Customer Service Administrator Location: Manchester (M3) Pay Rate: 14.51 per hour Hours: 37.5 hours per week, Monday to Friday Working hours: 8.30am-5pm Contract: 3 month temporary contract - Potential permanent opportunity We are currently recruiting Case Handlers/Administrators to join a well-established financial services and investment company based in Manchester (M3). You will be on the Transportation team. You will be helping customers transfer their investments and portfolios internally and externally. Key Responsibilities: Phone and email correspondence with customers Data entry and maintaining accurate records Processing documents and customer information Supporting teams with day-to-day admin tasks Ensuring compliance with company and regulatory procedures What We're Looking For: Previous administrative or customer service experience (preferred but not essential) Happy to do phone work Strong attention to detail and organisational...

Customer Service Admin - Case Handler Location: Manchester (M3) Pay Rate: 14.50 per hour Hours: Monday to Friday, 08:30-17:00 (1 hour lunch) Contract: Initial 3-month temporary contract with potential to extension or perm placement Work Pattern: Fully onsite We are currently recruiting an Case Handler/Customer Service Admin to join a brilliant and well-established financial services company based in Deansgate Manchester (M3). This is a professional office-based role offering excellent long-term prospects, including the potential opportunity to secure a permanent position with access to multiple permanent benefits and bonuses. This role would suit someone competent and detail-oriented, and we are open to graduates looking to begin their career within financial services. MASSIVE focus on work ethic and attitude! Key Responsibilities: Supporting the processing of investment transfers Giving exceptional customer service through phone call, email and other...

Customer Service Executive Salary: £26,000 - £29,000 + annual performance bonus (£2,000 - £3,000) Location: Stockport (SK4) Hours: Full-time, office-based (8am 4pm, 9am 5pm or 10am 6pm) Do you thrive in a busy, fast-moving environment where accuracy and enthusiasm go hand-in-hand Are you the type of person who takes ownership, works at pace, and brings positive energy to your team If so, this is a great opportunity to join a well-established Stockport-based manufacturer known for its strong values and customer focus. Our client is seeking a motivated and proactive Customer Service Executive to join their friendly and supportive Customer Care team. You ll play a key part in ensuring customers receive exceptional service processing orders efficiently, resolving queries quickly, and keeping communication clear and professional at every stage. We re looking for someone who loves to stay busy, enjoys taking responsibility, and thrives in a team where everyone pulls together....

Contact Centre Customer Support Advisor / Customer Service Agent A great opportunity for a Contact Centre Customer Support Advisor / Customer Service Agent to join this fast-growing fibre broadband provider, supporting customers with onboarding, broadband technical issues, billing queries and service delivery while providing excellent customer service and troubleshooting support. If you’ve also worked in the following roles, we’d also like to hear from you: Call Centre Customer Service Assistant, Technical Support Advisor, Broadband Helpdesk Advisor, Contact Centre Advisor, Service Desk Advisor     SALARY: £25,000 per annum + Benefits   LOCATION: Altrincham, Greater Manchester, North West England (100% Office Based Monday to Friday) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours Rota Based (Core Working Hours: Monday to Friday 8am–8pm, Every Other Weekend Saturday 10am–5pm, Sunday 10am–3pm   JOB OVERVIEW...

Customer Service Representative Location: Bradford / Hybrid Salary: 24,800 + excellent benefits Hours: Full-time, Monday-Friday on rotating shifts Saturday working: 1 in 3 Saturdays (currently 1 in 5, mornings only, voluntary) - all from home About the Role We're looking for a friendly, confident Customer Service Representative to join our Customer Service team. You'll be taking inbound calls, supporting customers with their enquiries, and helping to deliver a great customer experience. No call centre experience is required - full training is provided. What You'll Do Handle inbound customer calls and queries across multiple channels Process cases efficiently and accurately Keep customers updated and ensure they fully understand outcomes Escalate issues when needed Record information clearly to support customer journeys Follow company policies, processes and regulatory requirements Represent positive behaviours and values in all interactions What We're...

Job Title: Customer Service Claims Handler Location: Liverpool Salary: 25,877 to 32,702 Plus up a performance related bonus of 1500 per year, 375 paid quarterly, eligible for consideration after successful completion of probation Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 9:00am to 5:30pm In the role of Claims handler, you will effectively manage a portfolio of motor claims encompassing property damage and accident damage from infancy through to settlement. You will also ensure indemnity spend is minimised by commercial decision making. What you will be doing: Accountability for own performance against set objectives. Validate all claims for indemnity and fraud. Proactive and correct assessment of liability. Accurate quantum assessment of claims presented using the relevant tools available to assist. Application of accurate reserves in line with company guidelines. Adherence to best practice and key strategies....

Job Title: Customer Service Total Loss Claims Handler Location: Liverpool Salary: £25,877 to £29,777 Plus up to £1,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm, plus 1 in 5 Saturdays The Total Loss department is a fast-paced and energetic department where no two days are the same. As a Total Loss Claims Handler, you will be responsible for assisting policyholders with their insurance claims and providing the highest standards of customer service, while ensuring that each incident is handled within appropriate time scales and professional manner. What you will be doing: Proactively manage a portfolio of policyholder total loss claims through to settlement Complete thorough indemnity investigations out on all cases Work closely with the inhouse engineers to guarantee a fair settlement with the policy holder Ensure that all...

Job Title: Renewals & Customer Service Representative Location: Liverpool, Hybrid Salary: £25,877 to £27,515 Plus up to £2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time The Insurance Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established Insurance company within the heart of Liverpool City Centre. Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help...

Capita Pension Solutions are looking for Customer Service Representatives to join our established team on a permanent basis. Our Pensions team deals with incoming calls from a wide range of members and their beneficiaries regarding their pension. You’ll be part of a specialist and knowledgeable team supporting with various pension enquiries. Expect a wide variety of calls - it’s never a boring day here! This role will be based at our Liverpool office (Chapel Street), working 37.5 hours per week, Monday to Friday, with shift patterns between the core hours of 8am and 6pm. There are no evenings or weekends, and the salary is £24,043.50. Start date will be Monday 20th April 2026 If you’re the type of person who loves to support others and has call centre experience, then this could be the ideal role for you! Job title: Customer Service Representatives (Liverpool) - Start Date 20th April Job Description: What you’ll be doing: Taking a high volume of...

Job Title: Renewals & Customer Service Representative Location: Liverpool, Hybrid Salary: 25,877 to 27,515 Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time The Insurance Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established Insurance company within the heart of Liverpool City Centre. Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you...

Capita Pension Solutions are looking for Customer Service Representatives to join our established team on a permanent basis. Our Pensions team deals with incoming calls from a wide range of members and their beneficiaries regarding their pension. You’ll be part of a specialist and knowledgeable team supporting with various pension enquiries. Expect a wide variety of calls - it’s never a boring day here! This role will be based at our Sheffield office - Hartshead House, working 37.5 hours per week, Monday to Friday, with shift patterns between the core hours of 8am and 6pm. There are no evenings or weekends, and the salary is £25,155 per annum. Start dates will be Monday 20th April and Monday 27th April. If you’re the type of person who loves to support others and has call centre experience, then this could be the ideal role for you! Job title: Customer Service Representatives - Start Dates 20th April and 27th April Job Description: What you’ll be doing:...

Customer Service Representative Role details Hybrid role based in Leeds, working 3 days in the office and 2 days remote after probation, with a varied Monday to Friday shift pattern. Salary is 27,500, working 37.5 hours per week, with a planned start date of 23rd March 2026. The role The role exists to handle detailed customer queries, maintain high service standards and build trust in these products. You'll work across multiple channels in a specialist contact centre, resolving issues efficiently while managing the pressures of a high-volume environment. What you'll be doing Answering inbound calls and having the right conversations to fully understand customer needs. Taking personal ownership of each interaction and following it through to resolution. Providing information, managing customer access, responding to enquiries and handling complaints across phone, written and social channels. Navigating multiple internal systems while talking to customers and recording...

Job Title: Customer Service Representative Duration: 12 months, potential to go perm Location: Manchester/Hybrid (four days per week in the office, one day WFH) Salary: 31500 per annum Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Ready to build a career with one of the UK's most recognised financial institutions? We're recruiting confident and customer-focused individuals to join a dedicated customer operations team supporting shareholders and clients. This opportunity offers structured training, ongoing development, and a clear pathway into a permanent role. The Opportunity As a key member of the support...

Are you passionate about delivering outstanding customer service? Join our client, a leading manufacturing company in the industrial vehicle sector, and play a key role in ensuring customer satisfaction! With an immediate start available, this is your chance to thrive in a dynamic environment. Responsibilities: Co-ordinate customer order fulfilment with precision. Liaise with site production and keep customers updated on delivery status. Process customer sales orders efficiently using the ERP system. Raise stock replenishment orders as needed. Manage and update customer portals for key accounts seamlessly. Establish, manage, and update customer price lists accurately. Input Bills of Materials (BOMs) for parts in manufacture, liaising with the Commercial & Manufacturing team as required. To excel in this role, you'll need to showcase: A confident and professional manner when dealing with customers. A self-motivated attitude paired with a desire to learn....

Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we re committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role The team are recruiting for a Customer Service Executive to join the Markham Vale site. This role will report directly to the Customer Service Manager and will support our drive to offer best in class Customer Service and ease of business. The purpose of the role is to contribute to the site s sales development through effective delivery of best in class customer service to existing and potential accounts. Primary responsibilities will...

X3 Customer Executives - Immediate start Castleford, WF10 - Short walk from the train station 5-month contract ASAP start 37 hours per week , Monday-Friday (flexible start/finish times) 14.07 per hour About the Role We're supporting a well-known Housing Association in recruiting x3 Outbound Call Executives to join their friendly and supportive Customer Support Team. In this role, you'll be contacting tenants to confirm details, update their information, and ensure the organisation holds accurate, GDPR-compliant records. You'll also check whether customers still wish to receive services and action updates accordingly. It's a great opportunity for someone confident on the phone, organised, and looking to join a welcoming team environment. What You'll Be Doing Contact tenants by phone or other means to collect information about their household. Collect information regarding their personal circumstances, medical conditions and any adjustments that they may...

We are now recruiting for a Customer Service Team Leader to join our Enquiry Centre team based in Stafford! This is hybrid, full-time role working 37.5 hrs per week, Monday to Friday between 8.00 am and 8.00 pm with some Saturdays between 9am and 5pm. You will be expected to be in the office during training periods, plus every Tuesday, Wednesday and Thursday. This is a non-sales environment, taking inbound service calls. As part of this role, you will be required to travel to Belfast on occasion to meet with our wider Team and other Team Leaders. Salary: £31,749.00 Job title: Customer Service Team Leader Job Description: What you'll be doing: Coaching and developing a team of approximately 15 customer service advisers to deliver excellent customer service Working with team members to meet customer needs in a responsive and efficient manner, managing escalated problems and performing root cause analysis of any trends identified to improve the customer...

Customer Service Advisor - Online Civil Money Claims Location: HMCTS Bennett House, Town Road, Hanley, Stoke-on-Trent, Staffordshire, ST1 6AU Working Arrangement: Office-based for approximately 8 weeks, then hybrid (60% office attendance required per week) Hourly Rate: 12.36 per hour, increasing to 13.25 per hour after 12 weeks Hours: 37 hours per week, Monday - Friday, 9:00am - 5:00pm (flexibility required) Contract: Temporary until September 2026 Start Date: Monday 30th March 2026 Minimal holiday can be accommodated within the first 4-6 weeks. About the Role Brook Street, in partnership with HM Courts & Tribunals Service, is offering a fantastic opportunity to join their team as a Customer Service Advisor . This is an excellent opportunity to gain valuable experience within the Public Sector while supporting individuals through important legal processes. As a Customer Advisor, you will act as the first point of contact for service users. You...

Remote Customer Service Associate Contract From £14.50 to £16.50 per hour PLEASE DO NOT CALL HIRING PEOPLE - WE DO NOT DEAL WITH THE RECRUITMENT - YOU NEED TO APPLY USING THE LINK PROVIDED Remote Customer Service Associate FREE REMOTE WORKING EMPLOYMENT PROGRAMME - 5-DAYS, ONLINE Are you looking for a remote job in Customer Service? We work with some of the UK s largest employers to give you direct access to an incredible range of remote & hybrid customer service roles with flexible schedules for a healthy work-life balance. Remote job opportunities are part of a FREE 5-day, fully-funded, pre-employment training programme to prepare you for remote roles and which includes nationally recognised qualifications. This is a totally free ( government funded) programme but some eligibility conditions will apply. Programme Topics include: What is Remote & Hybrid Working? How To Set Up Your Home Office How To Stay Motivated Maintaining a...