Capita is looking for an experienced Administrator to work within our regulated Financial Services division on a key Life & Pensions client. The role will involve processing and entering phone/paper enquiries related data into the computer, handling customer service inquiries and problems via phone, paper, and mail. You will be required to be flexible to work across all back-office teams if support is required. Full training will be provided. Customer experience is something that is very important to us and making our customers happy will be your number one priority. We aim to resolve any issues first time, which means we want team members who are dedicated to providing an excellent customer service experience to our customers. Job title: Customer Service Administrator Job Description: Salary: £24,043 Hours: 37.5 Hours a week. Monday - Friday between the hours of 8am - 5pm (typically 8-4 or 9-5). Location: Office based on Oxford Road, Manchester City...

Capita is seeking Customer Service Advisors to be part of our vibrant team, on a key Financial Services contract based in Manchester. You will be responsible for assisting customers with queries and administration of their life and pensions account, with most contact being inbound telephone based. Customer experience is something that is very important to us and making our customers happy will be your number one priority. We aim to resolve any issues first time, which means we want team members who are dedicated to providing an excellent customer service experience to our customers. Our Flexible Advisors work in small teams receiving full training as well as ongoing support and development. The roles will be initially on a full time, permanent basis, working 37.5 hours per week covering shifts between 8am to 6pm (8-4, 9-5, and 10-6 on rotation). We would expect new team members to be office based full time for the first 4-6 months during training and probation, then once...

Customer Service Administrator Location: Manchester (M3) Pay Rate: 14.51 per hour Hours: 37.5 hours per week, Monday to Friday Working hours: 8.30am-5pm Contract: 3 month temporary contract - Potential permanent opportunity We are currently recruiting Case Handlers/Administrators to join a well-established financial services and investment company based in Manchester (M3). You will be on the Transportation team. You will be helping customers transfer their investments and portfolios internally and externally. Key Responsibilities: Phone and email correspondence with customers Data entry and maintaining accurate records Processing documents and customer information Supporting teams with day-to-day admin tasks Ensuring compliance with company and regulatory procedures What We're Looking For: Previous administrative or customer service experience (preferred but not essential) Happy to do phone work Strong attention to detail and organisational...

Customer Service Admin - Case Handler Location: Manchester (M3) Pay Rate: 14.50 per hour Hours: Monday to Friday, 08:30-17:00 (1 hour lunch) Contract: Initial 3-month temporary contract with potential to extension or perm placement Work Pattern: Fully onsite We are currently recruiting an Case Handler/Customer Service Admin to join a brilliant and well-established financial services company based in Deansgate Manchester (M3). This is a professional office-based role offering excellent long-term prospects, including the potential opportunity to secure a permanent position with access to multiple permanent benefits and bonuses. This role would suit someone competent and detail-oriented, and we are open to graduates looking to begin their career within financial services. MASSIVE focus on work ethic and attitude! Key Responsibilities: Supporting the processing of investment transfers Giving exceptional customer service through phone call, email and other...

Customer Service Executive Salary: £26,000 - £29,000 + annual performance bonus (£2,000 - £3,000) Location: Stockport (SK4) Hours: Full-time, office-based (8am 4pm, 9am 5pm or 10am 6pm) Do you thrive in a busy, fast-moving environment where accuracy and enthusiasm go hand-in-hand Are you the type of person who takes ownership, works at pace, and brings positive energy to your team If so, this is a great opportunity to join a well-established Stockport-based manufacturer known for its strong values and customer focus. Our client is seeking a motivated and proactive Customer Service Executive to join their friendly and supportive Customer Care team. You ll play a key part in ensuring customers receive exceptional service processing orders efficiently, resolving queries quickly, and keeping communication clear and professional at every stage. We re looking for someone who loves to stay busy, enjoys taking responsibility, and thrives in a team where everyone pulls together....

Contact Centre Customer Support Advisor / Customer Service Agent A great opportunity for a Contact Centre Customer Support Advisor / Customer Service Agent to join this fast-growing fibre broadband provider, supporting customers with onboarding, broadband technical issues, billing queries and service delivery while providing excellent customer service and troubleshooting support. If you’ve also worked in the following roles, we’d also like to hear from you: Call Centre Customer Service Assistant, Technical Support Advisor, Broadband Helpdesk Advisor, Contact Centre Advisor, Service Desk Advisor     SALARY: £25,000 per annum + Benefits   LOCATION: Altrincham, Greater Manchester, North West England (100% Office Based Monday to Friday) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours Rota Based (Core Working Hours: Monday to Friday 8am–8pm, Every Other Weekend Saturday 10am–5pm, Sunday 10am–3pm   JOB OVERVIEW...

Pre-course assessments and Planning: • Administer screeners, initial and diagnostics assessments for each learner, and subsequently develop and maintain tailored ILPs (inc. action plans) to include SMART targets. Plan lessons effectively and ensure that activities are innovative and differentiated towards individual learners (e.g. contextualised to their personal learning goals/chosen employment sector), and that learner support is effectively assessed, reviewed, implemented, and evaluated (where required) throughout the learner's journey. Training Delivery: • Deliver accredited and/or non-accredited training programmes to 19+ Adults in subject areas that are required for contract requirements (multi-disciplinary Trainers will be prioritised during selection) • Train, assess, motivate, mentor and support learners, assisting them to develop personal and social skills to better prepare them for work and independence. • Deliver outstanding teaching, learning and...

Customer Service Representative Location: Bradford / Hybrid Salary: 24,800 + excellent benefits Hours: Full-time, Monday-Friday on rotating shifts Saturday working: 1 in 3 Saturdays (currently 1 in 5, mornings only, voluntary) - all from home About the Role We're looking for a friendly, confident Customer Service Representative to join our Customer Service team. You'll be taking inbound calls, supporting customers with their enquiries, and helping to deliver a great customer experience. No call centre experience is required - full training is provided. What You'll Do Handle inbound customer calls and queries across multiple channels Process cases efficiently and accurately Keep customers updated and ensure they fully understand outcomes Escalate issues when needed Record information clearly to support customer journeys Follow company policies, processes and regulatory requirements Represent positive behaviours and values in all interactions What We're...

Job Title: Finance Customer Service Representative Location: Liverpool, Hybrid Salary: 25,877 - 27,515 Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week between 09:00am and 17:30pm Monday to Friday. 1 in 3 Saturdays between the hours of 9.00am and 17.30pm About the Role: As a finance customer service representative, you will be dealing with a high volume of customer enquiries about their direct debit payments by telephone, email and webchat. This role requires great communication skills. What you will be doing: Taking payments from customers who have missed their direct debit payment. Dealing with general customer queries about their monthly direct debit payments Amending and updating customers details, including changing their direct debit payment dates and bank account details Setting up Payment Plans and providing support for customers who may require...

Capita Pension Solutions are looking for Customer Service Representatives to join our established team on a permanent basis. Our Pensions team deals with incoming calls from a wide range of members and their beneficiaries regarding their pension. You’ll be part of a specialist and knowledgeable team supporting with various pension enquiries. Expect a wide variety of calls - it’s never a boring day here! This role will be based at our Liverpool office (Chapel Street), working 37.5 hours per week, Monday to Friday, with shift patterns between the core hours of 8am and 6pm. There are no evenings or weekends, and the salary is £25,155 per annum. Start dates will be Monday 20th April and Monday 27th April 2026. If you’re the type of person who loves to support others and has call centre experience, then this could be the ideal role for you! Job title: Customer Service Representatives - Start Dates 20th April and 27th April Job Description: What you’ll be doing:...

CMA CGM ABOUT US Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world. JOB PURPOSE Customer Service Team Leader is instrumental in leading a team of Customer Experience specialists to deliver excellent levels of service to our...

CMA CGM ABOUT US Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in...

ABOUT US WHO ARE CMA CGM? Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs 160.000 people worldwide. WHAT DOES IT MEAN TO WORK AT CMA CGM? At CMA CGM Group, we move the world and ideas forward. And our 160,000 people move with us. Across oceans, through the air, and along global supply chains, careers here are shaped by motion, growth, and collective momentum.Our promise to you, is that we offer a workplace where people broaden their horizons, embrace challenges, develop new skills, and make a...

Job Title: Customer Service Total Loss Claims Handler Location: Liverpool Salary: £25,877 to £29,777 Plus up to £1,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm, plus 1 in 5 Saturdays The Total Loss department is a fast-paced and energetic department where no two days are the same. As a Total Loss Claims Handler, you will be responsible for assisting policyholders with their insurance claims and providing the highest standards of customer service, while ensuring that each incident is handled within appropriate time scales and professional manner. What you will be doing: Proactively manage a portfolio of policyholder total loss claims through to settlement Complete thorough indemnity investigations out on all cases Work closely with the inhouse engineers to guarantee a fair settlement with the policy holder Ensure that all...

Job Title: Renewals & Customer Service Representative Location: Liverpool, Hybrid Salary: 25,877 to 27,515 Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time The Insurance Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established Insurance company within the heart of Liverpool City Centre. Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you...

Capita Pension Solutions are looking for Customer Service Representatives to join our established team on a permanent basis. Our Pensions team deals with incoming calls from a wide range of members and their beneficiaries regarding their pension. You’ll be part of a specialist and knowledgeable team supporting with various pension enquiries. Expect a wide variety of calls - it’s never a boring day here! This role will be based at our Sheffield office - Hartshead House, working 37.5 hours per week, Monday to Friday, with shift patterns between the core hours of 8am and 6pm. There are no evenings or weekends, and the salary is £25,155 per annum. Start dates will be Monday 20th April and Monday 27th April. If you’re the type of person who loves to support others and has call centre experience, then this could be the ideal role for you! Job title: Customer Service Representatives - Start Dates 20th April and 27th April Job Description: What you’ll be doing:...

Job Description We are looking for an ENERGETIC and ENTHUSIASTIC customer service specialist, who either has a background within property, or looking to embark within the industry.Our Customer Service Advisors (known locally as a Property Manager), play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve, throughout their time with us. So, we re on the lookout for people with great communication and relationship skills and a passion for delivering a quality customer service! The Role: As a Property Manager you will be fully managing a portfolio of properties across our Clive Watkins brand, building relationships with your internal colleagues and a portfolio of customers and acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy.Providing a first-class service to our customers is at the heart of your role, and working in a fun and positive...

Job Description We are looking for an ENERGETIC and ENTHUSIASTIC customer service specialist, who either has a background within property, or looking to embark within the industry.Our Customer Service Advisors (known locally as a Property Manager), play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve, throughout their time with us. So, we re on the lookout for people with great communication and relationship skills and a passion for delivering a quality customer service! The Role: As a Property Manager you will be fully managing a portfolio of properties across our Sequence brand, building relationships with your internal colleagues and a portfolio of customers and acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy.Providing a first-class service to our customers is at the heart of your role, and working in a fun and positive environment, your...

Job Description We're looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre in Birkenhead. As a Customer Service Advisor, you will provide property management and tenancy administration support services to branches, landlords and tenants.We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment. Salary: £25,000 What's in it for you? Support in training towards ARLA - NFOPP qualifications Basic salary £25,000 Industry leading training and development Demonstrable career ladder Opportunities for progression Collaborative, rewarding and fun environment Team incentives Key responsibilities of a Customer Service Advisor: The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords and tenants. You...