confident handling a high volume of phone calls Strong organisational skills with the ability to prioritise workload effectively A team player with a genuine focus on...

Adecco are currently supporting their client in recruiting for a Logistics Account Manager for their client based in Hungerford. Key Duties & Responsibilities: Manage the day-to-day operational performance of assigned customer accounts, ensuring service excellence and smooth logistics processes. Monitor inbound and outbound activity to ensure SLAs and KPIs are met, escalating issues where necessary. Build and maintain strong customer relationships, acting as the main point of contact for queries, issues, and service updates. Coordinate closely with internal teams, including warehouse and customer service, to ensure timely and accurate fulfilment of customer requirements. Prepare and issue accurate invoices in line with agreed customer rates and company procedures. Track order volumes and stock movements to support effective warehouse planning and resource allocation. Manage customer expectations by communicating proactively about delays, changes, or service...

Adecco are delighted to be supporting their client based in Hungerford and are recruiting for an Internal Account Manager to join their team! Ready to take the next step in your sales career? We're seeking a motivated and relationship-focused Internal Account Manager to join a high-performing team. In this role, you'll focus on nurturing client relationships, driving sales, and collaborating across departments to deliver results. Key Responsibilities: Develop and maintain strong working relationships with both existing and potential customers, introducing relevant products and services to support ongoing growth. Identify new business opportunities by analysing market trends and historical data to target high-potential accounts. Oversee sales forecasting and pipeline management, ensuring timely and accurate reporting. Work closely with internal teams, vendors, and product experts to provide a seamless customer experience. Stay current with industry developments and...